新野县12345_前端

ZXDCL.html 28KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width{
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans{
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. </style>
  201. </head>
  202. <body class="gray-bg">
  203. <div class="daoHang clearfix">
  204. <div class="dhLeft">
  205. <sapn>
  206. <i class="syIcon"></i>位置:
  207. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  208. <a href="javaScript:;">业务监督</a>&gt;
  209. <a class="nowPosition">坐席待处理</a>
  210. </sapn>
  211. </div>
  212. <div class="dhRight">
  213. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  214. </div>
  215. </div>
  216. <div class="wrapper wrapper-content">
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div>
  220. <span>【搜索信息】</span>
  221. <div class="box_content">
  222. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  223. <tr>
  224. <th>诉求标题:</th>
  225. <td>
  226. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  227. </td>
  228. <th>工单号:</th>
  229. <td>
  230. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  231. </td>
  232. <th>时间:</th>
  233. <td colspan="3">
  234. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  235. </td>
  236. </tr>
  237. <tr>
  238. <th>工单状态:</th>
  239. <td>
  240. <select name="" id="state" class="select">
  241. <option value=>请选择</option>
  242. <option value="0"selected="selected">新工单</option>
  243. <option value="6">已办理</option>
  244. </select>
  245. </td>
  246. <th>工单来源:</th>
  247. <td>
  248. <div class="inpBox" style="width: 152px;height: 32px;">
  249. <input type="text" class="inps3" style="width: 150px;" placeholder="请选择工单来源" />
  250. <i class="Cleans3 fa fa-close"></i>
  251. <i class="xl3 xl_one"></i>
  252. <div class="addTree xlAdd3">
  253. <ul id="addTreeDemo3" class="ztree">
  254. </ul>
  255. </div>
  256. <!--<select class="select_" id="source">
  257. </select>-->
  258. </td>
  259. <th>主题词:</th>
  260. <td>
  261. <div class="inpBox" style="width: 152px;height: 32px;">
  262. <input type="text" class="inps4" style="width: 150px;" placeholder="请选择主题词" />
  263. <i class="Cleans4 fa fa-close"></i>
  264. <i class="xl4 xl_one"></i>
  265. <div class="addTree xlAdd4">
  266. <ul id="addTreeDemo4" class="ztree">
  267. </ul>
  268. </div>
  269. </div>
  270. <!--<select id="keyid" name="" class="select"></select>-->
  271. </td>
  272. <th>坐席:</th>
  273. <td>
  274. <select id="ZX" name="" class="select"></select>
  275. </td>
  276. </tr>
  277. <tr>
  278. <th>投诉电话:</th>
  279. <td>
  280. <input type="text" id="tel" class="Min-width" />
  281. </td>
  282. <th>投诉人:</th>
  283. <td>
  284. <input type="text" id="name" class="Min-width"/>
  285. </td>
  286. <th>主办单位:</th>
  287. <td>
  288. <div class="inpBox">
  289. <input type="text" class="inps" />
  290. <i class="Cleans fa fa-close"></i>
  291. <i class="xl xl_one"></i>
  292. <div class="addTree xlAdd">
  293. <ul id="addTreeDemo" class="ztree">
  294. </ul>
  295. </div>
  296. </div>
  297. </td>
  298. <th>类型:</th>
  299. <td>
  300. <div class="inpBox" style="width: 152px;height: 32px;">
  301. <input type="text" class="inps2" style="width: 150px;" placeholder="请选择类型" />
  302. <i class="Cleans2 fa fa-close"></i>
  303. <i class="xl2 xl_one"></i>
  304. <div class="addTree xlAdd2">
  305. <ul id="addTreeDemo2" class="ztree">
  306. </ul>
  307. </div>
  308. </div>
  309. <!--<select class="select_" id="type">
  310. </select>-->
  311. </td>
  312. <th></th>
  313. <td style="text-align: center;">
  314. <botton class="btns Seach">搜索</botton>
  315. <!--<botton class="btns ">导出</botton></td>-->
  316. </tr>
  317. </table>
  318. </div>
  319. </div>
  320. <div>
  321. <div style="width: 100%;padding: 10px;">
  322. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  323. <thead>
  324. <tr>
  325. <th data-checkbox="true"></th>
  326. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  327. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  328. <th data-field="DeptName" data-align="center">主办单位</th>
  329. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  330. <th data-field="ComplainedUnit" data-align="center">被投诉单位</th>
  331. <th data-field="UserName" data-align="center">受理人</th>
