新野县12345_前端

ZXDCLs.html 27KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>其他来源待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width{
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans{
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. </style>
  201. </head>
  202. <body class="gray-bg">
  203. <div class="wrapper wrapper-content animated fadeInRight">
  204. <div class="daoHang clearfix">
  205. <div class="dhLeft">
  206. <sapn>
  207. <i class="syIcon"></i>位置:
  208. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  209. <a href="javaScript:;">业务监督</a>&gt;
  210. <a class="nowPosition">其他来源待处理</a>
  211. </sapn>
  212. </div>
  213. <div class="dhRight">
  214. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  215. </div>
  216. </div>
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div>
  220. <span>【搜索信息】</span>
  221. <div class="box_content">
  222. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  223. <tr>
  224. <th>诉求标题:</th>
  225. <td>
  226. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  227. </td>
  228. <th>工单号:</th>
  229. <td>
  230. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  231. </td>
  232. <th>时间:</th>
  233. <td colspan="3">
  234. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  235. </td>
  236. </tr>
  237. <tr>
  238. <th>工单状态:</th>
  239. <td>
  240. <select name="" id="state" class="select">
  241. <option selected="selected" value="">请选择</option>
  242. <option value="0">新工单</option>
  243. <option value="1">待交办</option>
  244. <option value="2">待查收</option>
  245. <option value="3">退回审核中</option>
  246. <option value="4">办理中</option>
  247. <option value="5">延时审核中</option>
  248. <option value="6">已办理</option>
  249. <option value="7">已回访</option>
  250. <option value="8">重办中</option>
  251. <option value="9">已结案</option>
  252. </select>
  253. </td>
  254. <th>工单来源:</th>
  255. <td>
  256. <div class="inpBox" style="width: 152px;">
  257. <input type="text" class="inps3" style="width: 150px;" placeholder="请选择工单来源" />
  258. <i class="Cleans3 fa fa-close"></i>
  259. <i class="xl3 xl_one"></i>
  260. <div class="addTree xlAdd3">
  261. <ul id="addTreeDemo3" class="ztree">
  262. </ul>
  263. </div>
  264. </div>
  265. <!--<select class="select_" id="source">
  266. </select>-->
  267. </td>
  268. <th>主题词:</th>
  269. <td>
  270. <div class="inpBox" style="width: 152px;">
  271. <input type="text" class="inps4" style="width: 150px;" placeholder="请选择主题词" />
  272. <i class="Cleans4 fa fa-close"></i>
  273. <i class="xl4 xl_one"></i>
  274. <div class="addTree xlAdd4">
  275. <ul id="addTreeDemo4" class="ztree">
  276. </ul>
  277. </div>
  278. </div>
  279. <!--<select id="keyid" name="" class="select"></select>-->
  280. </td>
  281. <th>坐席:</th>
  282. <td>
  283. <select id="ZX" name="" class="select"></select>
  284. </td>
  285. </tr>
  286. <tr>
  287. <th>投诉电话:</th>
  288. <td>
  289. <input type="text" id="tel" class="Min-width" />
  290. </td>
  291. <th>投诉人:</th>
  292. <td>
  293. <input type="text" id="name" class="Min-width"/>
  294. </td>
  295. <th>主办单位:</th>
  296. <td>
  297. <div class="inpBox">
  298. <input type="text" class="inps" />
  299. <i class="Cleans fa fa-close"></i>
  300. <i class="xl xl_one"></i>
  301. <div class="addTree xlAdd">
  302. <ul id="addTreeDemo" class="ztree">
  303. </ul>
  304. </div>
  305. </div>
  306. </td>
  307. <th>类型:</th>
  308. <td>
  309. <div class="inpBox" style="width: 152px;">
  310. <input type="text" class="inps2" style="width: 150px;" placeholder="请选择类型" />
  311. <i class="Cleans2 fa fa-close"></i>
  312. <i class="xl2 xl_one"></i>
  313. <div class="addTree xlAdd2">
  314. <ul id="addTreeDemo2" class="ztree">
  315. </ul>
  316. </div>
  317. </div>
  318. <!--<select class="select_" id="type">
  319. </select>-->
  320. </td>
  321. <th></th>
  322. <td style="text-align: center;">
  323. <botton class="btns Seach">搜索</botton>
  324. <!--<botton class="btns ">导出</botton></td>-->
  325. </tr>
  326. </table>
  327. </div>
  328. </div>
  329. <div>
  330. <div style="width: 100%;padding: 10px;">
  331. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  332. <thead>
  333. <tr>
  334. <th data-checkbox="true"></th>
