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- using System;
- using System.Data;
- using System.Text;
- using System.Data.SqlClient;
- using ZXDT.DBUtility;//Please add references
- using ZXDT.Common;
- namespace ZXDT.CallCenter.DAL
- {
- /// <summary>
- /// 数据访问类:T_Wo_WorkOrderBase
- /// </summary>
- public partial class T_Wo_WorkOrderBase
- {
- DAL.T_Sys_UserAccount userBll = new DAL.T_Sys_UserAccount();
- DAL.T_Sys_Department depBll = new DAL.T_Sys_Department();
- DAL.T_Wo_WorkOrderNotice NoticeBll = new DAL.T_Wo_WorkOrderNotice();
-
- public T_Wo_WorkOrderBase()
- { }
- #region Method
- #region
- //public bool UpdateWorkOrderInfoModel(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- //{
- // //历史工单id
- // int historyId = 0;
- // //转办
- // if (model.F_WORKORDERTYPEID == 1)
- // {
- // Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- // historyModel.F_INSTANCEID = model.F_WORKORDERID;
- // historyModel.F_OPTBTNID = model.F_DEPTID;//部门
- // historyModel.F_NEXTOWNERARRID = model.F_DEPTCODE;//部门
- // historyModel.F_OPTUSERID = model.F_CREATEBY;//人员
- // historyModel.F_UserName = model.F_USERNAME;//人员
- // historyModel.F_OPTDATE = DateTime.Now;
- // historyModel.F_WORKORDERSTATEID = 0;
- // historyModel.F_StateName = "未处理";
- // historyModel.NeedReplayTime = model.F_REQUESTSERVICETIME;
- // historyId = InsertWorkOrderHistoryModel(historyModel);
- // }
- // StringBuilder strSql = new StringBuilder();
- // strSql.Append("update T_Wo_WorkOrderBase set ");
- // strSql.Append("F_CUSTOMERID=@F_CUSTOMERID,");
- // strSql.Append("F_CUSTOMERNAME=@F_CUSTOMERNAME,");
- // strSql.Append("F_CUSTOMERTELEPHONE=@F_CUSTOMERTELEPHONE,");
- // strSql.Append("F_WORKORDERFROM=@F_WORKORDERFROM,");
- // strSql.Append("F_RETURNVISITPROBLEM=@F_RETURNVISITPROBLEM,");
- // strSql.Append("F_REPAIRLEVEL=@F_REPAIRLEVEL,");
- // strSql.Append("F_ADSLACCOUNT=@F_ADSLACCOUNT,");
- // strSql.Append("F_WORKORDERLEVELID=@F_WORKORDERLEVELID,");
- // strSql.Append("F_WORKORDERNAME=@F_WORKORDERNAME,");
- // strSql.Append("F_CONTENT=@F_CONTENT,");
- // strSql.Append("F_WORKORDERTYPEID=@F_WORKORDERTYPEID,");
- // strSql.Append("F_USERID=@F_USERID,");
- // strSql.Append("F_REPAIRMANNAME=@F_REPAIRMANNAME,");
- // strSql.Append("F_CREATEDATE=@F_CREATEDATE,");
- // strSql.Append("F_WORKORDERSTATEID=@F_WORKORDERSTATEID,");
- // strSql.Append("F_REPAIRREQUEST=@F_REPAIRREQUEST,");
- // strSql.Append("F_INSTALLADDRESS=@F_INSTALLADDRESS,");
- // strSql.Append("F_DEPTID=@F_DEPTID,");
- // strSql.Append("F_DEPTCODE=@F_DEPTCODE,");
- // strSql.Append("F_CREATEBY=@F_CREATEBY,");
- // strSql.Append("F_USERNAME=@F_USERNAME,");
- // strSql.Append("F_REQUESTSERVICETIME=@F_REQUESTSERVICETIME,");
- // strSql.Append("F_RETURNVISITCONTENT=@F_RETURNVISITCONTENT,");
- // strSql.Append("F_RETURNVISITFLAG=@F_RETURNVISITFLAG,");
- // strSql.Append("F_RETURNVISITTIME =@F_RETURNVISITTIME,");
- // strSql.Append("F_LINKMAN =@F_LINKMAN,");
- // strSql.Append("F_REPAIRMANID =@F_REPAIRMANID,");
- // strSql.Append("F_FORMID =@F_FORMID");
- // strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- // SqlParameter[] parameters = {
- // new SqlParameter("@F_CUSTOMERID", SqlDbType.Int,4),
- // new SqlParameter("@F_CUSTOMERNAME", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_CUSTOMERTELEPHONE", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_WORKORDERFROM", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_RETURNVISITPROBLEM", SqlDbType.NVarChar,2000),
- // new SqlParameter("@F_REPAIRLEVEL",SqlDbType.Int,4),
- // new SqlParameter("@F_ADSLACCOUNT", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_WORKORDERLEVELID", SqlDbType.Int,4),
- // new SqlParameter("@F_WORKORDERNAME", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_CONTENT", SqlDbType.Text),
- // new SqlParameter("@F_WORKORDERTYPEID",SqlDbType.Int,4),
- // new SqlParameter("@F_USERID", SqlDbType.Int,4),
- // new SqlParameter("@F_REPAIRMANNAME", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_CREATEDATE", SqlDbType.DateTime),
- // new SqlParameter("@F_WORKORDERSTATEID", SqlDbType.Int,4),
- // new SqlParameter("@F_REPAIRREQUEST", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_INSTALLADDRESS", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_DEPTID", SqlDbType.Int,4),
- // new SqlParameter("@F_DEPTCODE", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_CREATEBY", SqlDbType.Int,4),
- // new SqlParameter("@F_USERNAME", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_REQUESTSERVICETIME",SqlDbType.DateTime),
- // new SqlParameter("@F_RETURNVISITCONTENT", SqlDbType.VarChar,800),
- // new SqlParameter("@F_RETURNVISITFLAG", SqlDbType.Int,4),
- // new SqlParameter("@F_RETURNVISITTIME ", SqlDbType.DateTime),
- // new SqlParameter("@F_LINKMAN", SqlDbType.NVarChar,200),
- // new SqlParameter("@F_REPAIRMANID", SqlDbType.Int,4),
- // new SqlParameter("@F_FORMID", SqlDbType.Int,4),
- // new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)};
- // parameters[0].Value = model.F_CUSTOMERID;
- // parameters[1].Value = model.F_CUSTOMERNAME;
- // parameters[2].Value = model.F_CUSTOMERTELEPHONE;
- // parameters[3].Value = model.F_WORKORDERFROM;
- // parameters[4].Value = model.F_RETURNVISITPROBLEM;
- // parameters[5].Value = model.F_REPAIRLEVEL;
- // parameters[6].Value = model.F_ADSLACCOUNT;
- // parameters[7].Value = model.F_WORKORDERLEVELID;
- // parameters[8].Value = model.F_WORKORDERNAME;
- // parameters[9].Value = model.F_CONTENT;
- // parameters[10].Value = model.F_WORKORDERTYPEID;
- // parameters[11].Value = model.F_USERID;
- // parameters[12].Value = model.F_REPAIRMANNAME;
- // parameters[13].Value = DateTime.Now;
- // parameters[14].Value = model.F_WORKORDERSTATEID;
- // parameters[15].Value = model.F_REPAIRREQUEST;
- // parameters[16].Value = model.F_INSTALLADDRESS;
- // parameters[17].Value = model.F_DEPTID;
- // parameters[18].Value = model.F_DEPTCODE;
- // parameters[19].Value = model.F_CREATEBY;
- // parameters[20].Value = model.F_USERNAME;
- // parameters[21].Value = model.F_REQUESTSERVICETIME;
- // parameters[22].Value = model.F_RETURNVISITCONTENT;
- // parameters[23].Value = model.F_RETURNVISITFLAG;
- // parameters[24].Value = model.F_RETURNVISITTIME;
- // parameters[25].Value = model.F_LINKMAN;
- // parameters[26].Value = model.F_REPAIRMANID;
- // parameters[27].Value = historyId;
- // parameters[28].Value = model.F_WORKORDERID;
- // int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- // if (rows > 0)
- // {
- // return true;
- // }
- // else
- // {
- // return false;
- // }
- //}
- #endregion
- /// <summary>
- /// 增加一条数据
- /// </summary>
- public int Add(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("insert into T_Wo_WorkOrderBase(");
- strSql.Append(@"F_WORKORDERTYPEID,F_WORKORDERSTATEID,F_CODE,F_WORKORDERNAME,F_NUMBER,
- F_CUSTOMERNAME,F_CUSTOMERTELEPHONE,F_LINKMAN,F_LINKMANTELEPHONE,F_ADSLACCOUNT,F_BANDWIDTH,F_STANDARDADDRESS,
- F_INSTALLADDRESS,F_KSHADDRESSCODE,F_PROVINCE,F_CITY,F_AREA,F_ROAD,F_HOUSING,F_WORKORDERFROM,F_WORKORDERLEVELID,
- F_FILEFLAG,F_CONTENT,F_CREATEBY,F_CREATEDATE,F_DEPTCODE,F_EMPCODE,F_DEPTID,F_USERID,F_USERNAME,F_RETURNVISITFLAG,
- F_RETURNVISITSTATE,F_RETURNVISITRESULT,F_RETURNVISITCONTENT,F_DELETEFLAG,F_ALLUSETIMES,F_STARTTIME,F_ENDTIME,F_REMAINDERTIME,
- F_REMAINDERENDTIME,F_SUBSCRIBETIME1,F_SUBSCRIBETIME2,F_ACCEPTTIMELIMIT,F_ASKFINISHTIME,F_OVERTIMES,F_FORMID,F_HASTENCOUNTS,F_RANGEID,
- F_RANGEX,F_RANGEY,F_INSTANCEID,F_CUSTOMERID,F_REPAIRMANID,F_REPAIRMANNAME,F_REPAIRMANPHONE,F_REPAIRREQUEST,F_REPAIRCLOSEMANID,
- F_REPAIRCLOSEMANNAME,F_REPAIRCLOSEREASONS,F_REPAIRCLOSEREPTID,F_REPAIRCLOSEREPT,F_REPAIRLEVEL,F_REPAIRLEVELNAME,F_SENTORDERTIME,
- F_USERPHONE,F_RETURNVISITTIME,F_REQUESTSERVICETIME,F_SERVICETYPE,F_DECLARATIONTIME,F_SERVICENATURE,F_SERVICEWAY,F_RETURNVISITMAN,
- F_RETURNVISITID,F_RETURNVISITOPINION,F_RETURNVISITPROBLEM,F_CallId,F_CREATEBYids)");
- strSql.Append(" values (");
- strSql.Append(@"@F_WORKORDERTYPEID,@F_WORKORDERSTATEID,@F_CODE,@F_WORKORDERNAME,@F_NUMBER,@F_CUSTOMERNAME,
- @F_CUSTOMERTELEPHONE,@F_LINKMAN,@F_LINKMANTELEPHONE,@F_ADSLACCOUNT,@F_BANDWIDTH,@F_STANDARDADDRESS,@F_INSTALLADDRESS,
- @F_KSHADDRESSCODE,@F_PROVINCE,@F_CITY,@F_AREA,@F_ROAD,@F_HOUSING,@F_WORKORDERFROM,@F_WORKORDERLEVELID,@F_FILEFLAG,@F_CONTENT,
- @F_CREATEBY,@F_CREATEDATE,@F_DEPTCODE,@F_EMPCODE,@F_DEPTID,@F_USERID,@F_USERNAME,@F_RETURNVISITFLAG,@F_RETURNVISITSTATE,
- @F_RETURNVISITRESULT,@F_RETURNVISITCONTENT,@F_DELETEFLAG,@F_ALLUSETIMES,@F_STARTTIME,@F_ENDTIME,@F_REMAINDERTIME,@F_REMAINDERENDTIME,
- @F_SUBSCRIBETIME1,@F_SUBSCRIBETIME2,@F_ACCEPTTIMELIMIT,@F_ASKFINISHTIME,@F_OVERTIMES,@F_FORMID,@F_HASTENCOUNTS,@F_RANGEID,@F_RANGEX,
- @F_RANGEY,@F_INSTANCEID,@F_CUSTOMERID,@F_REPAIRMANID,@F_REPAIRMANNAME,@F_REPAIRMANPHONE,@F_REPAIRREQUEST,@F_REPAIRCLOSEMANID,
- @F_REPAIRCLOSEMANNAME,@F_REPAIRCLOSEREASONS,@F_REPAIRCLOSEREPTID,@F_REPAIRCLOSEREPT,@F_REPAIRLEVEL,@F_REPAIRLEVELNAME,@F_SENTORDERTIME,
- @F_USERPHONE,@F_RETURNVISITTIME,@F_REQUESTSERVICETIME,@F_SERVICETYPE,@F_DECLARATIONTIME,@F_SERVICENATURE,@F_SERVICEWAY,@F_RETURNVISITMAN,
- @F_RETURNVISITID,@F_RETURNVISITOPINION,@F_RETURNVISITPROBLEM,@F_CallId,@F_CREATEBYids)");
- strSql.Append(";select @@IDENTITY");
- SqlParameter[] parameters = {
- new SqlParameter("@F_WORKORDERTYPEID", SqlDbType.Int,4),
- new SqlParameter("@F_WORKORDERSTATEID", SqlDbType.Int,4),
- new SqlParameter("@F_CODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_WORKORDERNAME", SqlDbType.VarChar,100),
- new SqlParameter("@F_NUMBER", SqlDbType.VarChar,50),
- new SqlParameter("@F_CUSTOMERNAME", SqlDbType.VarChar,50),
- new SqlParameter("@F_CUSTOMERTELEPHONE", SqlDbType.VarChar,50),
- new SqlParameter("@F_LINKMAN", SqlDbType.VarChar,50),
- new SqlParameter("@F_LINKMANTELEPHONE", SqlDbType.VarChar,50),
- new SqlParameter("@F_ADSLACCOUNT", SqlDbType.VarChar,50),
- new SqlParameter("@F_BANDWIDTH", SqlDbType.VarChar,50),
- new SqlParameter("@F_STANDARDADDRESS", SqlDbType.VarChar,200),
- new SqlParameter("@F_INSTALLADDRESS", SqlDbType.VarChar,200),
- new SqlParameter("@F_KSHADDRESSCODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_PROVINCE", SqlDbType.VarChar,50),
- new SqlParameter("@F_CITY", SqlDbType.VarChar,50),
- new SqlParameter("@F_AREA", SqlDbType.VarChar,50),
- new SqlParameter("@F_ROAD", SqlDbType.VarChar,50),
- new SqlParameter("@F_HOUSING", SqlDbType.VarChar,50),
- new SqlParameter("@F_WORKORDERFROM", SqlDbType.VarChar,500),
- new SqlParameter("@F_WORKORDERLEVELID", SqlDbType.Int,4),
- new SqlParameter("@F_FILEFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_CONTENT", SqlDbType.Text),
- new SqlParameter("@F_CREATEBY", SqlDbType.Int,4),
- new SqlParameter("@F_CREATEDATE", SqlDbType.DateTime),
- new SqlParameter("@F_DEPTCODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_EMPCODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_DEPTID", SqlDbType.Int,4),
- new SqlParameter("@F_USERID", SqlDbType.Int,4),
- new SqlParameter("@F_USERNAME", SqlDbType.VarChar,20),
- new SqlParameter("@F_RETURNVISITFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITSTATE", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITRESULT", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITCONTENT", SqlDbType.VarChar,800),
- new SqlParameter("@F_DELETEFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_ALLUSETIMES", SqlDbType.Int,4),
- new SqlParameter("@F_STARTTIME", SqlDbType.DateTime),
- new SqlParameter("@F_ENDTIME", SqlDbType.DateTime),
- new SqlParameter("@F_REMAINDERTIME", SqlDbType.DateTime),
- new SqlParameter("@F_REMAINDERENDTIME", SqlDbType.DateTime),
- new SqlParameter("@F_SUBSCRIBETIME1", SqlDbType.DateTime),
- new SqlParameter("@F_SUBSCRIBETIME2", SqlDbType.DateTime),
- new SqlParameter("@F_ACCEPTTIMELIMIT", SqlDbType.DateTime),
- new SqlParameter("@F_ASKFINISHTIME", SqlDbType.DateTime),
- new SqlParameter("@F_OVERTIMES", SqlDbType.Int,4),
- new SqlParameter("@F_FORMID", SqlDbType.Int,4),
- new SqlParameter("@F_HASTENCOUNTS", SqlDbType.Int,4),
- new SqlParameter("@F_RANGEID", SqlDbType.Decimal,9),
- new SqlParameter("@F_RANGEX", SqlDbType.Decimal,9),
- new SqlParameter("@F_RANGEY", SqlDbType.Decimal,9),
- new SqlParameter("@F_INSTANCEID", SqlDbType.Int,4),
- new SqlParameter("@F_CUSTOMERID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRMANID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRMANNAME", SqlDbType.NVarChar,20),
- new SqlParameter("@F_REPAIRMANPHONE", SqlDbType.NVarChar,20),
- new SqlParameter("@F_REPAIRREQUEST", SqlDbType.NVarChar,2000),
- new SqlParameter("@F_REPAIRCLOSEMANID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRCLOSEMANNAME", SqlDbType.NVarChar,20),
- new SqlParameter("@F_REPAIRCLOSEREASONS", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_REPAIRCLOSEREPTID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRCLOSEREPT", SqlDbType.NVarChar,50),
- new SqlParameter("@F_REPAIRLEVEL", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRLEVELNAME", SqlDbType.NVarChar,20),
- new SqlParameter("@F_SENTORDERTIME", SqlDbType.DateTime),
- new SqlParameter("@F_USERPHONE", SqlDbType.VarChar,20),
- new SqlParameter("@F_RETURNVISITTIME", SqlDbType.DateTime),
- new SqlParameter("@F_REQUESTSERVICETIME", SqlDbType.DateTime),
- new SqlParameter("@F_SERVICETYPE", SqlDbType.NVarChar,1000),
- new SqlParameter("@F_DECLARATIONTIME", SqlDbType.Decimal,9),
- new SqlParameter("@F_SERVICENATURE", SqlDbType.NVarChar,200),
- new SqlParameter("@F_SERVICEWAY", SqlDbType.NVarChar,20),
- new SqlParameter("@F_RETURNVISITMAN", SqlDbType.NVarChar,20),
- new SqlParameter("@F_RETURNVISITID", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITOPINION", SqlDbType.NChar,10),
- new SqlParameter("@F_RETURNVISITPROBLEM", SqlDbType.NVarChar,2000),
- new SqlParameter("@F_CallId", SqlDbType.Int,4),
- new SqlParameter("@F_CREATEBYids", SqlDbType.NVarChar,100)
- };
- parameters[0].Value = model.F_WORKORDERTYPEID;
- parameters[1].Value = model.F_WORKORDERSTATEID;
- parameters[2].Value = model.F_CODE;
- parameters[3].Value = model.F_WORKORDERNAME;
- parameters[4].Value = model.F_NUMBER;
- parameters[5].Value = model.F_CUSTOMERNAME;
- parameters[6].Value = model.F_CUSTOMERTELEPHONE;
- parameters[7].Value = model.F_LINKMAN;
- parameters[8].Value = model.F_LINKMANTELEPHONE;
- parameters[9].Value = model.F_ADSLACCOUNT;
- parameters[10].Value = model.F_BANDWIDTH;
- parameters[11].Value = model.F_STANDARDADDRESS;
- parameters[12].Value = model.F_INSTALLADDRESS;
- parameters[13].Value = model.F_KSHADDRESSCODE;
- parameters[14].Value = model.F_PROVINCE;
- parameters[15].Value = model.F_CITY;
- parameters[16].Value = model.F_AREA;
- parameters[17].Value = model.F_ROAD;
- parameters[18].Value = model.F_HOUSING;
- parameters[19].Value = model.F_WORKORDERFROM;
- parameters[20].Value = model.F_WORKORDERLEVELID;
- parameters[21].Value = model.F_FILEFLAG;
- parameters[22].Value = model.F_CONTENT;
- parameters[23].Value = model.F_CREATEBY;
- parameters[24].Value = model.F_CREATEDATE;
- parameters[25].Value = model.F_DEPTCODE;
- parameters[26].Value = model.F_EMPCODE;
- parameters[27].Value = model.F_DEPTID;
- parameters[28].Value = model.F_USERID;
- parameters[29].Value = model.F_USERNAME;
- parameters[30].Value = model.F_RETURNVISITFLAG;
- parameters[31].Value = model.F_RETURNVISITSTATE;
- parameters[32].Value = model.F_RETURNVISITRESULT;
- parameters[33].Value = model.F_RETURNVISITCONTENT;
- parameters[34].Value = model.F_DELETEFLAG;
- parameters[35].Value = model.F_ALLUSETIMES;
- parameters[36].Value = model.F_STARTTIME;
- parameters[37].Value = model.F_ENDTIME;
- parameters[38].Value = model.F_REMAINDERTIME;
- parameters[39].Value = model.F_REMAINDERENDTIME;
- parameters[40].Value = model.F_SUBSCRIBETIME1;
- parameters[41].Value = model.F_SUBSCRIBETIME2;
- parameters[42].Value = model.F_ACCEPTTIMELIMIT;
- parameters[43].Value = model.F_ASKFINISHTIME;
- parameters[44].Value = model.F_OVERTIMES;
- parameters[45].Value = model.F_FORMID;
- parameters[46].Value = model.F_HASTENCOUNTS;
- parameters[47].Value = model.F_RANGEID;
- parameters[48].Value = model.F_RANGEX;
- parameters[49].Value = model.F_RANGEY;
- parameters[50].Value = model.F_INSTANCEID;
- parameters[51].Value = model.F_CUSTOMERID;
- parameters[52].Value = model.F_REPAIRMANID;
- parameters[53].Value = model.F_REPAIRMANNAME;
- parameters[54].Value = model.F_REPAIRMANPHONE;
- parameters[55].Value = model.F_REPAIRREQUEST;
- parameters[56].Value = model.F_REPAIRCLOSEMANID;
- parameters[57].Value = model.F_REPAIRCLOSEMANNAME;
- parameters[58].Value = model.F_REPAIRCLOSEREASONS;
- parameters[59].Value = model.F_REPAIRCLOSEREPTID;
- parameters[60].Value = model.F_REPAIRCLOSEREPT;
- parameters[61].Value = model.F_REPAIRLEVEL;
- parameters[62].Value = model.F_REPAIRLEVELNAME;
- parameters[63].Value = model.F_SENTORDERTIME;
- parameters[64].Value = model.F_USERPHONE;
- parameters[65].Value = model.F_RETURNVISITTIME;
- parameters[66].Value = model.F_REQUESTSERVICETIME;
- parameters[67].Value = model.F_SERVICETYPE;
- parameters[68].Value = model.F_DECLARATIONTIME;
- parameters[69].Value = model.F_SERVICENATURE;
- parameters[70].Value = model.F_SERVICEWAY;
- parameters[71].Value = model.F_RETURNVISITMAN;
- parameters[72].Value = model.F_RETURNVISITID;
- parameters[73].Value = model.F_RETURNVISITOPINION;
- parameters[74].Value = model.F_RETURNVISITPROBLEM;
- parameters[75].Value = model.F_CallId;
- parameters[76].Value = model.F_CREATEBYids;
- object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters);
