新余市12345政府服务热线_Web

index.js 57KB

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  1. 
  2. $(document).ready(function () {
  3. if ($.cookie("token") == null) {
  4. window.location.href = "login.html";
  5. }
  6. //来电弹屏
  7. laydate.skin('blue');
  8. laydate({
  9. elem: '#old_startTime',
  10. event: 'focus'
  11. });
  12. laydate({
  13. elem: '#old_endTime',
  14. event: 'focus'
  15. });
  16. laydate({
  17. elem: '#con_startTime',
  18. event: 'focus'
  19. });
  20. laydate({
  21. elem: '#con_endTime',
  22. event: 'focus'
  23. });
  24. //弹屏右侧切换效果
  25. $(".ldtp-cr ul.ld-service li").click(function () {
  26. $(this).addClass("cr-click").siblings().removeClass("cr-click");
  27. loadOld();
  28. });
  29. //最大化 最小化效果
  30. //最小化
  31. $('.minClosed').click(function () {
  32. $('.ldtp-con').removeClass('fadeInDown');
  33. $('.ldtp-con').addClass('fadeOutUp');
  34. $('.ldtp-con').css("display", "none");
  35. $('.maxOpen').show();
  36. $('.maxOpen').addClass('fadeInDown');
  37. });
  38. //最大化
  39. $('.maxOpen').click(function () {
  40. //触发来电类型第一个 点击;测试用
  41. //$("#dicValueList li:first-child").find("label").trigger('click');
  42. $('.ldtp-con').removeClass('fadeOutUp');
  43. $('.ldtp-con').addClass('fadeInDown');
  44. $('.ldtp-con').css("display", "block");
  45. $('.maxOpen').hide();
  46. $('.maxOpen').removeClass('fadeInDown');
  47. $('.maxOpen').addClass('fadeInDown');
  48. $('.first').removeClass('first');
  49. $('.ldtp-con').addClass('first');
  50. })
  51. //关闭弹框
  52. $(".Bacha").click(function () {
  53. //清除来电类型样式
  54. //debugger;
  55. $('#dicValueList li').find("label").removeClass('checkedDept');
  56. $('.ldtp-con').removeClass('fadeInDown');
  57. $('.ldtp-con').addClass('fadeOutUp');
  58. $('.ldtp-con').css("display", "none");
  59. Clean();
  60. obj.Type = "SayFree";
  61. Send();
  62. })
  63. //顶部小头像
  64. var little_pic = $('.head-pic .hp-box img').attr("src");
  65. $('.maxOpen li .photo img').attr("src", little_pic);
  66. //点击左侧菜单来电弹屏显示
  67. $('.tantan').click(function () {
  68. $('.maxOpen').trigger("click");
  69. $('.head-pic .lahei .la-before').show();
  70. $('.head-pic .lahei .la-after').hide();
  71. })
  72. //点击挂断
  73. $('.head-pic .td-call .take').click(function () {
  74. obj.Type = "DropCall";
  75. Send();
  76. });
  77. //点击拉黑事件
  78. $('.head-pic .lahei .la-before').click(function () {
  79. if (!$(".hidTel").val()) {
  80. layer.confirm('来电号码为空!', {
  81. btn: ['确定']
  82. });
  83. return;
  84. }
  85. $("#time-word").val('');
  86. $('.ldtp-con .hei-list').show();
  87. })
  88. //拉黑输入框事件
  89. $('.hei-list .bacha').click(function () {
  90. $('.ldtp-con .hei-list').hide();
  91. $("#time-word").val('');
  92. })
  93. var reg = /^\+?[1-9][0-9]*$/;
  94. $('#bc').click(function () {
  95. var n = $("#time-word").val();
  96. var val = $("input[name='time']:checked").val();
  97. if (n) {
  98. if (!(reg.test(n))) {
  99. layer.confirm('请输入整数时间!', {
  100. btn: ['确定']
  101. });
  102. return;
  103. }
  104. } else {
  105. if (val == '4') {
  106. n = 0;
  107. } else {
  108. layer.confirm('请输入整数时间!', {
  109. btn: ['确定']
  110. });
  111. return;
  112. }
  113. }
  114. $.post(huayi.config.callcenter_url + 'CallInScreen/AddBlack', {
  115. tel: $(".hidTel").val(),
  116. num: n,
  117. type: val,
  118. "token": $.cookie("token")
  119. }, function (result) {
  120. result = $.parseJSON(result);
  121. if (result.state.toLowerCase() == "success") {
  122. layer.msg("拉入黑名单成功");
  123. $(".la-time .lhtime").text(getNowFormatDate());
  124. $('.la-shichang .blackTime').html(result.data);
  125. $('.ldtp-con .hei-list').hide();
  126. $('.head-pic .lahei .la-before').hide();
  127. $('.head-pic .lahei .la-after').show();
  128. $('.head-pic .lahei .retur').show();
  129. }
  130. })
  131. })
  132. $('.la-after').click(function () {
  133. if (!$(".hidTel").val()) {
  134. layer.confirm('来电号码为空!', {
  135. btn: ['确定']
  136. });
  137. return;
  138. }
  139. $("#time-word").val('');
  140. $('.ldtp-con .hei-list').show();
  141. $('.ldtp-con .hei-list').removeClass('bounceOutUp');
  142. $('.ldtp-con .hei-list').addClass('bounceIn');
  143. })
  144. $('.head-pic .lahei .retur').click(function () {
  145. $.getJSON(huayi.config.callcenter_url + 'CallInScreen/DelBlack', {
  146. tel: $(".hidTel").val(),
  147. "token": $.cookie("token")
  148. }, function (result) {
  149. if (result.state.toLowerCase() == "success") {
  150. layer.msg("取消黑名单成功");
  151. $('.head-pic .lahei .retur').hide();
  152. $('.head-pic .lahei .la-after').hide();
  153. $('.head-pic .lahei .la-before').show();
  154. }
  155. })
  156. })
  157. if (/mobile/i.test(navigator.userAgent) || /android/i.test(navigator.userAgent)) {
  158. $(".title-box").hide();
  159. }
  160. obj.AgentExten = $.cookie("extno");
  161. if (obj.AgentExten == undefined) {
  162. $(".Gnumbox").hide();
  163. }
  164. $(".Gnum").text(obj.AgentExten);
  165. $.getJSON(huayi.config.callcenter_url + 'UserAccount/GetNowUser', {
  166. "token": $.cookie("token")
  167. }, function (result) {
  168. if (result.state.toLowerCase() == "success") {
  169. $("#RoleCode").val(result.data.user.F_RoleCode);
  170. $("#GroupCode").val(result.data.user.F_GroupCode);
  171. //console.log($("#RoleCode").val());
  172. $(".username").text(result.data.user.F_UserName);
  173. $('.user_code').text(result.data.user.F_UserCode);
  174. $('.group').text(result.data.user.F_SeartGroup);
  175. if (result.data.role) {
  176. $(".rolename").text(result.data.role.F_RoleName);
  177. }
  178. $(".yhtx").attr("src", huayi.config.callcenter_url.substr(0, huayi.config.callcenter_url.length - 1) + result.data.user.F_See);
  179. obj.AgentID = result.data.user.F_UserCode;
  180. //obj.AgentExten = result.data.user.F_WorkNumber;
  181. $('.mgh').val(result.data.user.F_UserCode);
  182. $('.mn').val(result.data.user.F_UserName);
  183. if (result.data.user.F_SeatFlag) {
  184. Connect();
  185. //heartbeat = setInterval(function() {
  186. // Heart()
  187. //}, 60000);
  188. $("#top-search").show();
  189. $(".phoneBZ").show();
  190. $(".zts").show();
  191. //签入
  192. //obj.Type = "Login";
