永城市12345_前端 - 这个不用

WorkDC_EJ.html 36KB

1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950515253545556575859606162636465666768697071727374757677787980818283848586878889909192939495969798991001011021031041051061071081091101111121131141151161171181191201211221231241251261271281291301311321331341351361371381391401411421431441451461471481491501511521531541551561571581591601611621631641651661671681691701711721731741751761771781791801811821831841851861871881891901911921931941951961971981992002012022032042052062072082092102112122132142152162172182192202212222232242252262272282292302312322332342352362372382392402412422432442452462472482492502512522532542552562572582592602612622632642652662672682692702712722732742752762772782792802812822832842852862872882892902912922932942952962972982993003013023033043053063073083093103113123133143153163173183193203213223233243253263273283293303313323333343353363373383393403413423433443453463473483493503513523533543553563573583593603613623633643653663673683693703713723733743753763773783793803813823833843853863873883893903913923933943953963973983994004014024034044054064074084094104114124134144154164174184194204214224234244254264274284294304314324334344354364374384394404414424434444454464474484494504514524534544554564574584594604614624634644654664674684694704714724734744754764774784794804814824834844854864874884894904914924934944954964974984995005015025035045055065075085095105115125135145155165175185195205215225235245255265275285295305315325335345355365375385395405415425435445455465475485495505515525535545555565575585595605615625635645655665675685695705715725735745755765775785795805815825835845855865875885895905915925935945955965975985996006016026036046056066076086096106116126136146156166176186196206216226236246256266276286296306316326336346356366376386396406416426436446456466476486496506516526536546556566576586596606616626636646656666676686696706716726736746756766776786796806816826836846856866876886896906916926936946956966976986997007017027037047057067077087097107117127137147157167177187197207217227237247257267277287297307317327337347357367377387397407417427437447457467477487497507517527537547557567577587597607617627637647657667677687697707717727737747757767777787797807817827837847857867877887897907917927937947957967977987998008018028038048058068078088098108118128138148158168178188198208218228238248258268278288298308318328338348358368378388398408418428438448458468478488498508518528538548558568578588598608618628638648658668678688698708718728738748758768778788798808818828838848858868878888898908918928938948958968978988999009019029039049059069079089099109119129139149159169179189199209219229239249259269279289299309319329339349359369379389399409419429439449459469479489499509519529539549559569579589599609619629639649659669679689699709719729739749759769779789799809819829839849859869879889899909919929939949959969979989991000100110021003100410051006100710081009101010111012101310141015101610171018101910201021
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. background: rgba(0, 0, 0, 0.48);
  82. z-index: 10004;
  83. display: none;
  84. }
  85. .lyxz .shade_k {
  86. z-index: 10005;
  87. width: 40%;
  88. left: 30%;
  89. margin: 20% auto;
  90. position: absolute;
  91. background-color: #fff;
  92. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  93. border-radius: 5px;
  94. }
  95. .shade_title {
  96. padding: 0 80px 0 20px;
  97. height: 42px;
  98. line-height: 42px;
  99. border-bottom: 1px solid #eee;
  100. font-size: 16px;
  101. color: #FFFFFF;
  102. overflow: hidden;
  103. background-color: #00a1cb;
  104. border-radius: 2px 2px 0 0;
  105. position: relative;
  106. border-top-left-radius: 5px;
  107. border-top-right-radius: 5px;
  108. }
  109. .cx {
  110. display: block;