- if (obj == null)
- {
- return 0;
- }
- else
- {
- return Convert.ToInt32(obj);
- }
- }
- /// <summary>
- /// 增加一条手工微博工单数据
- /// </summary>
- public int AddWbgd(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("insert into T_Wo_WorkOrderBase(");
- strSql.Append(@"F_WORKORDERTYPEID,F_WORKORDERSTATEID,F_CODE,F_WORKORDERNAME,F_NUMBER,F_CUSTOMERNAME,F_CUSTOMERTELEPHONE,
- F_LINKMAN,F_LINKMANTELEPHONE,F_ADSLACCOUNT,F_BANDWIDTH,F_STANDARDADDRESS,F_INSTALLADDRESS,F_KSHADDRESSCODE,F_PROVINCE,F_CITY,F_AREA,
- F_ROAD,F_HOUSING,F_WORKORDERFROM,F_WORKORDERLEVELID,F_FILEFLAG,F_CONTENT,F_CREATEBY,F_CREATEDATE,F_DEPTCODE,F_EMPCODE,F_DEPTID,F_USERID
- ,F_USERNAME,F_RETURNVISITFLAG,F_RETURNVISITSTATE,F_RETURNVISITRESULT,F_RETURNVISITCONTENT,F_DELETEFLAG,F_ALLUSETIMES,F_STARTTIME,F_ENDTIME,
- F_REMAINDERTIME,F_REMAINDERENDTIME,F_SUBSCRIBETIME1,F_SUBSCRIBETIME2,F_ACCEPTTIMELIMIT,F_ASKFINISHTIME,F_OVERTIMES,F_FORMID,F_HASTENCOUNTS,
- F_RANGEID,F_RANGEX,F_RANGEY,F_INSTANCEID,F_CUSTOMERID,F_REPAIRMANID,F_REPAIRMANNAME,F_REPAIRMANPHONE,F_REPAIRREQUEST,F_REPAIRCLOSEMANID,
- F_REPAIRCLOSEMANNAME,F_REPAIRCLOSEREASONS,F_REPAIRCLOSEREPTID,F_REPAIRCLOSEREPT,F_REPAIRLEVEL,F_REPAIRLEVELNAME,F_SENTORDERTIME,F_USERPHONE,
- F_RETURNVISITTIME,F_REQUESTSERVICETIME,F_SERVICETYPE,F_DECLARATIONTIME,F_SERVICENATURE,F_SERVICEWAY,F_RETURNVISITMAN,F_RETURNVISITID,
- F_RETURNVISITOPINION,F_RETURNVISITPROBLEM,F_CallId,F_CREATEBYids)");
- strSql.Append(" values (");
- strSql.Append(@"@F_WORKORDERTYPEID,@F_WORKORDERSTATEID,@F_CODE,@F_WORKORDERNAME,@F_NUMBER,@F_CUSTOMERNAME,@F_CUSTOMERTELEPHONE,
- @F_LINKMAN,@F_LINKMANTELEPHONE,@F_ADSLACCOUNT,@F_BANDWIDTH,@F_STANDARDADDRESS,@F_INSTALLADDRESS,@F_KSHADDRESSCODE,@F_PROVINCE,@F_CITY,@F_AREA,
- @F_ROAD,@F_HOUSING,@F_WORKORDERFROM,@F_WORKORDERLEVELID,@F_FILEFLAG,@F_CONTENT,@F_CREATEBY,@F_CREATEDATE,@F_DEPTCODE,@F_EMPCODE,@F_DEPTID,@F_USERID,
- @F_USERNAME,@F_RETURNVISITFLAG,@F_RETURNVISITSTATE,@F_RETURNVISITRESULT,@F_RETURNVISITCONTENT,@F_DELETEFLAG,@F_ALLUSETIMES,@F_STARTTIME,@F_ENDTIME,
- @F_REMAINDERTIME,@F_REMAINDERENDTIME,@F_SUBSCRIBETIME1,@F_SUBSCRIBETIME2,@F_ACCEPTTIMELIMIT,@F_ASKFINISHTIME,@F_OVERTIMES,@F_FORMID,@F_HASTENCOUNTS,
- @F_RANGEID,@F_RANGEX,@F_RANGEY,@F_INSTANCEID,@F_CUSTOMERID,@F_REPAIRMANID,@F_REPAIRMANNAME,@F_REPAIRMANPHONE,@F_REPAIRREQUEST,@F_REPAIRCLOSEMANID,
- @F_REPAIRCLOSEMANNAME,@F_REPAIRCLOSEREASONS,@F_REPAIRCLOSEREPTID,@F_REPAIRCLOSEREPT,@F_REPAIRLEVEL,@F_REPAIRLEVELNAME,@F_SENTORDERTIME,@F_USERPHONE,
- @F_RETURNVISITTIME,@F_REQUESTSERVICETIME,@F_SERVICETYPE,@F_DECLARATIONTIME,@F_SERVICENATURE,@F_SERVICEWAY,@F_RETURNVISITMAN,@F_RETURNVISITID,
- @F_RETURNVISITOPINION,@F_RETURNVISITPROBLEM,@F_CallId,@F_CREATEBYids)");
- strSql.Append(";select @@IDENTITY");
- SqlParameter[] parameters = {
- new SqlParameter("@F_WORKORDERTYPEID", SqlDbType.Int,4),
- new SqlParameter("@F_WORKORDERSTATEID", SqlDbType.Int,4),
- new SqlParameter("@F_CODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_WORKORDERNAME", SqlDbType.VarChar,100),
- new SqlParameter("@F_NUMBER", SqlDbType.VarChar,50),
- new SqlParameter("@F_CUSTOMERNAME", SqlDbType.VarChar,50),
- new SqlParameter("@F_CUSTOMERTELEPHONE", SqlDbType.VarChar,50),
- new SqlParameter("@F_LINKMAN", SqlDbType.VarChar,50),
- new SqlParameter("@F_LINKMANTELEPHONE", SqlDbType.VarChar,50),
- new SqlParameter("@F_ADSLACCOUNT", SqlDbType.VarChar,50),
- new SqlParameter("@F_BANDWIDTH", SqlDbType.VarChar,50),
- new SqlParameter("@F_STANDARDADDRESS", SqlDbType.VarChar,200),
- new SqlParameter("@F_INSTALLADDRESS", SqlDbType.VarChar,200),
- new SqlParameter("@F_KSHADDRESSCODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_PROVINCE", SqlDbType.VarChar,50),
- new SqlParameter("@F_CITY", SqlDbType.VarChar,50),
- new SqlParameter("@F_AREA", SqlDbType.VarChar,50),
- new SqlParameter("@F_ROAD", SqlDbType.VarChar,50),
- new SqlParameter("@F_HOUSING", SqlDbType.VarChar,50),
- new SqlParameter("@F_WORKORDERFROM", SqlDbType.VarChar,500),
- new SqlParameter("@F_WORKORDERLEVELID", SqlDbType.Int,4),
- new SqlParameter("@F_FILEFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_CONTENT", SqlDbType.Text),
- new SqlParameter("@F_CREATEBY", SqlDbType.Int,4),
- new SqlParameter("@F_CREATEDATE", SqlDbType.DateTime),
- new SqlParameter("@F_DEPTCODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_EMPCODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_DEPTID", SqlDbType.Int,4),
- new SqlParameter("@F_USERID", SqlDbType.Int,4),
- new SqlParameter("@F_USERNAME", SqlDbType.VarChar,20),
- new SqlParameter("@F_RETURNVISITFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITSTATE", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITRESULT", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITCONTENT", SqlDbType.VarChar,800),
- new SqlParameter("@F_DELETEFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_ALLUSETIMES", SqlDbType.Int,4),
- new SqlParameter("@F_STARTTIME", SqlDbType.DateTime),
- new SqlParameter("@F_ENDTIME", SqlDbType.DateTime),
- new SqlParameter("@F_REMAINDERTIME", SqlDbType.DateTime),
- new SqlParameter("@F_REMAINDERENDTIME", SqlDbType.DateTime),
- new SqlParameter("@F_SUBSCRIBETIME1", SqlDbType.DateTime),
- new SqlParameter("@F_SUBSCRIBETIME2", SqlDbType.DateTime),
- new SqlParameter("@F_ACCEPTTIMELIMIT", SqlDbType.DateTime),
- new SqlParameter("@F_ASKFINISHTIME", SqlDbType.DateTime),
- new SqlParameter("@F_OVERTIMES", SqlDbType.Int,4),
- new SqlParameter("@F_FORMID", SqlDbType.Int,4),
- new SqlParameter("@F_HASTENCOUNTS", SqlDbType.Int,4),
- new SqlParameter("@F_RANGEID", SqlDbType.Decimal,9),
- new SqlParameter("@F_RANGEX", SqlDbType.Decimal,9),
- new SqlParameter("@F_RANGEY", SqlDbType.Decimal,9),
- new SqlParameter("@F_INSTANCEID", SqlDbType.Int,4),
- new SqlParameter("@F_CUSTOMERID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRMANID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRMANNAME", SqlDbType.NVarChar,20),
- new SqlParameter("@F_REPAIRMANPHONE", SqlDbType.NVarChar,20),
- new SqlParameter("@F_REPAIRREQUEST", SqlDbType.NVarChar,2000),
- new SqlParameter("@F_REPAIRCLOSEMANID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRCLOSEMANNAME", SqlDbType.NVarChar,20),
- new SqlParameter("@F_REPAIRCLOSEREASONS", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_REPAIRCLOSEREPTID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRCLOSEREPT", SqlDbType.NVarChar,50),
- new SqlParameter("@F_REPAIRLEVEL", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRLEVELNAME", SqlDbType.NVarChar,20),
- new SqlParameter("@F_SENTORDERTIME", SqlDbType.DateTime),
- new SqlParameter("@F_USERPHONE", SqlDbType.VarChar,20),
- new SqlParameter("@F_RETURNVISITTIME", SqlDbType.DateTime),
- new SqlParameter("@F_REQUESTSERVICETIME", SqlDbType.DateTime),
- new SqlParameter("@F_SERVICETYPE", SqlDbType.NVarChar,1000),
- new SqlParameter("@F_DECLARATIONTIME", SqlDbType.Decimal,9),
- new SqlParameter("@F_SERVICENATURE", SqlDbType.NVarChar,200),
- new SqlParameter("@F_SERVICEWAY", SqlDbType.NVarChar,20),
- new SqlParameter("@F_RETURNVISITMAN", SqlDbType.NVarChar,20),
- new SqlParameter("@F_RETURNVISITID", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITOPINION", SqlDbType.NChar,10),
- new SqlParameter("@F_RETURNVISITPROBLEM", SqlDbType.NVarChar,2000),
- new SqlParameter("@F_CallId", SqlDbType.Int,4),
- new SqlParameter("@F_CREATEBYids", SqlDbType.NVarChar,100)
- };
- parameters[0].Value = model.F_WORKORDERTYPEID;
- parameters[1].Value = model.F_WORKORDERSTATEID;
- parameters[2].Value = GetOrderNumber(int.Parse(model.F_REPAIRLEVEL.ToString()));
- parameters[3].Value = model.F_WORKORDERNAME;
- parameters[4].Value = model.F_NUMBER;
- parameters[5].Value = model.F_CUSTOMERNAME;
- parameters[6].Value = model.F_CUSTOMERTELEPHONE;
- parameters[7].Value = model.F_LINKMAN;
- parameters[8].Value = model.F_LINKMANTELEPHONE;
- parameters[9].Value = model.F_ADSLACCOUNT;
- parameters[10].Value = model.F_BANDWIDTH;
- parameters[11].Value = model.F_STANDARDADDRESS;
- parameters[12].Value = model.F_INSTALLADDRESS;
- parameters[13].Value = model.F_KSHADDRESSCODE;
- parameters[14].Value = model.F_PROVINCE;
- parameters[15].Value = model.F_CITY;
- parameters[16].Value = model.F_AREA;
- parameters[17].Value = model.F_ROAD;
- parameters[18].Value = model.F_HOUSING;
- parameters[19].Value = model.F_WORKORDERFROM;
- parameters[20].Value = model.F_WORKORDERLEVELID;
- parameters[21].Value = model.F_FILEFLAG;
- parameters[22].Value = model.F_CONTENT;
- parameters[23].Value = model.F_CREATEBY;
- parameters[24].Value = model.F_CREATEDATE;
- parameters[25].Value = model.F_DEPTCODE;
- parameters[26].Value = model.F_EMPCODE;
- parameters[27].Value = model.F_DEPTID;
- parameters[28].Value = model.F_USERID;
- parameters[29].Value = model.F_USERNAME;
- parameters[30].Value = model.F_RETURNVISITFLAG;
- parameters[31].Value = model.F_RETURNVISITSTATE;
- parameters[32].Value = model.F_RETURNVISITRESULT;
- parameters[33].Value = model.F_RETURNVISITCONTENT;
- parameters[34].Value = model.F_DELETEFLAG;
- parameters[35].Value = model.F_ALLUSETIMES;
- parameters[36].Value = model.F_STARTTIME;
- parameters[37].Value = model.F_ENDTIME;
- parameters[38].Value = model.F_REMAINDERTIME;
- parameters[39].Value = model.F_REMAINDERENDTIME;
- parameters[40].Value = model.F_SUBSCRIBETIME1;
- parameters[41].Value = model.F_SUBSCRIBETIME2;
- parameters[42].Value = model.F_ACCEPTTIMELIMIT;
- parameters[43].Value = model.F_ASKFINISHTIME;
- parameters[44].Value = model.F_OVERTIMES;
- parameters[45].Value = model.F_FORMID;
- parameters[46].Value = model.F_HASTENCOUNTS;
- parameters[47].Value = model.F_RANGEID;
- parameters[48].Value = model.F_RANGEX;
- parameters[49].Value = model.F_RANGEY;
- parameters[50].Value = model.F_INSTANCEID;
- parameters[51].Value = model.F_CUSTOMERID;
- parameters[52].Value = model.F_REPAIRMANID;
- parameters[53].Value = model.F_REPAIRMANNAME;
- parameters[54].Value = model.F_REPAIRMANPHONE;
- parameters[55].Value = model.F_REPAIRREQUEST;
- parameters[56].Value = model.F_REPAIRCLOSEMANID;
- parameters[57].Value = model.F_REPAIRCLOSEMANNAME;
- parameters[58].Value = model.F_REPAIRCLOSEREASONS;
- parameters[59].Value = model.F_REPAIRCLOSEREPTID;
- parameters[60].Value = model.F_REPAIRCLOSEREPT;
- parameters[61].Value = model.F_REPAIRLEVEL;
- parameters[62].Value = model.F_REPAIRLEVELNAME;
- parameters[63].Value = model.F_SENTORDERTIME;
- parameters[64].Value = model.F_USERPHONE;
- parameters[65].Value = model.F_RETURNVISITTIME;
- parameters[66].Value = model.F_REQUESTSERVICETIME;
- parameters[67].Value = model.F_SERVICETYPE;
- parameters[68].Value = model.F_DECLARATIONTIME;
- parameters[69].Value = model.F_SERVICENATURE;
- parameters[70].Value = model.F_SERVICEWAY;
- parameters[71].Value = model.F_RETURNVISITMAN;
- parameters[72].Value = model.F_RETURNVISITID;
- parameters[73].Value = model.F_RETURNVISITOPINION;
- parameters[74].Value = model.F_RETURNVISITPROBLEM;
- parameters[75].Value = model.F_CallId;
- parameters[76].Value = model.F_CREATEBYids;
- object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters);
- if (obj == null)
- {
- return 0;
- }
- else
- {
- return Convert.ToInt32(obj);
- }
- }
- /// <summary>
- /// 更新一条数据
- /// </summary>
- public bool Update(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append("F_WORKORDERTYPEID=@F_WORKORDERTYPEID,");
- strSql.Append("F_WORKORDERSTATEID=@F_WORKORDERSTATEID,");
- strSql.Append("F_CODE=@F_CODE,");
- strSql.Append("F_WORKORDERNAME=@F_WORKORDERNAME,");
- strSql.Append("F_NUMBER=@F_NUMBER,");
- strSql.Append("F_CUSTOMERNAME=@F_CUSTOMERNAME,");
- strSql.Append("F_CUSTOMERTELEPHONE=@F_CUSTOMERTELEPHONE,");
- strSql.Append("F_LINKMAN=@F_LINKMAN,");
- strSql.Append("F_LINKMANTELEPHONE=@F_LINKMANTELEPHONE,");
- strSql.Append("F_ADSLACCOUNT=@F_ADSLACCOUNT,");
- strSql.Append("F_BANDWIDTH=@F_BANDWIDTH,");
- strSql.Append("F_STANDARDADDRESS=@F_STANDARDADDRESS,");
- strSql.Append("F_INSTALLADDRESS=@F_INSTALLADDRESS,");
- strSql.Append("F_KSHADDRESSCODE=@F_KSHADDRESSCODE,");
- strSql.Append("F_PROVINCE=@F_PROVINCE,");
- strSql.Append("F_CITY=@F_CITY,");
- strSql.Append("F_AREA=@F_AREA,");
- strSql.Append("F_ROAD=@F_ROAD,");
- strSql.Append("F_HOUSING=@F_HOUSING,");
- strSql.Append("F_WORKORDERFROM=@F_WORKORDERFROM,");
- strSql.Append("F_WORKORDERLEVELID=@F_WORKORDERLEVELID,");
- strSql.Append("F_FILEFLAG=@F_FILEFLAG,");
- strSql.Append("F_CONTENT=@F_CONTENT,");
- strSql.Append("F_CREATEBY=@F_CREATEBY,");
- strSql.Append("F_CREATEDATE=@F_CREATEDATE,");
- strSql.Append("F_DEPTCODE=@F_DEPTCODE,");
- strSql.Append("F_EMPCODE=@F_EMPCODE,");
- strSql.Append("F_DEPTID=@F_DEPTID,");
- strSql.Append("F_USERID=@F_USERID,");
- strSql.Append("F_USERNAME=@F_USERNAME,");
- strSql.Append("F_RETURNVISITFLAG=@F_RETURNVISITFLAG,");
- strSql.Append("F_RETURNVISITSTATE=@F_RETURNVISITSTATE,");
- strSql.Append("F_RETURNVISITRESULT=@F_RETURNVISITRESULT,");
- strSql.Append("F_RETURNVISITCONTENT=@F_RETURNVISITCONTENT,");
- strSql.Append("F_DELETEFLAG=@F_DELETEFLAG,");
- strSql.Append("F_ALLUSETIMES=@F_ALLUSETIMES,");
- strSql.Append("F_STARTTIME=@F_STARTTIME,");
- strSql.Append("F_ENDTIME=@F_ENDTIME,");
- strSql.Append("F_REMAINDERTIME=@F_REMAINDERTIME,");
- strSql.Append("F_REMAINDERENDTIME=@F_REMAINDERENDTIME,");
- strSql.Append("F_SUBSCRIBETIME1=@F_SUBSCRIBETIME1,");
- strSql.Append("F_SUBSCRIBETIME2=@F_SUBSCRIBETIME2,");
- strSql.Append("F_ACCEPTTIMELIMIT=@F_ACCEPTTIMELIMIT,");
- strSql.Append("F_ASKFINISHTIME=@F_ASKFINISHTIME,");
- strSql.Append("F_OVERTIMES=@F_OVERTIMES,");
- strSql.Append("F_FORMID=@F_FORMID,");
- strSql.Append("F_HASTENCOUNTS=@F_HASTENCOUNTS,");
- strSql.Append("F_RANGEID=@F_RANGEID,");
- strSql.Append("F_RANGEX=@F_RANGEX,");
- strSql.Append("F_RANGEY=@F_RANGEY,");
- strSql.Append("F_INSTANCEID=@F_INSTANCEID,");
- strSql.Append("F_CUSTOMERID=@F_CUSTOMERID,");
- strSql.Append("F_REPAIRMANID=@F_REPAIRMANID,");
- strSql.Append("F_REPAIRMANNAME=@F_REPAIRMANNAME,");
- strSql.Append("F_REPAIRMANPHONE=@F_REPAIRMANPHONE,");
- strSql.Append("F_REPAIRREQUEST=@F_REPAIRREQUEST,");
- strSql.Append("F_REPAIRCLOSEMANID=@F_REPAIRCLOSEMANID,");
- strSql.Append("F_REPAIRCLOSEMANNAME=@F_REPAIRCLOSEMANNAME,");
- strSql.Append("F_REPAIRCLOSEREASONS=@F_REPAIRCLOSEREASONS,");
- strSql.Append("F_REPAIRCLOSEREPTID=@F_REPAIRCLOSEREPTID,");
- strSql.Append("F_REPAIRCLOSEREPT=@F_REPAIRCLOSEREPT,");
- strSql.Append("F_REPAIRLEVEL=@F_REPAIRLEVEL,");
- strSql.Append("F_REPAIRLEVELNAME=@F_REPAIRLEVELNAME,");
- strSql.Append("F_SENTORDERTIME=@F_SENTORDERTIME,");
- strSql.Append("F_USERPHONE=@F_USERPHONE,");
- strSql.Append("F_RETURNVISITTIME=@F_RETURNVISITTIME,");
- strSql.Append("F_REQUESTSERVICETIME=@F_REQUESTSERVICETIME,");
- strSql.Append("F_SERVICETYPE=@F_SERVICETYPE,");
- strSql.Append("F_DECLARATIONTIME=@F_DECLARATIONTIME,");
- strSql.Append("F_SERVICENATURE=@F_SERVICENATURE,");
- strSql.Append("F_SERVICEWAY=@F_SERVICEWAY,");
- strSql.Append("F_RETURNVISITMAN=@F_RETURNVISITMAN,");
- strSql.Append("F_RETURNVISITID=@F_RETURNVISITID,");
- strSql.Append("F_RETURNVISITOPINION=@F_RETURNVISITOPINION,");
- strSql.Append("F_RETURNVISITPROBLEM=@F_RETURNVISITPROBLEM,");
- strSql.Append("F_CREATEBYids=@F_CREATEBYids,");
- strSql.Append("F_CallId=@F_CallId");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_WORKORDERTYPEID", SqlDbType.Int,4),
- new SqlParameter("@F_WORKORDERSTATEID", SqlDbType.Int,4),
- new SqlParameter("@F_CODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_WORKORDERNAME", SqlDbType.VarChar,100),
- new SqlParameter("@F_NUMBER", SqlDbType.VarChar,50),
- new SqlParameter("@F_CUSTOMERNAME", SqlDbType.VarChar,50),
- new SqlParameter("@F_CUSTOMERTELEPHONE", SqlDbType.VarChar,50),
- new SqlParameter("@F_LINKMAN", SqlDbType.VarChar,50),
- new SqlParameter("@F_LINKMANTELEPHONE", SqlDbType.VarChar,50),
- new SqlParameter("@F_ADSLACCOUNT", SqlDbType.VarChar,50),
- new SqlParameter("@F_BANDWIDTH", SqlDbType.VarChar,50),
- new SqlParameter("@F_STANDARDADDRESS", SqlDbType.VarChar,200),
- new SqlParameter("@F_INSTALLADDRESS", SqlDbType.VarChar,200),
- new SqlParameter("@F_KSHADDRESSCODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_PROVINCE", SqlDbType.VarChar,50),
- new SqlParameter("@F_CITY", SqlDbType.VarChar,50),
- new SqlParameter("@F_AREA", SqlDbType.VarChar,50),
- new SqlParameter("@F_ROAD", SqlDbType.VarChar,50),
- new SqlParameter("@F_HOUSING", SqlDbType.VarChar,50),
- new SqlParameter("@F_WORKORDERFROM", SqlDbType.VarChar,500),
- new SqlParameter("@F_WORKORDERLEVELID", SqlDbType.Int,4),
- new SqlParameter("@F_FILEFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_CONTENT", SqlDbType.Text),
- new SqlParameter("@F_CREATEBY", SqlDbType.Int,4),
- new SqlParameter("@F_CREATEDATE", SqlDbType.DateTime),
- new SqlParameter("@F_DEPTCODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_EMPCODE", SqlDbType.VarChar,50),
- new SqlParameter("@F_DEPTID", SqlDbType.Int,4),
- new SqlParameter("@F_USERID", SqlDbType.Int,4),
- new SqlParameter("@F_USERNAME", SqlDbType.VarChar,20),
- new SqlParameter("@F_RETURNVISITFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITSTATE", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITRESULT", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITCONTENT", SqlDbType.VarChar,800),
- new SqlParameter("@F_DELETEFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_ALLUSETIMES", SqlDbType.Int,4),
- new SqlParameter("@F_STARTTIME", SqlDbType.DateTime),
- new SqlParameter("@F_ENDTIME", SqlDbType.DateTime),