  335. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  336. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  337. <th data-field="DeptName" data-align="center">主办单位</th>
  338. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  339. <th data-field="ComplainedUnit" data-align="center">被投诉单位</th>
  340. <th data-field="UserName" data-align="center">受理人</th>
  341. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  342. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  343. <th data-field="SourceName" data-align="center">来源</th>
  344. <!--<th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  345. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>-->
  346. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  347. </tr>
  348. </thead>
  349. <tbody class="list"></tbody>
  350. </table>
  351. </div>
  352. </div>
  353. </div>
  354. </div>
  355. <!--下载框-->
  356. <div class="t-shade lyxz">
  357. <div class="shade_k">
  358. <div class="shade_title">
  359. <span>录音播放与下载<srong class="cknum"></srong></span>
  360. <span class="setwin gbly"><a>x</a></span>
  361. </div>
  362. <div class="shade_content">
  363. <div class="Ly_box audiojs">
  364. </div>
  365. </div>
  366. </div>
  367. </div>
  368. <input type="hidden" id="PID" />
  369. <input type="hidden" id="Dpment" />
  370. <input type="hidden" id="type_id" />
  371. <input type="hidden" id="source_id" />
  372. <input type="hidden" id="theme_word_id" />
  373. </div>
  374. <script src="../css/laydate/laydate.js"></script>
  375. <script src="../My97DatePicker/WdatePicker.js"></script>
  376. <script src="../js/zTree/jquery.ztree.core.js"></script>
  377. <script src="../js/pull_down.js"></script>
  378. <script>
  379. $(document).ready(function() {
  380. load();
  381. LY($("#source"));
  382. LB($("#type"));
  383. ZT($("#keyid"));
  384. ZX($("#ZX"));
  385. tree();
  386. laydate.skin('blue');
  387. laydate({
  388. elem: '#starttime',
  389. event: 'focus'
  390. });
  391. laydate({
  392. elem: '#endtime',
  393. event: 'focus'
  394. });
  395. ///搜素
  396. $(".Seach").click(function() {
  397. load();
  398. })
  399. $('.inps').focus(function() {
  400. $('.xlAdd').css('display', 'block')
  401. })
  402. $('.xl').click(function() {
  403. if($('.xlAdd').css('display') == 'block') {
  404. $('.xlAdd').css('display', 'none')
  405. } else {
  406. $('.xlAdd').css('display', 'block')
  407. }
  408. })
  409. $('.addTree').mouseleave(function() {
  410. $(this).css('display', 'none')
  411. })
  412. $(".Cleans ").click(function(){
  413. $('.inps').val("");
  414. $("#PID").val("");
  415. $("#Dpment").val("");
  416. })
  417. });
  418. //关闭录音弹出
  419. $(".gbly").click(function() {
  420. $(".lyxz").removeClass("cx");
  421. $('audio')[0].pause();
  422. });
  423. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  424. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  425. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  426. });
  427. //获取查询信息
  428. function load() {
  429. //先销毁表格
  430. $('#orderlist').bootstrapTable('destroy');
  431. //初始化表格,动态从服务器加载数据
  432. $("#orderlist").bootstrapTable({
  433. method: "get", //使用get请求到服务器获取数据
  434. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  435. contentType: "application/x-www-form-urlencoded",
  436. striped: true, //表格显示条纹
  437. pagination: true, //启动分页
  438. pageSize: 10, //每页显示的记录数
  439. pageNumber: 1, //当前第几页
  440. pageList: [10, 20, 50, 100], //记录数可选列表
  441. search: false, //是否启用查询
  442. showColumns: false, //显示下拉框勾选要显示的列
  443. showRefresh: false, //显示刷新按钮
  444. sidePagination: "server", //表示服务端请求
  445. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  446. //设置为limit可以获取limit, offset, search, sort, order
  447. queryParamsType: "undefined",
  448. queryParams: function queryParams(params) { //设置查询参数
  449. var param = {
  450. page: params.pageNumber,
  451. pagesize: params.pageSize,
  452. workid: $("#wids").val(),
  453. state: $("#state").val(), //=工单状态
  454. type: $("#type_id").val(), //=工单类型
  455. bigtype: $("#bigtype").val(), //=大类别
  456. smalltype: $("#smalltype").val(), //=小类别
  457. key: $("#key").val(), //=关键字
  458. tel: $("#tel").val(), //=客户电话
  459. name: $("#name").val(), //=客户名称
  460. usercode: $("#ZX").val(), //=坐席工号
  461. keyid: $("#theme_word_id").val(), //=关键词id
  462. source: $("#source_id").val(), //=来源&
