新野县12345_前端

WorkDCCO.html 25KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>协办待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width{
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .Cleans{
  181. display: inline-block;
  182. width: 20px;
  183. position: absolute;
  184. right: 21px;
  185. top: 5px;
  186. display: none;
  187. }
  188. </style>
  189. </head>
  190. <body class="gray-bg">
  191. <div class="daoHang clearfix">
  192. <div class="dhLeft">
  193. <sapn>
  194. <i class="syIcon"></i>位置:
  195. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  196. <a href="javaScript:;">业务监督</a>&gt;
  197. <a class="nowPosition">协办待处理工单</a>
  198. </sapn>
  199. </div>
  200. <div class="dhRight">
  201. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  202. </div>
  203. </div>
  204. <div class="wrapper wrapper-content">
  205. <div style="padding: 10px;" class="tj_content clearFix">
  206. <div style="padding: 10px;" class="tj_content clearFix">
  207. <div>
  208. <span>【搜索信息】</span>
  209. <div class="box_content">
  210. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  211. <tr>
  212. <th>诉求标题:</th>
  213. <td>
  214. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  215. </td>
  216. <th>工单号:</th>
  217. <td>
  218. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  219. </td>
  220. <th>时间:</th>
  221. <td colspan="3">
  222. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  223. </td>
  224. </tr>
  225. <tr>
  226. <th>工单来源:</th>
  227. <td>
  228. <div class="inpBox" style="width: 152px;height: 32px;">
  229. <input type="text" class="inps3" style="width: 150px;" placeholder="请选择工单来源" />
  230. <i class="Cleans3 fa fa-close"></i>
  231. <i class="xl3 xl_one"></i>
  232. <div class="addTree xlAdd3">
  233. <ul id="addTreeDemo3" class="ztree">
  234. </ul>
  235. </div>
  236. </div>
  237. <!--<select class="select_" id="source">
  238. </select>-->
  239. </td>
  240. <th>主题词:</th>
  241. <td>
  242. <div class="inpBox" style="width: 152px;height: 32px;">
  243. <input type="text" class="inps4" style="width: 150px;" placeholder="请选择主题词" />
  244. <i class="Cleans4 fa fa-close"></i>
  245. <i class="xl4 xl_one"></i>
  246. <div class="addTree xlAdd4">
  247. <ul id="addTreeDemo4" class="ztree">
  248. </ul>
  249. </div>
  250. </div>
  251. <!--<select id="keyid" name="" class="select"></select>-->
  252. </td>
  253. <th>坐席:</th>
  254. <td>
  255. <select id="ZX" name="" class="select"></select>
  256. </td>
  257. </tr>
  258. <tr>
  259. <th>投诉电话:</th>
  260. <td>
  261. <input type="text" id="tel" class="Min-width" />
  262. </td>
  263. <th>投诉人:</th>
  264. <td>
  265. <input type="text" id="name" class="Min-width"/>
  266. </td>
  267. <th>类型:</th>
  268. <td>
  269. <div class="inpBox" style="width: 152px;height: 32px;">
  270. <input type="text" class="inps2" style="width: 150px;" placeholder="请选择类型" />
  271. <i class="Cleans2 fa fa-close"></i>
  272. <i class="xl2 xl_one"></i>
  273. <div class="addTree xlAdd2">
  274. <ul id="addTreeDemo2" class="ztree">
  275. </ul>
  276. </div>
  277. </div>
  278. <!--<select class="select_" id="type">
  279. </select>-->
  280. </td>
  281. <th></th>
  282. <td style="text-align: center;">
  283. <botton class="btns Seach">搜索</botton>
  284. <!--<botton class="btns ">导出</botton></td>-->
  285. </tr>
  286. </table>
  287. </div>
  288. </div>
  289. <div>
  290. <div style="width: 100%;padding: 10px;">
  291. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  292. <thead>
  293. <tr>
  294. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  295. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  296. <th data-field="DeptName" data-align="center">主办单位</th>
  297. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  298. <th data-field="ComplainedUnit" data-align="center">被投诉单位</th>
  299. <th data-field="UserName" data-align="center">受理人</th>