- new SqlParameter("@F_REMAINDERTIME", SqlDbType.DateTime),
- new SqlParameter("@F_REMAINDERENDTIME", SqlDbType.DateTime),
- new SqlParameter("@F_SUBSCRIBETIME1", SqlDbType.DateTime),
- new SqlParameter("@F_SUBSCRIBETIME2", SqlDbType.DateTime),
- new SqlParameter("@F_ACCEPTTIMELIMIT", SqlDbType.DateTime),
- new SqlParameter("@F_ASKFINISHTIME", SqlDbType.DateTime),
- new SqlParameter("@F_OVERTIMES", SqlDbType.Int,4),
- new SqlParameter("@F_FORMID", SqlDbType.Int,4),
- new SqlParameter("@F_HASTENCOUNTS", SqlDbType.Int,4),
- new SqlParameter("@F_RANGEID", SqlDbType.Decimal,9),
- new SqlParameter("@F_RANGEX", SqlDbType.Decimal,9),
- new SqlParameter("@F_RANGEY", SqlDbType.Decimal,9),
- new SqlParameter("@F_INSTANCEID", SqlDbType.Int,4),
- new SqlParameter("@F_CUSTOMERID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRMANID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRMANNAME", SqlDbType.NVarChar,20),
- new SqlParameter("@F_REPAIRMANPHONE", SqlDbType.NVarChar,20),
- new SqlParameter("@F_REPAIRREQUEST", SqlDbType.NVarChar,2000),
- new SqlParameter("@F_REPAIRCLOSEMANID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRCLOSEMANNAME", SqlDbType.NVarChar,20),
- new SqlParameter("@F_REPAIRCLOSEREASONS", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_REPAIRCLOSEREPTID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRCLOSEREPT", SqlDbType.NVarChar,50),
- new SqlParameter("@F_REPAIRLEVEL", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRLEVELNAME", SqlDbType.NVarChar,20),
- new SqlParameter("@F_SENTORDERTIME", SqlDbType.DateTime),
- new SqlParameter("@F_USERPHONE", SqlDbType.VarChar,20),
- new SqlParameter("@F_RETURNVISITTIME", SqlDbType.DateTime),
- new SqlParameter("@F_REQUESTSERVICETIME", SqlDbType.DateTime),
- new SqlParameter("@F_SERVICETYPE", SqlDbType.NVarChar,1000),
- new SqlParameter("@F_DECLARATIONTIME", SqlDbType.Decimal,9),
- new SqlParameter("@F_SERVICENATURE", SqlDbType.NVarChar,200),
- new SqlParameter("@F_SERVICEWAY", SqlDbType.NVarChar,20),
- new SqlParameter("@F_RETURNVISITMAN", SqlDbType.NVarChar,20),
- new SqlParameter("@F_RETURNVISITID", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITOPINION", SqlDbType.NChar,10),
- new SqlParameter("@F_RETURNVISITPROBLEM", SqlDbType.NVarChar,2000),
- new SqlParameter("@F_CREATEBYids", SqlDbType.NVarChar,100),
- new SqlParameter("@F_CallId", SqlDbType.Int,4),
- new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)};
- parameters[0].Value = model.F_WORKORDERTYPEID;
- parameters[1].Value = model.F_WORKORDERSTATEID;
- parameters[2].Value = model.F_CODE;
- parameters[3].Value = model.F_WORKORDERNAME;
- parameters[4].Value = model.F_NUMBER;
- parameters[5].Value = model.F_CUSTOMERNAME;
- parameters[6].Value = model.F_CUSTOMERTELEPHONE;
- parameters[7].Value = model.F_LINKMAN;
- parameters[8].Value = model.F_LINKMANTELEPHONE;
- parameters[9].Value = model.F_ADSLACCOUNT;
- parameters[10].Value = model.F_BANDWIDTH;
- parameters[11].Value = model.F_STANDARDADDRESS;
- parameters[12].Value = model.F_INSTALLADDRESS;
- parameters[13].Value = model.F_KSHADDRESSCODE;
- parameters[14].Value = model.F_PROVINCE;
- parameters[15].Value = model.F_CITY;
- parameters[16].Value = model.F_AREA;
- parameters[17].Value = model.F_ROAD;
- parameters[18].Value = model.F_HOUSING;
- parameters[19].Value = model.F_WORKORDERFROM;
- parameters[20].Value = model.F_WORKORDERLEVELID;
- parameters[21].Value = model.F_FILEFLAG;
- parameters[22].Value = model.F_CONTENT;
- parameters[23].Value = model.F_CREATEBY;
- parameters[24].Value = model.F_CREATEDATE;
- parameters[25].Value = model.F_DEPTCODE;
- parameters[26].Value = model.F_EMPCODE;
- parameters[27].Value = model.F_DEPTID;
- parameters[28].Value = model.F_USERID;
- parameters[29].Value = model.F_USERNAME;
- parameters[30].Value = model.F_RETURNVISITFLAG;
- parameters[31].Value = model.F_RETURNVISITSTATE;
- parameters[32].Value = model.F_RETURNVISITRESULT;
- parameters[33].Value = model.F_RETURNVISITCONTENT;
- parameters[34].Value = model.F_DELETEFLAG;
- parameters[35].Value = model.F_ALLUSETIMES;
- parameters[36].Value = model.F_STARTTIME;
- parameters[37].Value = model.F_ENDTIME;
- parameters[38].Value = model.F_REMAINDERTIME;
- parameters[39].Value = model.F_REMAINDERENDTIME;
- parameters[40].Value = model.F_SUBSCRIBETIME1;
- parameters[41].Value = model.F_SUBSCRIBETIME2;
- parameters[42].Value = model.F_ACCEPTTIMELIMIT;
- parameters[43].Value = model.F_ASKFINISHTIME;
- parameters[44].Value = model.F_OVERTIMES;
- parameters[45].Value = model.F_FORMID;
- parameters[46].Value = model.F_HASTENCOUNTS;
- parameters[47].Value = model.F_RANGEID;
- parameters[48].Value = model.F_RANGEX;
- parameters[49].Value = model.F_RANGEY;
- parameters[50].Value = model.F_INSTANCEID;
- parameters[51].Value = model.F_CUSTOMERID;
- parameters[52].Value = model.F_REPAIRMANID;
- parameters[53].Value = model.F_REPAIRMANNAME;
- parameters[54].Value = model.F_REPAIRMANPHONE;
- parameters[55].Value = model.F_REPAIRREQUEST;
- parameters[56].Value = model.F_REPAIRCLOSEMANID;
- parameters[57].Value = model.F_REPAIRCLOSEMANNAME;
- parameters[58].Value = model.F_REPAIRCLOSEREASONS;
- parameters[59].Value = model.F_REPAIRCLOSEREPTID;
- parameters[60].Value = model.F_REPAIRCLOSEREPT;
- parameters[61].Value = model.F_REPAIRLEVEL;
- parameters[62].Value = model.F_REPAIRLEVELNAME;
- parameters[63].Value = model.F_SENTORDERTIME;
- parameters[64].Value = model.F_USERPHONE;
- parameters[65].Value = model.F_RETURNVISITTIME;
- parameters[66].Value = model.F_REQUESTSERVICETIME;
- parameters[67].Value = model.F_SERVICETYPE;
- parameters[68].Value = model.F_DECLARATIONTIME;
- parameters[69].Value = model.F_SERVICENATURE;
- parameters[70].Value = model.F_SERVICEWAY;
- parameters[71].Value = model.F_RETURNVISITMAN;
- parameters[72].Value = model.F_RETURNVISITID;
- parameters[73].Value = model.F_RETURNVISITOPINION;
- parameters[74].Value = model.F_RETURNVISITPROBLEM;
- parameters[75].Value = model.F_CREATEBYids;
- parameters[76].Value = model.F_CallId;
- parameters[77].Value = model.F_WORKORDERID;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- public bool Update1(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append("F_CONTENT=@F_CONTENT");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_CONTENT", SqlDbType.Text),
- new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)};
- parameters[0].Value = model.F_CONTENT;
- parameters[1].Value = model.F_WORKORDERID;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- /// <summary>
- /// 定责人员更新
- /// </summary>
- /// <param name="model"></param>
- /// <returns></returns>
- public bool UpdateDZuser(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_ROAD=@F_ROAD");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID AND (F_ROAD='' Or F_ROAD IS NULL)");
- SqlParameter[] parameters = {
- new SqlParameter("@F_ROAD", SqlDbType.VarChar,50),
- new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)};
- parameters[0].Value = model.F_ROAD;
- parameters[1].Value = model.F_WORKORDERID;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- /// <summary>
- /// 定责事件分类
- /// </summary>
- /// <param name="model"></param>
- /// <returns></returns>
- public bool UpdateDZClass(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_PROVINCE=@F_PROVINCE, ");
- strSql.Append(" F_WORKORDERSTATEID=5, ");
- strSql.Append(" F_REPAIRREQUEST='已定责', ");
- strSql.Append(" F_CITY=@F_CITY, ");
- strSql.Append(" F_SERVICENATURE=@F_SERVICENATURE, ");
- strSql.Append(" F_SERVICETYPE=@F_SERVICETYPE, ");
- strSql.Append(" F_HASTENCOUNTS=ISNULL(F_HASTENCOUNTS,0)+1, ");
- strSql.Append(" F_AREA=@F_AREA ");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID AND F_WORKORDERSTATEID>3");
- SqlParameter[] parameters = {
- new SqlParameter("@F_PROVINCE",model.F_PROVINCE ),
- new SqlParameter("@F_CITY", model.F_CITY),
- new SqlParameter("@F_AREA", model.F_AREA),
- new SqlParameter("@F_WORKORDERID", model.F_WORKORDERID),
- new SqlParameter("@F_SERVICENATURE", model.F_SERVICENATURE),
- new SqlParameter("@F_SERVICETYPE", model.F_SERVICETYPE)
- };
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- /// <summary>
- /// 删除一条数据
- /// </summary>
- public bool Delete(int F_WORKORDERID)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("delete from T_Wo_WorkOrderBase ");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)
- };
- parameters[0].Value = F_WORKORDERID;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- /// <summary>
- /// 批量删除数据
- /// </summary>
- public bool DeleteList(string F_WORKORDERIDlist)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("delete from T_Wo_WorkOrderBase ");
- strSql.Append(" where F_WORKORDERID in (" + F_WORKORDERIDlist + ") ");
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString());
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- /// <summary>
- /// 得到一个对象实体
- /// </summary>
- public ZXDT.CallCenter.Model.T_Wo_WorkOrderBase GetModel(int F_WORKORDERID)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(@"select top 1 F_WORKORDERID,F_WORKORDERTYPEID,F_WORKORDERSTATEID,
- F_CODE,F_WORKORDERNAME,F_NUMBER,F_CUSTOMERNAME,F_CUSTOMERTELEPHONE,F_LINKMAN,F_LINKMANTELEPHONE,
- F_ADSLACCOUNT,F_BANDWIDTH,F_STANDARDADDRESS,F_INSTALLADDRESS,F_KSHADDRESSCODE,F_PROVINCE,F_CITY,F_AREA,
- F_ROAD,F_HOUSING,F_WORKORDERFROM,F_WORKORDERLEVELID,F_FILEFLAG,F_CONTENT,F_CREATEBY,F_CREATEDATE,F_DEPTCODE,
- F_EMPCODE,F_DEPTID,F_USERID,F_USERNAME,F_RETURNVISITFLAG,F_RETURNVISITSTATE,F_RETURNVISITRESULT,F_RETURNVISITCONTENT,
- F_DELETEFLAG,F_ALLUSETIMES,F_STARTTIME,F_ENDTIME,F_REMAINDERTIME,F_REMAINDERENDTIME,F_SUBSCRIBETIME1,F_SUBSCRIBETIME2,
- F_ACCEPTTIMELIMIT,F_ASKFINISHTIME,F_OVERTIMES,F_FORMID,F_HASTENCOUNTS,F_RANGEID,F_RANGEX,F_RANGEY,F_INSTANCEID,F_CUSTOMERID,
- F_REPAIRMANID,F_REPAIRMANNAME,F_REPAIRMANPHONE,F_REPAIRREQUEST,F_REPAIRCLOSEMANID,F_REPAIRCLOSEMANNAME,F_REPAIRCLOSEREASONS
- ,F_REPAIRCLOSEREPTID,F_REPAIRCLOSEREPT,F_REPAIRLEVEL,F_REPAIRLEVELNAME,F_SENTORDERTIME,F_USERPHONE,F_RETURNVISITTIME,
- F_REQUESTSERVICETIME,F_SERVICETYPE,F_DECLARATIONTIME,F_SERVICENATURE,F_SERVICEWAY,F_RETURNVISITMAN,F_RETURNVISITID,
- F_RETURNVISITOPINION,F_RETURNVISITPROBLEM,F_CallId,F_CREATEBYids from T_Wo_WorkOrderBase ");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)
- };
- parameters[0].Value = F_WORKORDERID;
- ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model = new ZXDT.CallCenter.Model.T_Wo_WorkOrderBase();
- DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
- if (ds.Tables[0].Rows.Count > 0)
- {
- if (ds.Tables[0].Rows[0]["F_WORKORDERID"] != null && ds.Tables[0].Rows[0]["F_WORKORDERID"].ToString() != "")
- {
- model.F_WORKORDERID = int.Parse(ds.Tables[0].Rows[0]["F_WORKORDERID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_WORKORDERTYPEID"] != null && ds.Tables[0].Rows[0]["F_WORKORDERTYPEID"].ToString() != "")
- {
- model.F_WORKORDERTYPEID = int.Parse(ds.Tables[0].Rows[0]["F_WORKORDERTYPEID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_WORKORDERSTATEID"] != null && ds.Tables[0].Rows[0]["F_WORKORDERSTATEID"].ToString() != "")
- {
- model.F_WORKORDERSTATEID = int.Parse(ds.Tables[0].Rows[0]["F_WORKORDERSTATEID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_CODE"] != null && ds.Tables[0].Rows[0]["F_CODE"].ToString() != "")
- {
- model.F_CODE = ds.Tables[0].Rows[0]["F_CODE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_WORKORDERNAME"] != null && ds.Tables[0].Rows[0]["F_WORKORDERNAME"].ToString() != "")
- {
- model.F_WORKORDERNAME = ds.Tables[0].Rows[0]["F_WORKORDERNAME"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_NUMBER"] != null && ds.Tables[0].Rows[0]["F_NUMBER"].ToString() != "")
- {
- model.F_NUMBER = ds.Tables[0].Rows[0]["F_NUMBER"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_CUSTOMERNAME"] != null && ds.Tables[0].Rows[0]["F_CUSTOMERNAME"].ToString() != "")
- {
- model.F_CUSTOMERNAME = ds.Tables[0].Rows[0]["F_CUSTOMERNAME"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_CUSTOMERTELEPHONE"] != null && ds.Tables[0].Rows[0]["F_CUSTOMERTELEPHONE"].ToString() != "")
- {
- model.F_CUSTOMERTELEPHONE = ds.Tables[0].Rows[0]["F_CUSTOMERTELEPHONE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_LINKMAN"] != null && ds.Tables[0].Rows[0]["F_LINKMAN"].ToString() != "")
- {
- model.F_LINKMAN = ds.Tables[0].Rows[0]["F_LINKMAN"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_LINKMANTELEPHONE"] != null && ds.Tables[0].Rows[0]["F_LINKMANTELEPHONE"].ToString() != "")
- {
- model.F_LINKMANTELEPHONE = ds.Tables[0].Rows[0]["F_LINKMANTELEPHONE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_ADSLACCOUNT"] != null && ds.Tables[0].Rows[0]["F_ADSLACCOUNT"].ToString() != "")
- {
- model.F_ADSLACCOUNT = ds.Tables[0].Rows[0]["F_ADSLACCOUNT"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_BANDWIDTH"] != null && ds.Tables[0].Rows[0]["F_BANDWIDTH"].ToString() != "")
- {
- model.F_BANDWIDTH = ds.Tables[0].Rows[0]["F_BANDWIDTH"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_STANDARDADDRESS"] != null && ds.Tables[0].Rows[0]["F_STANDARDADDRESS"].ToString() != "")
- {
- model.F_STANDARDADDRESS = ds.Tables[0].Rows[0]["F_STANDARDADDRESS"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_INSTALLADDRESS"] != null && ds.Tables[0].Rows[0]["F_INSTALLADDRESS"].ToString() != "")
- {
- model.F_INSTALLADDRESS = ds.Tables[0].Rows[0]["F_INSTALLADDRESS"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_KSHADDRESSCODE"] != null && ds.Tables[0].Rows[0]["F_KSHADDRESSCODE"].ToString() != "")
- {
- model.F_KSHADDRESSCODE = ds.Tables[0].Rows[0]["F_KSHADDRESSCODE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_PROVINCE"] != null && ds.Tables[0].Rows[0]["F_PROVINCE"].ToString() != "")
- {
- model.F_PROVINCE = ds.Tables[0].Rows[0]["F_PROVINCE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_CITY"] != null && ds.Tables[0].Rows[0]["F_CITY"].ToString() != "")
- {
- model.F_CITY = ds.Tables[0].Rows[0]["F_CITY"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_AREA"] != null && ds.Tables[0].Rows[0]["F_AREA"].ToString() != "")
- {
- model.F_AREA = ds.Tables[0].Rows[0]["F_AREA"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_ROAD"] != null && ds.Tables[0].Rows[0]["F_ROAD"].ToString() != "")
- {
- model.F_ROAD = ds.Tables[0].Rows[0]["F_ROAD"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_HOUSING"] != null && ds.Tables[0].Rows[0]["F_HOUSING"].ToString() != "")
- {
- model.F_HOUSING = ds.Tables[0].Rows[0]["F_HOUSING"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_WORKORDERFROM"] != null && ds.Tables[0].Rows[0]["F_WORKORDERFROM"].ToString() != "")
- {
- model.F_WORKORDERFROM = ds.Tables[0].Rows[0]["F_WORKORDERFROM"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_WORKORDERLEVELID"] != null && ds.Tables[0].Rows[0]["F_WORKORDERLEVELID"].ToString() != "")
- {
- model.F_WORKORDERLEVELID = int.Parse(ds.Tables[0].Rows[0]["F_WORKORDERLEVELID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_FILEFLAG"] != null && ds.Tables[0].Rows[0]["F_FILEFLAG"].ToString() != "")
- {
- model.F_FILEFLAG = int.Parse(ds.Tables[0].Rows[0]["F_FILEFLAG"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_CONTENT"] != null && ds.Tables[0].Rows[0]["F_CONTENT"].ToString() != "")
- {
- model.F_CONTENT = ds.Tables[0].Rows[0]["F_CONTENT"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_CREATEBY"] != null && ds.Tables[0].Rows[0]["F_CREATEBY"].ToString() != "")
- {
- model.F_CREATEBY = int.Parse(ds.Tables[0].Rows[0]["F_CREATEBY"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_CREATEDATE"] != null && ds.Tables[0].Rows[0]["F_CREATEDATE"].ToString() != "")
- {
- model.F_CREATEDATE = DateTime.Parse(ds.Tables[0].Rows[0]["F_CREATEDATE"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_DEPTCODE"] != null && ds.Tables[0].Rows[0]["F_DEPTCODE"].ToString() != "")
- {
- model.F_DEPTCODE = ds.Tables[0].Rows[0]["F_DEPTCODE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_EMPCODE"] != null && ds.Tables[0].Rows[0]["F_EMPCODE"].ToString() != "")
- {
- model.F_EMPCODE = ds.Tables[0].Rows[0]["F_EMPCODE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_DEPTID"] != null && ds.Tables[0].Rows[0]["F_DEPTID"].ToString() != "")
- {
- model.F_DEPTID = int.Parse(ds.Tables[0].Rows[0]["F_DEPTID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_USERID"] != null && ds.Tables[0].Rows[0]["F_USERID"].ToString() != "")
- {
- model.F_USERID = int.Parse(ds.Tables[0].Rows[0]["F_USERID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_USERNAME"] != null && ds.Tables[0].Rows[0]["F_USERNAME"].ToString() != "")
- {
- model.F_USERNAME = ds.Tables[0].Rows[0]["F_USERNAME"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_RETURNVISITFLAG"] != null && ds.Tables[0].Rows[0]["F_RETURNVISITFLAG"].ToString() != "")
- {
- model.F_RETURNVISITFLAG = int.Parse(ds.Tables[0].Rows[0]["F_RETURNVISITFLAG"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_RETURNVISITSTATE"] != null && ds.Tables[0].Rows[0]["F_RETURNVISITSTATE"].ToString() != "")
- {
- model.F_RETURNVISITSTATE = int.Parse(ds.Tables[0].Rows[0]["F_RETURNVISITSTATE"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_RETURNVISITRESULT"] != null && ds.Tables[0].Rows[0]["F_RETURNVISITRESULT"].ToString() != "")
- {
- model.F_RETURNVISITRESULT = int.Parse(ds.Tables[0].Rows[0]["F_RETURNVISITRESULT"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_RETURNVISITCONTENT"] != null && ds.Tables[0].Rows[0]["F_RETURNVISITCONTENT"].ToString() != "")
- {