  332. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  333. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  334. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  335. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  336. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  337. </tr>
  338. </thead>
  339. <tbody class="list"></tbody>
  340. </table>
  341. </div>
  342. </div>
  343. </div>
  344. </div>
  345. <!--下载框-->
  346. <div class="t-shade lyxz">
  347. <div class="shade_k">
  348. <div class="shade_title">
  349. <span>录音播放与下载<srong class="cknum"></srong></span>
  350. <span class="setwin gbly"><a>x</a></span>
  351. </div>
  352. <div class="shade_content">
  353. <div class="Ly_box audiojs">
  354. </div>
  355. </div>
  356. </div>
  357. </div>
  358. <input type="hidden" id="PID" />
  359. <input type="hidden" id="Dpment" />
  360. <input type="hidden" id="type_id" />
  361. <input type="hidden" id="source_id" />
  362. <input type="hidden" id="theme_word_id" />
  363. </div>
  364. <script src="../css/laydate/laydate.js"></script>
  365. <script src="../My97DatePicker/WdatePicker.js"></script>
  366. <script src="../js/zTree/jquery.ztree.core.js"></script>
  367. <script src="../js/pull_down.js"></script>
  368. <script>
  369. // return '<div class="imgs" >' +
  370. // '<a class="xg" title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
  371. // '<a class="xg" title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
  372. // '<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
  373. // '<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
  374. // '<a class="xg" title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
  375. // '<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
  376. // '<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
  377. // '<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
  378. // '<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
  379. // '<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
  380. // '</div>';
  381. var wid = helper.request.queryString("states");
  382. if(wid){
  383. $("#state").val(wid);
  384. }
  385. $(document).ready(function() {
  386. load();
  387. LY($("#source"));
  388. LB($("#type"));
  389. ZT($("#keyid"));
  390. ZX($("#ZX"));
  391. tree();
  392. laydate.skin('blue');
  393. laydate({
  394. elem: '#starttime',
  395. event: 'focus'
  396. });
  397. laydate({
  398. elem: '#endtime',
  399. event: 'focus'
  400. });
  401. ///搜素
  402. $(".Seach").click(function() {
  403. load();
  404. })
  405. $('.inps').focus(function() {
  406. $('.xlAdd').css('display', 'block')
  407. })
  408. $('.xl').click(function() {
  409. if($('.xlAdd').css('display') == 'block') {
  410. $('.xlAdd').css('display', 'none')
  411. } else {
  412. $('.xlAdd').css('display', 'block')
  413. }
  414. })
  415. $('.addTree').mouseleave(function() {
  416. $(this).css('display', 'none')
  417. })
  418. $(".Cleans ").click(function(){
  419. $('.inps').val("");
  420. $("#PID").val("");
  421. $("#Dpment").val("");
  422. })
  423. });
  424. //关闭录音弹出
  425. $(".gbly").click(function() {
  426. $(".lyxz").removeClass("cx");
  427. $('audio')[0].pause();
  428. });
  429. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  430. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  431. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  432. });
  433. //获取查询信息
  434. function load() {
  435. //先销毁表格
  436. $('#orderlist').bootstrapTable('destroy');
  437. //初始化表格,动态从服务器加载数据
  438. $("#orderlist").bootstrapTable({
  439. method: "get", //使用get请求到服务器获取数据
  440. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  441. contentType: "application/x-www-form-urlencoded",
  442. striped: true, //表格显示条纹
  443. pagination: true, //启动分页
  444. pageSize: 10, //每页显示的记录数
  445. pageNumber: 1, //当前第几页
  446. pageList: [10, 20, 50, 100], //记录数可选列表
  447. search: false, //是否启用查询
  448. showColumns: false, //显示下拉框勾选要显示的列
  449. showRefresh: false, //显示刷新按钮
  450. sidePagination: "server", //表示服务端请求
  451. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  452. //设置为limit可以获取limit, offset, search, sort, order
  453. queryParamsType: "undefined",
  454. queryParams: function queryParams(params) { //设置查询参数
  455. var param = {
  456. page: params.pageNumber,
  457. pagesize: params.pageSize,
  458. workid: $("#wids").val(),
  459. state: $("#state").val(), //=工单状态
  460. type: $("#type_id").val(), //=工单类型
  461. bigtype: $("#bigtype").val(), //=大类别