  300. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  301. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  302. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  303. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  304. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  305. </tr>
  306. </thead>
  307. <tbody class="list"></tbody>
  308. </table>
  309. </div>
  310. </div>
  311. </div>
  312. </div>
  313. <!--下载框-->
  314. <div class="t-shade lyxz">
  315. <div class="shade_k">
  316. <div class="shade_title">
  317. <span>录音播放与下载<srong class="cknum"></srong></span>
  318. <span class="setwin gbly"><a>x</a></span>
  319. </div>
  320. <div class="shade_content">
  321. <div class="Ly_box audiojs">
  322. </div>
  323. </div>
  324. </div>
  325. </div>
  326. <input type="hidden" id="PID" />
  327. <input type="hidden" id="Dpment" />
  328. <input type="hidden" id="type_id" />
  329. <input type="hidden" id="source_id" />
  330. <input type="hidden" id="theme_word_id" />
  331. </div>
  332. <script src="../css/laydate/laydate.js"></script>
  333. <script src="../My97DatePicker/WdatePicker.js"></script>
  334. <script src="../js/zTree/jquery.ztree.core.js"></script>
  335. <script src="../js/pull_down.js"></script>
  336. <script>
  337. $(document).ready(function() {
  338. load();
  339. LY($("#source"));
  340. LB($("#type"));
  341. ZT($("#keyid"));
  342. ZX($("#ZX"));
  343. laydate.skin('blue');
  344. laydate({
  345. elem: '#starttime',
  346. event: 'focus'
  347. });
  348. laydate({
  349. elem: '#endtime',
  350. event: 'focus'
  351. });
  352. ///搜素
  353. $(".Seach").click(function() {
  354. load();
  355. });
  356. $('.inps').focus(function() {
  357. $('.xlAdd').css('display', 'block')
  358. })
  359. $('.xl').click(function() {
  360. if($('.xlAdd').css('display') == 'block') {
  361. $('.xlAdd').css('display', 'none')
  362. } else {
  363. $('.xlAdd').css('display', 'block')
  364. }
  365. })
  366. $('.addTree').mouseleave(function() {
  367. $(this).css('display', 'none')
  368. })
  369. $(".Cleans ").click(function(){
  370. $('.inps').val("");
  371. $("#PID").val("");
  372. $("#Dpment").val("");
  373. })
  374. });
  375. //关闭录音弹出
  376. $(".gbly").click(function() {
  377. $(".lyxz").removeClass("cx");
  378. $('audio')[0].pause();
  379. });
  380. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  381. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  382. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  383. });
  384. //获取查询信息
  385. function load() {
  386. //先销毁表格
  387. $('#orderlist').bootstrapTable('destroy');
  388. //初始化表格,动态从服务器加载数据
  389. $("#orderlist").bootstrapTable({
  390. method: "get", //使用get请求到服务器获取数据
  391. url: huayi.config.callcenter_url + "WorkOrder/GetXBDWDealList", //获取数据的Servlet地址
  392. contentType: "application/x-www-form-urlencoded",
  393. striped: true, //表格显示条纹
  394. pagination: true, //启动分页
  395. pageSize: 10, //每页显示的记录数
  396. pageNumber: 1, //当前第几页
  397. pageList: [10, 20, 50, 100], //记录数可选列表
  398. search: false, //是否启用查询
  399. showColumns: false, //显示下拉框勾选要显示的列
  400. showRefresh: false, //显示刷新按钮
  401. sidePagination: "server", //表示服务端请求
  402. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  403. //设置为limit可以获取limit, offset, search, sort, order
  404. queryParamsType: "undefined",
  405. queryParams: function queryParams(params) { //设置查询参数
  406. var param = {
  407. page: params.pageNumber,
  408. pagesize: params.pageSize,
  409. workid: $("#wids").val(),
  410. state: $("#state").val(), //=工单状态
  411. type: $("#type_id").val(), //=工单类型
  412. bigtype: $("#bigtype").val(), //=大类别
  413. smalltype: $("#smalltype").val(), //=小类别
  414. key: $("#key").val(), //=关键字
  415. tel: $("#tel").val(), //=客户电话
  416. name: $("#name").val(), //=客户名称
  417. usercode: $("#ZX").val(), //=坐席工号
  418. keyid: $("#theme_word_id").val(), //=关键词id
  419. source: $("#source_id").val(), //=来源&
  420. starttime: $("#starttime").val(), //=开始时间
  421. endtime: $("#endtime").val(), //=结束时间
  422. deptid:$("#PID").val(),