  193. //obj.AgentGroup = "364";
  194. //obj.AgentType = "0";
  195. //Send();
  196. }
  197. }
  198. });
  199. $.ajaxSettings.async = false;
  200. $.getJSON(huayi.config.callcenter_url + 'Index/GetMenu', {
  201. "token": $.cookie("token")
  202. }, function (result) {
  203. $.ajaxSettings.async = true;
  204. if (result.state.toLowerCase() == "success") {
  205. $(result.data).each(function (i, n) {
  206. var html = '<li><a href="#" dataid=' + n.F_FunctionId + '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' + n.F_FunctionName + '</span><span class="fa arrow"></span></a>';
  207. html += '<ul class="nav nav-second-level">';
  208. $(n.item).each(function (j, m) {
  209. html += '<li><a class="J_menuItem" dataid=' + m.F_FunctionId + ' href="' + m.F_OptUrl + '">' + m.F_FunctionName + '</a></li>';
  210. })
  211. html += '</ul></li>';
  212. $(html).appendTo($("#side-menu"));
  213. })
  214. $(".J_menuItem").click(function () {
  215. if ($(this).text() == "来电弹屏") {
  216. $('.maxOpen').trigger("click");
  217. $('.head-pic .lahei .la-before').show();
  218. $('.head-pic .lahei .la-after').hide();
  219. }
  220. })
  221. }
  222. })
  223. //话务相关
  224. $("#top-search li").click(function () {
  225. if ($(this).find("i").hasClass("active")) {
  226. if (obj.AgentID) {
  227. var fun = $(this).attr("datafun");
  228. obj.Type = fun;
  229. switch (fun) {
  230. case "Login":
  231. obj.AgentGroup = "364";
  232. obj.AgentType = "0";
  233. Send();
  234. break; //签入
  235. case "MakeCall":
  236. $(".hidCallID").val("");
  237. $("#hidwhtype").val(fun);
  238. whtp();
  239. //obj.DestinationNumber = "1012";
  240. break; //外呼
  241. case "Meeting":
  242. $("#hidwhtype").val(fun);
  243. whtp();
  244. //obj.DestinationNumber = "1012";
  245. break; //多方通话
  246. case "Transfer":
  247. $("#hidwhtype").val(fun);
  248. whtp();
  249. //obj.DestinationNumber = "1012";
  250. break; //转移
  251. case "Turn110":
  252. obj.Type = "Transfer";
  253. obj.DestinationNumber = "0394110";
  254. Send();
  255. break;
  256. default:
  257. Send();
  258. break;
  259. }
  260. }
  261. }
  262. });
  263. //知识库查询
  264. $(".searIcon").click(function () {
  265. loadZSK();
  266. })
  267. //历史记录查询
  268. $(".searchbtn").click(function () {
  269. loadOld();
  270. })
  271. //新增记录
  272. $(".addjl").click(function () {
  273. $(".addgd").show();
  274. $(".tbold").hide();
  275. })
  276. //关闭外呼弹屏
  277. $(".closes").click(function () {
  278. $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
  279. $(".WH").addClass("hidens");
  280. })
  281. //外呼呼出
  282. $(".CallOut").click(function (event) {
  283. event.stopPropagation();
  284. if ($("#Result").val()) {
  285. $.ajax({
  286. type: "get",
  287. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  288. async: true,
  289. dataType: 'json',
  290. data: {
  291. token: $.cookie("token"),
  292. phone: $("#Result").val()
  293. },
  294. success: function (result) {
  295. if (result.state.toLowerCase() == "success") {
  296. var guid = uuid();
  297. obj.Type = $("#hidwhtype").val();
  298. obj.DestinationNumber = result.data.phone;
  299. obj.Header = result.data.fix;
  300. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  301. obj.TaskPhoneID = ""; //回访的电话ID
  302. obj.TaskID = guid; //回访记录编号
  303. Send();
  304. $('#Result').val('');
  305. $(".WH").addClass("hidens");
  306. }
  307. }
  308. });
  309. }
  310. })
  311. //外呼弹屏数字键盘样式
  312. $(".Num_ul div").mousedown(function () {
  313. $(this).addClass("actives");
  314. $(".img").removeClass("hidens");
  315. }).mouseup(function () {
  316. $(this).removeClass("actives");
  317. })
  318. //外呼弹屏数字键盘号码输入
  319. $(".Num_ul li div").click(function () {
  320. var rt = $("#Result").val() + "";
  321. if (rt.length < 18) {
  322. rt = rt + $(this).find("a").text();
  323. $("#Result").val(rt);
  324. }
  325. });
  326. //外呼弹屏数字键盘号码截取
  327. $(".img").click(function () {
  328. var Result = $("#Result").val() + "";
  329. Result = Result.substr(0, Result.length - 1);
  330. $("#Result").val(Result);
  331. if (Result.length == 0) {
  332. $(".img").addClass("hidens");
  333. }
  334. })
  335. //外呼电话列表
  336. $(".bg_title li").click(function () {
  337. $(this).addClass("lactive").siblings().removeClass("lactive");
  338. loadWH();
  339. })
  340. $(".ty").click(function () {
  341. loadWH();
  342. })
  343. //创建投诉工单
  344. $(".addt_").click(function () {
  345. Statess = 0
  346. var value = $(' input[name="banli"]:checked ').val();
  347. if (!$("#cusname").val()) {
  348. layer.msg("请输入投诉人姓名");
  349. } else if (!$("#cusphone").val()) {
  350. layer.msg("请输入投诉电话");
  351. } else if (!$("#title").val()) {
  352. layer.msg("请输入标题");
  353. } else if (!$("#content").val()) {
  354. layer.msg("请输入内容");
  355. } else if (!$("#keys").val()) {
  356. layer.msg("请选择主题词");
  357. } else if (!$("#sourcearea").val()) {
  358. layer.msg("请选择事发区域");
  359. } else if (value == 1 && !$('#result').val()) {
  360. layer.msg("请输入直办内容");
  361. } else {
  362. Adds();
  363. }
  364. })
  365. //创建投诉工单
  366. $(".addts").click(function () {
  367. Statess = 1;
  368. var values = $(' input[name="banli"]:checked ').val();
  369. if (!$("#cusname").val()) {
  370. layer.msg("请输入投诉人姓名");
  371. } else if (!$("#cusphone").val()) {
  372. layer.msg("请输入投诉电话");
  373. } else if (!$("#title").val()) {
  374. layer.msg("请输入标题");
  375. } else if (!$("#content").val()) {
  376. layer.msg("请输入内容");
  377. } else if (!$("#keys").val()) {
  378. layer.msg("请选择主题词");
  379. } else if (!$("#sourcearea").val()) {
  380. layer.msg("请选择事发区域");
  381. } else if (values == 1 && !$('#result').val()) {
  382. layer.msg("请输入直办内容");
  383. } else {
  384. Adds();
  385. }
  386. })
  387. //加载知识库
  388. loadZSK();
  389. //加载左侧导航菜单
  390. //loadMenu();
  391. //客户资料
  392. $('.khzl tbody>tr>td input').attr('readonly', true);
  393. $('.save').hide();
  394. $('.cancel').hide();
  395. $('.edit').click(function () {
  396. $('.save').show();
  397. $('.cancel').show();
  398. $('.edit').hide();
  399. $('.khzl tbody>tr>td input').attr('readonly', false);
  400. $('.khzl tbody>tr>td input').css('border-bottom', "1px solid #b3b3b3");