  463. starttime: $("#starttime").val(), //=开始时间
  464. endtime: $("#endtime").val(), //=结束时间
  465. deptid:$("#PID").val(),
  466. // type:$("#type").val(),
  467. tab: -1,//待处理
  468. token: $.cookie("token")
  469. };
  470. return param;
  471. },
  472. onLoadSuccess: function(data) { //加载成功时执行
  473. // layer.msg("加载成功");
  474. //console.log(data);
  475. },
  476. onLoadError: function() { //加载失败时执行
  477. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  478. }
  479. });
  480. }
  481. //状态
  482. function States(val) {
  483. var html = '';
  484. switch(val + '') {
  485. case '0':
  486. html = '新工单';
  487. break;
  488. case '1':
  489. html = '待交办';
  490. break;
  491. case '2':
  492. html = '待查收';
  493. break;
  494. case '3':
  495. html = '退回审核中';
  496. break;
  497. case '4':
  498. html = '办理中';
  499. break;
  500. case '5':
  501. html = '延时审核';
  502. break;
  503. case '6':
  504. html = '已办理';
  505. break;
  506. case '7':
  507. html = '已回访';
  508. break;
  509. case '8':
  510. html = '重办中';
  511. break;
  512. case '9':
  513. html = '已结案';
  514. break;
  515. }
  516. return html;
  517. }
  518. //时限
  519. // function OverTime(val,row){
  520. // if(val==1){
  521. // return '<div class="" style="cursor: pointer;">' +
  522. // '<span class="Greens">'+row.GapTime+'</span>'+
  523. // '</div>';
  524. // }else if(val==2){
  525. // return '<div class="" style="cursor: pointer;">' +
  526. // '<span class="Yellows">'+row.GapTime+'</span>'+
  527. // '</div>';
  528. // }else if(val==3){
  529. // return '<div class="" style="cursor: pointer;">' +
  530. // '<span class="Reds">'+row.GapTime+'</span>'+
  531. // '</div>';
  532. // }
  533. // }
  534. //办理时限
  535. // function BanTime(val){
  536. // if(val){
  537. // var time=val.substring(0,val.indexOf(' '));
  538. // return '<div class="" style="cursor: pointer;">' +
  539. // '<span>'+time+'</span>'+
  540. // '</div>';
  541. // }
  542. //
  543. // }
  544. //音频
  545. function setCode(val) {
  546. if(val) {
  547. return '<div class="imgs" style="cursor: pointer;">' +
  548. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  549. '</div>';
  550. } else {
  551. return '';
  552. }
  553. }
  554. //录音
  555. function ck(val) {
  556. var path = $(val).attr("item");
  557. $(".lyxz").addClass("cx");
  558. $(".Ly_box").empty();
  559. $(".down").attr("href", path);
  560. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  561. $('.shade_k').css({
  562. 'top' : $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289)/2,
  563. 'left' : ($(window).width()-$('.shade_k').width())/2,
  564. 'position' : 'absolute'
  565. });
  566. }
  567. function GetCont(val) {
  568. if(val) {
  569. var str = '<div '
  570. if(val.length > 10) {
  571. str = str + ' title="' + val + '" ';
  572. val = val.substr(0, 10) + "...";
  573. }
  574. return str + '>' + val + '</div>';
  575. } else {
  576. return '';
  577. }
  578. }
  579. //操作
  580. function Dispose(val, row) {
  581. var Rows = row.Buttons;
  582. var html = '';
  583. for(var i = 0; i < Rows.length; i++) {
  584. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  585. if(html1) {
  586. html1 = html1.replace("data", val);
  587. }
  588. html += html1;
  589. }
  590. return html;
  591. }
  592. //查看详情
  593. function ckxq(str) {
  594. layer.open({
  595. type: 2,
  596. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  597. title: '工单详情',
  598. area: ['85%', '80%'], //宽高
  599. });
  600. }
  601. //编辑
  602. function bj(str) {
  603. layer.open({
  604. type: 2,
  605. content: "../CommonHtml/AddAppeals.html?wid=" + str, //iframe的url,no代表不显示滚动条
  606. title: '编辑工单',
  607. area: ['96%', '80%'], //宽高
  608. });
  609. }
  610. //删除
  611. function move(str) {
  612. layer.confirm('确定删除工单?', {
  613. btn: ['是', '否'] //按钮
  614. }, function() {
  615. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  616. ids: str,
  617. token: $.cookie("token")
  618. }, function(result) {
  619. result = JSON.parse(result);
  620. if(result.state.toLowerCase() == "success") {
  621. layer.msg("删除成功");
  622. load();
  623. }
  624. })
  625. });
  626. }
  627. //提交
  628. function tj(str) {
  629. layer.confirm('确定要提交工单么?', {
  630. btn: ['确定', '取消'] //按钮