  462. smalltype: $("#smalltype").val(), //=小类别
  463. key: $("#key").val(), //=关键字
  464. tel: $("#tel").val(), //=客户电话
  465. name: $("#name").val(), //=客户名称
  466. usercode: $("#ZX").val(), //=坐席工号
  467. keyid: $("#theme_word_id").val(), //=关键词id
  468. source: $("#source_id").val(), //=来源&
  469. starttime: $("#starttime").val(), //=开始时间
  470. endtime: $("#endtime").val(), //=结束时间
  471. deptid:$("#PID").val(),
  472. type:$("#type").val(),
  473. tab: 0,//待处理
  474. token: $.cookie("token")
  475. };
  476. return param;
  477. },
  478. onLoadSuccess: function(data) { //加载成功时执行
  479. // layer.msg("加载成功");
  480. //console.log(data);
  481. },
  482. onLoadError: function() { //加载失败时执行
  483. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  484. }
  485. });
  486. }
  487. //状态
  488. //状态
  489. function States(val,row) {
  490. var html = '';
  491. switch(val + '') {
  492. case '0':
  493. html = '新工单';
  494. if(row.F_IsReturn==1){
  495. html = '新工单(回退)';
  496. }
  497. break;
  498. case '1':
  499. html = '待交办';
  500. break;
  501. case '2':
  502. html = '待查收';
  503. break;
  504. case '3':
  505. html = '退回审核中';
  506. break;
  507. case '4':
  508. html = '办理中';
  509. break;
  510. case '5':
  511. html = '延时审核';
  512. break;
  513. case '6':
  514. html = '已办理';
  515. break;
  516. case '7':
  517. html = '已回访';
  518. break;
  519. case '8':
  520. html = '重办中';
  521. break;
  522. case '9':
  523. html = '已结案';
  524. break;
  525. }
  526. return html;
  527. }
  528. //时限
  529. function OverTime(val,row){
  530. if(val==1){
  531. return '<div class="" style="cursor: pointer;">' +
  532. '<span class="Greens">'+row.GapTime+'</span>'+
  533. '</div>';
  534. }else if(val==2){
  535. return '<div class="" style="cursor: pointer;">' +
  536. '<span class="Yellows">'+row.GapTime+'</span>'+
  537. '</div>';
  538. }else if(val==3){
  539. return '<div class="" style="cursor: pointer;">' +
  540. '<span class="Reds">'+row.GapTime+'</span>'+
  541. '</div>';
  542. }
  543. }
  544. //办理时限
  545. function BanTime(val){
  546. if(val){
  547. var time=val.substring(0,val.indexOf(' '));
  548. return '<div class="" style="cursor: pointer;">' +
  549. '<span>'+time+'</span>'+
  550. '</div>';
  551. }
  552. }
  553. //音频
  554. function setCode(val) {
  555. if(val) {
  556. return '<div class="imgs" style="cursor: pointer;">' +
  557. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  558. '</div>';
  559. } else {
  560. return '';
  561. }
  562. }
  563. //录音
  564. function ck(val) {
  565. var path = $(val).attr("item");
  566. $(".lyxz").addClass("cx");
  567. $(".Ly_box").empty();
  568. $(".down").attr("href", path);
  569. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  570. $('.shade_k').css({
  571. 'top' : $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289)/2,
  572. 'left' : ($(window).width()-$('.shade_k').width())/2,
  573. 'position' : 'absolute'
  574. });
  575. }
  576. function GetCont(val) {
  577. if(val) {
  578. var str = '<div '
  579. if(val.length > 10) {
  580. str = str + ' title="' + val + '" ';
  581. val = val.substr(0, 10) + "...";
  582. }
  583. return str + '>' + val + '</div>';
  584. } else {
  585. return '';
  586. }
  587. }
  588. //操作
  589. function Dispose(val, row) {
  590. var Rows = row.Buttons;
  591. var html = '';
  592. for(var i = 0; i < Rows.length; i++) {
  593. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  594. if(html1) {
  595. html1 = html1.replace("data", val);
  596. }
  597. html += html1;
  598. }
  599. return html;
  600. }
  601. //查看详情
  602. function ckxq(str) {
  603. layer.open({
  604. type: 2,
  605. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  606. title: '工单详情',
  607. area: ['85%', '80%'], //宽高
  608. });
  609. }
  610. //编辑
  611. function bj(str) {
  612. layer.open({
  613. type: 2,
  614. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  615. title: '编辑工单',
  616. area: ['96%', '80%'], //宽高
  617. });
  618. }
  619. //删除
  620. function move(str) {
  621. layer.confirm('确定删除工单?', {
  622. btn: ['是', '否'] //按钮
  623. }, function() {
  624. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  625. ids: str,
  626. token: $.cookie("token")
  627. }, function(result) {
  628. result = JSON.parse(result);
  629. if(result.state.toLowerCase() == "success") {
  630. layer.msg("删除成功");