  401. })
  402. $('.cancel').click(function () {
  403. $('.khzl tbody>tr>td input').attr('readonly', true);
  404. $('.khzl tbody>tr>td input').css('border', "0");
  405. $('.save').hide();
  406. $('.cancel').hide();
  407. $('.edit').show();
  408. })
  409. //保存客户
  410. $(".save").click(function () {
  411. var khid = $("#khid").val();
  412. var khmc = $(".khmc").val();
  413. var tsdh = $(".tsdh").val();
  414. var lxr = $(".lxr").val();
  415. var lxdh = $(".lxdh").val();
  416. var postcode = $(".postcode").val();
  417. var email = $(".email").val();
  418. if (!khmc) {
  419. layer.confirm('请输入客户名称!', {
  420. btn: ['确定']
  421. });
  422. return;
  423. }
  424. $.post(huayi.config.callcenter_url + 'Customer/AddCustomer', {
  425. cid: khid,
  426. name: khmc,
  427. lxr: lxr,
  428. mobile: tsdh,
  429. telphone: lxdh,
  430. postcode: postcode,
  431. email: email,
  432. "token": $.cookie("token")
  433. }, function (result) {
  434. result = $.parseJSON(result);
  435. if (result.state.toLowerCase() == "success") {
  436. $("#khid").val(result.data);
  437. $(".khmc").val(khmc);
  438. $(".tkhmc").text(khmc);
  439. $(".lxdh").val(lxdh);
  440. $(".tsdh").val(tsdh);
  441. $(".ttsdh").text(tsdh);
  442. $(".lxr").val(lxr);
  443. $(".postcode").val(postcode);
  444. $(".email").val(email);
  445. layer.msg("保存成功");
  446. $('.khzl tbody>tr>td input').attr('readonly', true);
  447. $('.khzl tbody>tr>td input').css('border', "0");
  448. $('.save').hide();
  449. $('.cancel').hide();
  450. $('.edit').show();
  451. }
  452. })
  453. })
  454. //关闭录音弹出
  455. $(".setwin").click(function () {
  456. $(".t-shade").removeClass("cx");
  457. $('audio')[0].pause();
  458. });
  459. //修改密码开始
  460. $('.shezhi').click(function () {
  461. $('.personal').show();
  462. })
  463. //tab切换
  464. $('.perTab li').click(function () {
  465. $(this).addClass('sel').siblings().removeClass('sel');
  466. var index = $(this).index();
  467. $('.perTab_con').children('div').eq(index).show().siblings().hide();
  468. })
  469. //编辑个人资料
  470. $('.grzl tbody>tr>td input.zhidu').attr('readonly', true);
  471. $('.grbj').click(function () {
  472. $('.grzl tbody>tr>td input.zhidu').attr('readonly', false);
  473. $('.grzl tbody>tr>td input.zhidu').css('border-bottom', "1px solid #b3b3b3");
  474. })
  475. //取消编辑
  476. $('.grqx').click(function () {
  477. $('.grzl tbody>tr>td input.zhidu').attr('readonly', true);
  478. $('.grzl tbody>tr>td input.zhidu').css('border-bottom', "none");
  479. })
  480. //关闭按钮
  481. $('.ptr').click(function () {
  482. $('.personal').hide();
  483. })
  484. //修改密码
  485. $('.grbtn').click(function () {
  486. var gh = $('.mgh').val();
  487. var xm = $('.mn').val();
  488. var ymm = $('.spwd').val();
  489. var xmm = $('.npwd').val();
  490. var qmm = $('.epwd').val();
  491. if (xmm !== qmm) {
  492. $('.wrong').show();
  493. $('.npwd').val('')
  494. $('.epwd').val('')
  495. } else if (xmm == '') {
  496. layer.msg("密码不允许为空!");
  497. } else {
  498. $('.wrong').hide();
  499. $('.grzl tbody>tr>td input').attr('readonly', true);
  500. $('.grzl tbody>tr>td input').css('border-bottom', "none");
  501. $.ajax({
  502. type: "post",
  503. url: huayi.config.callcenter_url + "UserAccount/UpdatePwd",
  504. async: true,
  505. dataType: 'json',
  506. data: {
  507. token: $.cookie("token"),
  508. usercode: gh,
  509. pwd: $.md5(xmm),
  510. oldpwd: $.md5(ymm)
  511. },
  512. success: function (result) {
  513. if (result.state.toLowerCase() == "success") {
  514. layer.msg("修改成功!");
  515. }
  516. }
  517. });
  518. }
  519. })
  520. //图片裁剪
  521. var o = $(".image-crop > img");
  522. $(o).cropper({
  523. aspectRatio: 1 / 1,
  524. resizable: false,
  525. dragCrop: false,
  526. preview: ".img-preview",
  527. done: function () { }
  528. });
  529. var r = $("#inputImage");
  530. if (window.FileReader) {
  531. r.change(function () {
  532. var e, i = new FileReader,
  533. t = this.files;
  534. if (t.length && (e = t[0], /^image\/\w+$/.test(e.type))) {
  535. i.readAsDataURL(e);
  536. i.onload = function () {
  537. r.val("");
  538. o.cropper("reset", !0).cropper("replace", this.result);
  539. }
  540. } else {
  541. layer.msg("请选择图片文件");
  542. }
  543. });
  544. $("#setDrag").click(function () {
  545. o.cropper("setDragMode", "crop");
  546. var img = o.cropper("getDataURL");
  547. $.post(huayi.config.callcenter_url + "Index/UploadTX64", {
  548. dataurl: encodeURIComponent(img),
  549. "token": $.cookie("token")
  550. }, function (result) {
  551. result = $.parseJSON(result);
  552. if (result.state.toLowerCase() == "success") {
  553. $(".yhtx").attr("src", huayi.config.callcenter_url.substr(0, huayi.config.callcenter_url.length - 1) + result.data);
  554. layer.msg("上传成功");
  555. $('.personal').hide();
  556. }
  557. })
  558. });
  559. $("#zoomIn").click(function () {
  560. o.cropper("zoom", .1)
  561. });
  562. $("#zoomOut").click(function () {
  563. o.cropper("zoom", -.1)
  564. });
  565. $("#rotateLeft").click(function () {
  566. o.cropper("rotate", 45)
  567. });
  568. $("#rotateRight").click(function () {
  569. o.cropper("rotate", -45)
  570. });
  571. } else {
  572. r.addClass("hide");
  573. }
  574. $("#zxTable tbody").on('click', 'tr', function () {
  575. $(this).addClass('tr_bg')
  576. $(this).siblings().removeClass('tr_bg')
  577. $('#Result').val($(this).attr('fjh'));
  578. })
  579. //工单
  580. //当即办理
  581. //$(".Nows").change(function () {
  582. // $(".Nows_box").toggle();
  583. //});
  584. $('input:radio[name="banli"]').change(function () {
  585. if ($(this).val() == '1') {
  586. $(".Nows_box").show();
  587. }
  588. else {
  589. $(".Nows_box").hide();
  590. }
  591. })
  592. QY($("#sourcearea"));
  593. LB($("#type"));
  594. ZT($("#keys"));
  595. //加载来电类型 默认是 已受理并发送id
  596. GetDicValueList();
  597. $('.right-tab li').click(function () {
  598. messages($(this).index());
  599. })
  600. //全部已读
  601. $('.readed').click(function () {
  602. $.ajax({
  603. type: "get",
  604. url: huayi.config.callcenter_url + "Index/CloseChat",
  605. async: true,