  423. // type:$("#type").val(),
  424. tab: 0,//待处理
  425. token: $.cookie("token")
  426. };
  427. return param;
  428. },
  429. onLoadSuccess: function(data) { //加载成功时执行
  430. // layer.msg("加载成功");
  431. //console.log(data);
  432. },
  433. onLoadError: function() { //加载失败时执行
  434. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  435. }
  436. });
  437. }
  438. //状态
  439. function States(val,row) {
  440. var html = '';
  441. switch(val + '') {
  442. case '0':
  443. html = '新工单';
  444. if(row.F_IsReturn==1){
  445. html = '新工单(回退)';
  446. }
  447. break;
  448. case '1':
  449. html = '待交办';
  450. break;
  451. case '2':
  452. html = '待查收';
  453. break;
  454. case '3':
  455. html = '退回审核中';
  456. break;
  457. case '4':
  458. html = '办理中';
  459. break;
  460. case '5':
  461. html = '延时审核';
  462. break;
  463. case '6':
  464. html = '已办理';
  465. break;
  466. case '7':
  467. html = '已回访';
  468. break;
  469. case '8':
  470. html = '重办中';
  471. break;
  472. case '9':
  473. html = '已结案';
  474. break;
  475. }
  476. return html;
  477. }
  478. //时限
  479. function OverTime(val,row){
  480. if(val==1){
  481. return '<div class="" style="cursor: pointer;">' +
  482. '<span class="Greens">'+row.GapTime+'</span>'+
  483. '</div>';
  484. }else if(val==2){
  485. return '<div class="" style="cursor: pointer;">' +
  486. '<span class="Yellows">'+row.GapTime+'</span>'+
  487. '</div>';
  488. }else if(val==3){
  489. return '<div class="" style="cursor: pointer;">' +
  490. '<span class="Reds">'+row.GapTime+'</span>'+
  491. '</div>';
  492. }
  493. }
  494. //办理时限
  495. function BanTime(val){
  496. if(val){
  497. var time=val.substring(0,val.indexOf(' '));
  498. return '<div class="" style="cursor: pointer;">' +
  499. '<span>'+time+'</span>'+
  500. '</div>';
  501. }
  502. }
  503. //音频
  504. function setCode(val) {
  505. if(val) {
  506. return '<div class="imgs" style="cursor: pointer;">' +
  507. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  508. '</div>';
  509. } else {
  510. return '';
  511. }
  512. }
  513. //录音
  514. function ck(val) {
  515. var path = $(val).attr("item");
  516. $(".lyxz").addClass("cx");
  517. $(".Ly_box").empty();
  518. $(".down").attr("href", path);
  519. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  520. $('.shade_k').css({
  521. 'top' : $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289)/2,
  522. 'left' : ($(window).width()-$('.shade_k').width())/2,
  523. 'position' : 'absolute'
  524. });
  525. }
  526. function GetCont(val) {
  527. if(val) {
  528. var str = '<div '
  529. if(val.length > 10) {
  530. str = str + ' title="' + val + '" ';
  531. val = val.substr(0, 10) + "...";
  532. }
  533. return str + '>' + val + '</div>';
  534. } else {
  535. return '';
  536. }
  537. }
  538. //操作
  539. function Dispose(val, row) {
  540. var Rows = row.Buttons;
  541. var html = '';
  542. for(var i = 0; i < Rows.length; i++) {
  543. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  544. if(html1) {
  545. html1 = html1.replace("data", val);
  546. }
  547. html += html1;
  548. }
  549. return html;
  550. }
  551. //查看详情
  552. function ckxq(str) {
  553. layer.open({
  554. type: 2,
  555. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  556. title: '工单详情',
  557. area: ['85%', '80%'], //宽高
  558. });
  559. }
  560. //编辑
  561. function bj(str) {
  562. layer.open({
  563. type: 2,
  564. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  565. title: '编辑工单',
  566. area: ['96%', '80%'], //宽高
  567. });
  568. }
  569. //删除
  570. function move(str) {
  571. layer.confirm('确定删除工单?', {
  572. btn: ['是', '否'] //按钮
  573. }, function() {
  574. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  575. ids: str,
  576. token: $.cookie("token")
  577. }, function(result) {
  578. result = JSON.parse(result);
  579. if(result.state.toLowerCase() == "success") {
  580. layer.msg("删除成功");
  581. load();
  582. }
  583. })
