using System;
using System.Data;
using System.Collections.Generic;
using ZXDT.Common;
using ZXDT.CallCenter.Model;
namespace ZXDT.CallCenter.BLL
{
///
/// 通话记录表
///
public partial class T_Call_CallRecords
{
private readonly ZXDT.CallCenter.DAL.T_Call_CallRecords dal = new ZXDT.CallCenter.DAL.T_Call_CallRecords();
public T_Call_CallRecords()
{ }
#region BasicMethod
///
/// 得到最大ID
///
public int GetMaxId()
{
return dal.GetMaxId();
}
///
/// 是否存在该记录
///
public bool Exists(int CallRecordsId)
{
return dal.Exists(CallRecordsId);
}
///
/// 增加一条数据
///
public int Add(ZXDT.CallCenter.Model.T_Call_CallRecords model)
{
return dal.Add(model);
}
///
/// 更新一条数据
///
public bool Update(ZXDT.CallCenter.Model.T_Call_CallRecords model)
{
return dal.Update(model);
}
///
/// 删除一条数据
///
public bool Delete(int CallRecordsId)
{
return dal.Delete(CallRecordsId);
}
///
/// 删除一条数据
///
public bool DeleteList(string CallRecordsIdlist)
{
return dal.DeleteList(CallRecordsIdlist);
}
///
/// 得到一个对象实体
///
public ZXDT.CallCenter.Model.T_Call_CallRecords GetModel(int CallRecordsId)
{
return dal.GetModel(CallRecordsId);
}
///
/// 得到一个对象实体,从缓存中
///
//public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByCache(int CallRecordsId)
//{
// string CacheKey = "T_Call_CallRecordsModel-" + CallRecordsId;
// object objModel = ZXDT.Common.DataCache.GetCache(CacheKey);
// if (objModel == null)
// {
// try
// {
// objModel = dal.GetModel(CallRecordsId);
// if (objModel != null)
// {
// int ModelCache = Maticsoft.Common.ConfigHelper.GetConfigInt("ModelCache");
// Maticsoft.Common.DataCache.SetCache(CacheKey, objModel, DateTime.Now.AddMinutes(ModelCache), TimeSpan.Zero);
// }
// }
// catch{}
// }
// return (ZXDT.CallCenter.Model.T_Call_CallRecords)objModel;
//}
///
/// 获得数据列表
///
public DataSet GetList(string strWhere)
{
return dal.GetList(strWhere);
}
///
/// 获得前几行数据
///
public DataSet GetList(int Top, string strWhere, string filedOrder)
{
return dal.GetList(Top, strWhere, filedOrder);
}
///
/// 获得数据列表
///
public List GetModelList(string strWhere)
{
DataSet ds = dal.GetList(strWhere);
return DataTableToList(ds.Tables[0]);
}
///
/// 获得数据列表
///
public List DataTableToList(DataTable dt)
{
List modelList = new List();
int rowsCount = dt.Rows.Count;
if (rowsCount > 0)
{
ZXDT.CallCenter.Model.T_Call_CallRecords model;
for (int n = 0; n < rowsCount; n++)
{
model = dal.DataRowToModel(dt.Rows[n]);
if (model != null)
{
modelList.Add(model);
}
}
}
return modelList;
}
///
/// 获得数据列表
///
public DataSet GetAllList()
{
return GetList("");
}
///
/// 分页获取数据列表
///
public int GetRecordCount(string strWhere)
{
return dal.GetRecordCount(strWhere);
}
///
/// 分页获取数据列表
///
public DataSet GetListByPage(string strWhere, string orderby, int startIndex, int endIndex)
{
return dal.GetListByPage(strWhere, orderby, startIndex, endIndex);
}
///
/// 分页获取数据列表
///
//public DataSet GetList(int PageSize,int PageIndex,string strWhere)
//{
//return dal.GetList(PageSize,PageIndex,strWhere);
//}
#endregion BasicMethod
#region ExtensionMethod
#endregion ExtensionMethod
#region 更新来电振铃电话记录信息
///
/// 更新来电振铃电话记录信息
///
public bool UpdateCallInRingTelRecord(Model.T_Call_CallRecords model)
{
return dal.UpdateCallInRingTelRecord(model);
}
#endregion
#region 更新来电摘机电话记录信息
///
/// 更新来电摘机电话记录信息
///
public bool UpdateCallInAnswerTelRecord(Model.T_Call_CallRecords model)
{
return dal.UpdateCallInAnswerTelRecord(model);
}
#endregion
#region 更新来电挂断电话记录信息
///
/// 更新来电挂断电话记录信息
///
public bool UpdateCallInHookTelRecord(string callId)
{
return dal.UpdateCallInHookTelRecord(callId);
}
#endregion
#region 更新来电录音记录信息
///
/// 更新来电录音记录信息
///
public bool UpdateCallInPathTelRecord(Model.T_Call_CallRecords model)
{
return dal.UpdateCallInPathTelRecord(model);
}
#endregion
#region 根据来电号码获取电话记录
///
/// 根据来电号码获取电话记录
///
public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByTelphone(string CallNumber)
{
return dal.GetModelByTelphone(CallNumber);