  606. dataType: 'json',
  607. data: {
  608. token: $.cookie("token"),
  609. id: 0
  610. },
  611. success: function (data) {
  612. if (data.total > 0) {
  613. messages()
  614. } else {
  615. layer.msg("设置失败!");
  616. }
  617. }
  618. });
  619. })
  620. //主动发消息
  621. $('.sele_send').click(function () {
  622. layer.open({
  623. type: 2,
  624. content: "replyChat.html", //iframe的url,no代表不显示滚动条
  625. title: '发送消息',
  626. area: ['50%', '60%'], //宽高
  627. });
  628. })
  629. var ru, rd, msgs;
  630. $('.mid').val(0);
  631. var mid = $('.mid').val();
  632. $('.tuBiao').click(function () {
  633. if ($(".drm").css("display") == 'block') {
  634. $(".drm").css("display", "none");
  635. } else {
  636. $(".drm").css("display", "block");
  637. }
  638. })
  639. $('#small-chat').click(function () {
  640. if ($(".small-chat-box").hasClass("active")) {
  641. rightDown();
  642. rd = setInterval(rightDown, 60000);
  643. }
  644. else {
  645. clearInterval(rd);
  646. }
  647. })
  648. //即时通讯 消息总数
  649. message_total();
  650. setInterval(message_total, 5000);
  651. function message_total(){
  652. helper.init.isload = 0;
  653. $.ajax({
  654. type: "get",
  655. url: huayi.config.callcenter_url + "Index/GetChatCount",
  656. async: true,
  657. dataType: 'json',
  658. data: {
  659. token: $.cookie("token"),
  660. top: 50
  661. },
  662. success: function (data) {
  663. helper.init.isload=1;
  664. if (data.total <= 0) {
  665. $('.chat_count').hide();
  666. $('.chat').removeClass("come_mess");
  667. } else {
  668. $('.chat_count').show();
  669. $('.chat_count').html(data.total);
  670. $('.chat').addClass("come_mess");
  671. }
  672. }
  673. });
  674. }
  675. $('.chat').click(function () {
  676. $("#right-sidebar").toggleClass("sidebar-open");
  677. if ($("#right-sidebar").hasClass("sidebar-open")) {
  678. messages();
  679. msgs = setInterval(messages, 5000, 0);//未读消息定时刷新
  680. }
  681. else {
  682. clearInterval(msgs);
  683. }
  684. })
  685. rightUp();
  686. setInterval(rightUp, 60000);
  687. })
  688. function Adds() {
  689. var callid = $(".hidCallID").val();
  690. $.ajax({
  691. type: "post",
  692. url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
  693. dataType: 'json',
  694. async: true,
  695. data: {
  696. cusname: $("#cusname").val(), //=投诉人姓名
  697. cussex: $("#cussex").val(),
  698. cusphone: $("#cusphone").val(), //=投诉人电话
  699. email: $("#email").val(),
  700. zipcode: $("#zipcode").val(),
  701. conphone: $("#conphone").val(),
  702. title: $("#title").val(),
  703. content: $("#content").val(),
  704. callid: callid,
  705. // files:$("#file").val(),//(多个用英文逗号,隔开)
  706. sourcearea: $("#sourcearea").val(), //=事发地域id
  707. sourceaddress: $('#sourceaddress').val(), //=事发详细地址
  708. source: 1, //=来源
  709. isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
  710. result: $('#result').val(),
  711. keys: $("#keys").val(), //=关键词id(多个用英文逗号,隔开)
  712. type: $("#type").val(), //=类型
  713. isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
  714. level: $('#level').val(), //=(1普通2紧急)
  715. issubmit: Statess, //=(0保存1保存并提交)
  716. token: $.cookie("token")
  717. },
  718. success: function (data) {
  719. $(".ldtp-cr ul.ld-service li").eq(2).trigger("click");
  720. //$(".hidCallID").val("");
  721. layer.msg("操作成功");
  722. Clean();
  723. }
  724. })
  725. }
  726. //清空
  727. function Clean() {
  728. //左侧
  729. //debugger;
  730. $('.ldname').val('');//投诉人
  731. $('#khid').val('');
  732. $('.tsdh').val('');//投诉电话
  733. $('.ldlocation').text('未知');//归属地
  734. $('.lxr').val('');//联系人
  735. $('.lxdh').val('');//联系电话
  736. $('.postcode').val('');//邮编
  737. $('.email').val('');//email
  738. $('.ldtime').val('');//来电时间
  739. //右侧
  740. $("#cusname").val(''); //=投诉人姓名
  741. $("#cussex").val('');
  742. $("#cusphone").val(''); //=投诉人电话
  743. $("#email").val('');
  744. $("#zipcode").val('');
  745. $("#conphone").val('');
  746. $("#title").val('');
  747. $("#content").val('');
  748. $("#sourcearea").val(); //=事发地域id
  749. $('#sourceaddress').val(''); //=事发详细地址
  750. $("input[name='baomi'][value='1']").prop("checked", true) //=(0转办1直办)
  751. $("#type option:first").prop("selected", 'selected');
  752. $("#level option:first").prop("selected", 'selected');
  753. $("#keys option:first").prop("selected", 'selected');
  754. $("#sourcearea option:first").prop("selected", 'selected');
  755. $('#result').val('');
  756. }
  757. function clearworkorder() {
  758. $("#xxlb").val("");
  759. $("#xxlb").trigger("change");
  760. $("#FArea").val("");
  761. $("#FArea").trigger("change");
  762. $("#sfdz").val("");
  763. $("#tskh").val("");
  764. $("#tsdh").val("");
  765. $("#email").val("");
  766. $("#postcode").val("");
  767. $("#lxr").val("");
  768. $("#lxdh").val("");
  769. $("#content").val("");
  770. $("#result").val("");
  771. $("#JArea").val("");
  772. $("#JArea").trigger("change");
  773. $("#remark").val("");
  774. $("#khid").val("");
  775. $(".khmc").val("");
  776. $(".tsdh").val("");
  777. $(".lxr").val("");
  778. $(".lxdh").val("");
  779. $(".postcode").val("");
  780. $(".email").val("");
  781. }
  782. //获取历史记录
  783. function loadOld() {
  784. var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  785. $(".complain").hide();
  786. $(".complain").eq(type * 1).show();
  787. if (type == '2') {
  788. //先销毁表格
  789. $('#orderlist').bootstrapTable('destroy');
  790. //初始化表格,动态从服务器加载数据
  791. $("#orderlist").bootstrapTable({
  792. method: "get", //使用get请求到服务器获取数据
  793. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  794. contentType: "application/x-www-form-urlencoded",
  795. striped: true, //表格显示条纹
  796. pagination: true, //启动分页
  797. pageSize: 5, //每页显示的记录数
  798. pageNumber: 1, //当前第几页
  799. pageList: [5, 10, 50, 100], //记录数可选列表
  800. search: false, //是否启用查询
  801. showColumns: false, //显示下拉框勾选要显示的列
  802. showRefresh: false, //显示刷新按钮
  803. sidePagination: "server", //表示服务端请求
  804. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  805. //设置为limit可以获取limit, offset, search, sort, order
  806. queryParamsType: "undefined",
  807. queryParams: function queryParams(params) { //设置查询参数