  631. }, function() {
  632. //请求后台数据
  633. /*发送请求*/
  634. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  635. ids: str,
  636. token: $.cookie("token")
  637. }, function(result) {
  638. result = JSON.parse(result);
  639. if(result.state.toLowerCase() == "success") {
  640. layer.msg("提交成功");
  641. load();
  642. }
  643. })
  644. });
  645. }
  646. //交办
  647. function jb(str) {
  648. layer.open({
  649. type: 2,
  650. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  651. title: '工单交办',
  652. area: ['87%', '80%'], //宽高
  653. });
  654. }
  655. //领导批示
  656. function lader(str) {
  657. layer.open({
  658. type: 2,
  659. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  660. title: '领导批示',
  661. area: ['45%', '40%'], //宽高
  662. });
  663. }
  664. //市长批示
  665. function city(str) {
  666. layer.open({
  667. type: 2,
  668. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  669. title: '领导批示',
  670. area: ['45%', '40%'], //宽高
  671. });
  672. }
  673. //办理
  674. function bl(str) {
  675. layer.open({
  676. type: 2,
  677. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  678. title: '办理工单',
  679. area: ['45%', '40%'], //宽高
  680. });
  681. }
  682. //督办
  683. function Supervision(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  687. title: '督办',
  688. area: ['35%', '30%'], //宽高
  689. });
  690. }
  691. //督查
  692. function Supervision_(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  696. title: '监察',
  697. area: ['35%', '30%'], //宽高
  698. });
  699. }
  700. //强制结案
  701. function StrongLawsuit(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. title: '强制结案',
  706. area: ['45%', '52%'], //宽高
  707. });
  708. }
  709. //回退BackDtail
  710. function BackDtail(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  714. title: '工单回退',
  715. area: ['45%', '40%'], //宽高
  716. });
  717. }
  718. //查收
  719. function cs(str) {
  720. layer.confirm('确定要查收?', {
  721. btn: ['是', '否'] //按钮
  722. }, function() {
  723. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  724. workorderid: str,
  725. token: $.cookie("token")
  726. }, function(result) {
  727. result = JSON.parse(result);
  728. if(result.state.toLowerCase() == "success") {
  729. layer.msg("查收成功");
  730. load();
  731. }
  732. })
  733. });
  734. }
  735. //收回
  736. function sh(str) {
  737. layer.confirm('确定要回收?', {
  738. btn: ['是', '否'] //按钮
  739. }, function() {
  740. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  741. workorderid: str,
  742. token: $.cookie("token")
  743. }, function(result) {
  744. result = JSON.parse(result);
  745. if(result.state.toLowerCase() == "success") {
  746. layer.msg("回收");
  747. load();
  748. }
  749. })
  750. });
  751. }
  752. //强制回收
  753. function recycles() {
  754. layer.confirm('确定要强制退回吗?', {
  755. btn: ['是', '否'] //按钮
  756. });
  757. }
  758. //退回申请
  759. function th(str) {
  760. layer.open({
  761. type: 2,
  762. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  763. title: '申请退回工单',
  764. area: ['35%', '30%'], //宽高
  765. });
  766. }
  767. //审核退回申请
  768. function shth(str) {
  769. layer.open({
  770. type: 2,
  771. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  772. title: '审核退回申请',
  773. area: ['35%', '30%'], //宽高
  774. });
  775. }
  776. //办理
  777. // function th(str) {
  778. // layer.open({
  779. // type: 2,
  780. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  781. // title: '办理工单',
  782. // area: ['35%', '30%'], //宽高
  783. // });
  784. // }
  785. //申请延时
  786. function ys(str) {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  790. title: '申请延时',
  791. area: ['45%', '40%'], //宽高
  792. });
  793. }
  794. //审核申请延时
  795. function shys(str) {
  796. layer.open({
  797. type: 2,
  798. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  799. title: '审核延时申请',
  800. area: ['45%', '40%'], //宽高
  801. });
  802. }
  803. //诉求回访
  804. function hf(str) {
  805. layer.open({
  806. type: 2,
  807. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  808. title: '工单回访',
  809. area: ['45%', '40%'], //宽高
  810. });
  811. }
  812. //重办工单
  813. function cb(str) {
  814. layer.open({
  815. type: 2,
  816. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  817. title: '重办工单',
  818. area: ['45%', '40%'], //宽高