- model.F_RETURNVISITCONTENT = ds.Tables[0].Rows[0]["F_RETURNVISITCONTENT"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_DELETEFLAG"] != null && ds.Tables[0].Rows[0]["F_DELETEFLAG"].ToString() != "")
- {
- model.F_DELETEFLAG = int.Parse(ds.Tables[0].Rows[0]["F_DELETEFLAG"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_ALLUSETIMES"] != null && ds.Tables[0].Rows[0]["F_ALLUSETIMES"].ToString() != "")
- {
- model.F_ALLUSETIMES = int.Parse(ds.Tables[0].Rows[0]["F_ALLUSETIMES"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_STARTTIME"] != null && ds.Tables[0].Rows[0]["F_STARTTIME"].ToString() != "")
- {
- model.F_STARTTIME = DateTime.Parse(ds.Tables[0].Rows[0]["F_STARTTIME"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_ENDTIME"] != null && ds.Tables[0].Rows[0]["F_ENDTIME"].ToString() != "")
- {
- model.F_ENDTIME = DateTime.Parse(ds.Tables[0].Rows[0]["F_ENDTIME"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_REMAINDERTIME"] != null && ds.Tables[0].Rows[0]["F_REMAINDERTIME"].ToString() != "")
- {
- model.F_REMAINDERTIME = DateTime.Parse(ds.Tables[0].Rows[0]["F_REMAINDERTIME"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_REMAINDERENDTIME"] != null && ds.Tables[0].Rows[0]["F_REMAINDERENDTIME"].ToString() != "")
- {
- model.F_REMAINDERENDTIME = DateTime.Parse(ds.Tables[0].Rows[0]["F_REMAINDERENDTIME"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_SUBSCRIBETIME1"] != null && ds.Tables[0].Rows[0]["F_SUBSCRIBETIME1"].ToString() != "")
- {
- model.F_SUBSCRIBETIME1 = DateTime.Parse(ds.Tables[0].Rows[0]["F_SUBSCRIBETIME1"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_SUBSCRIBETIME2"] != null && ds.Tables[0].Rows[0]["F_SUBSCRIBETIME2"].ToString() != "")
- {
- model.F_SUBSCRIBETIME2 = DateTime.Parse(ds.Tables[0].Rows[0]["F_SUBSCRIBETIME2"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_ACCEPTTIMELIMIT"] != null && ds.Tables[0].Rows[0]["F_ACCEPTTIMELIMIT"].ToString() != "")
- {
- model.F_ACCEPTTIMELIMIT = DateTime.Parse(ds.Tables[0].Rows[0]["F_ACCEPTTIMELIMIT"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_ASKFINISHTIME"] != null && ds.Tables[0].Rows[0]["F_ASKFINISHTIME"].ToString() != "")
- {
- model.F_ASKFINISHTIME = DateTime.Parse(ds.Tables[0].Rows[0]["F_ASKFINISHTIME"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_OVERTIMES"] != null && ds.Tables[0].Rows[0]["F_OVERTIMES"].ToString() != "")
- {
- model.F_OVERTIMES = int.Parse(ds.Tables[0].Rows[0]["F_OVERTIMES"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_FORMID"] != null && ds.Tables[0].Rows[0]["F_FORMID"].ToString() != "")
- {
- model.F_FORMID = int.Parse(ds.Tables[0].Rows[0]["F_FORMID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_HASTENCOUNTS"] != null && ds.Tables[0].Rows[0]["F_HASTENCOUNTS"].ToString() != "")
- {
- model.F_HASTENCOUNTS = int.Parse(ds.Tables[0].Rows[0]["F_HASTENCOUNTS"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_RANGEID"] != null && ds.Tables[0].Rows[0]["F_RANGEID"].ToString() != "")
- {
- model.F_RANGEID = decimal.Parse(ds.Tables[0].Rows[0]["F_RANGEID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_RANGEX"] != null && ds.Tables[0].Rows[0]["F_RANGEX"].ToString() != "")
- {
- model.F_RANGEX = decimal.Parse(ds.Tables[0].Rows[0]["F_RANGEX"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_RANGEY"] != null && ds.Tables[0].Rows[0]["F_RANGEY"].ToString() != "")
- {
- model.F_RANGEY = decimal.Parse(ds.Tables[0].Rows[0]["F_RANGEY"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_INSTANCEID"] != null && ds.Tables[0].Rows[0]["F_INSTANCEID"].ToString() != "")
- {
- model.F_INSTANCEID = int.Parse(ds.Tables[0].Rows[0]["F_INSTANCEID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_CUSTOMERID"] != null && ds.Tables[0].Rows[0]["F_CUSTOMERID"].ToString() != "")
- {
- model.F_CUSTOMERID = int.Parse(ds.Tables[0].Rows[0]["F_CUSTOMERID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRMANID"] != null && ds.Tables[0].Rows[0]["F_REPAIRMANID"].ToString() != "")
- {
- model.F_REPAIRMANID = int.Parse(ds.Tables[0].Rows[0]["F_REPAIRMANID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRMANNAME"] != null && ds.Tables[0].Rows[0]["F_REPAIRMANNAME"].ToString() != "")
- {
- model.F_REPAIRMANNAME = ds.Tables[0].Rows[0]["F_REPAIRMANNAME"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRMANPHONE"] != null && ds.Tables[0].Rows[0]["F_REPAIRMANPHONE"].ToString() != "")
- {
- model.F_REPAIRMANPHONE = ds.Tables[0].Rows[0]["F_REPAIRMANPHONE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRREQUEST"] != null && ds.Tables[0].Rows[0]["F_REPAIRREQUEST"].ToString() != "")
- {
- model.F_REPAIRREQUEST = ds.Tables[0].Rows[0]["F_REPAIRREQUEST"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRCLOSEMANID"] != null && ds.Tables[0].Rows[0]["F_REPAIRCLOSEMANID"].ToString() != "")
- {
- model.F_REPAIRCLOSEMANID = int.Parse(ds.Tables[0].Rows[0]["F_REPAIRCLOSEMANID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRCLOSEMANNAME"] != null && ds.Tables[0].Rows[0]["F_REPAIRCLOSEMANNAME"].ToString() != "")
- {
- model.F_REPAIRCLOSEMANNAME = ds.Tables[0].Rows[0]["F_REPAIRCLOSEMANNAME"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRCLOSEREASONS"] != null && ds.Tables[0].Rows[0]["F_REPAIRCLOSEREASONS"].ToString() != "")
- {
- model.F_REPAIRCLOSEREASONS = ds.Tables[0].Rows[0]["F_REPAIRCLOSEREASONS"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRCLOSEREPTID"] != null && ds.Tables[0].Rows[0]["F_REPAIRCLOSEREPTID"].ToString() != "")
- {
- model.F_REPAIRCLOSEREPTID = int.Parse(ds.Tables[0].Rows[0]["F_REPAIRCLOSEREPTID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRCLOSEREPT"] != null && ds.Tables[0].Rows[0]["F_REPAIRCLOSEREPT"].ToString() != "")
- {
- model.F_REPAIRCLOSEREPT = ds.Tables[0].Rows[0]["F_REPAIRCLOSEREPT"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRLEVEL"] != null && ds.Tables[0].Rows[0]["F_REPAIRLEVEL"].ToString() != "")
- {
- model.F_REPAIRLEVEL = int.Parse(ds.Tables[0].Rows[0]["F_REPAIRLEVEL"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_REPAIRLEVELNAME"] != null && ds.Tables[0].Rows[0]["F_REPAIRLEVELNAME"].ToString() != "")
- {
- model.F_REPAIRLEVELNAME = ds.Tables[0].Rows[0]["F_REPAIRLEVELNAME"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_SENTORDERTIME"] != null && ds.Tables[0].Rows[0]["F_SENTORDERTIME"].ToString() != "")
- {
- model.F_SENTORDERTIME = DateTime.Parse(ds.Tables[0].Rows[0]["F_SENTORDERTIME"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_USERPHONE"] != null && ds.Tables[0].Rows[0]["F_USERPHONE"].ToString() != "")
- {
- model.F_USERPHONE = ds.Tables[0].Rows[0]["F_USERPHONE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_RETURNVISITTIME"] != null && ds.Tables[0].Rows[0]["F_RETURNVISITTIME"].ToString() != "")
- {
- model.F_RETURNVISITTIME = DateTime.Parse(ds.Tables[0].Rows[0]["F_RETURNVISITTIME"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_REQUESTSERVICETIME"] != null && ds.Tables[0].Rows[0]["F_REQUESTSERVICETIME"].ToString() != "")
- {
- model.F_REQUESTSERVICETIME = DateTime.Parse(ds.Tables[0].Rows[0]["F_REQUESTSERVICETIME"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_SERVICETYPE"] != null && ds.Tables[0].Rows[0]["F_SERVICETYPE"].ToString() != "")
- {
- model.F_SERVICETYPE = ds.Tables[0].Rows[0]["F_SERVICETYPE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_DECLARATIONTIME"] != null && ds.Tables[0].Rows[0]["F_DECLARATIONTIME"].ToString() != "")
- {
- model.F_DECLARATIONTIME = decimal.Parse(ds.Tables[0].Rows[0]["F_DECLARATIONTIME"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_SERVICENATURE"] != null && ds.Tables[0].Rows[0]["F_SERVICENATURE"].ToString() != "")
- {
- model.F_SERVICENATURE = ds.Tables[0].Rows[0]["F_SERVICENATURE"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_SERVICEWAY"] != null && ds.Tables[0].Rows[0]["F_SERVICEWAY"].ToString() != "")
- {
- model.F_SERVICEWAY = ds.Tables[0].Rows[0]["F_SERVICEWAY"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_RETURNVISITMAN"] != null && ds.Tables[0].Rows[0]["F_RETURNVISITMAN"].ToString() != "")
- {
- model.F_RETURNVISITMAN = ds.Tables[0].Rows[0]["F_RETURNVISITMAN"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_RETURNVISITID"] != null && ds.Tables[0].Rows[0]["F_RETURNVISITID"].ToString() != "")
- {
- model.F_RETURNVISITID = int.Parse(ds.Tables[0].Rows[0]["F_RETURNVISITID"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_RETURNVISITOPINION"] != null && ds.Tables[0].Rows[0]["F_RETURNVISITOPINION"].ToString() != "")
- {
- model.F_RETURNVISITOPINION = ds.Tables[0].Rows[0]["F_RETURNVISITOPINION"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_RETURNVISITPROBLEM"] != null && ds.Tables[0].Rows[0]["F_RETURNVISITPROBLEM"].ToString() != "")
- {
- model.F_RETURNVISITPROBLEM = ds.Tables[0].Rows[0]["F_RETURNVISITPROBLEM"].ToString();
- }
- if (ds.Tables[0].Rows[0]["F_CallId"] != null && ds.Tables[0].Rows[0]["F_CallId"].ToString() != "")
- {
- model.F_RETURNVISITID = int.Parse(ds.Tables[0].Rows[0]["F_CallId"].ToString());
- }
- if (ds.Tables[0].Rows[0]["F_CREATEBYids"] != null && ds.Tables[0].Rows[0]["F_CREATEBYids"].ToString() != "")
- {
- model.F_CREATEBYids = ds.Tables[0].Rows[0]["F_CREATEBYids"].ToString();
- }
- return model;
- }
- else
- {
- return null;
- }
- }
- /// <summary>
- /// 获得数据列表
- /// </summary>
- public DataSet GetList(string strWhere)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(@"select F_WORKORDERID,F_WORKORDERTYPEID,F_WORKORDERSTATEID,
- F_CODE,F_WORKORDERNAME,F_NUMBER,F_CUSTOMERNAME,F_CUSTOMERTELEPHONE,F_LINKMAN,F_LINKMANTELEPHONE,
- F_ADSLACCOUNT,F_BANDWIDTH,F_STANDARDADDRESS,F_INSTALLADDRESS,F_KSHADDRESSCODE,F_PROVINCE,F_CITY,
- F_AREA,F_ROAD,F_HOUSING,F_WORKORDERFROM,F_WORKORDERLEVELID,F_FILEFLAG,F_CONTENT,F_CREATEBY,F_CREATEDATE,
- F_DEPTCODE,F_EMPCODE,F_DEPTID,F_USERID,F_USERNAME,F_RETURNVISITFLAG,F_RETURNVISITSTATE,F_RETURNVISITRESULT
- ,F_RETURNVISITCONTENT,F_DELETEFLAG,F_ALLUSETIMES,F_STARTTIME,F_ENDTIME,F_REMAINDERTIME,F_REMAINDERENDTIME,
- F_SUBSCRIBETIME1,F_SUBSCRIBETIME2,F_ACCEPTTIMELIMIT,F_ASKFINISHTIME,F_OVERTIMES,F_FORMID,F_HASTENCOUNTS,F_RANGEID,
- F_RANGEX,F_RANGEY,F_INSTANCEID,F_CUSTOMERID,F_REPAIRMANID,F_REPAIRMANNAME,F_REPAIRMANPHONE,F_REPAIRREQUEST,F_REPAIRCLOSEMANID,
- F_REPAIRCLOSEMANNAME,F_REPAIRCLOSEREASONS,F_REPAIRCLOSEREPTID,F_REPAIRCLOSEREPT,F_REPAIRLEVEL,F_REPAIRLEVELNAME,F_SENTORDERTIME,
- F_USERPHONE,F_RETURNVISITTIME,F_REQUESTSERVICETIME,F_SERVICETYPE,F_DECLARATIONTIME,F_SERVICENATURE,F_SERVICEWAY,F_RETURNVISITMAN,
- F_RETURNVISITID,F_RETURNVISITOPINION,F_RETURNVISITPROBLEM ,F_CallId,F_CREATEBYids ");
- strSql.Append(" FROM T_Wo_WorkOrderBase ");
- if (strWhere.Trim() != "")
- {
- strSql.Append(" where " + strWhere);
- }
- return DbHelperSQL.Query(strSql.ToString());
- }
- /// <summary>
- /// 获得前几行数据
- /// </summary>
- public DataSet GetList(int Top, string strWhere, string filedOrder)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select ");
- if (Top > 0)
- {
- strSql.Append(" top " + Top.ToString());
- }
- strSql.Append(@" F_WORKORDERID,F_WORKORDERTYPEID,F_WORKORDERSTATEID,
- F_CODE,F_WORKORDERNAME,F_NUMBER,F_CUSTOMERNAME,F_CUSTOMERTELEPHONE,F_LINKMAN,F_LINKMANTELEPHONE,
- F_ADSLACCOUNT,F_BANDWIDTH,F_STANDARDADDRESS,F_INSTALLADDRESS,F_KSHADDRESSCODE,F_PROVINCE,F_CITY,F_AREA,
- F_ROAD,F_HOUSING,F_WORKORDERFROM,F_WORKORDERLEVELID,F_FILEFLAG,F_CONTENT,F_CREATEBY,F_CREATEDATE,F_DEPTCODE,
- F_EMPCODE,F_DEPTID,F_USERID,F_USERNAME,F_RETURNVISITFLAG,F_RETURNVISITSTATE,F_RETURNVISITRESULT,F_RETURNVISITCONTENT,
- F_DELETEFLAG,F_ALLUSETIMES,F_STARTTIME,F_ENDTIME,F_REMAINDERTIME,F_REMAINDERENDTIME,F_SUBSCRIBETIME1,F_SUBSCRIBETIME2,
- F_ACCEPTTIMELIMIT,F_ASKFINISHTIME,F_OVERTIMES,F_FORMID,F_HASTENCOUNTS,F_RANGEID,F_RANGEX,F_RANGEY,F_INSTANCEID,F_CUSTOMERID,
- F_REPAIRMANID,F_REPAIRMANNAME,F_REPAIRMANPHONE,F_REPAIRREQUEST,F_REPAIRCLOSEMANID,F_REPAIRCLOSEMANNAME,F_REPAIRCLOSEREASONS,
- F_REPAIRCLOSEREPTID,F_REPAIRCLOSEREPT,F_REPAIRLEVEL,F_REPAIRLEVELNAME,F_SENTORDERTIME,F_USERPHONE,F_RETURNVISITTIME,F_REQUESTSERVICETIME,
- F_SERVICETYPE,F_DECLARATIONTIME,F_SERVICENATURE,F_SERVICEWAY,F_RETURNVISITMAN,F_RETURNVISITID,F_RETURNVISITOPINION,F_RETURNVISITPROBLEM ,F_CallId,F_CREATEBYids");
- strSql.Append(" FROM T_Wo_WorkOrderBase ");
- if (strWhere.Trim() != "")
- {
- strSql.Append(" where " + strWhere);
- }
- strSql.Append(" order by " + filedOrder);
- return DbHelperSQL.Query(strSql.ToString());
- }
- /// <summary>
- /// 获取记录总数
- /// </summary>
- public int GetRecordCount(string strWhere)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select count(1) FROM T_Wo_WorkOrderBase ");
- if (strWhere.Trim() != "")
- {
- strSql.Append(" where " + strWhere);
- }
- object obj = DbHelperSQL.GetSingle(strSql.ToString());
- if (obj == null)
- {
- return 0;
- }
- else
- {
- return Convert.ToInt32(obj);
- }
- }
- /// <summary>
- /// 分页获取数据列表
- /// </summary>
- public DataSet GetListByPage(string strWhere, string orderby, int startIndex, int endIndex)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("SELECT * FROM ( ");
- strSql.Append(" SELECT ROW_NUMBER() OVER (");
- if (!string.IsNullOrEmpty(orderby.Trim()))
- {
- strSql.Append("order by T." + orderby);
- }
- else
- {
- strSql.Append("order by T.F_WORKORDERID desc");
- }
- strSql.Append(")AS Row, T.* from T_Wo_WorkOrderBase T ");
- if (!string.IsNullOrEmpty(strWhere.Trim()))
- {
- strSql.Append(" WHERE " + strWhere);
- }
- strSql.Append(" ) TT");
- strSql.AppendFormat(" WHERE TT.Row between {0} and {1}", startIndex, endIndex);
- return DbHelperSQL.Query(strSql.ToString());
- }
- #region
- /*
- /// <summary>
- /// 分页获取数据列表
- /// </summary>
- public DataSet GetList(int PageSize,int PageIndex,string strWhere)
- {
- SqlParameter[] parameters = {
- new SqlParameter("@tblName", SqlDbType.VarChar, 255),
- new SqlParameter("@fldName", SqlDbType.VarChar, 255),
- new SqlParameter("@PageSize", SqlDbType.Int),
- new SqlParameter("@PageIndex", SqlDbType.Int),
- new SqlParameter("@IsReCount", SqlDbType.Bit),
- new SqlParameter("@OrderType", SqlDbType.Bit),
- new SqlParameter("@strWhere", SqlDbType.VarChar,1000),
- };
- parameters[0].Value = "T_Wo_WorkOrderBase";
- parameters[1].Value = "F_WORKORDERID";
- parameters[2].Value = PageSize;
- parameters[3].Value = PageIndex;
- parameters[4].Value = 0;
- parameters[5].Value = 0;
- parameters[6].Value = strWhere;
- return DbHelperSQL.RunProcedure("UP_GetRecordByPage",parameters,"ds");
- }*/
- #endregion
- #endregion Method
- #region 编辑工单信息
- /// <summary>
- /// 编辑工单信息
- /// </summary>
- /// <param name="model">工单实体</param>
- /// <returns></returns>
- public bool UpdateWorkOrderInfoModel(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- //历史工单id
- int historyId = 0;
- Model.T_Wo_WorkOrderBase modelbase = GetModel(model.F_WORKORDERID);
- // 提交
- if (model.F_WORKORDERSTATEID > 0)
- {
- if (model.F_RETURNVISITFLAG == null)
- {
- model.F_RETURNVISITFLAG = 0;
- }
- if (model.F_REQUESTSERVICETIME.HasValue && model.F_REQUESTSERVICETIME.Value.Year == 1)
- {
- model.F_REQUESTSERVICETIME = null;
- }
- else if (model.F_REQUESTSERVICETIME.HasValue)
- {
- // model.F_REQUESTSERVICETIME = model.F_REQUESTSERVICETIME.Value.AddDays(1).AddSeconds(-1);
- }
- else
- {
- model.F_REQUESTSERVICETIME = null;
- }
- // if (model.F_HOUSING == "表扬" || model.F_HOUSING == "咨询" || model.F_HOUSING == "挂失")
- if (model.F_HOUSING == "表扬")
- {
- // model.F_WORKORDERTYPEID = 3;
- model.F_WORKORDERTYPEID = 3;
- if (model.F_HOUSING == "表扬")
- {
- if (model.HistoryOrderList != null && model.HistoryOrderList.Count > 0)
- {
- //先看看这个 工单有没有表扬的记录 有的话给删掉
- DataTable dt = NoticeBll.GetList(" OrderId='" + model.F_WORKORDERID + "'").Tables[0];
- if (dt.Rows.Count > 0)
- {
- foreach (DataRow dr in dt.Rows)
- {
- int NoticeId = Convert.ToInt32(dr["NoticeId"]);
- Model.T_Wo_WorkOrderNotice modelNotice = NoticeBll.GetModel(NoticeId);
- int userid = Convert.ToInt32(model.F_LINKMAN);
-
- NoticeBll.Delete(NoticeId);
- }
- }
- foreach (Model.T_Wo_WorkOrderHistory historyModel in model.HistoryOrderList)
- {
- Model.T_Wo_WorkOrderNotice modelNotice = new Model.T_Wo_WorkOrderNotice();
- modelNotice.OrderId = model.F_WORKORDERID;
- modelNotice.NoticeType = 0;
- modelNotice.NoticeState = 1;
- modelNotice.NoticeDeptName = historyModel.F_NEXTOWNERARRID.ToMyString();
- modelNotice.NoticeDeptId = historyModel.F_OPTBTNID.ToInt32();
- NoticeBll.Add(modelNotice);
- }
- }
- }
- if (model.F_RETURNVISITFLAG == 1)
- {
- model.F_WORKORDERSTATEID = 3;
- model.F_ENDTIME = DateTime.Now;
- model.F_REPAIRREQUEST = "待回访";
- }
- else
- {
- model.F_ENDTIME = DateTime.Now;
- model.F_WORKORDERSTATEID = 5;
- model.F_REPAIRREQUEST = "已处理";
- }
- }
- // if (model.F_WORKORDERTYPEID == 1)
- else if (model.F_WORKORDERTYPEID == 1)
- {
- //转单
- if (model.HistoryOrderList != null)
- {
- foreach (Model.T_Wo_WorkOrderHistory historyModel in model.HistoryOrderList)
- {
- historyModel.F_INSTANCEID = model.F_WORKORDERID;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 0;
- historyModel.F_StateName = "未处理";
- historyModel.NeedReplayTime = model.F_REQUESTSERVICETIME;
- historyId = InsertWorkOrderHistoryModel(historyModel);
- }
- if (model.HistoryOrderList.Count > 0)
- {
- historyId = model.HistoryOrderList.Count;
- }
- }
- if (model.F_HOUSING == "咨询" || model.F_HOUSING == "挂失")
- {
- #region
- //if (model.F_RETURNVISITFLAG!= 1)
- //{
- // model.F_WORKORDERSTATEID = 3;
- // model.F_ENDTIME = DateTime.Now;
- // model.F_REPAIRREQUEST = "待回访";
- //}
- //else
- //{
- // model.F_WORKORDERSTATEID = 1;
- // model.F_ENDTIME = DateTime.Now;