  808. var param = {
  809. page: params.pageNumber,
  810. pagesize: params.pageSize,
  811. tel: $(".hidTel").val(),
  812. starttime: $("#con_startTime").val(),
  813. endtime: $("#con_endTime").val(),
  814. token: $.cookie("token")
  815. };
  816. return param;
  817. },
  818. onLoadSuccess: function () { //加载成功时执行
  819. //layer.msg("加载成功");
  820. },
  821. onLoadError: function () { //加载失败时执行
  822. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  823. }
  824. });
  825. } else if (type == '1') {
  826. //先销毁表格
  827. $('#oldlist').bootstrapTable('destroy');
  828. //初始化表格,动态从服务器加载数据
  829. $("#oldlist").bootstrapTable({
  830. method: "get", //使用get请求到服务器获取数据
  831. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  832. contentType: "application/x-www-form-urlencoded",
  833. striped: true, //表格显示条纹
  834. pagination: true, //启动分页
  835. pageSize: 5, //每页显示的记录数
  836. pageNumber: 1, //当前第几页
  837. pageList: [5, 10, 50, 100], //记录数可选列表
  838. search: false, //是否启用查询
  839. showColumns: false, //显示下拉框勾选要显示的列
  840. showRefresh: false, //显示刷新按钮
  841. sidePagination: "server", //表示服务端请求
  842. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  843. //设置为limit可以获取limit, offset, search, sort, order
  844. queryParamsType: "undefined",
  845. queryParams: function queryParams(params) { //设置查询参数
  846. var param = {
  847. page: params.pageNumber,
  848. pagesize: params.pageSize,
  849. tel: $(".hidTel").val(),
  850. starttime: $("#old_startTime").val(),
  851. endtime: $("#old_endTime").val(),
  852. token: $.cookie("token")
  853. };
  854. return param;
  855. },
  856. onLoadSuccess: function () { //加载成功时执行
  857. //layer.msg("加载成功");
  858. },
  859. onLoadError: function () { //加载失败时执行
  860. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  861. }
  862. });
  863. }
  864. }
  865. function GetCallState(val) {
  866. if (val == '1') {
  867. return '已接通';
  868. } else {
  869. return '未接通';
  870. }
  871. }
  872. //音频
  873. function setCode(val) {
  874. if (val) {
  875. return '<div class="imgs" style="cursor: pointer;">' +
  876. '<img src="./img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  877. '</div>';
  878. } else {
  879. return '';
  880. }
  881. }
  882. //录音
  883. function ck(val) {
  884. var path = $(val).attr("item");
  885. $(".t-shade").addClass("cx");
  886. $(".Ly_box").empty();
  887. $(".LY_box").empty();
  888. $(".down").attr("href", path);
  889. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  890. if ($("#RoleCode").val() == "GLY" || $("#RoleCode").val() == "ZXBZ") {
  891. $('<a href="' + path + '" class="sc_btn LY "download="' + path + '">下载录音</a>').appendTo(".LY_box");
  892. }
  893. $('.shade_k').css({
  894. 'top': $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289) / 2,
  895. 'left': ($(window).width() - $('.shade_k').width()) / 2,
  896. 'position': 'absolute'
  897. });
  898. }
  899. function GetLink(val) {
  900. if (val) {
  901. return '<a onclick="ckxq(' + val + ')">' + val + '</a>';
  902. } else {
  903. return '';
  904. }
  905. }
  906. //查看详情
  907. function ckxq(str) {
  908. layer.open({
  909. type: 2,
  910. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  911. title: '工单详情',
  912. area: ['85%', '80%'], //宽高
  913. });
  914. }
  915. //截取字符串
  916. function GetCont(val) {
  917. if (val) {
  918. var str = '<div '
  919. if (val.length > 10) {
  920. str = str + ' title="' + val + '" ';
  921. val = val.substr(0, 10) + "...";
  922. }
  923. return str + '>' + val + '</div>';
  924. } else {
  925. return '';
  926. }
  927. }
  928. //加载字典
  929. function loadDic(obj, pid) {
  930. obj.empty();
  931. obj.append('<option selected="selected" value="">请选择</option>');
  932. if (!pid) {
  933. pid = -1;
  934. }
  935. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
  936. "token": $.cookie("token"),
  937. pid: pid
  938. }, function (data) {
  939. if (data.state.toLowerCase() == "success") {
  940. var content = data.data;
  941. $(content).each(function (i, n) {
  942. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  943. })
  944. }
  945. })
  946. }
  947. //加载区域
  948. function loadArea(obj) {
  949. obj.empty();
  950. obj.append('<option selected="selected" value="">请选择</option>');
  951. $.getJSON(huayi.config.callcenter_url + "Department/GetAreaList", {
  952. "token": $.cookie("token")
  953. }, function (data) {
  954. if (data.state.toLowerCase() == "success") {
  955. var content = data.data;
  956. $(content).each(function (i, n) {
  957. $("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
  958. })
  959. }
  960. })
  961. }
  962. //获取知识库
  963. function loadZSK() {
  964. $.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetZSKList', {
  965. "keywords": $(".search").val(),
  966. "token": $.cookie("token")
  967. }, function (result) {
  968. if (result.state.toLowerCase() == "success") {
  969. $(".ldcr-bottom .detail-con ul").empty();
  970. $(result.data).each(function (i, n) {
  971. var key_w = $(".search").val();
  972. if (key_w) {
  973. var after_w = n.F_Title.replace(key_w, '<span style="color:red;">' + key_w + '</span>');
  974. var html = '<li>' +
  975. ' <div class="zhishi-title clearfix">' +
  976. ' <a href="javascript:void(0);" class="titless" >' + after_w + '</a>' +
  977. ' <em >' + n.F_CreateOn + '</em>' +
  978. ' </div>' +
  979. ' <div class="explancon">' +
  980. n.F_Content +
  981. ' </div>' +
  982. '</li>';
  983. } else {
  984. var html = '<li>' +
  985. ' <div class="zhishi-title clearfix">' +
  986. ' <a href="javascript:void(0);" class="titless" >' + n.F_Title + '</a>' +
  987. ' <em >' + n.F_CreateOn + '</em>' +
  988. ' </div>' +
  989. ' <div class="explancon">' +
  990. n.F_Content +
  991. ' </div>' +
  992. '</li>';
  993. }
  994. $(html).appendTo($(".ldcr-bottom .detail-con ul")).find(".zhishi-title").click(function (event) {
  995. event.stopPropagation();
  996. if ($(this).hasClass("active")) {
  997. $(this).removeClass("active")
  998. } else {
  999. $(".zhishi-title").removeClass("active");
  1000. $(this).addClass("active");
  1001. }
  1002. })
  1003. })
  1004. }
  1005. })
