using System; using System.Collections.Generic; using System.Linq; using System.Text; namespace ZXDT.CallCenter.Model { /// /// 通话记录表 /// [Serializable] public partial class T_Call_CallRecords_All { public T_Call_CallRecords_All() {} #region Model private string _callid; private string _callnumber; private string _cusid; private string _cuscode; private int? _calltype=0; private int? _callstate; private int? _dealtype; private DateTime? _begintime= DateTime.Now; private DateTime? _ivrstarttime; private DateTime? _ivrendtime; private DateTime? _ringstarttime; private DateTime? _ringendtime; private DateTime? _talkstarttime; private DateTime? _talkendtime; private DateTime? _endtime= DateTime.Now; private int? _longtime; private int? _ivrlongtime; private int? _ringlongtime; private int? _talklongtime; private int? _userid; private string _usercode; private string _username; private string _extnumber; private string _filepath; private bool _isexitworkorder= false; private int? _isdeal=0; private int? _operatetype; private string _operateobject; private DateTime? _operatetime; private string _remark; private int? _myd; private int? _businesstype; private string _location; private int _callrecordsid; private DateTime? _waitstarttime; private DateTime? _waitendtime; private int? _waitlongtime=0; private int? _nocallstate=0; private int? _worktimesdiff; private int? _f_qcstate=0; private decimal? _f_qcscore=0M; private string _f_qcremark; private int? _f_qcuserid; private string _f_qcusername; private DateTime? _f_qctime; private int? _f_qcisselect; private int? _f_hjjgid; private string _f_hjjgname; private string _f_key1; private string _f_key2; private string _f_key3; /// /// 呼叫编号 /// public string CallId { set{ _callid=value;} get{return _callid;} } /// /// 来电号码 /// public string CallNumber { set{ _callnumber=value;} get{return _callnumber;} } /// /// 客户id /// public string CusId { set{ _cusid=value;} get{return _cusid;} } /// /// 客户编号 /// public string CusCode { set{ _cuscode=value;} get{return _cuscode;} } /// /// 呼叫类型,0呼入1呼出 /// public int? CallType { set{ _calltype=value;} get{return _calltype;} } /// /// 呼叫状态,0:未接通电话1已接通电话 /// public int? CallState { set{ _callstate=value;} get{return _callstate;} } /// /// 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理 /// public int? DealType { set{ _dealtype=value;} get{return _dealtype;} } /// /// 开始时间 /// public DateTime? BeginTime { set{ _begintime=value;} get{return _begintime;} } /// /// ivr开始时间 /// public DateTime? IvrStartTime { set{ _ivrstarttime=value;} get{return _ivrstarttime;} } /// /// ivr结束时间 /// public DateTime? IvrEndTime { set{ _ivrendtime=value;} get{return _ivrendtime;} } /// /// 振铃开始时间 /// public DateTime? RingStartTime { set{ _ringstarttime=value;} get{return _ringstarttime;} } /// /// 振铃结束时间 /// public DateTime? RingEndTime { set{ _ringendtime=value;} get{return _ringendtime;} } /// /// 通话开始时间 /// public DateTime? TalkStartTime { set{ _talkstarttime=value;} get{return _talkstarttime;} } /// /// 通话结束时间 /// public DateTime? TalkEndTime { set{ _talkendtime=value;} get{return _talkendtime;} } /// /// 结束时间 /// public DateTime? EndTime { set{ _endtime=value;} get{return _endtime;} } /// /// 总时长(s) /// public int? LongTime { set{ _longtime=value;} get{return _longtime;} } /// /// IVR时长(s) /// public int? IvrLongTime { set{ _ivrlongtime=value;} get{return _ivrlongtime;} } /// /// 振铃时长(s) /// public int? RingLongTime { set{ _ringlongtime=value;} get{return _ringlongtime;} } /// /// 通话时长(s) /// public int? TalkLongTime { set{ _talklongtime=value;} get{return _talklongtime;} } /// /// 坐席id /// public int? UserId { set{ _userid=value;} get{return _userid;} } /// /// 坐席工号 /// public string UserCode { set{ _usercode=value;} get{return _usercode;} } /// /// 坐席姓名 /// public string UserName { set{ _username=value;} get{return _username;} } /// /// 坐席分机号 /// public string ExtNumber { set{ _extnumber=value;} get{return _extnumber;} } /// /// 用于获取录音的编号 /// public string FilePath { set{ _filepath=value;} get{return _filepath;} } /// /// 是否录入工单 /// public bool IsExitWorkOrder { set{ _isexitworkorder=value;} get{return _isexitworkorder;} } /// /// 是否处理0未处理1已处理2注销 /// public int? IsDeal { set{ _isdeal=value;} get{return _isdeal;} } /// /// 操作类型,0正常1转移2三方通话 /// public int? OperateType { set{ _operatetype=value;} get{return _operatetype;} } /// /// 操作目标 /// public string OperateObject { set{ _operateobject=value;} get{return _operateobject;} } /// /// 操作时间 /// public DateTime? OperateTime { set{ _operatetime=value;} get{return _operatetime;} } /// /// 备注 /// public string Remark { set{ _remark=value;} get{return _remark;} } /// /// 满意度,1非常满意、2基本满意、3不满意 /// public int? MYD { set{ _myd=value;} get{return _myd;} } /// /// IVR中选择的业务类型 /// public int? BusinessType { set{ _businesstype=value;} get{return _businesstype;} } /// /// /// public string Location { set{ _location=value;} get{return _location;} } /// /// 来电自增Id /// public int CallRecordsId { set{ _callrecordsid=value;} get{return _callrecordsid;} } /// /// 排队开始时间 /// public DateTime? WaitStartTime { set{ _waitstarttime=value;} get{return _waitstarttime;} } /// /// 排队结束时间 /// public DateTime? WaitEndTime { set{ _waitendtime=value;} get{return _waitendtime;} } /// /// 排队时长 /// public int? WaitLongTime { set{ _waitlongtime=value;} get{return _waitlongtime;} } /// /// 未接通状态(0其他、1坐席未登录、2坐席忙、3振铃) /// public int? NoCallState { set{ _nocallstate=value;} get{return _nocallstate;} } /// /// 与工作时间间隔秒数 /// public int? WorkTimesDiff { set{ _worktimesdiff=value;} get{return _worktimesdiff;} } /// /// 质检状态(0未质检、1已质检) /// public int? F_QCState { set{ _f_qcstate=value;} get{return _f_qcstate;} } /// /// 质检分值 /// public decimal? F_QCScore { set{ _f_qcscore=value;} get{return _f_qcscore;} } /// /// 质检备注 /// public string F_QCRemark { set{ _f_qcremark=value;} get{return _f_qcremark;} } /// /// 质检人Id /// public int? F_QCUserId { set{ _f_qcuserid=value;} get{return _f_qcuserid;} } /// /// 质检人名称 /// public string F_QCUserName { set{ _f_qcusername=value;} get{return _f_qcusername;} } /// /// 质检时间 /// public DateTime? F_QCTime { set{ _f_qctime=value;} get{return _f_qctime;} } /// /// 是否推荐 /// public int? F_QCIsSelect { set{ _f_qcisselect=value;} get{return _f_qcisselect;} } /// /// /// public int? F_HJJGId { set{ _f_hjjgid=value;} get{return _f_hjjgid;} } /// /// /// public string F_HJJGName { set{ _f_hjjgname=value;} get{return _f_hjjgname;} } /// /// /// public string F_Key1 { set{ _f_key1=value;} get{return _f_key1;} } /// /// /// public string F_Key2 { set{ _f_key2=value;} get{return _f_key2;} } /// /// /// public string F_Key3 { set{ _f_key3=value;} get{return _f_key3;} } #endregion Model } }