- // model.F_REPAIRREQUEST = "处理中";
- //}
- #endregion
- model.F_WORKORDERSTATEID = 1;
- model.F_ENDTIME = DateTime.Now;
- model.F_REPAIRREQUEST = "已转办";
- #region
- //if (model.F_RETURNVISITFLAG != 1)
- //{
- //}
- //else
- //{
- // model.F_WORKORDERSTATEID = 3;
- // model.F_ENDTIME = DateTime.Now;
- // model.F_REPAIRREQUEST = "待回访";
- //}
- //foreach (Model.T_Wo_WorkOrderHistory historyModel in model.HistoryOrderList)
- //{
- // historyModel.F_INSTANCEID = model.F_WORKORDERID;
- // historyModel.F_StateName = "处理中";
- // historyId = InsertWorkOrderHistoryModel(historyModel);
- //}
- #endregion
- }
- }
- else if (model.F_HOUSING == "投诉")
- {
- if (model.F_RETURNVISITFLAG == 1)
- {
- model.F_WORKORDERSTATEID = 3;
- model.F_ENDTIME = DateTime.Now;
- model.F_REPAIRREQUEST = "待回访";
- }
- else
- {
- model.F_WORKORDERSTATEID = 4;
- model.F_ENDTIME = DateTime.Now;
- model.F_REPAIRREQUEST = "待定责";
- }
- foreach (Model.T_Wo_WorkOrderHistory historyModel in model.HistoryOrderList)
- {
- historyId = InsertWorkOrderHistoryModel(historyModel);
- }
- }
- else if (model.F_HOUSING == "建议")
- {
- if (model.F_RETURNVISITFLAG == 1)
- {
- model.F_WORKORDERSTATEID = 3;
- model.F_ENDTIME = DateTime.Now;
- model.F_REPAIRREQUEST = "待回访";
- }
- else
- {
- model.F_WORKORDERSTATEID = 5;
- model.F_ENDTIME = DateTime.Now;
- model.F_REPAIRREQUEST = "已处理";
- }
- foreach (Model.T_Wo_WorkOrderHistory historyModel in model.HistoryOrderList)
- {
- historyId = InsertWorkOrderHistoryModel(historyModel);
- }
- }
- //记录派单时间计算工单超时
- model.F_SENTORDERTIME = DateTime.Now;
- //超时时间 直接结束的工单超时时间为0
- //int tempn = (int)DateUtil.DateDiff(DateInterval.Second, modelbase.F_CREATEBY.ToDateTime().AddDays(5), DateTime.Now);
- //if (tempn < 0)
- //{
- // tempn = 0;
- //}
- model.F_OVERTIMES = 0;
- }
- string F_HOUSINGint = "0";
- switch (model.F_HOUSING)
- {
- case "咨询":
- F_HOUSINGint = "1";
- break;
- case "投诉":
- F_HOUSINGint = "2";
- break;
- case "建议":
- F_HOUSINGint = "3";
- break;
- case "表扬":
- F_HOUSINGint = "4";
- break;
- case "挂失":
- F_HOUSINGint = "5";
- break;
- }
- DbHelperSQL.ExecuteSql(string.Format("update T_Call_CallRecords set F_ServiceType={0} where CallId=(select top 1 F_KSHADDRESSCODE from T_Wo_WorkOrderBase where F_WORKORDERID={1})", F_HOUSINGint, model.F_WORKORDERID));
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append("F_CUSTOMERID=@F_CUSTOMERID,");
- strSql.Append("F_OVERTIMES=@F_OVERTIMES,");
- strSql.Append("F_SENTORDERTIME=@F_SENTORDERTIME,");
- strSql.Append("F_CUSTOMERNAME=@F_CUSTOMERNAME,");
- strSql.Append("F_CUSTOMERTELEPHONE=@F_CUSTOMERTELEPHONE,");
- //strSql.Append("F_WORKORDERFROM=@F_WORKORDERFROM,");
- strSql.Append("F_RETURNVISITPROBLEM=@F_RETURNVISITPROBLEM,");
- strSql.Append("F_REPAIRLEVEL=@F_REPAIRLEVEL,");
- strSql.Append("F_ADSLACCOUNT=@F_ADSLACCOUNT,");
- strSql.Append("F_WORKORDERLEVELID=@F_WORKORDERLEVELID,");
- strSql.Append("F_WORKORDERNAME=@F_WORKORDERNAME,");
- strSql.Append("F_CONTENT=@F_CONTENT,");
- strSql.Append("F_WORKORDERTYPEID=@F_WORKORDERTYPEID,");
- //strSql.Append("F_USERID=@F_USERID,");
- //strSql.Append("F_REPAIRMANNAME=@F_REPAIRMANNAME,");
- // strSql.Append("F_CREATEDATE=@F_CREATEDATE,");
- strSql.Append("F_WORKORDERSTATEID=@F_WORKORDERSTATEID,");
- strSql.Append("F_REPAIRREQUEST=@F_REPAIRREQUEST,");
- strSql.Append("F_INSTALLADDRESS=@F_INSTALLADDRESS,");
- strSql.Append("F_DEPTID=@F_DEPTID,");
- strSql.Append("F_DEPTCODE=@F_DEPTCODE,");
- strSql.Append("F_CREATEBY=@F_CREATEBY,");
- strSql.Append("F_USERNAME=@F_USERNAME,");
- strSql.Append("F_REQUESTSERVICETIME=@F_REQUESTSERVICETIME,");
- strSql.Append("F_RETURNVISITCONTENT=@F_RETURNVISITCONTENT,");
- strSql.Append("F_RETURNVISITFLAG=@F_RETURNVISITFLAG,");
- strSql.Append("F_RETURNVISITTIME =@F_RETURNVISITTIME,");
- strSql.Append("F_CODE =@F_CODE,");
- strSql.Append("F_FILEFLAG =@F_FILEFLAG,");
- strSql.Append("F_HOUSING =@F_HOUSING,");
- // strSql.Append("F_LINKMAN =@F_LINKMAN,");
- //strSql.Append("F_REPAIRMANID =@F_REPAIRMANID,");
- strSql.Append("F_REMAINDERENDTIME =@F_REMAINDERENDTIME,");
- strSql.Append("F_RETURNVISITOPINION =@F_RETURNVISITOPINION,");
- strSql.Append("F_ENDTIME =@F_ENDTIME,");
- strSql.Append("F_FORMID =@F_FORMID");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_CUSTOMERID", model.F_CUSTOMERID),
- new SqlParameter("@F_CUSTOMERNAME", model.F_CUSTOMERNAME),
- new SqlParameter("@F_CUSTOMERTELEPHONE", model.F_CUSTOMERTELEPHONE),
- new SqlParameter("@F_OVERTIMES", model.F_OVERTIMES),
- new SqlParameter("@F_RETURNVISITPROBLEM", model.F_RETURNVISITPROBLEM),
- new SqlParameter("@F_REPAIRLEVEL", model.F_REPAIRLEVEL),
- new SqlParameter("@F_ADSLACCOUNT", model.F_ADSLACCOUNT),
- new SqlParameter("@F_WORKORDERLEVELID", model.F_WORKORDERLEVELID),
- new SqlParameter("@F_WORKORDERNAME", model.F_WORKORDERNAME),
- new SqlParameter("@F_CONTENT", model.F_CONTENT),
- new SqlParameter("@F_WORKORDERTYPEID", model.F_WORKORDERTYPEID),
- new SqlParameter("@F_USERID",model.F_USERID),
- //new SqlParameter("@F_REPAIRMANNAME", SqlDbType.NVarChar,200),
- //new SqlParameter("@F_CREATEDATE", DateTime.Now),
- new SqlParameter("@F_WORKORDERSTATEID", model.F_WORKORDERSTATEID),
- new SqlParameter("@F_REPAIRREQUEST", model.F_REPAIRREQUEST),
- new SqlParameter("@F_INSTALLADDRESS", model.F_INSTALLADDRESS),
- new SqlParameter("@F_DEPTID", model.F_DEPTID),
- new SqlParameter("@F_DEPTCODE", model.F_DEPTCODE),
- new SqlParameter("@F_CREATEBY", model.F_CREATEBY),
- new SqlParameter("@F_USERNAME", model.F_USERNAME),
- new SqlParameter("@F_REQUESTSERVICETIME",model.F_REQUESTSERVICETIME),
- new SqlParameter("@F_RETURNVISITCONTENT", model.F_RETURNVISITCONTENT),
- new SqlParameter("@F_RETURNVISITFLAG", model.F_RETURNVISITFLAG),
- new SqlParameter("@F_RETURNVISITTIME ", model.F_RETURNVISITTIME),
- new SqlParameter("@F_CODE ", model.F_CODE),
- new SqlParameter("@F_FILEFLAG", model.F_FILEFLAG),
- new SqlParameter("@F_HOUSING ", model.F_HOUSING),
- // new SqlParameter("@F_LINKMAN", SqlDbType.NVarChar,200),
- //new SqlParameter("@F_REPAIRMANID", SqlDbType.Int,4),
- new SqlParameter("@F_REMAINDERENDTIME",model.F_REMAINDERENDTIME),
- new SqlParameter("@F_RETURNVISITOPINION", model.F_RETURNVISITOPINION),
- new SqlParameter("@F_FORMID", historyId),
- new SqlParameter("@F_ENDTIME", model.F_ENDTIME),
- new SqlParameter("@F_SENTORDERTIME", model.F_SENTORDERTIME),
- new SqlParameter("@F_WORKORDERID", model.F_WORKORDERID)};
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- //业务类型
- DAL.T_Wo_WorkOrderType dal = new T_Wo_WorkOrderType();
- /// <summary>
- /// 获取订单编号
- /// </summary>
- /// <param name="bussnessType">业务类型</param>
- /// <returns></returns>
- public string GetOrderNumber(int bussnessType)
- {
- string orderNumber = "";
- if (bussnessType > 0)
- {
- Model.T_Wo_WorkOrderType model = dal.GetModel(bussnessType);
- if (model != null && !string.IsNullOrEmpty(model.F_ParentName))
- {
- orderNumber += model.F_ParentName;
- }
- }
- orderNumber += DateTime.Now.ToString("yyyyMMdd");
- //当前最大编号
- string maxOrderNum = GetMaxOrderNumber(orderNumber);
- if (!string.IsNullOrEmpty(maxOrderNum))
- {
- orderNumber += (int.Parse(("1" + maxOrderNum.Substring(10)).ToString()) + 1).ToString().Substring(1);
- }
- else
- {
- orderNumber += "0001";
- }
- return orderNumber;
- }
- /// <summary>
- /// 获取最大编号
- /// </summary>
- /// <param name="orderNumStart">编号前面部门(ZX20180322)</param>
- /// <returns></returns>
- public string GetMaxOrderNumber(string orderNumStart)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select max(F_CODE) from T_Wo_WorkOrderBase ");
- strSql.Append(" where F_CODE like '" + orderNumStart + "%' ");
- ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model = new ZXDT.CallCenter.Model.T_Wo_WorkOrderBase();
- DataSet ds = DbHelperSQL.Query(strSql.ToString());
- if (ds != null && ds.Tables.Count > 0 && ds.Tables[0].Rows.Count > 0)
- {
- return ds.Tables[0].Rows[0][0].ToString();
- }
- else
- {
- return "";
- }
- }
- /// <summary>
- /// 插入转办信息
- /// </summary>
- /// <param name="model"></param>
- /// <returns></returns>
- public int InsertWorkOrderHistoryModel(ZXDT.CallCenter.Model.T_Wo_WorkOrderHistory model)
- {
- object time = model.ReplayTime;
- if (model.ReplayTime.Year == 1)
- {
- time = null;
- }
- StringBuilder strSql = new StringBuilder();
- strSql.Append("insert into T_Wo_WorkOrderHistory(");
- strSql.Append("F_WORKORDERSTATEID,F_OPTUSERID,F_OPTDATE,F_NEXTOWNERARRID,F_REMARK,F_OPTBTNID,F_INSTANCEID,F_StateName,F_UserName,NeedReplayTime,F_TASKFLAG,ReplayTime)");
- strSql.Append(" values (");
- strSql.Append("@F_WORKORDERSTATEID,@F_OPTUSERID,@F_OPTDATE,@F_NEXTOWNERARRID,@F_REMARK,@F_OPTBTNID,@F_INSTANCEID,@F_StateName,@F_UserName,@NeedReplayTime,@F_TASKFLAG,@ReplayTime)");
- strSql.Append(";select @@IDENTITY");
- SqlParameter[] parameters = {
- new SqlParameter("@F_WORKORDERSTATEID", SqlDbType.Int,4),
- new SqlParameter("@F_OPTUSERID", SqlDbType.Int,4),
- new SqlParameter("@F_OPTDATE", SqlDbType.DateTime),
- new SqlParameter("@F_NEXTOWNERARRID", SqlDbType.NVarChar,200),
- new SqlParameter("@F_REMARK", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_OPTBTNID", SqlDbType.Int,4),
- new SqlParameter("@F_INSTANCEID", SqlDbType.Int,4),
- new SqlParameter("@F_StateName", SqlDbType.NVarChar,200),
- new SqlParameter("@F_UserName", SqlDbType.NVarChar,200),
- new SqlParameter("@NeedReplayTime", SqlDbType.DateTime),
- new SqlParameter("@F_TASKFLAG", SqlDbType.Int,4),
- new SqlParameter("@ReplayTime", time),
- };
- parameters[0].Value = model.F_WORKORDERSTATEID;
- parameters[1].Value = model.F_OPTUSERID;
- parameters[2].Value = model.F_OPTDATE;
- parameters[3].Value = model.F_NEXTOWNERARRID;
- parameters[4].Value = model.F_REMARK;
- parameters[5].Value = model.F_OPTBTNID;
- parameters[6].Value = model.F_INSTANCEID;
- parameters[7].Value = model.F_StateName;
- parameters[8].Value = model.F_UserName;
- parameters[9].Value = model.NeedReplayTime;
- parameters[10].Value = model.F_TASKFLAG;
- object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters);
- if (obj == null)
- {
- return 0;
- }
- else
- {
- return Convert.ToInt32(obj);
- }
- }
- #endregion ExtensionMethod
- #region 提交转办信息
- public bool EditMyOrderInfo(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- bool EditStatus = false;
- //历史工单id
- int historyId = EditMyOrderHistoryInfo(model);
- //修改历史记录成功
- if (historyId > 0)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append("F_DEPTID=@F_DEPTID,");
- strSql.Append("F_DEPTCODE=@F_DEPTCODE,");
- strSql.Append("F_CREATEBY=@F_CREATEBY,");
- strSql.Append("F_USERNAME=@F_USERNAME,");
- strSql.Append("F_REQUESTSERVICETIME=@F_REQUESTSERVICETIME,");
- strSql.Append("F_FORMID =@F_FORMID,");
- strSql.Append("F_REMAINDERENDTIME =@F_REMAINDERENDTIME,");
- strSql.Append("F_RETURNVISITRESULT =@F_RETURNVISITRESULT,");
- strSql.Append("F_ROAD =@F_ROAD,");
- strSql.Append("F_RETURNVISITOPINION =@F_RETURNVISITOPINION");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_DEPTID", SqlDbType.Int,4),
- new SqlParameter("@F_DEPTCODE", SqlDbType.NVarChar,200),
- new SqlParameter("@F_CREATEBY", SqlDbType.Int,4),
- new SqlParameter("@F_USERNAME", SqlDbType.NVarChar,200),
- new SqlParameter("@F_REQUESTSERVICETIME",SqlDbType.DateTime),
- new SqlParameter("@F_FORMID", SqlDbType.Int,4),
- new SqlParameter("@F_REMAINDERENDTIME",SqlDbType.DateTime),
- new SqlParameter("@F_RETURNVISITRESULT", SqlDbType.Int,4),
- new SqlParameter("@F_ROAD", SqlDbType.NVarChar,50),
- new SqlParameter("@F_RETURNVISITOPINION", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)};
- parameters[0].Value = model.F_DEPTID;
- parameters[1].Value = model.F_DEPTCODE;
- parameters[2].Value = model.F_CREATEBY;
- parameters[3].Value = model.F_USERNAME;
- parameters[4].Value = model.F_REQUESTSERVICETIME;
- parameters[5].Value = historyId;
- parameters[6].Value = model.F_REMAINDERENDTIME;
- parameters[7].Value = model.F_RETURNVISITRESULT;
- parameters[8].Value = model.F_ROAD;
- parameters[9].Value = model.F_RETURNVISITOPINION;
- parameters[10].Value = model.F_WORKORDERID;
- EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters) > 0;
- }
- return EditStatus;
- }
- /// <summary>
- /// 处理转办信息
- /// </summary>
- /// <param name="model"></param>
- /// <returns></returns>
- public bool SubmitOrder(Model.T_Wo_WorkOrderHistory model)
- {
- bool EditStatus = false;
- DAL.T_Wo_WorkOrderHistory bllOrderHistory = new DAL.T_Wo_WorkOrderHistory();
- //如果工单状态处理中
- if (model.F_WORKORDERSTATEID == 0)
- {
- //更新新本次转办信息
- Model.T_Wo_WorkOrderHistory eidthistoryModel = bllOrderHistory.GetModel(model.F_HISTORYID);
- //工单主键
- eidthistoryModel.F_REMARK = model.F_REMARK;//处理内容
- eidthistoryModel.F_StateName = "已处理";
- eidthistoryModel.F_WORKORDERSTATEID = 1;
- eidthistoryModel.ReplayTime = DateTime.Now;
- if (bllOrderHistory.Update(eidthistoryModel))
- {
- //判断是否所有的转办已经被处理 F_WORKORDERSTATEID=1 处理中 F_WORKORDERTYPEID=1转单
- int n = bllOrderHistory.GetRecordCount(string.Format("F_WORKORDERSTATEID=0 and F_StateName='未处理' and F_INSTANCEID=(select F_WORKORDERID from T_Wo_WorkOrderBase where F_WORKORDERID='{0}' and F_WORKORDERSTATEID=1 and F_WORKORDERTYPEID=1)", eidthistoryModel.F_INSTANCEID));// (F_REMARK != '已撤回' or F_REMARK IS NULL)
- EditStatus = true;
- if (n == 0)
- {
- LogAciton.AddAction(eidthistoryModel.F_UserName, eidthistoryModel.F_OPTUSERID.ToInt32(), "历史工单模块调用工单模块", "模块调用", "DAL/T_Wo_WorkOrderBase/SubmitOrder", "DAL/T_Wo_WorkOrderBase/UpdateOrderToHF");
- UpdateOrderToHF(eidthistoryModel.F_INSTANCEID.ToInt32());
- }
- //如果有转办信息插入转办信息
- // historyId = InsertWorkOrderHistoryModel(historyModel);
- }
- }
- return EditStatus;
- }
- /// <summary>
- /// 处理转办信息
- /// </summary>
- /// <param name="model"></param>
- /// <returns></returns>
- public bool SubmitOrder(Model.T_Wo_WorkOrderHistory model, int? workorderid, string F_username)
- {
- bool EditStatus = false;
- DAL.T_Wo_WorkOrderHistory bllOrderHistory = new DAL.T_Wo_WorkOrderHistory();
- //如果工单状态处理中
- if (model.F_WORKORDERSTATEID == 0)
- {
- if (model.F_HISTORYID != 0)//cong待回访中驳回的时候 model.F_HISTORYID=0
- {
- //DbHelperSQL.ExecuteSql(" UPDATE T_Wo_WorkOrderHistory SET F_WORKORDERSTATEID=1, F_StateName ='已处理', F_REMARK='" + model.F_REMARK + "',ReplayTime=getdate() WHERE F_INSTANCEID='" + workorderid + "' AND F_UserName='" + F_username + "' and NeedReplayTime is not null AND F_StateName NOT LIKE '%撤回%' AND F_StateName NOT LIKE '%驳回%'");
- DbHelperSQL.ExecuteSql(" UPDATE T_Wo_WorkOrderHistory SET F_WORKORDERSTATEID=1, F_StateName ='已处理', F_REMARK='" + model.F_REMARK + "',ReplayTime=getdate() WHERE F_HISTORYID='" + model.F_HISTORYID + "' ");
- ////更新新本次转办信息
- //Model.T_Wo_WorkOrderHistory eidthistoryModel = bllOrderHistory.GetModel(model.F_HISTORYID);
- ////工单主键
- //eidthistoryModel.F_REMARK = model.F_REMARK;//处理内容
- //eidthistoryModel.F_StateName = "已处理";
- //eidthistoryModel.F_WORKORDERSTATEID = 1;
- //eidthistoryModel.ReplayTime = DateTime.Now;
- //if (bllOrderHistory.Update(eidthistoryModel))
- //{
- // 判断是否所有的转办已经被处理 F_WORKORDERSTATEID = 1 处理中 F_WORKORDERTYPEID = 1转单
- int n = bllOrderHistory.GetRecordCount(string.Format("F_WORKORDERSTATEID=0 and F_StateName='未处理' and F_INSTANCEID=(select F_WORKORDERID from T_Wo_WorkOrderBase where F_WORKORDERID='{0}' and F_WORKORDERSTATEID=1 and F_WORKORDERTYPEID=1)", workorderid));// (F_REMARK != '已撤回' or F_REMARK IS NULL)
- EditStatus = true;
- if (n == 0)
- {
- LogAciton.AddAction(F_username, 0, "历史工单模块调用工单模块", "模块调用workorderid="+ workorderid.ToString(), "DAL/T_Wo_WorkOrderBase/SubmitOrder", "DAL/T_Wo_WorkOrderBase/UpdateOrderToHF1");
- UpdateOrderToHF(workorderid == null ? 0 : workorderid.ToInt32());
- }
- //}
- }
- else
- {
- //
- int n = DbHelperSQL.ExecuteSql(" UPDATE T_Wo_WorkOrderHistory SET F_REMARK='" + model.F_REMARK + "',ReplayTime=getdate() WHERE F_INSTANCEID='" + workorderid + "' AND F_UserName='" + F_username + "' and NeedReplayTime is not null AND ReplayTime IS NOT NULL ");
- EditStatus = true;
- if (n == 1)
- {
- LogAciton.AddAction(F_username, 0, "历史工单模块调用工单模块", "模块调用workorderid=" + workorderid.ToString(), "DAL/T_Wo_WorkOrderBase/SubmitOrder", "DAL/T_Wo_WorkOrderBase/UpdateOrderToHF2");
- UpdateOrderToHF(workorderid == null ? 0 : workorderid.ToInt32());
- }
- }
- }
- return EditStatus;
- }
- //转单处理完 转回复
- public void UpdateOrderToHF(int F_WORKORDERID)
- {
- Model.T_Wo_WorkOrderBase modelbase = GetModel(F_WORKORDERID);
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_REMAINDERTIME=GETDATE(), ");
- if (modelbase.F_RETURNVISITFLAG == 1)
- {
- strSql.Append("F_REPAIRREQUEST='待回访', ");
- strSql.Append("F_WORKORDERSTATEID=3,");
- }
- else if (modelbase.F_HOUSING == "投诉")
- {
- strSql.Append("F_ENDTIME=GETDATE(), ");
- strSql.Append("F_WORKORDERSTATEID=4,");
- strSql.Append("F_REPAIRREQUEST='待定责', ");
- }
- else
- {
- strSql.Append("F_ENDTIME=GETDATE(), ");
- strSql.Append("F_WORKORDERSTATEID=5,");
- strSql.Append("F_REPAIRREQUEST='已处理', ");
- }
- // strSql.Append("F_OVERTIMES=CASE WHEN ISNULL(DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()),0)<1 THEN 0 ELSE DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()) END ");
- //计划回访时间 F_RETURNVISITTIME(原来的派单时间+5改成计划回访时间)
- strSql.Append("F_OVERTIMES=CASE WHEN ISNULL(DATEDIFF(second, F_RETURNVISITTIME, GETDATE()),0)<1 THEN 0 ELSE DATEDIFF(second, F_RETURNVISITTIME, GETDATE()) END ");
- //转单F_WORKORDERTYPEID= 1转单 3客服处理 处理中 F_WORKORDERSTATEID=0未处理 1处理中 2已办结(结束) 3待回访 4待定责 5待通知
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID and F_WORKORDERTYPEID=1 and F_WORKORDERSTATEID=1");