  584. });
  585. }
  586. //提交
  587. function tj(str) {
  588. layer.confirm('确定要提交工单么?', {
  589. btn: ['确定', '取消'] //按钮
  590. }, function() {
  591. //请求后台数据
  592. /*发送请求*/
  593. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  594. ids: str,
  595. token: $.cookie("token")
  596. }, function(result) {
  597. result = JSON.parse(result);
  598. if(result.state.toLowerCase() == "success") {
  599. layer.msg("提交成功");
  600. load();
  601. }
  602. })
  603. });
  604. }
  605. //交办
  606. function jb(str) {
  607. layer.open({
  608. type: 2,
  609. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  610. title: '工单交办',
  611. area: ['87%', '80%'], //宽高
  612. });
  613. }
  614. //领导批示
  615. function lader(str) {
  616. layer.open({
  617. type: 2,
  618. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  619. title: '领导批示',
  620. area: ['60%', '80%'], //宽高
  621. });
  622. }
  623. //市长批示
  624. function city(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  628. title: '领导批示',
  629. area: ['60%', '80%'], //宽高
  630. });
  631. }
  632. //办理
  633. function bl(str) {
  634. layer.open({
  635. type: 2,
  636. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  637. title: '办理工单',
  638. area: ['60%', '80%'], //宽高
  639. });
  640. }
  641. //督办
  642. function Supervision(str) {
  643. layer.open({
  644. type: 2,
  645. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  646. title: '督办',
  647. area: ['60%', '80%'], //宽高
  648. });
  649. }
  650. //督查
  651. function Supervision_(str) {
  652. layer.open({
  653. type: 2,
  654. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  655. title: '监察',
  656. area: ['60%', '80%'], //宽高
  657. });
  658. }
  659. //强制结案
  660. function StrongLawsuit(str) {
  661. layer.open({
  662. type: 2,
  663. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  664. title: '强制结案',
  665. area: ['60%', '80%'], //宽高
  666. });
  667. }
  668. //回退BackDtail
  669. function BackDtail(str) {
  670. layer.open({
  671. type: 2,
  672. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  673. title: '工单回退',
  674. area: ['60%', '80%'], //宽高
  675. });
  676. }
  677. //查收
  678. function cs(str) {
  679. layer.confirm('确定要查收?', {
  680. btn: ['是', '否'] //按钮
  681. }, function() {
  682. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  683. workorderid: str,
  684. token: $.cookie("token")
  685. }, function(result) {
  686. result = JSON.parse(result);
  687. if(result.state.toLowerCase() == "success") {
  688. layer.msg("查收成功");
  689. load();
  690. }
  691. })
  692. });
  693. }
  694. //收回
  695. function sh(str) {
  696. layer.confirm('确定要回收?', {
  697. btn: ['是', '否'] //按钮
  698. }, function() {
  699. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  700. workorderid: str,
  701. token: $.cookie("token")
  702. }, function(result) {
  703. result = JSON.parse(result);
  704. if(result.state.toLowerCase() == "success") {
  705. layer.msg("回收");
  706. load();
  707. }
  708. })
  709. });
  710. }
  711. //强制回收
  712. function recycles() {
  713. layer.confirm('确定要强制退回吗?', {
  714. btn: ['是', '否'] //按钮
  715. });
  716. }
  717. //退回申请
  718. function th(str) {
  719. layer.open({
  720. type: 2,
  721. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  722. title: '申请退回工单',
  723. area: ['60%', '80%'], //宽高
  724. });
  725. }
  726. //审核退回申请
  727. function shth(str) {
  728. layer.open({
  729. type: 2,
  730. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  731. title: '审核退回申请',
  732. area: ['60%', '80%'], //宽高
  733. });
  734. }
  735. //办理
  736. // function th(str) {
  737. // layer.open({
  738. // type: 2,
  739. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  740. // title: '办理工单',
  741. // area: ['35%', '30%'], //宽高
  742. // });
  743. // }
  744. //申请延时
  745. function ys(str) {
  746. layer.open({
  747. type: 2,
  748. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  749. title: '申请延时',
  750. area: ['60%', '80%'], //宽高
