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- #include "stdafx.h"
- #include "TaskAgentSendDtmf.h"
- #include "LineHolder.h"
- #include "LogicLine.h"
- #include "CtiCore.h"
- #include "SessionHolder.h"
- #include "CallSession.h"
- CTaskAgentSendDtmf::CTaskAgentSendDtmf(CPduEntity & PduEntity) : CTask(PduEntity)
- {
- }
- CTaskAgentSendDtmf::~CTaskAgentSendDtmf(void)
- {
- }
- BOOL CTaskAgentSendDtmf::DoTask()
- {
- // 显示日志
- ShowLog();
- // 校验
- if (!Verify()) return FALSE;
- // 设置当前操作类型
- if (m_pCurrLine == NULL)return FALSE;
- m_pCurrLine->opType() = PDU_CMD_AGENT_SEND_DTMF;
- CCallSession* pSession = CSessionHolder::GetInstance().findSession(m_pCurrLine->callId());
- if (pSession == NULL || pSession->lineCount() < 3)
- {
- ILogger::getInstance().log(LOG_CLASS_SOCKET, LOG_LEVEL_NORMAL, _T("AGENT->CTI, CMD = [座席发送按键]失败,该情况下不能进行发送按键操作, Exten = %d"), m_pCurrLine->lineId());
- return false;
- }
- LineOpParam pLineOpParam;
- memset(&pLineOpParam, 0, sizeof(pLineOpParam));
- pLineOpParam.nParam1 = m_pCurrLine->lineId();
- pLineOpParam.nParam2 = pSession->lastLine();
- lstrcpy(pLineOpParam.szParam4, m_CurrCmd.GetDataString(3));
- ILogger::getInstance().log(LOG_CLASS_SOCKET, LOG_LEVEL_NORMAL, _T("AGENT->CTI, 坐席通道[%lu]开始执行发送通道[%lu]按键[%s]"), m_pCurrLine->lineId(), pSession->lastLine(), pLineOpParam.szParam4);
- return CCtiCore::GetInstance().getDevLink().exec((long)this, LINE_OP_SEND_DTMF, pSession->lastLine(), &pLineOpParam);
- }
- BOOL CTaskAgentSendDtmf::Verify()
- {
- // 线路绑定校验
- if (!_bindLogicLine(m_CurrCmd.GetDataUInt(1)))
- return FALSE;
- // 本端线路状态校验
- if (m_pCurrLine->status() != INNER_STATE_TALKING)
- {
- ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_WARNING, _T("{Task}: 线路[%d]执行座席发送按键任务校验时失败:当前线路未在通话中"), m_pCurrLine->lineId());
- return FALSE;
- }
- // 对端线路状态验证
- CCallSession* pSession = CSessionHolder::GetInstance().findSession(m_pCurrLine->callId());
- if (pSession == NULL) return FALSE;
- CLogicLine *pAssoLine = CLineHolder::GetInstance().getLogicLine(pSession->lastLine());
- if (pAssoLine == NULL || (pAssoLine->status() != INNER_STATE_TALKING && pAssoLine->status() != TRUNK_STATE_TALKING))
- {
- ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_WARNING, _T("{Task}: 线路[%d]执行座席发送按键任务校验时失败:关联线路[%d]状态校验不通过"), m_pCurrLine->lineId(), pSession->lastLine());
- return FALSE;
- }
- return TRUE;
- }
- void CTaskAgentSendDtmf::ShowLog()
- {
- // 显示日志
- ILogger::getInstance().log(LOG_CLASS_SOCKET, LOG_LEVEL_NORMAL, _T("AGENT->CTI, CMD = [座席发送按键], Exten = %d"), m_CurrCmd.GetDataUInt(1));
- }
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