  111. }
  112. .setwin {
  113. position: absolute;
  114. right: 15px;
  115. top: 5px;
  116. font-size: 0;
  117. line-height: initial;
  118. }
  119. .setwin a {
  120. position: relative;
  121. width: 16px;
  122. height: 16px;
  123. font-size: 20px;
  124. color: #fff;
  125. }
  126. .xg i {
  127. font-size: 16px;
  128. }
  129. .hidens {
  130. display: none;
  131. }
  132. .Min-width {
  133. width: 150px;
  134. }
  135. .hidens {
  136. display: none;
  137. }
  138. .inpBox {
  139. border: 1px solid #a9a9a9;
  140. height: 27px;
  141. width: 220px;
  142. display: inline-block;
  143. position: relative;
  144. vertical-align: middle;
  145. }
  146. .addTree {
  147. background: #fff;
  148. position: absolute;
  149. width: 100%;
  150. border: 1px solid darkgrey;
  151. right: 0;
  152. top: 26px;
  153. display: none;
  154. z-index: 222;
  155. }
  156. .xl {
  157. display: inline-block;
  158. background: url(../../img/dropDown.png) no-repeat;
  159. height: 100%;
  160. background-position: center center;
  161. width: 20px;
  162. position: absolute;
  163. right: 0;
  164. top: 0px;
  165. /* background-color: #f7bc8b; */
  166. cursor: pointer;
  167. }
  168. .ztree li span {
  169. border: none;
  170. padding: 0;
  171. }
  172. .inps {
  173. width: 217px;
  174. height: 24px;
  175. outline: none;
  176. border: 0;
  177. border-image-width: 0;
  178. padding: 0;
  179. padding-left: 3px;
  180. }
  181. .xl {
  182. display: inline-block;
  183. background: url(../img/dropDown.png) no-repeat;
  184. height: 100%;
  185. background-position: center center;
  186. width: 20px;
  187. position: absolute;
  188. right: 0;
  189. top: 0px;
  190. /* background-color: #f7bc8b; */
  191. cursor: pointer;
  192. }
  193. .Cleans {
  194. display: inline-block;
  195. width: 20px;
  196. position: absolute;
  197. right: 21px;
  198. top: 5px;
  199. display: none;
  200. }
  201. </style>
  202. </head>
  203. <body class="gray-bg">
  204. <div class="wrapper wrapper-content animated fadeInRight">
  205. <div class="daoHang clearfix">
  206. <div class="dhLeft">
  207. <sapn>
  208. <i class="syIcon"></i>位置:
  209. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  210. <a href="javaScript:;">业务监督</a>&gt;
  211. <a class="nowPosition">待处理工单</a>
  212. </sapn>
  213. </div>
  214. <div class="dhRight">
  215. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  216. </div>
  217. </div>
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div style="padding: 10px;" class="tj_content clearFix">
  220. <div>
  221. <span>【搜索信息】</span>
  222. <div class="box_content">
  223. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  224. <tr>
  225. <th>诉求标题:</th>
  226. <td>
  227. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  228. </td>
  229. <th>工单号:</th>
  230. <td>
  231. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  232. </td>
  233. <th>时间:</th>
  234. <td colspan="3">
  235. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  236. </td>
  237. </tr>
  238. <tr>
  239. <th>工单状态:</th>
  240. <td>
  241. <select name="" id="state" class="select">
  242. <option value="">请选择</option>
  243. <option value="2">待查收</option>
  244. <option value="4">办理中</option>
  245. <option value="8">重办中</option>
  246. </select>
  247. </td>
  248. <th>工单来源:</th>
  249. <td>
  250. <select class="select_" id="source"></select>
  251. </td>
  252. <th>主题词:</th>
  253. <td>
  254. <select id="keyid" name="" class="select"></select>
  255. </td>
  256. <th>坐席:</th>
  257. <td>
  258. <select id="ZX" name="" class="select"></select>
  259. </td>
  260. </tr>
  261. <tr>
  262. <th>投诉电话:</th>
  263. <td>
  264. <input type="text" id="tel" class="Min-width" />
  265. </td>
  266. <th>投诉人:</th>
