/** 版本信息模板在安装目录下，可自行修改。
* T_Call_CallRecords.cs
*
* 功 能： N/A
* 类 名： T_Call_CallRecords
*
* Ver 变更日期 负责人 变更内容
* ───────────────────────────────────
* V0.01 2015/2/5 13:53:47 N/A 初版
*
* Copyright (c) 2012 Maticsoft Corporation. All rights reserved.
*┌──────────────────────────────────┐
*│ 此技术信息为本公司机密信息，未经本公司书面同意禁止向第三方披露． │
*│ 版权所有：动软卓越（北京）科技有限公司 │
*└──────────────────────────────────┘
*/
using System;
namespace ZXDT.CallCenter.Model
{
///
/// 通话记录表
///
[Serializable]
public partial class T_Call_CallRecords
{
public T_Call_CallRecords()
{}
#region Model
private string _callid;
private string _callnumber;
private string _cusid;
private string _cuscode;
private int? _calltype=0;
private int? _callstate;
private int? _dealtype;
private DateTime? _begintime= DateTime.Now;
private DateTime? _ivrstarttime;
private DateTime? _ivrendtime;
private DateTime? _ringstarttime;
private DateTime? _ringendtime;
private DateTime? _talkstarttime;
private DateTime? _talkendtime;
private DateTime? _endtime= DateTime.Now;
private int? _longtime;
private int? _ivrlongtime;
private int? _ringlongtime;
private int? _talklongtime;
private int? _userid;
private string _usercode;
private string _username;
private string _extnumber;
private string _filepath;
private bool _isexitworkorder= false;
private int? _isdeal=0;
private int? _operatetype;
private string _operateobject;
private DateTime? _operatetime;
private string _remark;
private int? _myd;
private int? _businesstype;
private string _location;
private int _callrecordsid;
//座席组
private string _groupcode;
private string _TaskType;
private string _TaskPhoneID;
private string _TaskID;
private int? _ActionID;
private int? _ActionType;
private int? _F_ServiceType;
///
/// 呼叫编号
///
public string CallId
{
set{ _callid=value;}
get{return _callid;}
}
///
/// 来电号码
///
public string CallNumber
{
set{ _callnumber=value;}
get{return _callnumber;}
}
///
/// 客户id
///
public string CusId
{
set{ _cusid=value;}
get{return _cusid;}
}
///
/// 客户编号
///
public string CusCode
{
set{ _cuscode=value;}
get{return _cuscode;}
}
///
/// 呼叫类型,0呼入1呼出
///
public int? CallType
{
set{ _calltype=value;}
get{return _calltype;}
}
///
/// 人工服务类型 咨询请按1；投诉请按2；建议请按3；表扬请按4；挂失请按5；返回上级请按“*”号键；重新收听请按0
///
public int? F_ServiceType
{
set { _F_ServiceType = value; }
get { return _F_ServiceType; }
}
///
/// 呼叫状态,0:未接通电话1已接通电话
///
public int? CallState
{
set{ _callstate=value;}
get{return _callstate;}
}
///
/// 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
///
public int? DealType
{
set{ _dealtype=value;}
get{return _dealtype;}
}
///
/// 开始时间
///
public DateTime? BeginTime
{
set{ _begintime=value;}
get{return _begintime;}
}
///
/// ivr开始时间
///
public DateTime? IvrStartTime
{
set{ _ivrstarttime=value;}
get{return _ivrstarttime;}
}
///
/// ivr结束时间
///
public DateTime? IvrEndTime
{
set{ _ivrendtime=value;}
get{return _ivrendtime;}
}
///
/// 振铃开始时间
///
public DateTime? RingStartTime
{
set{ _ringstarttime=value;}
get{return _ringstarttime;}
}
///
/// 振铃结束时间
///
public DateTime? RingEndTime
{
set{ _ringendtime=value;}
get{return _ringendtime;}
}
///
/// 通话开始时间
///
public DateTime? TalkStartTime
{
set{ _talkstarttime=value;}
get{return _talkstarttime;}
}
///
/// 通话结束时间
///
public DateTime? TalkEndTime
{
set{ _talkendtime=value;}
get{return _talkendtime;}
}
///
/// 结束时间
///
public DateTime? EndTime
{
set{ _endtime=value;}
get{return _endtime;}
}
///
/// 总时长(s)
///
public int? LongTime
{
set{ _longtime=value;}
get{return _longtime;}
}
///
/// IVR时长(s)
///
public int? IvrLongTime
{
set{ _ivrlongtime=value;}
get{return _ivrlongtime;}
}
///
/// 振铃时长(s)
///
public int? RingLongTime
{
set{ _ringlongtime=value;}
get{return _ringlongtime;}
}
///
/// 通话时长(s)
///
public int? TalkLongTime
{
set{ _talklongtime=value;}
get{return _talklongtime;}
}
///
/// 坐席id
///
public int? UserId
{
set{ _userid=value;}
get{return _userid;}
}
///
/// 坐席工号
///
public string UserCode
{
set{ _usercode=value;}
get{return _usercode;}
}
///
/// 坐席姓名
///
public string UserName
{
set{ _username=value;}
get{return _username;}
}
///
/// 坐席分机号
///
public string ExtNumber
{
set{ _extnumber=value;}
get{return _extnumber;}
}
///
/// 用于获取录音的编号
///
public string FilePath
{
set{ _filepath=value;}
get{return _filepath;}
}
///
/// 是否录入工单
///
public bool IsExitWorkOrder
{
set{ _isexitworkorder=value;}
get{return _isexitworkorder;}
}
///
/// 是否处理0未处理1已处理2注销
///
public int? IsDeal
{
set{ _isdeal=value;}
get{return _isdeal;}
}
///
/// 操作类型，0正常1转移2三方通话
///
public int? OperateType
{
set{ _operatetype=value;}
get{return _operatetype;}
}
///
/// 操作目标
///
public string OperateObject
{
set{ _operateobject=value;}
get{return _operateobject;}
}
///
/// 操作时间
///
public DateTime? OperateTime
{
set{ _operatetime=value;}
get{return _operatetime;}
}
///
/// 备注
///
public string Remark
{
set{ _remark=value;}
get{return _remark;}
}
///
/// 满意度，1非常满意、2基本满意、3不满意
///
public int? MYD
{
set{ _myd=value;}
get{return _myd;}
}
///
/// IVR中选择的业务类型
///
public int? BusinessType
{
set{ _businesstype=value;}
get{return _businesstype;}
}
///
///
///
public string Location
{
set{ _location=value;}
get{return _location;}
}
///
/// 来电自增Id
///
public int CallRecordsId
{
set{ _callrecordsid=value;}
get{return _callrecordsid;}
}
public string groupcode
{
set { _groupcode = value; }
get { return _groupcode; }
}
public string TaskType
{
set { _TaskType = value; }
get { return _TaskType; }
}
public string TaskPhoneID
{
set { _TaskPhoneID = value; }
get { return _TaskPhoneID; }
}
public string TaskID
{
set { _TaskID = value; }
get { return _TaskID; }
}
public int? ActionID
{
set { _ActionID = value; }
get { return _ActionID; }
}
public int? ActionType
{
set { _ActionType = value; }
get { return _ActionType; }
}
#endregion Model
}
}