  819. });
  820. }
  821. //结案
  822. function Lawsuit(str) {
  823. layer.open({
  824. type: 2,
  825. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  826. title: '诉求单结案',
  827. area: ['45%', '40%'], //宽高
  828. });
  829. }
  830. $('.Appeal').click(function() {
  831. layer.open({
  832. type: 2,
  833. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  834. title: '新增诉求',
  835. area: ['85%', '80%'], //宽高
  836. });
  837. })
  838. //上传文件
  839. function upload() {
  840. if(document.getElementById("upFile").files.length > 0) {
  841. var formData = new FormData();
  842. formData.append("upFile", document.getElementById("upFile").files[0]);
  843. formData.append("token", $.cookie("token"));
  844. $.ajax({
  845. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  846. type: "POST",
  847. data: formData,
  848. /**
  849. *必须false才会自动加上正确的Content-Type
  850. */
  851. contentType: false,
  852. /**
  853. * 必须false才会避开jQuery对 formdata 的默认处理
  854. * XMLHttpRequest会对 formdata 进行正确的处理
  855. */
  856. processData: false,
  857. success: function(result) {
  858. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  859. $("#upFile").change(function() {
  860. upload();
  861. });
  862. var r = $.parseJSON(result);
  863. if(r.state.toLowerCase() == "success") {
  864. $(".fjnr").text(r.data);
  865. $("#scfj").show();
  866. }
  867. }
  868. });
  869. } else {
  870. layer.confirm('请上传文件!', {
  871. btn: ['确定']
  872. });
  873. }
  874. }
  875. //来源
  876. function LY(obj) {
  877. obj.empty();
  878. obj.append('<option selected="selected" value="">请选择</option>');
  879. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  880. "token": $.cookie("token"),
  881. id: 1
  882. }, function(data) {
  883. if(data.state.toLowerCase() == "success") {
  884. var content = data.data;
  885. $(content).each(function(i, n) {
  886. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  887. })
  888. }
  889. })
  890. }
  891. //类别
  892. function LB(obj) {
  893. obj.empty();
  894. obj.append('<option selected="selected" value="">请选择</option>');
  895. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  896. "token": $.cookie("token"),
  897. id: 2
  898. }, function(data) {
  899. if(data.state.toLowerCase() == "success") {
  900. var content = data.data;
  901. $(content).each(function(i, n) {
  902. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  903. })
  904. }
  905. })
  906. }
  907. // 主题
  908. function ZT(obj) {
  909. obj.empty();
  910. obj.append('<option selected="selected" value="">请选择</option>');
  911. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  912. "token": $.cookie("token"),
  913. id: 3
  914. }, function(data) {
  915. if(data.state.toLowerCase() == "success") {
  916. var content = data.data;
  917. $(content).each(function(i, n) {
  918. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  919. })
  920. }
  921. })
  922. }
  923. ///坐席
  924. function ZX(obj) {
  925. obj.empty();
  926. obj.append('<option selected="selected" value="">请选择</option>');
  927. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  928. "token": $.cookie("token"),
  929. }, function(data) {
  930. if(data.state.toLowerCase() == "success") {
  931. var content = data.data;
  932. $(content).each(function(i, n) {
  933. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  934. })
  935. }
  936. })
  937. }
  938. function tree() {
  939. $.get(huayi.config.callcenter_url + 'Department/GetSecondDeptList', {
  940. "token": $.cookie("token"),
  941. "iscbdw": 1
  942. }, function(result) {
  943. result = $.parseJSON(result);
  944. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  945. });
  946. }
  947. var setting1 = {
  948. data: {
  949. key: {
  950. name: "F_DeptName"
  951. },
  952. simpleData: {
  953. enable: true,
  954. idKey: "F_DeptId",
  955. pIdKey: "F_PartentId",
  956. rootPId: 0
  957. }
  958. },
  959. callback: {
  960. onClick: zTreeOnClick
  961. }
  962. };
  963. function zTreeOnClick(event, treeId, treeNode) {
  964. if(treeNode.level == 2) {
  965. $('.inps').val(treeNode.F_DeptName);
  966. $("#PID").val(treeNode.F_DeptId);
  967. $("#Dpment").val(treeNode.F_DeptName);
  968. $(".Cleans").show();
  969. }
  970. };
  971. </script>
  972. </body>
  973. </html>