  267. <td>
  268. <input type="text" id="name" class="Min-width" />
  269. </td>
  270. <th>主办单位:</th>
  271. <td>
  272. <div class="inpBox">
  273. <input type="text" class="inps" />
  274. <i class="Cleans fa fa-close"></i>
  275. <i class="xl xl_one"></i>
  276. <div class="addTree xlAdd">
  277. <ul id="addTreeDemo" class="ztree"></ul>
  278. </div>
  279. </div>
  280. </td>
  281. <th>类型:</th>
  282. <td>
  283. <select class="select_" id="type"></select>
  284. </td>
  285. <th></th>
  286. <td style="text-align: center;">
  287. <botton class="btns Seach">搜索</botton>
  288. <!--<botton class="btns ">导出</botton></td>-->
  289. </tr>
  290. </table>
  291. </div>
  292. </div>
  293. <div>
  294. <div style="width: 100%;padding: 10px;">
  295. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  296. <thead>
  297. <tr>
  298. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  299. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  300. <th data-field="DeptName" data-align="center">主办单位</th>
  301. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  302. <th data-field="UserName" data-align="center">受理人</th>
  303. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  304. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  305. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  306. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  307. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  308. </tr>
  309. </thead>
  310. <tbody class="list"></tbody>
  311. </table>
  312. </div>
  313. </div>
  314. </div>
  315. </div>
  316. <!--下载框-->
  317. <div class="t-shade lyxz">
  318. <div class="shade_k">
  319. <div class="shade_title">
  320. <span>录音播放与下载<srong class="cknum"></srong></span>
  321. <span class="setwin gbly"><a>x</a></span>
  322. </div>
  323. <div class="shade_content">
  324. <div class="Ly_box audiojs">
  325. </div>
  326. </div>
  327. </div>
  328. </div>
  329. <input type="hidden" id="PID" />
  330. <input type="hidden" id="Dpment" />
  331. </div>
  332. <script src="../css/laydate/laydate.js"></script>
  333. <script src="../My97DatePicker/WdatePicker.js"></script>
  334. <script src="../js/zTree/jquery.ztree.core.js"></script>
  335. <script>
  336. var wid = helper.request.queryString("states");
  337. if (wid) {
  338. $("#state").val(wid);
  339. }
  340. $(document).ready(function () {
  341. load();
  342. LY($("#source"));
  343. LB($("#type"));
  344. ZT($("#keyid"));
  345. ZX($("#ZX"));
  346. tree();
  347. laydate.skin('blue');
  348. laydate({
  349. elem: '#starttime',
  350. event: 'focus'
  351. });
  352. laydate({
  353. elem: '#endtime',
  354. event: 'focus'
  355. });
  356. ///搜素
  357. $(".Seach").click(function () {
  358. load();
  359. })
  360. $('.inps').focus(function () {
  361. $('.xlAdd').css('display', 'block')
  362. })
  363. $('.xl').click(function () {
  364. if ($('.xlAdd').css('display') == 'block') {
  365. $('.xlAdd').css('display', 'none')
  366. } else {
  367. $('.xlAdd').css('display', 'block')
  368. }
  369. })
  370. $('.addTree').mouseleave(function () {
  371. $(this).css('display', 'none')
  372. })
  373. $(".Cleans ").click(function () {
  374. $('.inps').val("");
  375. $("#PID").val("");
  376. $("#Dpment").val("");
  377. })
  378. });
  379. //关闭录音弹出
  380. $(".gbly").click(function () {
  381. $(".lyxz").removeClass("cx");
  382. $('audio')[0].pause();
  383. });
  384. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  385. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  386. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  387. });
  388. //获取查询信息
  389. function load() {
  390. //先销毁表格
  391. $('#orderlist').bootstrapTable('destroy');
  392. //初始化表格,动态从服务器加载数据
  393. $("#orderlist").bootstrapTable({