  1006. }
  1007. //外呼弹屏
  1008. function whtp() {
  1009. $("#Result").val("");
  1010. if ($(".WH").hasClass("fadeOutUp")) {
  1011. $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
  1012. }
  1013. $(".WH").removeClass("hidens");
  1014. $('.first').removeClass('first');
  1015. $('.WH').addClass('first');
  1016. loadWH();
  1017. }
  1018. //加载外呼电话列表
  1019. function loadWH() {
  1020. $(".phonediv").hide();
  1021. var n = $(".bg_title .lactive").attr("itemid");
  1022. switch (n) {
  1023. case '0':
  1024. var obj0 = $(".phonediv").eq(0);
  1025. obj0.show();
  1026. //先销毁表格
  1027. var table = obj0.find(".phonelist");
  1028. table.bootstrapTable('destroy');
  1029. //初始化表格,动态从服务器加载数据
  1030. table.bootstrapTable({
  1031. method: "get", //使用get请求到服务器获取数据
  1032. url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
  1033. contentType: "application/x-www-form-urlencoded",
  1034. striped: true, //表格显示条纹
  1035. pagination: true, //启动分页
  1036. pageSize: 10, //每页显示的记录数
  1037. pageNumber: 1, //当前第几页
  1038. pageList: [10, 20, 50, 100], //记录数可选列表
  1039. search: false, //是否启用查询
  1040. showColumns: false, //显示下拉框勾选要显示的列
  1041. showRefresh: false, //显示刷新按钮
  1042. sidePagination: "server", //表示服务端请求
  1043. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1044. //设置为limit可以获取limit, offset, search, sort, order
  1045. queryParamsType: "undefined",
  1046. queryParams: function queryParams(params) { //设置查询参数
  1047. var param = {
  1048. page: params.pageNumber,
  1049. pagesize: params.pageSize,
  1050. tel: $("#lastphone").val(),
  1051. token: $.cookie("token")
  1052. };
  1053. return param;
  1054. },
  1055. onLoadSuccess: function () { //加载成功时执行
  1056. //layer.msg("加载成功");
  1057. },
  1058. onLoadError: function () { //加载失败时执行
  1059. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1060. }
  1061. });
  1062. break;
  1063. case '1':
  1064. var obj1 = $(".phonediv").eq(1);
  1065. obj1.show();
  1066. var table = obj1.find(".phonelist");
  1067. table.bootstrapTable('destroy');
  1068. //初始化表格,动态从服务器加载数据
  1069. table.bootstrapTable({
  1070. method: "get", //使用get请求到服务器获取数据
  1071. url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
  1072. contentType: "application/x-www-form-urlencoded",
  1073. striped: true, //表格显示条纹
  1074. pagination: true, //启动分页
  1075. pageSize: 10, //每页显示的记录数
  1076. pageNumber: 1, //当前第几页
  1077. pageList: [10, 20, 50, 100], //记录数可选列表
  1078. search: false, //是否启用查询
  1079. showColumns: false, //显示下拉框勾选要显示的列
  1080. showRefresh: false, //显示刷新按钮
  1081. sidePagination: "server", //表示服务端请求
  1082. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1083. //设置为limit可以获取limit, offset, search, sort, order
  1084. queryParamsType: "undefined",
  1085. queryParams: function queryParams(params) { //设置查询参数
  1086. var param = {
  1087. page: params.pageNumber,
  1088. pagesize: params.pageSize,
  1089. tel: $("#gsphone").val(),
  1090. name: $("#gsname").val(),
  1091. token: $.cookie("token")
  1092. };
  1093. return param;
  1094. },
  1095. onLoadSuccess: function () { //加载成功时执行
  1096. //layer.msg("加载成功");
  1097. },
  1098. onLoadError: function () { //加载失败时执行
  1099. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1100. }
  1101. });
  1102. break;
  1103. case '2':
  1104. var obj2 = $(".phonediv").eq(2);
  1105. obj2.show();
  1106. var table = obj2.find(".phonelist");
  1107. table.bootstrapTable('destroy');
  1108. //初始化表格,动态从服务器加载数据
  1109. table.bootstrapTable({
  1110. method: "get", //使用get请求到服务器获取数据
  1111. url: huayi.config.callcenter_url + "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
  1112. contentType: "application/x-www-form-urlencoded",
  1113. striped: true, //表格显示条纹
  1114. pagination: true, //启动分页
  1115. pageSize: 10, //每页显示的记录数
  1116. pageNumber: 1, //当前第几页
  1117. pageList: [10, 20, 50, 100], //记录数可选列表
  1118. search: false, //是否启用查询
  1119. showColumns: false, //显示下拉框勾选要显示的列
  1120. showRefresh: false, //显示刷新按钮
  1121. sidePagination: "server", //表示服务端请求
  1122. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1123. //设置为limit可以获取limit, offset, search, sort, order
  1124. queryParamsType: "undefined",
  1125. queryParams: function queryParams(params) { //设置查询参数
  1126. var param = {
  1127. page: params.pageNumber,
  1128. pagesize: params.pageSize,
  1129. tel: $("#khphone").val(),
  1130. name: $("#khname").val(),
  1131. token: $.cookie("token")
  1132. };
  1133. return param;
  1134. },
  1135. onLoadSuccess: function () { //加载成功时执行
  1136. //layer.msg("加载成功");
  1137. },
  1138. onLoadError: function () { //加载失败时执行
  1139. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1140. }
  1141. });
  1142. break;
  1143. case '3':
  1144. $(".phonediv").eq(3).show();
  1145. $("#zxTable tbody").html('');
  1146. if (obj.AgentID) {
  1147. obj.Type = "GetAgentList";
  1148. Send();
  1149. }
  1150. break;
  1151. }
  1152. }
  1153. function view(val) {
  1154. var str = '';
  1155. if (val) {
  1156. str = '<a onclick="call(\'' + val + '\')">' + val + '</a>';
  1157. }
  1158. return str;
  1159. }
  1160. function call(val) {
  1161. $("#Result").val(val);
  1162. $(".img").removeClass("hidens");
  1163. }
  1164. function ftime(val) {
  1165. if (val) {
  1166. return helper.DateFormat.getFormatTime(val);
  1167. } else {
  1168. return '';
  1169. }
  1170. }
  1171. function logout() {
  1172. $.ajax({
  1173. url: huayi.config.callcenter_url + "Login/Logout",
  1174. data: {
  1175. token: $.cookie("token")
  1176. },
  1177. dataType: "json",
  1178. success: function (res) {
  1179. if (res.state) {
  1180. location.href = "./login.html";
  1181. }
  1182. }
  1183. });
  1184. }
  1185. //跳转
  1186. function Jumps() {
  1187. $("iframe:visible")[0].src = "widgets.html"
  1188. }
  1189. ////子页面返回主页
  1190. //function home_index() {
  1191. // top.$("iframe:visible")[0].src = "widgets.html";
  1192. //}
  1193. //通知公告
  1194. function QY(obj) {
  1195. obj.empty();
  1196. obj.append('<option selected="selected" value="">请选择</option>');
  1197. $.getJSON(huayi.config.callcenter_url + "Area/GetAreaListById", {
  1198. "token": $.cookie("token"),
  1199. }, function (data) {