  631. load();
  632. }
  633. })
  634. });
  635. }
  636. //提交
  637. function tj(str) {
  638. layer.confirm('确定要提交工单么?', {
  639. btn: ['确定', '取消'] //按钮
  640. }, function() {
  641. //请求后台数据
  642. /*发送请求*/
  643. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  644. ids: str,
  645. token: $.cookie("token")
  646. }, function(result) {
  647. result = JSON.parse(result);
  648. if(result.state.toLowerCase() == "success") {
  649. layer.msg("提交成功");
  650. load();
  651. }
  652. })
  653. });
  654. }
  655. //交办
  656. function jb(str) {
  657. layer.open({
  658. type: 2,
  659. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  660. title: '工单交办',
  661. area: ['87%', '80%'], //宽高
  662. });
  663. }
  664. //领导批示
  665. function lader(str) {
  666. layer.open({
  667. type: 2,
  668. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  669. title: '领导批示',
  670. area: ['45%', '40%'], //宽高
  671. });
  672. }
  673. //市长批示
  674. function city(str) {
  675. layer.open({
  676. type: 2,
  677. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  678. title: '领导批示',
  679. area: ['45%', '40%'], //宽高
  680. });
  681. }
  682. //办理
  683. function bl(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  687. title: '办理工单',
  688. area: ['45%', '40%'], //宽高
  689. });
  690. }
  691. //督办
  692. function Supervision(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  696. title: '督办',
  697. area: ['35%', '30%'], //宽高
  698. });
  699. }
  700. //督查
  701. function Supervision_(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  705. title: '监察',
  706. area: ['35%', '30%'], //宽高
  707. });
  708. }
  709. //强制结案
  710. function StrongLawsuit(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  714. title: '强制结案',
  715. area: ['45%', '52%'], //宽高
  716. });
  717. }
  718. //回退BackDtail
  719. function BackDtail(str) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  723. title: '工单回退',
  724. area: ['45%', '40%'], //宽高
  725. });
  726. }
  727. //查收
  728. function cs(str) {
  729. layer.confirm('确定要查收?', {
  730. btn: ['是', '否'] //按钮
  731. }, function() {
  732. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  733. workorderid: str,
  734. token: $.cookie("token")
  735. }, function(result) {
  736. result = JSON.parse(result);
  737. if(result.state.toLowerCase() == "success") {
  738. layer.msg("查收成功");
  739. load();
  740. }
  741. })
  742. });
  743. }
  744. //收回
  745. function sh(str) {
  746. layer.confirm('确定要回收?', {
  747. btn: ['是', '否'] //按钮
  748. }, function() {
  749. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  750. workorderid: str,
  751. token: $.cookie("token")
  752. }, function(result) {
  753. result = JSON.parse(result);
  754. if(result.state.toLowerCase() == "success") {
  755. layer.msg("回收");
  756. load();
  757. }
  758. })
  759. });
  760. }
  761. //强制回收
  762. function recycles() {
  763. layer.confirm('确定要强制退回吗?', {
  764. btn: ['是', '否'] //按钮
  765. });
  766. }
  767. //退回申请
  768. function th(str) {
  769. layer.open({
  770. type: 2,
  771. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  772. title: '申请退回工单',
  773. area: ['35%', '30%'], //宽高
  774. });
  775. }
  776. //审核退回申请
  777. function shth(str) {
  778. layer.open({
  779. type: 2,
  780. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  781. title: '审核退回申请',
  782. area: ['35%', '30%'], //宽高
  783. });
  784. }
  785. //办理
  786. // function th(str) {
  787. // layer.open({
  788. // type: 2,
  789. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  790. // title: '办理工单',
  791. // area: ['35%', '30%'], //宽高
  792. // });
  793. // }
  794. //申请延时
  795. function ys(str) {
  796. layer.open({
  797. type: 2,
  798. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  799. title: '申请延时',
  800. area: ['45%', '40%'], //宽高
  801. });
  802. }
  803. //审核申请延时
  804. function shys(str) {
  805. layer.open({
  806. type: 2,
  807. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  808. title: '审核延时申请',
  809. area: ['45%', '40%'], //宽高
  810. });
  811. }
  812. //诉求回访
  813. function hf(str) {
  814. layer.open({
  815. type: 2,
  816. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  817. title: '工单回访',
  818. area: ['45%', '40%'], //宽高
  819. });
  820. }
  821. //重办工单
  822. function cb(str) {
  823. layer.open({
  824. type: 2,