}
#endregion
#region 根据CallId获取电话记录
///
/// 根据CallId获取电话记录
///
public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByCallId(string CallId)
{
return dal.GetModelByCallId(CallId);
}
///
/// 根据CallId获取电话记录
///
public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByRecordId(string CallId)
{
return dal.GetModelByRecordId(CallId);
}
#endregion
#region 更新来电处理状态信息
///
/// 更新来电处理状态信息
///
public bool UpdateCallInRecordDealType(string callid, int type)
{
return dal.UpdateCallInRecordDealType(callid, type);
}
#endregion
#region 报表数据
///
/// 获取小时分布数据
///
/// 开始日期
/// 结束日期
///
public DataTable GetHourData(string startDate, string endDate)
{
return dal.GetHourData(startDate, endDate);
}
public DataTable GetHourDataList(string CallHour, string startDate, string endDate)
{
return dal.GetHourDataList(CallHour, startDate, endDate);
}
public DataTable GetdTypeData(string dType, int? busType, string startDate, string endDate)
{
return dal.GetdTypeData(dType, busType, startDate, endDate);
}
///
/// 获取选择类型数据
///
/// 开始日期
/// 结束日期
///
public DataTable GetBussTypeData(string startDate, string endDate)
{
return dal.GetBussTypeData(startDate, endDate);
}
///
/// 获取选择类型数据
///
/// 开始日期
/// 结束日期
///
public DataTable GetWorkOrderBussTypeData(string startDate, string endDate)
{
return dal.GetWorkOrderBussTypeData(startDate, endDate);
}
public DataTable GetWorkOrderBussTypeDataRX(string startDate, string endDate)
{
return dal.GetWorkOrderBussTypeDataRX(startDate, endDate);
}
///
/// 获取选择类型数据
///
/// 开始日期
/// 结束日期
///
public DataTable GetWorkOrderBussTypeFromData(string startDate, string endDate)
{
return dal.GetWorkOrderBussTypeFromData(startDate, endDate);
}
public DataTable GetWorkOrderBussTypeFromDataNew(string startDate, string endDate)
{
return dal.GetWorkOrderBussTypeFromDataNew(startDate, endDate);
}
///
/// 获取选择类型数据
///
/// 开始日期
/// 结束日期
///
public DataTable GetWorkOrderWeekData(string startDate, string endDate)
{
return dal.GetWorkOrderWeekData(startDate, endDate);
}
///
/// 坐席业务量
///
/// 开始日期
/// 结束日期
///
public DataTable GetWorkOrderUeserData(string startDate, string endDate)
{
return dal.GetWorkOrderUeserData(startDate, endDate);
}
///
/// 分渠道业务统计
///
/// 开始日期
/// 结束日期
///
public DataTable GetWorkOrderFrom(string startDate, string endDate)
{
return dal.GetWorkOrderFrom(startDate, endDate);
}
///
/// 处理方式
///
/// 开始日期
/// 结束日期
///
public DataTable GetWorkOrderTrainFunction(string startDate, string endDate)
{
return dal.GetWorkOrderTrainFunction(startDate, endDate);
}
public DataTable GetWorkOrderTrainFunctionRX(string startDate, string endDate)
{
return dal.GetWorkOrderTrainFunctionRX(startDate, endDate);
}
public DataTable GetWorkOrderTrainFunctionRXQT(string startDate, string endDate)
{
return dal.GetWorkOrderTrainFunctionRXQT(startDate, endDate);
}
public DataTable GetWorkOrderTrainFunctionRXWX(string startDate, string endDate,string wbwx)
{
return dal.GetWorkOrderTrainFunctionRXWX(startDate, endDate,wbwx);
}
public DataTable GetWorkOrderTrainFunctionRXMX(string startDate, string endDate,string sql)
{
return dal.GetWorkOrderTrainFunctionRXMX(startDate, endDate,sql);
}
///
/// 坐席话务量
///
/// 开始日期
/// 结束日期
///
public DataTable CallTimeMath(string startDate, string endDate)
{
return dal.CallTimeMath(startDate, endDate);
}
///
/// 获取工单类型数据
///
/// 开始日期
/// 结束日期
///
public DataTable WorkOrderDate(string startDate, string endDate)
{
return dal.WorkOrderDate(startDate, endDate);
}
#endregion
#region 获取在线坐席
///
/// 获取在线坐席
///
///
public DataTable GetLoginUserInfo()
{
return dal.GetLoginUserInfo();
}
#endregion
#region 获取坐席微信/微博工单数量
///
/// 获取坐席微信/微博工单数量
///
/// 开始日期
/// 结束日期
///
public int WorkOrderCount(int? busType, string startDate, string endDate)
{
return dal.WorkOrderCount(busType, startDate, endDate);
}
#endregion
///
/// 重新设置线路
///
public bool SetLine(int F_Linenum, string CallId)
{
return dal.SetLine(F_Linenum, CallId);
}
}
}