  1200. if (data.state.toLowerCase() == "success") {
  1201. var content = data.data;
  1202. $(content).each(function (i, n) {
  1203. $("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
  1204. })
  1205. }
  1206. })
  1207. }
  1208. //来源
  1209. function LY(obj) {
  1210. obj.empty();
  1211. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1212. "token": $.cookie("token"),
  1213. id: 1
  1214. }, function (data) {
  1215. if (data.state.toLowerCase() == "success") {
  1216. var content = data.data;
  1217. $(content).each(function (i, n) {
  1218. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  1219. })
  1220. }
  1221. })
  1222. }
  1223. //类别
  1224. function LB(obj) {
  1225. obj.empty();
  1226. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1227. "token": $.cookie("token"),
  1228. id: 2
  1229. }, function (data) {
  1230. if (data.state.toLowerCase() == "success") {
  1231. var content = data.data;
  1232. $(content).each(function (i, n) {
  1233. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  1234. })
  1235. }
  1236. })
  1237. }
  1238. //主题
  1239. function ZT(obj) {
  1240. obj.empty();
  1241. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1242. "token": $.cookie("token"),
  1243. id: 3
  1244. }, function (data) {
  1245. if (data.state.toLowerCase() == "success") {
  1246. var content = data.data;
  1247. $(content).each(function (i, n) {
  1248. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  1249. })
  1250. }
  1251. })
  1252. }
  1253. //获取来电类型
  1254. function GetDicValueList() {
  1255. $('#dicValueList ul').html('');
  1256. $.getJSON(huayi.config.callcenter_url + 'Dictionary/GetDicValueListById', {
  1257. id: 45,
  1258. token: $.cookie("token")
  1259. }, function (result) {
  1260. if (result.state.toLowerCase() == "success") {
  1261. for (var i = 0; i < result.data.length; i++) {
  1262. $('#dicValueList ul').append('<li><label data-valDic="' + result.data[i].F_ValueId + '" id="unit' + i + '">' + result.data[i].F_Value + '</label></li>');
  1263. }
  1264. }
  1265. })
  1266. }
  1267. //点击来电类型
  1268. var dicTypeid = 46;//默认是 已受理
  1269. $(document).on('click', '#dicValueList li label', function () {
  1270. if (!$(this).hasClass('checkedDept')) {
  1271. var $that = $(this);
  1272. if ($(".hidCallID").val()) {
  1273. dicTypeid = 46;//默认是 已受理
  1274. dicTypeid = $(this).attr('data-valDic') != 46 ? $(this).attr('data-valDic') : 46;
  1275. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateCallInType', {
  1276. callid: $(".hidCallID").val(),
  1277. // callid: 59054,
  1278. typeid: dicTypeid,
  1279. "token": $.cookie("token")
  1280. }, function (result) {
  1281. //debugger;
  1282. var results = JSON.parse(result);
  1283. if (results.state.toLowerCase() == "success") {
  1284. //console.info('传递来电类型成功,ID为:'+ dicTypeid);
  1285. $that.addClass('checkedDept').parent().siblings().children().removeClass('checkedDept');
  1286. if (dicTypeid != 46) {
  1287. $('#dicForms').hide();
  1288. layer.msg('来电类型保存成功!');
  1289. if (dicTypeid == 50) {//催单
  1290. $('.ldtp-cr ul.ld-service li:last-child').addClass("cr-click").siblings().removeClass("cr-click");
  1291. loadOld();
  1292. }
  1293. } else {
  1294. $('#dicForms').show();
  1295. }
  1296. }
  1297. })
  1298. } else {
  1299. //console.info('传递来电类型失败');
  1300. }
  1301. } else {
  1302. //$(this).removeClass('checkedDept');
  1303. //layer.msg('来电类型已经保存成功!不用重复点击提交');
  1304. }
  1305. });
  1306. //催单操作
  1307. function setReminder(val, row) {
  1308. if (dicTypeid == 50) {
  1309. return '<a class="xg" onclick="reminder(' + row.F_WorkOrderId + ')" title="催单">催单</a>';
  1310. } else {
  1311. return '';
  1312. }
  1313. }
  1314. function reminder(str) {
  1315. layer.open({
  1316. type: 2,
  1317. content: "./CommonHtml/reminder.html?wid=" + str + "&callid=" + $(".hidCallID").val() + "", //iframe的url,no代表不显示滚动条
  1318. title: '催单内容',
  1319. area: ['40%', '40%'], //宽高
  1320. });
  1321. }
  1322. //跳转超期共单列表
  1323. $('.surIcon').click(function(){
  1324. top.$("iframe:visible")[0].src = "./Appeal/expiredWorkOrders.html";
  1325. })
  1326. //右上角
  1327. function rightUp() {
  1328. helper.init.isload = 0;
  1329. $('.drm').html('');
  1330. $.ajax({
  1331. type: "get",
  1332. url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
  1333. async: true,
  1334. dataType: 'json',
  1335. data: {
  1336. token: $.cookie("token"),
  1337. top: 5
  1338. //mid:$('.mid').val()
  1339. },
  1340. success: function (data) {
  1341. helper.init.isload = 1;
  1342. $('.mid').val(data.maxid)
  1343. // helper.cookies.set("mid", data.maxid, 7);
  1344. // console.log(data.maxid)
  1345. // console.log($('.mid').val())
  1346. $('.xx_count').html(data.total);
  1347. $('.sur_count').html(data.timeoutcount);
  1348. if (data.rows) {
  1349. $.each(data.rows, function (i, n) {
  1350. if (i < 10) {
  1351. $('<li>' +
  1352. '<a href="javaScript:;" class="xx" onclick="ckxq(' + n.F_WorkOrderId + ')">' +
  1353. '<div class="tipCon">' + n.F_ComContent + '</div>' +
  1354. '<div class="order_time clearfix">' +
  1355. '<span class="work_order">订单号:' + n.F_WorkOrderId + '</span>' +
  1356. '<span class="ort">' + n.F_CreateTime + '</span>' +
  1357. '</div>' +
  1358. '</a></li><li class="divider"></li>').appendTo('.drm');
  1359. }
  1360. });
  1361. }
  1362. $('<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
  1363. '<div class="order_time clearfix">' +
  1364. '<span class="work_order">查看更多</span>' +
  1365. '<span class="ort"> ' +
  1366. '>>' +
  1367. '</span>' +
  1368. '</div>' +
  1369. '</a></li>').appendTo('.drm');
  1370. }
  1371. });
  1372. }
  1373. function goDC() {
  1374. top.$("iframe:visible")[0].src = "Business/WorkDC.html";
  1375. }
  1376. function ckxq(str) {
  1377. layer.open({
  1378. type: 2,
  1379. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1380. title: '工单详情',
  1381. area: ['85%', '80%'], //宽高
  1382. });
  1383. }
  1384. //右下角消息弹框
  1385. function rightDown() {
  1386. helper.init.isload = 0;
  1387. $(".rightDown_list").html('');
  1388. var tota = 0;
  1389. $.ajax({
  1390. type: "get",
