大屏展示增加坐席话务量接口

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/InfoController.cs

@@ -1524,7 +1524,7 @@ namespace CallCenterApi.Interface.Controllers
                 where += $" and datediff(day,TimeStart,'{start.Value.ToString("yyyy-MM-dd")}')<=0 and datediff(day,TimeStart,'{end.Value.ToString("yyyy-MM-dd")}')>=0 ";
             }
 
-            string sql = "select hor,type,COUNT(1) con from (select datepart(hh, TimeStart) hor, type, agentid, count(1) con  "
+            string sql = "select hor,type,Sum(t.con) con from (select datepart(hh, TimeStart) hor, type, agentid, count(1) con  "
                 + " from rep_agentState_Detail   where " + where
                 + "  group by datepart(hh, TimeStart), type, agentid ) t group by hor, type";
             DataTable dt = DbHelperSQL.Query(sql).Tables[0];
@@ -1579,6 +1579,58 @@ namespace CallCenterApi.Interface.Controllers
             return Success("加载成功", obj);
         }
 
+        /// <summary>
+        /// 坐席话务量
+        /// </summary>
+        /// <param name="date"></param>
+        /// <returns></returns>
+        public ActionResult GetAgentTelCount(DateTime? date)
+        {
+            string where = " ";
+            if (date == null)
+            {
+                date = DateTime.Now;
+            }
+            string strdate = date.Value.ToString("yyyy-MM-dd");
+            where += " and datediff(day,BeginTime,'" + strdate + "')=0";
+            DataTable dtTel = DbHelperSQL.Query(" select * from T_Call_CallRecords where 1=1 " + where).Tables[0];
+
+            string sql = "SELECT F_UserCode,F_UserName,F_WorkNumber,F_UserId FROM T_Sys_UserAccount where f_seatFlag=1 and F_DeleteFlag=0";
+            DataTable dtUser = DbHelperSQL.Query(sql).Tables[0];
+
+            string[] users = new string[dtUser.Rows.Count];//坐席工号/姓名
+            int[] incount = new int[dtUser.Rows.Count];//呼入量
+            int[] inconnectcount = new int[dtUser.Rows.Count];//呼入接通量
+            int[] outcount = new int[dtUser.Rows.Count];//呼出量
+            int[] outconnectcount = new int[dtUser.Rows.Count];//呼出接通量
+
+            for (int i = 0; i < dtUser.Rows.Count; i++)
+            {
+                //坐席
+                users[i] = "(" + dtUser.Rows[i]["F_UserCode"].ToString() + ")" + dtUser.Rows[i]["F_UserName"].ToString();
+                //呼入量
+                var inlist = dtTel.Select(" CallType=0 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "' ");
+                incount[i] = inlist.Count();
+                //呼入接通量
+                var inconnectlist = dtTel.Select(" CallType=0 and CallState=1 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "' ");
+                inconnectcount[i] = inconnectlist.Count();
+                //呼出量
+                var outlist = dtTel.Select(" CallType=1 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "' ");
+                outcount[i] = outlist.Count();
+                //呼出接通量
+                var outconnectlist = dtTel.Select(" CallType=1 and CallState=1 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "' ");
+                outconnectcount[i] = outconnectlist.Count();
+            }
+            var obj = new
+            {
+                users,
+                incount,
+                inconnectcount,
+                outcount,
+                outconnectcount
+            };
+            return Success("获取坐席话务量", obj);
+        }
         #endregion
 
         #region 中心大数据