  394. method: "get", //使用get请求到服务器获取数据
  395. url: huayi.config.callcenter_url + "WorkOrder/GetEJDWDealList", //获取数据的Servlet地址
  396. contentType: "application/x-www-form-urlencoded",
  397. striped: true, //表格显示条纹
  398. pagination: true, //启动分页
  399. pageSize: 10, //每页显示的记录数
  400. pageNumber: 1, //当前第几页
  401. pageList: [10, 20, 50, 100], //记录数可选列表
  402. search: false, //是否启用查询
  403. showColumns: false, //显示下拉框勾选要显示的列
  404. showRefresh: false, //显示刷新按钮
  405. sidePagination: "server", //表示服务端请求
  406. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  407. //设置为limit可以获取limit, offset, search, sort, order
  408. queryParamsType: "undefined",
  409. queryParams: function queryParams(params) { //设置查询参数
  410. var param = {
  411. page: params.pageNumber,
  412. pagesize: params.pageSize,
  413. workid: $("#wids").val(),
  414. state: $("#state").val(), //=工单状态
  415. type: $("#type").val(), //=工单类型
  416. bigtype: $("#bigtype").val(), //=大类别
  417. smalltype: $("#smalltype").val(), //=小类别
  418. key: $("#key").val(), //=关键字
  419. tel: $("#tel").val(), //=客户电话
  420. name: $("#name").val(), //=客户名称
  421. usercode: $("#ZX").val(), //=坐席工号
  422. keyid: $("#keyid").val(), //=关键词id
  423. source: $("#source").val(), //=来源&
  424. starttime: $("#starttime").val(), //=开始时间
  425. endtime: $("#endtime").val(), //=结束时间
  426. deptid: $("#PID").val(),
  427. type: $("#type").val(),
  428. tab: 0,//待处理
  429. token: $.cookie("token")
  430. };
  431. return param;
  432. },
  433. onLoadSuccess: function (data) { //加载成功时执行
  434. // layer.msg("加载成功");
  435. //console.log(data);
  436. },
  437. onLoadError: function () { //加载失败时执行
  438. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  439. }
  440. });
  441. }
  442. //状态
  443. function States(val, row) {
  444. var html = '';
  445. switch (val + '') {
  446. case '0':
  447. html = '新工单';
  448. if (row.F_IsReturn == 1) {
  449. html = '新工单(回退)';
  450. }
  451. break;
  452. case '1':
  453. html = '待交办';
  454. break;
  455. case '2':
  456. html = '待查收';
  457. break;
  458. case '3':
  459. html = '退回审核中';
  460. break;
  461. case '4':
  462. html = '办理中';
  463. break;
  464. case '5':
  465. html = '延时审核';
  466. break;
  467. case '6':
  468. html = '已办理';
  469. break;
  470. case '7':
  471. html = '已回访';
  472. break;
  473. case '8':
  474. html = '重办中';
  475. break;
  476. case '9':
  477. html = '已结案';
  478. break;
  479. }
  480. return html;
  481. }
  482. //时限
  483. function OverTime(val, row) {
  484. if (val == 1) {
  485. return '<div class="" style="cursor: pointer;">' +
  486. '<span class="Greens">' + row.GapTime + '</span>' +
  487. '</div>';
  488. } else if (val == 2) {
  489. return '<div class="" style="cursor: pointer;">' +
  490. '<span class="Yellows">' + row.GapTime + '</span>' +
  491. '</div>';
  492. } else if (val == 3) {
  493. return '<div class="" style="cursor: pointer;">' +
  494. '<span class="Reds">' + row.GapTime + '</span>' +
  495. '</div>';
  496. }
  497. }
  498. //办理时限
  499. function BanTime(val) {
  500. if (val) {
  501. var time = val.substring(0, val.indexOf(' '));
  502. return '<div class="" style="cursor: pointer;">' +
  503. '<span>' + time + '</span>' +
  504. '</div>';
  505. }
  506. }
  507. //音频
  508. function setCode(val) {
  509. if (val) {
  510. return '<div class="imgs" style="cursor: pointer;">' +
  511. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  512. '</div>';
  513. } else {
  514. return '';
  515. }
  516. }
  517. function GetCont(val) {
  518. if (val) {
  519. var str = '<div '
  520. if (val.length > 10) {
  521. str = str + ' title="' + val + '" ';
  522. val = val.substr(0, 10) + "...";
  523. }
  524. return str + '>' + val + '</div>';
  525. } else {