  1391. url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
  1392. async: true,
  1393. dataType: 'json',
  1394. data: {
  1395. token: $.cookie("token")
  1396. },
  1397. success: function (data) {
  1398. helper.init.isload = 1;
  1399. var con = data.data;
  1400. $(con).each(function (i, n) {
  1401. var sts = "";
  1402. switch (n.state) {
  1403. case 0: sts = "新工单"; break;
  1404. case 1: sts = "待交办"; break;
  1405. case 2: sts = "待查收"; break;
  1406. case 3: sts = "退回审核中"; break;
  1407. case 4: sts = "办理中(主办)"; break;
  1408. case 5: sts = "延时审核中"; break;
  1409. case 6: sts = "已办理"; break;
  1410. case 7: sts = "已回访"; break;
  1411. case 8: sts = "重办中"; break;
  1412. case 9: sts = "已结案"; break;
  1413. case 10: sts = "办理中(协办)"; break;
  1414. default: sts = "其他"; break;
  1415. }
  1416. // console.log(typeof(n.state))
  1417. $('<li onclick="turnTo(this)">' +
  1418. '<a href="javaScript:;" data-index="' + n.state + '">' +
  1419. '<div>' + sts + '<span class="pull-right text-muted small">' + n.con + '条</span>' +
  1420. '</div>' +
  1421. '</a>' +
  1422. '</li>').appendTo(".rightDown_list");
  1423. tota = tota + parseInt(n.con);
  1424. })
  1425. $('.messageTotal').html(tota);
  1426. }
  1427. });
  1428. }
  1429. function turnTo(a) {
  1430. var state = $(a).children("a").attr("data-index");
  1431. switch (state) {
  1432. case "0": $("iframe:visible")[0].src = "Business/ZXDCL.html"; break;
  1433. case "1": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//代交办
  1434. case "2": $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state; break;//待查收
  1435. case "3": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//退回审核中
  1436. case "4": $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state; break;//办理中(主办)
  1437. case "5": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//延时审核中
  1438. case "6": $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state; break;
  1439. case "7": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//已回访
  1440. case "8": $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state; break;//重办中
  1441. case "10": $("iframe:visible")[0].src = "Business/WorkDCCO.html?states=" + state; break;//办理中协办
  1442. default: sts = "其他"; break;
  1443. }
  1444. }
  1445. ///拖拽效果
  1446. //拖动事件
  1447. var box = document.getElementById("box");
  1448. //鼠标按下的函数
  1449. box.onmousedown = function (ev) {
  1450. var oEvent = ev || event;
  1451. //求出鼠标和box的位置差值
  1452. var x = oEvent.clientX - box.offsetLeft;
  1453. var y = oEvent.clientY - box.offsetTop;
  1454. console.log(x);
  1455. //鼠标移动的函数
  1456. //把事件加在document上,解决因为鼠标移动太快时,
  1457. //鼠标超过box后就没有了拖拽的效果的问题
  1458. document.onmousemove = function (ev) {
  1459. var oEvent = ev || event;
  1460. //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
  1461. var l = oEvent.clientX - x;
  1462. var t = oEvent.clientY - y;
  1463. if (l < 0) {
  1464. l = 0;
  1465. } else if (l > document.documentElement.clientWidth - box.offsetWidth) {
  1466. l = document.documentElement.clientWidth - box.offsetWidth;
  1467. }
  1468. if (t < 0) {
  1469. t = 0;
  1470. } else if (t > document.documentElement.clientHeight - box.offsetHeight) {
  1471. t = document.documentElement.clientHeight - box.offsetHeight;
  1472. }
  1473. box.style.left = l + "px";
  1474. box.style.top = t + "px";
  1475. }
  1476. //鼠标抬起的函数
  1477. document.onmouseup = function () {
  1478. document.onmousemove = null;
  1479. document.onmouseup = null;
  1480. }
  1481. //火狐浏览器在拖拽空div时会出现bug
  1482. //return false阻止默认事件,解决火狐的bug
  1483. // return false;
  1484. }
  1485. function messages(type) {
  1486. if (!type) {
  1487. type = $('.right-tab li.active').index();
  1488. }
  1489. var html = $('#tab-' + (type + 1)).find('.chat_box');
  1490. html.html('');
  1491. helper.init.isload = 0;
  1492. $.ajax({
  1493. type: "get",
  1494. url: huayi.config.callcenter_url + "Index/GetChatLists",
  1495. async: true,
  1496. dataType: 'json',
  1497. data: {
  1498. token: $.cookie("token"),
  1499. isread: type,
  1500. top: 50,
  1501. fromid: 0
  1502. },
  1503. success: function (data) {
  1504. helper.init.isload = 1;
  1505. $('#tab-1').find('.message_count').html(data.total);
  1506. if (type == 0) {
  1507. if (data.total == 0) {
  1508. $('.readed').hide();
  1509. } else {
  1510. $('.readed').show();
  1511. }
  1512. $('.close_chat').show();
  1513. }
  1514. $(data.rows).each(function (i, n) {
  1515. var str = '';
  1516. str = '<div class="sidebar-message">' +
  1517. '<a href="#">' +
  1518. '<div class="pull-left text-center">' +
  1519. '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
  1520. '<div class="m-t-xs">' + n.F_UserName + '</div>' +
  1521. '</div>' +
  1522. '<div class="media-body">' +
  1523. '<div class="chat_content">' + GetCont(n.Content) + '</div>' +
  1524. '<small class="text-muted">' + n.CreateDate + '</small>' +
  1525. '<span class="reply" data-FromUserId="' + n.FromUserId + '" data-ToUserId="' + n.ToUserId + '" data-roleId="' + n.F_RoleId + '" onclick="resply(this)">回复</span>'
  1526. if (n.IsRead != 1) {
  1527. str += '<span class="reply close_chat" data-index="' + n.Id + '" onclick="closed(this)">关闭</span>'
  1528. }
  1529. '</div>' +
  1530. '</a>' +
  1531. '</div>'
  1532. html.append(str);
  1533. })
  1534. }
  1535. });
  1536. }
  1537. function closed(a) {
  1538. var id = $(a).attr('data-index');
  1539. $.ajax({
  1540. type: "post",
  1541. url: huayi.config.callcenter_url + "Index/CloseChat",
  1542. async: true,
  1543. dataType: 'json',
  1544. data: {
  1545. token: $.cookie("token"),
  1546. id: id
  1547. },
  1548. success: function (data) {
  1549. if (data.total > 0) {
  1550. messages()
  1551. } else {
  1552. layer.msg("关闭消息失败!");
  1553. }
  1554. }
  1555. });
  1556. }
  1557. function resply(a) {
  1558. var userId = $(a).attr('data-FromUserId')
  1559. var toId = $(a).attr('data-ToUserId')
  1560. var roleId = $(a).attr('data-roleId')
  1561. layer.open({
  1562. type: 2,
  1563. content: "replyChat.html?userId=" + userId + "&roleId=" + roleId + "&toId=" + toId, //iframe的url,no代表不显示滚动条
  1564. title: '回复消息',
  1565. area: ['50%', '60%'], //宽高
  1566. });
  1567. }