- SqlParameter[] parameters = {
- new SqlParameter("@F_WORKORDERID",F_WORKORDERID)};
- DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- }
- /// <summary>
- /// 回访转工单
- /// </summary>
- /// <param name="F_WORKORDERID"></param>
- /// <param name="type">type 0转单 1定责</param>
- public bool UpdateOrderToZD(Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append("F_REMAINDERENDTIME=@F_REMAINDERENDTIME,");
- strSql.Append("F_RETURNVISITRESULT=@F_RETURNVISITRESULT,");
- strSql.Append("F_ROAD=@F_ROAD,");
- strSql.Append("F_RETURNVISITOPINION=@F_RETURNVISITOPINION,");
- strSql.Append("F_WORKORDERSTATEID=1,");//转单
- strSql.Append("F_WORKORDERTYPEID=1,");//待回访转处理中
- strSql.Append("F_REPAIRREQUEST=@F_REPAIRREQUEST");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID and F_WORKORDERSTATEID=3");
- SqlParameter[] parameters = {
- new SqlParameter("@F_REMAINDERENDTIME",model.F_REMAINDERENDTIME),
- new SqlParameter("@F_RETURNVISITRESULT", model.F_RETURNVISITRESULT),
- new SqlParameter("@F_ROAD", ""),
- new SqlParameter("@F_RETURNVISITOPINION", model.F_RETURNVISITOPINION),
- new SqlParameter("@F_REPAIRREQUEST","回访转单处理中"),
- new SqlParameter("@F_WORKORDERID", model.F_WORKORDERID)};
- return DbHelperSQL.ExecuteSql(strSql.ToString(), parameters) > 0;
- }
- /// <summary>
- /// 回访转定责
- /// </summary>
- /// <param name="F_WORKORDERID"></param>
- /// <param name="type">type 0转单 1定责</param>
- public bool UpdateOrderToDZ(Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append("F_REMAINDERENDTIME=@F_REMAINDERENDTIME,");
- strSql.Append("F_RETURNVISITRESULT=@F_RETURNVISITRESULT,");
- strSql.Append("F_ROAD=@F_ROAD,");
- strSql.Append("F_ENDTIME=@F_ENDTIME,");
- //原来的回访时间的判断是 派单时间加5 改成 计划回访时间 F_RETURNVISITTIME
- // strSql.Append("F_OVERTIMES= CASE WHEN ISNULL(DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()),0)< 1 OR F_HOUSING!= '投诉' THEN 0 ELSE DATEDIFF(second, DATEADD(day,5,F_SENTORDERTIME), GETDATE()) END,");
- strSql.Append("F_OVERTIMES= CASE WHEN ISNULL(DATEDIFF(second,F_RETURNVISITTIME, GETDATE()),0)< 1 OR F_HOUSING!= '投诉' THEN 0 ELSE DATEDIFF(second, F_RETURNVISITTIME, GETDATE()) END,");
- strSql.Append("F_RETURNVISITOPINION=@F_RETURNVISITOPINION,");
- strSql.Append("F_WORKORDERSTATEID=4,");//定责
- strSql.Append("F_REPAIRREQUEST=@F_REPAIRREQUEST");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID and F_WORKORDERSTATEID=3");
- SqlParameter[] parameters = {
- new SqlParameter("@F_REMAINDERENDTIME",model.F_REMAINDERENDTIME),
- new SqlParameter("@F_RETURNVISITRESULT", model.F_RETURNVISITRESULT),
- new SqlParameter("@F_ROAD", ""),//原为满意度,前端没有用,后用作定责人员
- new SqlParameter("@F_RETURNVISITOPINION", model.F_RETURNVISITOPINION),
- new SqlParameter("@F_REPAIRREQUEST","待定责"),
- new SqlParameter("@F_ENDTIME",model.F_ENDTIME),
- new SqlParameter("@F_WORKORDERID", model.F_WORKORDERID)};
- return DbHelperSQL.ExecuteSql(strSql.ToString(), parameters) > 0;
- }
- /// <summary>
- /// 回访转已处理
- /// </summary>
- /// <param name="F_WORKORDERID"></param>
- /// <param name="type">type 0转单 1定责</param>
- public bool UpdateOrderToOver(Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append("F_REMAINDERENDTIME=@F_REMAINDERENDTIME,");
- strSql.Append("F_RETURNVISITRESULT=@F_RETURNVISITRESULT,");
- strSql.Append("F_ROAD=@F_ROAD,");
- strSql.Append("F_ENDTIME=@F_ENDTIME,");
- strSql.Append("F_RETURNVISITOPINION=@F_RETURNVISITOPINION,");
- strSql.Append("F_WORKORDERSTATEID=5,");//定责
- strSql.Append("F_REPAIRREQUEST=@F_REPAIRREQUEST");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID and F_WORKORDERSTATEID=3");
- SqlParameter[] parameters = {
- new SqlParameter("@F_REMAINDERENDTIME",model.F_REMAINDERENDTIME),
- new SqlParameter("@F_RETURNVISITRESULT", model.F_RETURNVISITRESULT),
- new SqlParameter("@F_ROAD", ""),//原为满意度,前端没有用,后用作定责人员
- new SqlParameter("@F_RETURNVISITOPINION", model.F_RETURNVISITOPINION),
- new SqlParameter("@F_REPAIRREQUEST","已处理"),
- new SqlParameter("@F_ENDTIME",model.F_ENDTIME),
- new SqlParameter("@F_WORKORDERID", model.F_WORKORDERID)};
- return DbHelperSQL.ExecuteSql(strSql.ToString(), parameters) > 0;
- }
- //修改并插入转办历史信息
- public int EditMyOrderHistoryInfo(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- //历史工单id
- int historyId = 0;
- //如果工单状态不等于2
- if (model.F_WORKORDERSTATEID == 1)
- {
- //更新新本次转办信息
- Model.T_Wo_WorkOrderHistory eidthistoryModel = new Model.T_Wo_WorkOrderHistory();
- //工单主键
- eidthistoryModel.F_HISTORYID = int.Parse(model.F_FORMID.ToString());//主键
- eidthistoryModel.F_REMARK = model.F_RETURNVISITCONTENT;//处理内容
- eidthistoryModel.F_StateName = "已处理";
- eidthistoryModel.F_WORKORDERSTATEID = 1;
- eidthistoryModel.ReplayTime = DateTime.Now;
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderHistory set ");
- strSql.Append("F_REMARK=@F_REMARK,");
- strSql.Append("F_WORKORDERSTATEID=@F_WORKORDERSTATEID,");
- strSql.Append("F_StateName=@F_StateName,");
- strSql.Append("ReplayTime=@ReplayTime");
- strSql.Append(" where F_HISTORYID=@F_HISTORYID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_REMARK", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_WORKORDERSTATEID", SqlDbType.Int,4),
- new SqlParameter("@F_StateName", SqlDbType.NVarChar,200),
- new SqlParameter("@ReplayTime", SqlDbType.DateTime),
- new SqlParameter("@F_HISTORYID", SqlDbType.Int,4)};
- parameters[0].Value = eidthistoryModel.F_REMARK;
- parameters[1].Value = eidthistoryModel.F_WORKORDERSTATEID;
- parameters[2].Value = eidthistoryModel.F_StateName;
- parameters[3].Value = eidthistoryModel.ReplayTime;
- parameters[4].Value = eidthistoryModel.F_HISTORYID;
- if (DbHelperSQL.ExecuteSql(strSql.ToString(), parameters) > 0)
- {
- //插入转办信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = model.F_WORKORDERID;
- historyModel.F_OPTBTNID = model.F_DEPTID;//部门
- historyModel.F_NEXTOWNERARRID = model.F_DEPTCODE;//部门
- historyModel.F_OPTUSERID = model.F_CREATEBY;//人员
- historyModel.F_UserName = model.F_USERNAME;//人员
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 0;
- historyModel.F_StateName = "未处理";
- historyModel.NeedReplayTime = model.F_REQUESTSERVICETIME;
- historyId = InsertWorkOrderHistoryModel(historyModel);
- }
- }
- return historyId;
- }
- #endregion
- # region 全媒体客服处理回访
- /// <summary>
- /// 全媒体客服处理回访
- /// </summary>
- /// <param name="model"></param>
- /// <returns></returns>
- public bool SubmitOrderHF(Model.T_Wo_WorkOrderBase model)
- {
- bool EditStatus = false;
- DAL.T_Wo_WorkOrderHistory bllOrderHistory = new DAL.T_Wo_WorkOrderHistory();
- Model.T_Wo_WorkOrderBase modelbase = GetModel(model.F_WORKORDERID);
- //如果工单状态处理中
- if (modelbase.F_WORKORDERSTATEID == 3)
- {
- if (modelbase.F_RETURNVISITFLAG == 0)
- {
- //model.F_RETURNVISITOPINION = ""; 不需要回访,假如你回访了,也记录
- }
- if (modelbase.F_ENDTIME != null)
- model.F_ENDTIME = modelbase.F_ENDTIME;
- else
- model.F_ENDTIME = DateTime.Now;
- //需要继续转单处理
- if (model.F_WORKORDERSTATEID == 1)
- {
- foreach (Model.T_Wo_WorkOrderHistory historyModel in model.HistoryOrderList)
- {
- historyModel.F_INSTANCEID = model.F_WORKORDERID;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 0;
- historyModel.F_StateName = "未处理";
- historyModel.NeedReplayTime = model.F_REQUESTSERVICETIME;
- InsertWorkOrderHistoryModel(historyModel);
- }
- LogAciton.AddAction(model.F_USERNAME, model.F_USERID.ToInt32(), "回访模块转转单模块", "模块调用", "DAL/T_Wo_WorkOrderBase/SubmitOrderHF", "DAL/T_Wo_WorkOrderBase/UpdateOrderToZD");
- EditStatus = UpdateOrderToZD(model);
- }
- else if (model.F_WORKORDERSTATEID == 4 && modelbase.F_HOUSING != "投诉")//回访完成 转已处理
- {
- LogAciton.AddAction(model.F_USERNAME, model.F_USERID.ToInt32(), "回访模块转已处理模块", "模块调用", "DAL/T_Wo_WorkOrderBase/SubmitOrderHF", "DAL/T_Wo_WorkOrderBase/UpdateOrderToOver");
- EditStatus = UpdateOrderToOver(model);
- }
- else if (model.F_WORKORDERSTATEID == 4 && modelbase.F_HOUSING == "投诉")//回访完成 转定责
- {
- LogAciton.AddAction(model.F_USERNAME, model.F_USERID.ToInt32(), "回访模块转待定责模块", "模块调用", "DAL/T_Wo_WorkOrderBase/SubmitOrderHF", "DAL/T_Wo_WorkOrderBase/UpdateOrderToDZ");
- EditStatus = UpdateOrderToDZ(model);
- }
- }
- return EditStatus;
- }
- #endregion
- #region 办结转办信息
- public bool CloseMyOrderInfo(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- bool EditStatus = false;
- //修改历史记录成功
- if (CloseMyOrderHistoryInfo(model))
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append("F_REMAINDERENDTIME=@F_REMAINDERENDTIME,");
- strSql.Append("F_RETURNVISITRESULT=@F_RETURNVISITRESULT,");
- //strSql.Append("F_ROAD=@F_ROAD,");
- strSql.Append("F_RETURNVISITOPINION=@F_RETURNVISITOPINION,");
- strSql.Append("F_WORKORDERSTATEID=@F_WORKORDERSTATEID,");
- strSql.Append("F_REPAIRREQUEST=@F_REPAIRREQUEST");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_REMAINDERENDTIME",SqlDbType.DateTime),
- new SqlParameter("@F_RETURNVISITRESULT", SqlDbType.Int,4),
- new SqlParameter("@F_ROAD", SqlDbType.NVarChar,50),
- new SqlParameter("@F_RETURNVISITOPINION", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_WORKORDERSTATEID", SqlDbType.Int,4),
- new SqlParameter("@F_REPAIRREQUEST", SqlDbType.NVarChar,200),
- new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)};
- parameters[0].Value = model.F_REMAINDERENDTIME;
- parameters[1].Value = model.F_RETURNVISITRESULT;
- parameters[2].Value = model.F_ROAD;
- parameters[3].Value = model.F_RETURNVISITOPINION;
- parameters[4].Value = model.F_WORKORDERSTATEID;
- parameters[5].Value = model.F_REPAIRREQUEST;
- parameters[6].Value = model.F_WORKORDERID;
- EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters) > 0;
- }
- return EditStatus;
- }
- //修改并插入转办历史信息
- public bool CloseMyOrderHistoryInfo(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- //更新新本次转办信息
- Model.T_Wo_WorkOrderHistory eidthistoryModel = new Model.T_Wo_WorkOrderHistory();
- //工单主键
- eidthistoryModel.F_HISTORYID = int.Parse(model.F_FORMID.ToString());//主键
- eidthistoryModel.F_REMARK = model.F_RETURNVISITCONTENT;//处理内容
- eidthistoryModel.F_StateName = "已处理";
- eidthistoryModel.F_WORKORDERSTATEID = 1;
- eidthistoryModel.ReplayTime = DateTime.Now;
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderHistory set ");
- strSql.Append("F_REMARK=@F_REMARK,");
- strSql.Append("F_WORKORDERSTATEID=@F_WORKORDERSTATEID,");
- strSql.Append("F_StateName=@F_StateName,");
- strSql.Append("ReplayTime=@ReplayTime");
- strSql.Append(" where F_HISTORYID=@F_HISTORYID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_REMARK", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_WORKORDERSTATEID", SqlDbType.Int,4),
- new SqlParameter("@F_StateName", SqlDbType.NVarChar,200),
- new SqlParameter("@ReplayTime", SqlDbType.DateTime),
- new SqlParameter("@F_HISTORYID", SqlDbType.Int,4)};
- parameters[0].Value = eidthistoryModel.F_REMARK;
- parameters[1].Value = eidthistoryModel.F_WORKORDERSTATEID;
- parameters[2].Value = eidthistoryModel.F_StateName;
- parameters[3].Value = eidthistoryModel.ReplayTime;
- parameters[4].Value = eidthistoryModel.F_HISTORYID;
- return DbHelperSQL.ExecuteSql(strSql.ToString(), parameters) > 0;
- }
- #endregion
- #region 编辑历史工单信息
- /// <summary>
- /// 编辑工单信息
- /// </summary>
- /// <param name="model">工单实体</param>
- /// <returns></returns>
- public bool UpdateHistoryWorkOrderInfoModel(ZXDT.CallCenter.Model.T_Wo_WorkOrderBase model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Wo_WorkOrderBase set ");
- strSql.Append("F_CUSTOMERID=@F_CUSTOMERID,");
- strSql.Append("F_CUSTOMERNAME=@F_CUSTOMERNAME,");
- strSql.Append("F_CUSTOMERTELEPHONE=@F_CUSTOMERTELEPHONE,");
- strSql.Append("F_RETURNVISITPROBLEM=@F_RETURNVISITPROBLEM,");
- strSql.Append("F_REPAIRLEVEL=@F_REPAIRLEVEL,");
- strSql.Append("F_ADSLACCOUNT=@F_ADSLACCOUNT,");
- strSql.Append("F_WORKORDERLEVELID=@F_WORKORDERLEVELID,");
- strSql.Append("F_WORKORDERNAME=@F_WORKORDERNAME,");
- strSql.Append("F_CONTENT=@F_CONTENT,");
- strSql.Append("F_RETURNVISITFLAG=@F_RETURNVISITFLAG,");
- strSql.Append("F_RETURNVISITTIME =@F_RETURNVISITTIME,");
- strSql.Append("F_REMAINDERENDTIME=@F_REMAINDERENDTIME,");
- strSql.Append("F_RETURNVISITRESULT=@F_RETURNVISITRESULT,");
- //strSql.Append("F_ROAD=@F_ROAD,");
- strSql.Append("F_RETURNVISITOPINION=@F_RETURNVISITOPINION,");
- strSql.Append("F_FILEFLAG =@F_FILEFLAG,");
- strSql.Append("F_HOUSING =@F_HOUSING,");//F_RETURNVISITCONTENT 处理回复
- strSql.Append("F_RETURNVISITCONTENT =@F_RETURNVISITCONTENT");
- strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- SqlParameter[] parameters = {
- new SqlParameter("@F_CUSTOMERID", SqlDbType.Int,4),
- new SqlParameter("@F_CUSTOMERNAME", SqlDbType.NVarChar,200),
- new SqlParameter("@F_CUSTOMERTELEPHONE", SqlDbType.NVarChar,200),
- new SqlParameter("@F_RETURNVISITPROBLEM", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_REPAIRLEVEL",SqlDbType.Int,4),
- new SqlParameter("@F_ADSLACCOUNT", SqlDbType.NVarChar,200),
- new SqlParameter("@F_WORKORDERLEVELID", SqlDbType.Int,4),
- new SqlParameter("@F_WORKORDERNAME", SqlDbType.NVarChar,200),
- new SqlParameter("@F_CONTENT", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_RETURNVISITFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_RETURNVISITTIME ", SqlDbType.DateTime),
- new SqlParameter("@F_REMAINDERENDTIME",SqlDbType.DateTime),
- new SqlParameter("@F_RETURNVISITRESULT", SqlDbType.Int,4),
- new SqlParameter("@F_ROAD", SqlDbType.NVarChar,50),
- new SqlParameter("@F_RETURNVISITOPINION", SqlDbType.NVarChar,4000),
- new SqlParameter("@F_FILEFLAG", SqlDbType.Int,4),
- new SqlParameter("@F_HOUSING ", SqlDbType.NVarChar,200),
- new SqlParameter("@F_RETURNVISITCONTENT ", SqlDbType.NVarChar,200),
- new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)};
- parameters[0].Value = model.F_CUSTOMERID;
- parameters[1].Value = model.F_CUSTOMERNAME;
- parameters[2].Value = model.F_CUSTOMERTELEPHONE;
- parameters[3].Value = model.F_RETURNVISITPROBLEM;
- parameters[4].Value = model.F_REPAIRLEVEL;
- parameters[5].Value = model.F_ADSLACCOUNT;
- parameters[6].Value = model.F_WORKORDERLEVELID;
- parameters[7].Value = model.F_WORKORDERNAME;
- parameters[8].Value = model.F_CONTENT;
- parameters[9].Value = model.F_RETURNVISITFLAG;
- parameters[10].Value = model.F_RETURNVISITTIME;
- parameters[11].Value = model.F_REMAINDERENDTIME;
- parameters[12].Value = model.F_RETURNVISITRESULT;
- parameters[13].Value = model.F_ROAD;
- parameters[14].Value = model.F_RETURNVISITOPINION;
- parameters[15].Value = model.F_FILEFLAG;
- parameters[16].Value = model.F_HOUSING;
- parameters[17].Value = model.F_RETURNVISITCONTENT;
- parameters[18].Value = model.F_WORKORDERID;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- #endregion ExtensionMethod
- #region 工单撤回
- public bool ResetWorkOrderOldJiekou(int workOrderId, int byid, string byname, int bmid, string bmmc)
- {
- bool result = false;
- if (workOrderId > 0)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=0,F_REPAIRREQUEST='待处理',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
-
- //strSql.Append(" update T_Wo_WorkOrderHistory set ");
- //strSql.Append(" F_StateName = '已撤回' where F_HISTORYID in ( SELECT TOP 1 F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory where F_INSTANCEID=" + workOrderId + " order by F_OPTDATE desc)");
-
- //先不发布
- strSql.Append(" update T_Wo_WorkOrderHistory set ");
- strSql.Append(" F_StateName = '已撤回' WHERE F_workorderstateid=0 AND F_StateName='未处理' and F_INSTANCEID= " + workOrderId);
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- int hisid = EditOrderHistoryInfoOldJiekou(workOrderId, byid, byname, bmid, bmmc);
- }
- return result;
- }
- //插入撤消工单历史信息
- public int EditOrderHistoryInfoOldJiekou(int workOrderId, int byid, string byname, int bmid, string bmmc)
- {
- //历史工单id
- int historyId = 0;
- //插入撤消信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 0;
- historyModel.F_StateName = "已撤回";
- historyModel.F_TASKFLAG = 2; //编辑工单列表:撤回
- historyModel.F_REMARK = byname + "撤回,转补录工单";
- historyId = InsertWorkOrderHistoryModel(historyModel);
- //if (historyId > 0)
- //{
- // StringBuilder strSql = new StringBuilder();
- // strSql.Append(" update T_Wo_WorkOrderBase set ");
- // strSql.Append(" F_Cancel = (select top 1 F_HISTORYID from T_Wo_WorkOrderHistory where F_WORKORDERSTATEID = 0 and F_INSTANCEID = " + workOrderId + " and F_OPTUSERID = " + byid + " and (F_REMARK !='已撤消' or F_REMARK IS NULL) order by F_HISTORYID desc) where F_WORKORDERID = " + workOrderId + "");
- // var result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- //}
- #region
- //if (historyId > 0)
- //{
- // StringBuilder strSql = new StringBuilder();
- // strSql.Append("update T_Wo_WorkOrderBase set ");
- // strSql.Append("F_FORMID=@F_FORMID");
- // strSql.Append(" where F_WORKORDERID=@F_WORKORDERID");
- // SqlParameter[] parameters = {
- // new SqlParameter("@F_FORMID", SqlDbType.Int,4),
- // new SqlParameter("@F_WORKORDERID", SqlDbType.Int,4)};
- // parameters[0].Value = historyId;
- // parameters[1].Value = workOrderId;
- // bool EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters) > 0;
- //}
- #endregion
- return historyId;
- }
- #endregion
- /// 工单状态F_WORKORDERSTATEID 0处理中 1已处理,12 从编辑工单撤回到补录工单 13 从待处理中驳回到补录工单 14 从待回访中驳回到处理中 15 从已处理中撤回到处理中 16 从待定责驳回到待回访 17 从已回访中撤回到待回访
- //转办多人 时 单人驳回 则把所有的操作记录都改成驳回
- #region 待处理的工单驳回到补录工单
- public bool OverruleWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc, string opinion)
- {
- bool result = false;
- if (workOrderId > 0)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=0,F_WORKORDERTYPEID=1,F_REPAIRREQUEST='待处理',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