  526. return '';
  527. }
  528. }
  529. //操作
  530. function Dispose(val, row) {
  531. var Rows = row.Buttons;
  532. var html = '';
  533. for (var i = 0; i < Rows.length; i++) {
  534. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  535. if (html1) {
  536. html1 = html1.replace("data", val);
  537. }
  538. html += html1;
  539. }
  540. return html;
  541. }
  542. //查看详情
  543. function ckxq(str) {
  544. layer.open({
  545. type: 2,
  546. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  547. title: '工单详情',
  548. area: ['85%', '80%'], //宽高
  549. });
  550. }
  551. //编辑
  552. function bj(str) {
  553. layer.open({
  554. type: 2,
  555. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  556. title: '编辑工单',
  557. area: ['96%', '80%'], //宽高
  558. });
  559. }
  560. //删除
  561. function move(str) {
  562. layer.confirm('确定删除工单?', {
  563. btn: ['是', '否'] //按钮
  564. }, function () {
  565. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  566. ids: str,
  567. token: $.cookie("token")
  568. }, function (result) {
  569. result = JSON.parse(result);
  570. if (result.state.toLowerCase() == "success") {
  571. layer.msg("删除成功");
  572. load();
  573. }
  574. })
  575. });
  576. }
  577. //提交
  578. function tj(str) {
  579. layer.confirm('确定要提交工单么?', {
  580. btn: ['确定', '取消'] //按钮
  581. }, function () {
  582. //请求后台数据
  583. /*发送请求*/
  584. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  585. ids: str,
  586. token: $.cookie("token")
  587. }, function (result) {
  588. result = JSON.parse(result);
  589. if (result.state.toLowerCase() == "success") {
  590. layer.msg("提交成功");
  591. load();
  592. }
  593. })
  594. });
  595. }
  596. //交办
  597. function jb(str) {
  598. layer.open({
  599. type: 2,
  600. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  601. title: '工单交办',
  602. area: ['87%', '80%'], //宽高
  603. });
  604. }
  605. //领导批示
  606. function lader(str) {
  607. layer.open({
  608. type: 2,
  609. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  610. title: '领导批示',
  611. area: ['60%', '80%'], //宽高
  612. });
  613. }
  614. //市长批示
  615. function city(str) {
  616. layer.open({
  617. type: 2,
  618. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  619. title: '领导批示',
  620. area: ['60%', '80%'], //宽高
  621. });
  622. }
  623. //办理
  624. function bl(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/banli_zilei.html?wid=" + str, //iframe的url,no代表不显示滚动条
  628. title: '办理工单',
  629. area: ['60%', '80%'], //宽高
  630. });
  631. }
  632. //派单
  633. function pd(str) {
  634. layer.open({
  635. type: 2,
  636. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  637. title: '办理工单',
  638. area: ['87%', '80%'], //宽高
  639. });
  640. }
  641. //督办
  642. function Supervision(str) {
  643. layer.open({
  644. type: 2,
  645. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  646. title: '督办',
  647. area: ['60%', '80%'], //宽高
  648. });
  649. }
  650. //督查
  651. function Supervision_(str) {
  652. layer.open({
  653. type: 2,
  654. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  655. title: '监察',
  656. area: ['60%', '80%'], //宽高
  657. });
  658. }
  659. //强制结案
  660. function StrongLawsuit(str) {
  661. layer.open({
  662. type: 2,
  663. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  664. title: '强制结案',
  665. area: ['60%', '80%'], //宽高
  666. });
  667. }
  668. //回退BackDtail
  669. function BackDtail(str) {
  670. layer.open({
  671. type: 2,
  672. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  673. title: '工单回退',
  674. area: ['60%', '80%'], //宽高
  675. });
  676. }
  677. //查收
  678. function cs(str) {
  679. layer.confirm('确定要查收?', {
  680. btn: ['是', '否'] //按钮
  681. }, function () {