  751. });
  752. }
  753. //审核申请延时
  754. function shys(str) {
  755. layer.open({
  756. type: 2,
  757. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  758. title: '审核延时申请',
  759. area: ['60%', '80%'], //宽高
  760. });
  761. }
  762. //诉求回访
  763. function hf(str) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  767. title: '工单回访',
  768. area: ['60%', '80%'], //宽高
  769. });
  770. }
  771. //重办工单
  772. function cb(str) {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  776. title: '重办工单',
  777. area: ['60%', '80%'], //宽高
  778. });
  779. }
  780. //结案
  781. function Lawsuit(str) {
  782. layer.open({
  783. type: 2,
  784. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  785. title: '诉求单结案',
  786. area: ['60%', '80%'], //宽高
  787. });
  788. }
  789. $('.Appeal').click(function() {
  790. layer.open({
  791. type: 2,
  792. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  793. title: '新增诉求',
  794. area: ['85%', '80%'], //宽高
  795. });
  796. })
  797. //上传文件
  798. function upload() {
  799. if(document.getElementById("upFile").files.length > 0) {
  800. var formData = new FormData();
  801. formData.append("upFile", document.getElementById("upFile").files[0]);
  802. formData.append("token", $.cookie("token"));
  803. $.ajax({
  804. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  805. type: "POST",
  806. data: formData,
  807. /**
  808. *必须false才会自动加上正确的Content-Type
  809. */
  810. contentType: false,
  811. /**
  812. * 必须false才会避开jQuery对 formdata 的默认处理
  813. * XMLHttpRequest会对 formdata 进行正确的处理
  814. */
  815. processData: false,
  816. success: function(result) {
  817. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  818. $("#upFile").change(function() {
  819. upload();
  820. });
  821. var r = $.parseJSON(result);
  822. if(r.state.toLowerCase() == "success") {
  823. $(".fjnr").text(r.data);
  824. $("#scfj").show();
  825. }
  826. }
  827. });
  828. } else {
  829. layer.confirm('请上传文件!', {
  830. btn: ['确定']
  831. });
  832. }
  833. }
  834. //来源
  835. function LY(obj) {
  836. obj.empty();
  837. obj.append('<option selected="selected" value="">请选择</option>');
  838. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  839. "token": $.cookie("token"),
  840. id: 1
  841. }, function(data) {
  842. if(data.state.toLowerCase() == "success") {
  843. var content = data.data;
  844. $(content).each(function(i, n) {
  845. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  846. })
  847. }
  848. })
  849. }
  850. //类别
  851. function LB(obj) {
  852. obj.empty();
  853. obj.append('<option selected="selected" value="">请选择</option>');
  854. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  855. "token": $.cookie("token"),
  856. id: 2
  857. }, function(data) {
  858. if(data.state.toLowerCase() == "success") {
  859. var content = data.data;
  860. $(content).each(function(i, n) {
  861. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  862. })
  863. }
  864. })
  865. }
  866. // 主题
  867. function ZT(obj) {
  868. obj.empty();
  869. obj.append('<option selected="selected" value="">请选择</option>');
  870. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  871. "token": $.cookie("token"),
  872. id: 3
  873. }, function(data) {
  874. if(data.state.toLowerCase() == "success") {
  875. var content = data.data;
  876. $(content).each(function(i, n) {
  877. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  878. })
  879. }
  880. })
  881. }
  882. ///坐席
  883. function ZX(obj) {
  884. obj.empty();
  885. obj.append('<option selected="selected" value="">请选择</option>');
  886. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  887. "token": $.cookie("token"),
  888. }, function(data) {
  889. if(data.state.toLowerCase() == "success") {
  890. var content = data.data;
  891. $(content).each(function(i, n) {
  892. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  893. })
  894. }
  895. })
  896. }
  897. </script>
  898. </body>
  899. </html>