  825. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  826. title: '重办工单',
  827. area: ['45%', '40%'], //宽高
  828. });
  829. }
  830. //结案
  831. function Lawsuit(str) {
  832. layer.open({
  833. type: 2,
  834. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  835. title: '诉求单结案',
  836. area: ['45%', '40%'], //宽高
  837. });
  838. }
  839. $('.Appeal').click(function() {
  840. layer.open({
  841. type: 2,
  842. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  843. title: '新增诉求',
  844. area: ['85%', '80%'], //宽高
  845. });
  846. })
  847. //上传文件
  848. function upload() {
  849. if(document.getElementById("upFile").files.length > 0) {
  850. var formData = new FormData();
  851. formData.append("upFile", document.getElementById("upFile").files[0]);
  852. formData.append("token", $.cookie("token"));
  853. $.ajax({
  854. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  855. type: "POST",
  856. data: formData,
  857. /**
  858. *必须false才会自动加上正确的Content-Type
  859. */
  860. contentType: false,
  861. /**
  862. * 必须false才会避开jQuery对 formdata 的默认处理
  863. * XMLHttpRequest会对 formdata 进行正确的处理
  864. */
  865. processData: false,
  866. success: function(result) {
  867. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  868. $("#upFile").change(function() {
  869. upload();
  870. });
  871. var r = $.parseJSON(result);
  872. if(r.state.toLowerCase() == "success") {
  873. $(".fjnr").text(r.data);
  874. $("#scfj").show();
  875. }
  876. }
  877. });
  878. } else {
  879. layer.confirm('请上传文件!', {
  880. btn: ['确定']
  881. });
  882. }
  883. }
  884. //来源
  885. function LY(obj) {
  886. obj.empty();
  887. obj.append('<option selected="selected" value="">请选择</option>');
  888. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  889. "token": $.cookie("token"),
  890. id: 1
  891. }, function(data) {
  892. if(data.state.toLowerCase() == "success") {
  893. var content = data.data;
  894. $(content).each(function(i, n) {
  895. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  896. })
  897. }
  898. })
  899. }
  900. //类别
  901. function LB(obj) {
  902. obj.empty();
  903. obj.append('<option selected="selected" value="">请选择</option>');
  904. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  905. "token": $.cookie("token"),
  906. id: 2
  907. }, function(data) {
  908. if(data.state.toLowerCase() == "success") {
  909. var content = data.data;
  910. $(content).each(function(i, n) {
  911. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  912. })
  913. }
  914. })
  915. }
  916. // 主题
  917. function ZT(obj) {
  918. obj.empty();
  919. obj.append('<option selected="selected" value="">请选择</option>');
  920. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  921. "token": $.cookie("token"),
  922. id: 3
  923. }, function(data) {
  924. if(data.state.toLowerCase() == "success") {
  925. var content = data.data;
  926. $(content).each(function(i, n) {
  927. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  928. })
  929. }
  930. })
  931. }
  932. ///坐席
  933. function ZX(obj) {
  934. obj.empty();
  935. obj.append('<option selected="selected" value="">请选择</option>');
  936. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  937. "token": $.cookie("token"),
  938. }, function(data) {
  939. if(data.state.toLowerCase() == "success") {
  940. var content = data.data;
  941. $(content).each(function(i, n) {
  942. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  943. })
  944. }
  945. })
  946. }
  947. function tree() {
  948. $.get(huayi.config.callcenter_url + 'Department/GetSecondDeptList', {
  949. "token": $.cookie("token"),
  950. "iscbdw": 1
  951. }, function(result) {
  952. result = $.parseJSON(result);
  953. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  954. });
  955. }
  956. var setting1 = {
  957. data: {
  958. key: {
  959. name: "F_DeptName"
  960. },
  961. simpleData: {
  962. enable: true,
  963. idKey: "F_DeptId",
  964. pIdKey: "F_PartentId",
  965. rootPId: 0
  966. }
  967. },
  968. callback: {
  969. onClick: zTreeOnClick
  970. }
  971. };
  972. function zTreeOnClick(event, treeId, treeNode) {
  973. if(treeNode.level == 2) {
  974. $('.inps').val(treeNode.F_DeptName);
  975. $("#PID").val(treeNode.F_DeptId);
  976. $("#Dpment").val(treeNode.F_DeptName);
  977. $(".Cleans").show();
  978. }
  979. };
  980. </script>
  981. </body>
  982. </html>