  682. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  683. workorderid: str,
  684. token: $.cookie("token")
  685. }, function (result) {
  686. result = JSON.parse(result);
  687. if (result.state.toLowerCase() == "success") {
  688. layer.msg("查收成功");
  689. load();
  690. }
  691. })
  692. });
  693. }
  694. //收回
  695. function sh(str) {
  696. layer.confirm('确定要回收?', {
  697. btn: ['是', '否'] //按钮
  698. }, function () {
  699. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  700. workorderid: str,
  701. token: $.cookie("token")
  702. }, function (result) {
  703. result = JSON.parse(result);
  704. if (result.state.toLowerCase() == "success") {
  705. layer.msg("回收");
  706. load();
  707. }
  708. })
  709. });
  710. }
  711. //强制回收
  712. function recycles() {
  713. layer.confirm('确定要强制退回吗?', {
  714. btn: ['是', '否'] //按钮
  715. });
  716. }
  717. //退回申请
  718. function th(str) {
  719. layer.open({
  720. type: 2,
  721. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  722. title: '申请退回工单',
  723. area: ['60%', '80%'], //宽高
  724. });
  725. }
  726. //审核退回申请
  727. function shth(str) {
  728. layer.open({
  729. type: 2,
  730. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  731. title: '审核退回申请',
  732. area: ['60%', '80%'], //宽高
  733. });
  734. }
  735. //办理
  736. // function th(str) {
  737. // layer.open({
  738. // type: 2,
  739. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  740. // title: '办理工单',
  741. // area: ['35%', '30%'], //宽高
  742. // });
  743. // }
  744. //签收
  745. function sign(str) {
  746. layer.confirm('确定要签收?', {
  747. btn: ['是', '否'] //按钮
  748. }, function () {
  749. $.post(huayi.config.callcenter_url + "WorkOrder/SignWorkOrder", {
  750. workorderid: str,
  751. token: $.cookie("token")
  752. }, function (result) {
  753. result = JSON.parse(result);
  754. if (result.state.toLowerCase() == "success") {
  755. layer.msg("签收成功");
  756. load();
  757. }
  758. })
  759. });
  760. }
  761. //拒收
  762. function refuse(str) {
  763. layer.confirm('确定要拒收?', {
  764. btn: ['是', '否'] //按钮
  765. }, function () {
  766. $.post(huayi.config.callcenter_url + "WorkOrder/RefuseWorkOrder", {
  767. workorderid: str,
  768. token: $.cookie("token")
  769. }, function (result) {
  770. result = JSON.parse(result);
  771. if (result.state.toLowerCase() == "success") {
  772. layer.msg("拒收成功");
  773. load();
  774. }
  775. })
  776. });
  777. }
  778. //申请延时
  779. function ys(str) {
  780. layer.open({
  781. type: 2,
  782. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  783. title: '申请延时',
  784. area: ['60%', '80%'], //宽高
  785. });
  786. }
  787. //审核申请延时
  788. function shys(str) {
  789. layer.open({
  790. type: 2,
  791. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  792. title: '审核延时申请',
  793. area: ['60%', '80%'], //宽高
  794. });
  795. }
  796. //诉求回访
  797. function hf(str) {
  798. layer.open({
  799. type: 2,
  800. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  801. title: '工单回访',
  802. area: ['60%', '80%'], //宽高
  803. });
  804. }
  805. //重办工单
  806. function cb(str) {
  807. layer.open({
  808. type: 2,
  809. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  810. title: '重办工单',
  811. area: ['60%', '80%'], //宽高
  812. });
  813. }
  814. //结案
  815. function Lawsuit(str) {
  816. layer.open({
  817. type: 2,
  818. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  819. title: '诉求单结案',
  820. area: ['60%', '80%'], //宽高
  821. });
  822. }
  823. $('.Appeal').click(function () {
  824. layer.open({
  825. type: 2,
  826. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  827. title: '新增诉求',
  828. area: ['85%', '80%'], //宽高
  829. });
  830. })
  831. //上传文件
  832. function upload() {
  833. if (document.getElementById("upFile").files.length > 0) {