- //转办多人 时 单人驳回 则把所有的操作记录都改成驳回
- //strSql.Append(" update T_Wo_WorkOrderHistory set ");
- //strSql.Append(" F_StateName = '已驳回' WHERE F_HISTORYID =( SELECT TOP 1 F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory WHERE F_INSTANCEID= " + workOrderId + " ORDER BY f_optdate DESC) ");
- //先不发布
- strSql.Append(" update T_Wo_WorkOrderHistory set ");
- strSql.Append(" F_StateName = '已驳回' WHERE F_workorderstateid=0 AND F_StateName='未处理' and F_INSTANCEID= " + workOrderId );
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- int hisid = EditOverruleOrderHistoryInfo(workOrderId, byid, byname, bmid, bmmc,opinion);
- }
- return result;
- }
- //待处理的工单 插入驳回工单历史信息
- public int EditOverruleOrderHistoryInfo(int workOrderId, int byid, string byname, int bmid, string bmmc, string opinion)
- {
- //历史工单id
- int historyId = 0;
- //插入驳回信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 0;// 13;
- historyModel.F_StateName = "已驳回";
- historyModel.F_TASKFLAG = 3;//待处理的工单驳回
- historyModel.F_REMARK = byname + "驳回,转补录工单;" +"驳回意见:"+opinion;
- historyId = InsertWorkOrderHistoryModel(historyModel);
- return historyId;
- }
- #endregion
- #region 待回访的工单驳回 至处理中
- public bool OverruleDHFWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc,string opinion)
- {
- bool result = false;
- if (workOrderId > 0)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=1,F_REPAIRREQUEST='处理中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId + ";");
- //strSql.Append(" update T_Wo_WorkOrderHistory set ");
- //strSql.Append(" F_StateName = '待回访驳回,至处理中' WHERE F_HISTORYID =( SELECT TOP 1 F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory WHERE F_WORKORDERSTATEID=1 and F_INSTANCEID= " + workOrderId + " ORDER BY f_optdate DESC) ");
- strSql.Append(" update T_Wo_WorkOrderHistory set ");
- strSql.Append(" F_StateName = '未处理',F_WORKORDERSTATEID=0,ReplayTime=null WHERE F_INSTANCEID= " + workOrderId + " AND F_StateName='已处理' and F_WORKORDERSTATEID=1 and NeedReplayTime is not null and ReplayTime is not null ; ");
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- int hisid = EditOverruleDHFOrderHistoryInfo(workOrderId, byid, byname, bmid, bmmc, opinion);
- }
- return result;
- }
- //待处理的工单 插入驳回工单历史信息
- public int EditOverruleDHFOrderHistoryInfo(int workOrderId, int byid, string byname, int bmid, string bmmc,string opinion)
- {
- //历史工单id
- int historyId = 0;
- //插入驳回信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 1;//0 ;
- historyModel.F_StateName = "已驳回";
- historyModel.F_TASKFLAG = 5;//从待回访的列表里驳回
- historyModel.F_REMARK = byname + "从待回访驳回,至待处理;"+"驳回意见:"+opinion;
- historyId = InsertWorkOrderHistoryModel(historyModel);
- return historyId;
- }
- #endregion
- //驳回待定责工单到待回访
- public bool OverruleDDZWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc,string opinion)
- {
- bool result = false;
- if (workOrderId > 0)
- {
- Model.T_Wo_WorkOrderBase model = GetModel(workOrderId);
- //转单的待定责驳回
- if (model.F_WORKORDERTYPEID == 1)
- {
- if (model.F_RETURNVISITFLAG == 1) //等于1 是回访
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=3,F_REPAIRREQUEST='待回访',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- int hisid = EditBoHuiDDZWorkOrder(workOrderId, byid, byname, bmid, bmmc, opinion);
- }
- else //待定责工单如果不回访,驳回到处理人 的处理列表
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=1,F_REPAIRREQUEST='处理中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId + ";");
- strSql.Append(" update T_Wo_WorkOrderHistory set ");
- strSql.Append(" F_StateName = '未处理',F_WORKORDERSTATEID=0,ReplayTime=null WHERE F_INSTANCEID= " + workOrderId + " AND F_StateName='已处理' and F_WORKORDERSTATEID=1 and NeedReplayTime is not null and ReplayTime is not null ; ");
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- int hisid = EditCheHuiDDZWorkOrder2(workOrderId, byid, byname, bmid, bmmc, opinion);
- }
- }
- //客服处理的待定责驳回
- if (model.F_WORKORDERTYPEID == 3)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=0,F_REPAIRREQUEST='待处理',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- int hisid = EditBoHuiDDZWorkOrderKF(workOrderId, byid, byname, bmid, bmmc, opinion);
- }
- }
- return result;
- }
- //待定责工单到插入驳回工单历史信息
- public int EditOverruleDDZOrderHistoryInfo(int workOrderId, int byid, string byname, int bmid, string bmmc)
- {
- //历史工单id
- int historyId = 0;
- //插入驳回信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 3;// 16;
- historyModel.F_StateName = "已驳回";
- historyModel.F_TASKFLAG = 7; //从待定责工单 驳回到待回访
- historyModel.F_REMARK = byname + "驳回,转待回访";
- historyId = InsertWorkOrderHistoryModel(historyModel);
- return historyId;
- }
- //撤回已处理且待回访的工单
- public bool CheHuiYCLWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc,string reason)
- {
- bool result = false;
- if (workOrderId > 0)
- {
- Model.T_Wo_WorkOrderBase model = GetModel(workOrderId);
- if (model.F_WORKORDERTYPEID == 3)
- {
- }
- else
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=1,F_REPAIRREQUEST='处理中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId + ";");
- strSql.Append(" update T_Wo_WorkOrderHistory set ");
- strSql.Append(" F_StateName = '未处理',F_WORKORDERSTATEID=0,ReplayTime=null WHERE F_HISTORYID =( SELECT TOP 1 F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory WHERE F_INSTANCEID= " + workOrderId + " AND F_UserName='" + byname + "' and F_WORKORDERSTATEID=1 and NeedReplayTime is not null and ReplayTime is not null ORDER BY f_optdate DESC) ; ");
- //strSql.Append(" update T_Wo_WorkOrderHistory set ");
- //strSql.Append(" F_REMARK = '已驳回' WHERE F_HISTORYID =( SELECT TOP 1 F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory WHERE F_INSTANCEID= " + workOrderId + " ORDER BY f_optdate DESC) ");
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- // int hisid = EditCheHuiYCLWorkOrder(workOrderId, byid, byname, bmid, bmmc);
- //历史工单id
- int historyId = 0;
- //插入撤回信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 1;//0
- historyModel.F_StateName = "已撤回";
- historyModel.F_TASKFLAG = 7; //
- if (string.IsNullOrEmpty(reason))
- {
- historyModel.F_REMARK = byname + "撤回,转待处理";
- }
- else
- {
- historyModel.F_REMARK = byname + "撤回,转待处理; 撤回原因:"+reason;
- }
- historyId = InsertWorkOrderHistoryModel(historyModel);
-
- }
- }
- return result;
- }
- public int EditCheHuiYCLWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc)
- {
- //历史工单id
- int historyId = 0;
- //插入撤回信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 1;//0
- historyModel.F_StateName = "已撤回";
- historyModel.F_TASKFLAG = 7; //
- historyModel.F_REMARK = byname + "撤回,转待处理";
- historyId = InsertWorkOrderHistoryModel(historyModel);
- return historyId;
- }
- //撤回已回访即待定责的工单
- public bool CheHuiDDZWorkOrderOldJiekou(int workOrderId, int byid, string byname, int bmid, string bmmc)
- {
- bool result = false;
- if (workOrderId > 0)
- {
- Model.T_Wo_WorkOrderBase model = GetModel(workOrderId);
- if (model.F_RETURNVISITFLAG == 1) //等于1 是回访
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=3,F_REPAIRREQUEST='待回访',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
- //strSql.Append(" update T_Wo_WorkOrderHistory set ");
- //strSql.Append(" F_REMARK = '已驳回' WHERE F_HISTORYID =( SELECT TOP 1 F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory WHERE F_INSTANCEID= " + workOrderId + " ORDER BY f_optdate DESC) ");
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- int hisid = EditCheHuiDDZWorkOrder(workOrderId, byid, byname, bmid, bmmc);
- }
- else //不回访工单 待定责工单转到待处理
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=1,F_REPAIRREQUEST='处理中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
- //strSql.Append(" update T_Wo_WorkOrderHistory set ");
- //strSql.Append(" F_REMARK = '已驳回' WHERE F_HISTORYID =( SELECT TOP 1 F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory WHERE F_INSTANCEID= " + workOrderId + " ORDER BY f_optdate DESC) ");
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- int hisid = EditCheHuiYCLWorkOrder(workOrderId, byid, byname, bmid, bmmc);
- }
- }
- return result;
- }
- public int EditCheHuiDDZWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc)
- {
- //历史工单id
- int historyId = 0;
- //插入撤回信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 3;//5
- historyModel.F_StateName = "已撤回";
- historyModel.F_TASKFLAG = 7; //
- historyModel.F_REMARK = byname + "撤回,转待回访";
- historyId = InsertWorkOrderHistoryModel(historyModel);
- return historyId;
- }
- public int EditBoHuiDDZWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc,string opinion)
- {
- //历史工单id
- int historyId = 0;
- //插入撤回信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 3;
- historyModel.F_StateName = "已驳回";
- historyModel.F_TASKFLAG = 7; //
- historyModel.F_REMARK = byname + "驳回,转待回访;驳回意见:" + opinion;
- historyId = InsertWorkOrderHistoryModel(historyModel);
- return historyId;
- }
- //不回访的转待处理
- public int EditCheHuiDDZWorkOrder2(int workOrderId, int byid, string byname, int bmid, string bmmc, string opinion)
- {
- //历史工单id
- int historyId = 0;
- //插入撤回信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 0;
- historyModel.F_StateName = "已驳回";
- historyModel.F_TASKFLAG = 7; //
- historyModel.F_REMARK = byname + "驳回,转待处理;驳回意见:" + opinion;
- historyId = InsertWorkOrderHistoryModel(historyModel);
- return historyId;
- }
- public int EditBoHuiDDZWorkOrderKF(int workOrderId, int byid, string byname, int bmid, string bmmc, string opinion)
- {
- //历史工单id
- int historyId = 0;
- //插入撤回信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 6;
- historyModel.F_StateName = "已驳回";
- historyModel.F_TASKFLAG = 7; //
- historyModel.F_REMARK = byname + "驳回,转补录工单;驳回意见:" + opinion;
- historyId = InsertWorkOrderHistoryModel(historyModel);
- return historyId;
- }
- #region 待处理的工单撤回 需要审批工单撤回;客服处理的工单撤回也是这个
- public bool ResetWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc, string reason)
- {
- bool result = false;
- Model.T_Wo_WorkOrderBase model= GetModel(workOrderId);
- if (workOrderId > 0)
- {
- if (model.F_WORKORDERTYPEID == 3) //客服处理
- {
- if (model.F_HOUSING == "投诉" && model.F_FILEFLAG == 3)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=9,F_REPAIRREQUEST='待定责撤回审批中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- #region 工单历史记录
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 8;
- historyModel.F_StateName = "提交撤回";
- historyModel.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(reason))
- {
- historyModel.F_REMARK = byname + "撤回待定责的工单;";
- }
- else
- {
- historyModel.F_REMARK = byname + "撤回待定责的工单; 撤回原因:" + reason;
- }
- InsertWorkOrderHistoryModel(historyModel);
- #endregion
- }
- else //客服处理非投诉 撤回到补录工单
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=10,F_REPAIRREQUEST='已处理撤回审批中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- #region 工单历史记录
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 8;
- historyModel.F_StateName = "提交撤回";
- historyModel.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(reason))
- {
- historyModel.F_REMARK = byname + "撤回已处理的工单;";
- }
- else
- {
- historyModel.F_REMARK = byname + "撤回已处理的工单; 撤回原因:" + reason;
- }
- InsertWorkOrderHistoryModel(historyModel);
- #endregion
- }
- }
- else
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=8,F_REPAIRREQUEST='待处理撤回审批中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
- //strSql.Append(" update T_Wo_WorkOrderHistory set ");
- //strSql.Append(" F_StateName = '已撤回' where F_HISTORYID in ( SELECT TOP 1 F_HISTORYID FROM dbo.T_Wo_WorkOrderHistory where F_INSTANCEID=" + workOrderId + " order by F_OPTDATE desc)");
- //先不发布
- //strSql.Append(" update T_Wo_WorkOrderHistory set ");
- //strSql.Append(" F_StateName = '已撤回' WHERE F_workorderstateid=0 AND F_StateName='未处理' and F_INSTANCEID= " + workOrderId);
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- int hisid = EditOrderHistoryInfo(workOrderId, byid, byname, bmid, bmmc, reason);
- }
- }
- return result;
- }
- //插入撤工单历史信息
- public int EditOrderHistoryInfo(int workOrderId, int byid, string byname, int bmid, string bmmc, string reason)
- {
- //历史工单id
- int historyId = 0;
- //插入操作信息
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 8;
- historyModel.F_StateName = "提交撤回";
- historyModel.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(reason))
- {
- historyModel.F_REMARK = byname + "撤回处理中的工单;";
- }
- else
- {
- historyModel.F_REMARK = byname + "撤回处理中的工单; 撤回原因:" + reason;
- }
- historyId = InsertWorkOrderHistoryModel(historyModel);
- return historyId;
- }
- #endregion
- #region 撤回已回访即待定责的工单
- public bool CheHuiDDZWorkOrder(int workOrderId, int byid, string byname, int bmid, string bmmc,string reason)
- {
- bool result = false;
- if (workOrderId > 0)
- {
- Model.T_Wo_WorkOrderBase model = GetModel(workOrderId);
-
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=9,F_REPAIRREQUEST='待定责撤回审批中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workOrderId);
-
- result = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
-
- #region 工单历史记录
- Model.T_Wo_WorkOrderHistory historyModel = new Model.T_Wo_WorkOrderHistory();
- historyModel.F_INSTANCEID = workOrderId;
- historyModel.F_OPTUSERID = byid;
- historyModel.F_UserName = byname;
- historyModel.F_OPTBTNID = bmid;
- historyModel.F_NEXTOWNERARRID = bmmc;
- historyModel.F_OPTDATE = DateTime.Now;
- historyModel.F_WORKORDERSTATEID = 8;
- historyModel.F_StateName = "";
- historyModel.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(reason))
- {
- historyModel.F_REMARK = byname + "撤回待定责的工单;";
- }
- else
- {
- historyModel.F_REMARK = byname + "撤回待定责的工单; 撤回原因:" + reason;
- }
- InsertWorkOrderHistoryModel(historyModel);
- #endregion
-
-
- }
- return result;
- }
- #endregion
- /// <summary>
- /// 审批列表审批
- /// </summary>
- /// <param name="model"></param>
- /// <returns></returns>
- public bool SubmitShenPiYj(int workorderid, int shenpiresult,string shenpiopinion,int byid,string byname,int bmid)
- {
- bool EditStatus = false;
-
- DAL.T_Wo_WorkOrderHistory bllOrderHistory = new DAL.T_Wo_WorkOrderHistory();
- //有三种工单状态需要审批
- //1.待处理的时候撤回; 即 8待处理撤回审批中(转办)
- //2.客服处理的 已完结的工单 能撤回; 即 10 已完结撤回审批中(客服处理)
- //3.待定责的时候可以撤回。(客服处理和转办) 9 待定责撤回审批中(客服处理和转办)
-
-
- Model.T_Wo_WorkOrderBase basemodel = GetModel(workorderid);
- if (basemodel.F_WORKORDERSTATEID == 8) // 8待处理撤回审批中(转办)
- {
- if (shenpiresult == 0)
- {
- //不同意撤回,改工单状态为处理中,加一条history历史记录
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=1,F_REPAIRREQUEST='处理中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workorderid);
- EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- Model.T_Wo_WorkOrderHistory historyModelNew = new Model.T_Wo_WorkOrderHistory();
- historyModelNew.F_INSTANCEID = workorderid;
- historyModelNew.F_OPTUSERID = byid;
- historyModelNew.F_UserName = byname;
- historyModelNew.F_OPTBTNID = bmid;
- historyModelNew.F_NEXTOWNERARRID = "";
- historyModelNew.F_OPTDATE = DateTime.Now;
- historyModelNew.F_WORKORDERSTATEID = 1;
- historyModelNew.F_StateName = "审批不通过";
- historyModelNew.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(shenpiopinion))
- {
- historyModelNew.F_REMARK = byname + "审批不通过";
- }
- else
- {
- historyModelNew.F_REMARK = byname + "审批不通过; 原因:" + shenpiopinion;
- }
- InsertWorkOrderHistoryModel(historyModelNew);
- }
- if (shenpiresult == 1)
- {
- //同意撤回,改工单状态为待处理,加一条history历史记录 ,修改以前的转办记录 状态为已撤回
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=0,F_REPAIRREQUEST='待处理',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workorderid);
-
- // 转办记录改成已撤回
- strSql.Append(" update T_Wo_WorkOrderHistory set ");
- strSql.Append(" F_StateName = '已撤回' WHERE F_workorderstateid=0 AND F_StateName='未处理' and F_INSTANCEID= " + workorderid);
- EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- Model.T_Wo_WorkOrderHistory historyModelNew = new Model.T_Wo_WorkOrderHistory();
- historyModelNew.F_INSTANCEID = workorderid;
- historyModelNew.F_OPTUSERID = byid;
- historyModelNew.F_UserName = byname;
- historyModelNew.F_OPTBTNID = bmid;
- historyModelNew.F_NEXTOWNERARRID = "";
- historyModelNew.F_OPTDATE = DateTime.Now;
- historyModelNew.F_WORKORDERSTATEID = 1;
- historyModelNew.F_StateName = "审批通过";
- historyModelNew.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(shenpiopinion))
- {
- historyModelNew.F_REMARK = byname + "审批通过";
- }
- else
- {
- historyModelNew.F_REMARK = byname + "审批通过; 原因:" + shenpiopinion;
- }
- InsertWorkOrderHistoryModel(historyModelNew);
- }
- }
- else if (basemodel.F_WORKORDERSTATEID == 9) // 9 待定责撤回审批中(客服处理和转办)
- {
- if (shenpiresult == 0)
- {
- //不同意撤回,改工单状态为待定责,加一条history历史记录
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=4,F_REPAIRREQUEST='待定责',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workorderid);
- EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- Model.T_Wo_WorkOrderHistory historyModelNew = new Model.T_Wo_WorkOrderHistory();
- historyModelNew.F_INSTANCEID = workorderid;
- historyModelNew.F_OPTUSERID = byid;
- historyModelNew.F_UserName = byname;
- historyModelNew.F_OPTBTNID = bmid;
- historyModelNew.F_NEXTOWNERARRID = "";
- historyModelNew.F_OPTDATE = DateTime.Now;
- historyModelNew.F_WORKORDERSTATEID = 1;
- historyModelNew.F_StateName = "审批不通过";
- historyModelNew.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(shenpiopinion))
- {
- historyModelNew.F_REMARK = byname + "审批不通过";
- }
- else
- {
- historyModelNew.F_REMARK = byname + "审批不通过; 原因:" + shenpiopinion;
- }
- InsertWorkOrderHistoryModel(historyModelNew);
- }
- if (shenpiresult == 1)
- {
- //同意撤回,改工单状态 加一条history历史记录 ,修改以前的转办记录 状态为已撤回
- if (basemodel.F_WORKORDERTYPEID == 3)//客服处理的工单 是投诉类型的 ,从待定责撤回就是 转到补录工单
- {
- StringBuilder strSql1 = new StringBuilder();
- strSql1.Append(" update T_Wo_WorkOrderBase set ");
- strSql1.Append(" F_WORKORDERSTATEID=0,F_REPAIRREQUEST='待处理',F_HASTENCOUNTS=0 ,F_RETURNVISITCONTENT='' where F_WORKORDERID=" + workorderid);
- EditStatus = DbHelperSQL.ExecuteSql(strSql1.ToString()) > 0;
- Model.T_Wo_WorkOrderHistory historyModelNew = new Model.T_Wo_WorkOrderHistory();
- historyModelNew.F_INSTANCEID = workorderid;
- historyModelNew.F_OPTUSERID = byid;
- historyModelNew.F_UserName = byname;
- historyModelNew.F_OPTBTNID = bmid;
- historyModelNew.F_NEXTOWNERARRID = "";
- historyModelNew.F_OPTDATE = DateTime.Now;
- historyModelNew.F_WORKORDERSTATEID = 1;
- historyModelNew.F_StateName = "审批通过";
- historyModelNew.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(shenpiopinion))
- {
- historyModelNew.F_REMARK = byname + "审批通过";
- }
- else
- {
- historyModelNew.F_REMARK = byname + "审批通过; 原因:" + shenpiopinion;
- }
- InsertWorkOrderHistoryModel(historyModelNew);
- }
- else
- { //转办的工单,待定责撤回的前状态是待回访或者处理中
- if (basemodel.F_RETURNVISITFLAG == 0) //不回访
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=1,F_REPAIRREQUEST='处理中',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workorderid);
- EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- }
- else
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=3,F_REPAIRREQUEST='待回访',F_HASTENCOUNTS=0 where F_WORKORDERID=" + workorderid);
- EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- Model.T_Wo_WorkOrderHistory historyModelNew = new Model.T_Wo_WorkOrderHistory();
- historyModelNew.F_INSTANCEID = workorderid;
- historyModelNew.F_OPTUSERID = byid;
- historyModelNew.F_UserName = byname;
- historyModelNew.F_OPTBTNID = bmid;
- historyModelNew.F_NEXTOWNERARRID = "";
- historyModelNew.F_OPTDATE = DateTime.Now;
- historyModelNew.F_WORKORDERSTATEID = 1;
- historyModelNew.F_StateName = "审批通过";
- historyModelNew.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(shenpiopinion))
- {
- historyModelNew.F_REMARK = byname + "审批通过";
- }
- else
- {
- historyModelNew.F_REMARK = byname + "审批通过; 原因:" + shenpiopinion;
- }
- InsertWorkOrderHistoryModel(historyModelNew);
- }
- return EditStatus;
- }
- }
- }
- else if (basemodel.F_WORKORDERSTATEID == 10) // 客服处理的 已完结的工单 能撤回; 10 已处理撤回审批中(客服处理)
- {
- if (shenpiresult == 0)
- {
- //不同意撤回,改工单状态为已完结,加一条history历史记录
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=5,F_REPAIRREQUEST='已处理' where F_WORKORDERID=" + workorderid);
- EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- Model.T_Wo_WorkOrderHistory historyModelNew = new Model.T_Wo_WorkOrderHistory();
- historyModelNew.F_INSTANCEID = workorderid;
- historyModelNew.F_OPTUSERID = byid;
- historyModelNew.F_UserName = byname;
- historyModelNew.F_OPTBTNID = bmid;
- historyModelNew.F_NEXTOWNERARRID = "";
- historyModelNew.F_OPTDATE = DateTime.Now;
- historyModelNew.F_WORKORDERSTATEID = 5;
- historyModelNew.F_StateName = "审批不通过";
- historyModelNew.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(shenpiopinion))
- {
- historyModelNew.F_REMARK = byname + "审批不通过";
- }
- else
- {
- historyModelNew.F_REMARK = byname + "审批不通过; 原因:" + shenpiopinion;
- }
- InsertWorkOrderHistoryModel(historyModelNew);
- }
- if (shenpiresult == 1)
- {
- //同意撤回,转到补录工单;改工单状态为待处理,F_RETURNVISITCONTENT =‘’ 加一条history历史记录 ,
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" update T_Wo_WorkOrderBase set ");
- strSql.Append(" F_WORKORDERSTATEID=0,F_REPAIRREQUEST='待处理',F_HASTENCOUNTS=0,F_RETURNVISITCONTENT='' where F_WORKORDERID=" + workorderid);
- if (basemodel.F_HOUSING == "表扬")
- {
- //把表扬记录删掉
- DataTable dt = NoticeBll.GetList("NoticeType=0 and OrderId='" + basemodel.F_WORKORDERID + "'").Tables[0];
- if (dt.Rows.Count > 0)
- {
- foreach (DataRow dr in dt.Rows)
- {
- int deleteid = Convert.ToInt32(dr["NoticeId"].ToString());
- NoticeBll.Delete(deleteid);
- }
- }
- }
- EditStatus = DbHelperSQL.ExecuteSql(strSql.ToString()) > 0;
- Model.T_Wo_WorkOrderHistory historyModelNew = new Model.T_Wo_WorkOrderHistory();
- historyModelNew.F_INSTANCEID = workorderid;
- historyModelNew.F_OPTUSERID = byid;
- historyModelNew.F_UserName = byname;
- historyModelNew.F_OPTBTNID = bmid;
- historyModelNew.F_NEXTOWNERARRID = "";
- historyModelNew.F_OPTDATE = DateTime.Now;
- historyModelNew.F_WORKORDERSTATEID = 0;
- historyModelNew.F_StateName = "审批通过";
- historyModelNew.F_TASKFLAG = 0;
- if (string.IsNullOrEmpty(shenpiopinion))
- {
- historyModelNew.F_REMARK = byname + "审批通过";
- }
- else
- {
- historyModelNew.F_REMARK = byname + "审批通过; 原因:" + shenpiopinion;
- }
- InsertWorkOrderHistoryModel(historyModelNew);
- }
- }
- else
- {
- return EditStatus;
- }
-
- return EditStatus;
- }
- #region 大屏相关的接口
- public DataSet GetFiveList()
- {
- string sql = "SELECT TOP 10 F_CREATEDATE,F_HOUSING, F_ADSLACCOUNT ,F_content FROM dbo.T_Wo_WorkOrderBase where F_WORKORDERSTATEID>0 ORDER BY F_CREATEDATE DESC";
- return DbHelperSQL.Query(sql);
- }
- public DataTable GetHistoryDayMax()
- {
- string sql = "select top 1 * from (select convert(char(10), F_CREATEDATE, 120) as maxday, count(1) as maxcount from[T_Wo_WorkOrderBase] group by convert(char(10), F_CREATEDATE, 120)) t order by maxcount desc";
- // string sql = " select max(maxcount) from(select convert(char(10),F_CREATEDATE,112) as maxday,count(1) as maxcount from[T_Wo_WorkOrderBase] group by convert(char(10), F_CREATEDATE, 112) ) t";
- DataTable dt = DbHelperSQL.Query(sql).Tables[0];
- return dt;
-
- }
- public DataTable GetHistoryDayLongTel()
- {
- string sql = " select top 1 * from(select convert(char(10),BeginTime,120) as maxday,sum(TalkLongTime) as maxcount from[T_Call_CallRecords] group by convert(char(10), BeginTime, 120) )t order by maxcount desc";
- // string sql = " select max(maxcount) from(select convert(char(10),BeginTime,112) as maxday,sum(TalkLongTime) as maxcount from[T_Call_CallRecords] group by convert(char(10), BeginTime, 112) )t";
- DataTable dt = DbHelperSQL.Query(sql).Tables[0];
- return dt;
- }
- public int GetTodayCount()
- {
- string sql = "SELECT COUNT(*) FROM dbo.T_Wo_WorkOrderBase WHERE F_CREATEDATE >= convert(varchar(10), Getdate(), 120) ";
- DataTable dt= DbHelperSQL.Query(sql).Tables[0];
- return Convert.ToInt32(dt.Rows[0][0]);
- }
- public DataTable GetDataFluctuation()
- {
- DataTable dt = new DataTable();
-
- string sql = "select F_WORKORDERFROM,convert(char(6),F_CREATEDATE,112) yearmonth ,count(1) amount from T_Wo_WorkOrderBase where F_CREATEDATE between DateAdd(m,-11,getdate()) and GETDATE() group by F_WORKORDERFROM,convert(char(6), F_CREATEDATE, 112) order by convert(char(6), F_CREATEDATE, 112) ";
- dt = DbHelperSQL.Query(sql).Tables[0];
- return dt;
- }
- public DataTable GetAverageAcceptAmount()
- {
- DataTable dt = new DataTable();
- double weekAverage = 0;
- double monthAverage = 0;
- double yearAverage = 0;
- //最近一周日均
- string endDate = DateTime.Now.ToString("yyyy-MM-dd");
- string startDate = DateTime.Now.AddDays(-7).ToString("yyyy-MM-dd");
- string sql = "select count(*) amount From T_Wo_WorkOrderBase t Where ";
- sql += " t.F_CREATEDATE>= '" + startDate + " 00:00:00" + "'";
- sql += " and t.F_CREATEDATE<= '" + endDate + " 23:59:59" + "'";
- DataTable countweek= DbHelperSQL.Query(sql).Tables[0];
- if (countweek.Rows.Count>0)
- {
- int countwe = Convert.ToInt32( countweek.Rows[0]["amount"]);
- if (countwe != 0)
- {
- weekAverage = countwe / 7;
- }
- }
-
- ///最近一月
- string endDate1 = DateTime.Now.ToString("yyyy-MM-dd");
- string startDate1 = DateTime.Now.AddMonths(-1).ToString("yyyy-MM-dd");
- TimeSpan ts =Convert.ToDateTime( endDate1 )- Convert.ToDateTime(startDate1);
- int dds = ts.Days;
- string sql2 = "select count(*) amount From T_Wo_WorkOrderBase t Where ";
- sql2 += " t.F_CREATEDATE>= '" + startDate1 + " 00:00:00" + "'";
- sql2 += " and t.F_CREATEDATE<= '" + endDate1 + " 23:59:59" + "'";
- DataTable countmonth = DbHelperSQL.Query(sql2).Tables[0];
- if (countmonth.Rows.Count > 0)
- {
- int countmm = Convert.ToInt32(countmonth.Rows[0]["amount"]);
- if (countmm != 0)
- {
- monthAverage = countmm / dds;
- }
-
- }
- ///最近一年
- ///
- string endDate2 = DateTime.Now.ToString();
- string startDate2 = DateTime.Now.AddYears(-1).ToString();
- TimeSpan ts2 = Convert.ToDateTime(endDate2) - Convert.ToDateTime(startDate2);
- int dds2 = ts2.Days;
- string sql3 = "select count(*) amount From T_Wo_WorkOrderBase t Where ";
- sql3 += " F_CREATEDATE>= '" + startDate2 + "'";
- sql3 += " and F_CREATEDATE<= '" + endDate2 + "'";
-
- DataTable countyear= DbHelperSQL.Query(sql3).Tables[0];
- if (countyear.Rows.Count>0)
- {
- int countyy = Convert.ToInt32(countyear.Rows[0]["amount"]);
- if (countyy != 0)
- {
- yearAverage = countyy / dds2;
- }
-
- }
- dt.Columns.Add("type", Type.GetType("System.String"));
- dt.Columns.Add("amount", Type.GetType("System.Int32"));
- DataRow dr = dt.NewRow();
- dr["type"] = "week";
- dr["amount"] = weekAverage;
- dt.Rows.Add(dr);
- DataRow dr2 = dt.NewRow();
- dr2["type"] = "month";
- dr2["amount"] = monthAverage;
- dt.Rows.Add(dr2);
- DataRow dr3 = dt.NewRow();
- dr3["type"] = "year";
- dr3["amount"] = yearAverage;
- dt.Rows.Add(dr3);
- return dt;
- }
- public DataTable GetYearTelAmount()
- {
- string sql = " SELECT datepart(year, BeginTime) theyear,COUNT(*) amount FROM dbo.T_Call_CallRecords group by datepart(year, BeginTime) order by theyear";
- // string sql = "SELECT datepart(year, F_CREATEDATE) theyear,COUNT(*) amount FROM dbo.T_Wo_WorkOrderBase WHERE (F_WORKORDERFROM = '语音工单' OR F_WORKORDERFROM = '留言工单') group by datepart(year, F_CREATEDATE)";
- DataSet ds= DbHelperSQL.Query(sql);
- return ds.Tables[0];
- }
- public DataTable GetSixMonthTelAmount()
- {
- // //改成最近四个季度
- //DateTime begintime= DateTime.Now.AddMonths(0 - ((DateTime.Now.Month - 1) % 3)).AddDays(1 - DateTime.Now.Day);
- // //本季度最后一天
- // string lastDayOfThisQuarter2 = DateTime.Parse(DateTime.Now.AddMonths(3 - ((DateTime.Now.Month - 1) % 3)).ToString("yyyy-MM-01")).AddDays(-1).ToString("yyyy-MM-dd");
- DateTime dt = DateTime.Parse( DateTime.Now.ToShortDateString()); //当前时间
- DateTime startQuarter = dt.AddMonths(0 - (dt.Month - 1) % 3).AddDays(1 - dt.Day); //本季度初
- DateTime endQuarter = startQuarter.AddMonths(3); //本季度末
- DateTime secondQuarter = startQuarter.AddMonths(-3);
- DateTime secondEndQuarter = endQuarter.AddMonths(-3);
- DateTime thirdQuarter = secondQuarter.AddMonths(-3);
- DateTime thirdEndQuarter = secondEndQuarter.AddMonths(-3);
- DateTime fourthQuarter = thirdQuarter.AddMonths(-3);
- DateTime fourthEndQuarter = thirdEndQuarter.AddMonths(-3);
- string sql = " select COUNT(*) from T_Call_CallRecords where BeginTime between '"+ startQuarter + "' and '" + endQuarter + "'";
- var ds1 = DbHelperSQL.GetSingle(sql);
- string sql2 = " select COUNT(*) from T_Call_CallRecords where BeginTime between '" + secondQuarter + "' and '" + secondEndQuarter + "'";
- var ds2 = DbHelperSQL.GetSingle(sql2);
- string sql3 = " select COUNT(*) from T_Call_CallRecords where BeginTime between '" + thirdQuarter + "' and '" + thirdEndQuarter + "'";
- var ds3 = DbHelperSQL.GetSingle(sql3);
- string sql4 = " select COUNT(*) from T_Call_CallRecords where BeginTime between '" + fourthQuarter + "' and '" + fourthEndQuarter + "'";
- var ds4 = DbHelperSQL.GetSingle(sql4);
- DataTable datatable = new DataTable();
- datatable.Columns.Add("Name");
- datatable.Columns.Add("Amount");
- DataRow tr = datatable.NewRow();
- tr["Name"] = startQuarter.Year+"年第" + GetQuarterNum(startQuarter)+"季度";
- tr["Amount"] = ds1.ToString();
- datatable.Rows.Add(tr);
- DataRow tr2 = datatable.NewRow();
- tr2["Name"] = secondQuarter.Year + "年第" + GetQuarterNum(secondQuarter) + "季度";
- tr2["Amount"] = ds2.ToString();
- datatable.Rows.Add(tr2);
- DataRow tr3 = datatable.NewRow();
- tr3["Name"] = thirdQuarter.Year + "年第" + GetQuarterNum(thirdQuarter) + "季度";
- tr3["Amount"] = ds3.ToString();
- datatable.Rows.Add(tr3);
- DataRow tr4 = datatable.NewRow();
- tr4["Name"] = fourthQuarter.Year + "年第" + GetQuarterNum(fourthQuarter) + "季度";
- tr4["Amount"] = ds4.ToString();
- datatable.Rows.Add(tr4);
- return datatable;
- }
- //获取第几个季度
- public static int GetQuarterNum(DateTime dt)
- {
- int year = dt.Year;
- int jd;
- DateTime dt0 = new DateTime(year, 1, 1);
- DateTime dt1 = new DateTime(year, 4, 1);
- DateTime dt2 = new DateTime(year, 7, 1);
- DateTime dt3 = new DateTime(year, 10, 1);
- if (dt.CompareTo(dt1) < 0)
- jd = 1;
- else if (dt.CompareTo(dt2) < 0)
- jd = 2;
- else if (dt.CompareTo(dt3) < 0)
- jd = 3;
- else
- jd = 4;
- return jd;
- }
- public DataTable GetPressKeyValue(string startTime)
- {
- string startDate = startTime.Substring(0, 10) + " 00:00:00"; ;
- string endDate = startTime.Substring(12) +" 23:59:59";
- string sql = " select typeName,count(1) total from [autoReplyType] where createTime between '"+startDate+"' and '"+ endDate + "' group by typeName order by count(1) desc";
- DataTable dt = DbHelperSQL.Query(sql).Tables[0];
- string sql2 = " select count(1) total from [autoReplyType] where createTime between '" + startDate + "' and '" + endDate + "' ";
- int total = Convert.ToInt32(DbHelperSQL.GetSingle(sql2));
- DataTable dt3 = new DataTable();
- dt3.Columns.Add("typeName", Type.GetType("System.String"));
- dt3.Columns.Add("amount", Type.GetType("System.Int32"));
- dt3.Columns.Add("percent", Type.GetType("System.String"));
- if (total > 0)
- {
- if (dt.Rows.Count > 0)
- {
- foreach (DataRow dr in dt.Rows)
- {
- DataRow dr2 = dt3.NewRow();
- dr2["typeName"] = dr["typeName"].ToString();
- int currentAmount = Convert.ToInt32(dr["total"]);
- dr2["amount"] = currentAmount;
- double dd= Convert.ToDouble(currentAmount) / Convert.ToDouble(total) ;
- dr2["percent"] = dd.ToString("0.00%");
- dt3.Rows.Add(dr2);
- }
- }
- }
- return dt3;
- }
-
- public DataTable GetEverydayOfMonthTelAmount()
- {
- string sql = " SELECT convert(nvarchar(10),BeginTime,120) daydate,COUNT(*) amount FROM T_Call_CallRecords WHERE DateDiff(dd,BeginTime,getdate())<=30 GROUP BY convert(nvarchar(10), BeginTime, 120) ORDER BY daydate";
- //string sql = "SELECT convert(nvarchar(10),F_CREATEDATE,120) daydate,COUNT(*) amount FROM T_Wo_WorkOrderBase WHERE F_CREATEDATE>= dateadd(month, datediff(month, 0, getdate()), 0) and (F_WORKORDERFROM='语音工单' OR F_WORKORDERFROM='留言工单') GROUP BY convert(nvarchar(10), F_CREATEDATE, 120) ORDER BY daydate";
- DataSet ds = DbHelperSQL.Query(sql);
- return ds.Tables[0];
- }
- public DataTable GetTodayFromTypeAmount(string startTime)
- {
- string startDate = startTime.Substring(0, 10) + " 00:00:00";
- string endDate = startTime.Substring(12) + " 23:59:59";
- string sql = " SELECT F_WORKORDERFROM workorderfrom,COUNT(1) amount FROM T_Wo_WorkOrderBase WHERE F_CREATEDATE between '" + startDate + "' and '" + endDate + "' GROUP BY F_WORKORDERFROM";
- DataSet ds = DbHelperSQL.Query(sql);
- DataTable dt = ds.Tables[0];
- int telcount = 0;
- int wxcount = 0;
- int wbcount = 0;
- if (dt.Rows.Count > 0)
- {
- foreach (DataRow dr in dt.Rows)
- {
- if (dr["workorderfrom"].ToString() == "留言工单")
- {
- telcount += Convert.ToInt32(dr["amount"]);
- }
- if (dr["workorderfrom"].ToString() == "语音工单")
- {
- telcount += Convert.ToInt32(dr["amount"]);
- }
- if (dr["workorderfrom"].ToString() == "微信工单")
- {
- wxcount += Convert.ToInt32(dr["amount"]);
- }
- //if (dr["workorderfrom"].ToString() == "微博工单")
- //{
- // wbcount += Convert.ToInt32(dr["amount"]);
- //}
- }
- }
- DataTable dt2 = new DataTable();
- dt2.Columns.Add("workorderfrom", Type.GetType("System.String"));
- dt2.Columns.Add("amount", Type.GetType("System.Int32"));
- DataRow dr2 = dt2.NewRow();
- dr2["workorderfrom"] = "话务工单";
- dr2["amount"] = telcount;
- dt2.Rows.Add(dr2);
- DataRow dr3 = dt2.NewRow();
- dr3["workorderfrom"] = "微信工单";
- dr3["amount"] = 0;
- dt2.Rows.Add(dr3);
- //DataRow dr4 = dt2.NewRow();
- //dr4["workorderfrom"] = "微博工单";
- //dr4["amount"] = wbcount;
- //dt2.Rows.Add(dr4);
- return dt2;
- }
- public DataTable GetTodayTelType(string startTime)
- {
- //string starttime= DateTime.Now.ToShortDateString();
- // string sql = "select F_HOUSING ,count(*) FROM dbo.T_Wo_WorkOrderBase WHERE F_CREATEDATE>= '" + starttime + "' GROUP BY F_HOUSING";
- string startDate = startTime.Substring(0, 10) +" 00:00:00";
- string endDate = startTime.Substring(12) + " 23:59:59";
- // string sql = "select F_HOUSING ,count(*) total FROM dbo.T_Wo_WorkOrderBase WHERE datediff(d, F_CREATEDATE, '" + startTime + "') = 0 GROUP BY F_HOUSING";
- string sql = "select F_HOUSING ,count(*) total FROM dbo.T_Wo_WorkOrderBase WHERE F_CREATEDATE between '" + startDate + "' and '" + endDate + "' GROUP BY F_HOUSING";
- DataTable dt = DbHelperSQL.Query(sql).Tables[0];
- return dt;
- }
- public DataTable GetTodayLineDistribution(string startTime)
- {
- // string datetime = DateTime.Now.ToString("yyyy-MM-dd");
- string sql = "";
- if (string.IsNullOrEmpty(startTime))
- {
- sql = "select F_Linenum, count(1) total from[dbo].[T_Call_CallRecords] where CONVERT(nvarchar(7),BeginTime,120)= CONVERT(nvarchar(7), getdate(), 120) group by F_Linenum having F_Linenum is not null";
- }
- else
- {
- string startDate = startTime.Substring(0, 10) + " 00:00:00";
- string endDate = startTime.Substring(12) + " 23:59:59";
- sql = "select F_Linenum, count(1) total from[dbo].[T_Call_CallRecords] where BeginTime between '"+ startDate + "' and '"+ endDate + "' group by F_Linenum having F_Linenum is not null";
- }
- DataTable dt = DbHelperSQL.Query(sql).Tables[0];
- return dt;
- }
-
- #endregion
- }
- }
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