  834. var formData = new FormData();
  835. formData.append("upFile", document.getElementById("upFile").files[0]);
  836. formData.append("token", $.cookie("token"));
  837. $.ajax({
  838. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  839. type: "POST",
  840. data: formData,
  841. /**
  842. *必须false才会自动加上正确的Content-Type
  843. */
  844. contentType: false,
  845. /**
  846. * 必须false才会避开jQuery对 formdata 的默认处理
  847. * XMLHttpRequest会对 formdata 进行正确的处理
  848. */
  849. processData: false,
  850. success: function (result) {
  851. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  852. $("#upFile").change(function () {
  853. upload();
  854. });
  855. var r = $.parseJSON(result);
  856. if (r.state.toLowerCase() == "success") {
  857. $(".fjnr").text(r.data);
  858. $("#scfj").show();
  859. }
  860. }
  861. });
  862. } else {
  863. layer.confirm('请上传文件!', {
  864. btn: ['确定']
  865. });
  866. }
  867. }
  868. //来源
  869. function LY(obj) {
  870. obj.empty();
  871. obj.append('<option selected="selected" value="">请选择</option>');
  872. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  873. "token": $.cookie("token"),
  874. id: 1
  875. }, function (data) {
  876. if (data.state.toLowerCase() == "success") {
  877. var content = data.data;
  878. $(content).each(function (i, n) {
  879. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  880. })
  881. }
  882. })
  883. }
  884. //类别
  885. function LB(obj) {
  886. obj.empty();
  887. obj.append('<option selected="selected" value="">请选择</option>');
  888. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  889. "token": $.cookie("token"),
  890. id: 2
  891. }, function (data) {
  892. if (data.state.toLowerCase() == "success") {
  893. var content = data.data;
  894. $(content).each(function (i, n) {
  895. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  896. })
  897. }
  898. })
  899. }
  900. // 主题
  901. function ZT(obj) {
  902. obj.empty();
  903. obj.append('<option selected="selected" value="">请选择</option>');
  904. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  905. "token": $.cookie("token"),
  906. id: 3
  907. }, function (data) {
  908. if (data.state.toLowerCase() == "success") {
  909. var content = data.data;
  910. $(content).each(function (i, n) {
  911. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  912. })
  913. }
  914. })
  915. }
  916. ///坐席
  917. function ZX(obj) {
  918. obj.empty();
  919. obj.append('<option selected="selected" value="">请选择</option>');
  920. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  921. "token": $.cookie("token"),
  922. }, function (data) {
  923. if (data.state.toLowerCase() == "success") {
  924. var content = data.data;
  925. $(content).each(function (i, n) {
  926. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  927. })
  928. }
  929. })
  930. }
  931. function tree() {
  932. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  933. "token": $.cookie("token"),
  934. // "pid": pid
  935. }, function (result) {
  936. result = $.parseJSON(result);
  937. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  938. });
  939. }
  940. var setting1 = {
  941. data: {
  942. key: {
  943. name: "F_DeptName"
  944. },
  945. simpleData: {
  946. enable: true,
  947. idKey: "F_DeptId",
  948. pIdKey: "F_PartentId",
  949. rootPId: 0
  950. }
  951. },
  952. callback: {
  953. onClick: zTreeOnClick
  954. }
  955. };
  956. function zTreeOnClick(event, treeId, treeNode) {
  957. if (treeNode.level == 2) {
  958. $('.inps').val(treeNode.F_DeptName);
  959. $("#PID").val(treeNode.F_DeptId);
  960. $("#Dpment").val(treeNode.F_DeptName);
  961. $(".Cleans").show();
  962. }
  963. };
  964. </script>
  965. </body>
  966. </html>