大屏

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/DictionaryController.cs

@@ -440,6 +440,7 @@ namespace CallCenterApi.Interface.Controllers
             int pid = RequestString.GetInt("pid", 0);
             string name = RequestString.GetFormString("name");
             int deptid = RequestString.GetInt("deptid", 0);
+            string remark = RequestString.GetFormString("remark");
             Model.T_Sys_DictionaryValue orderModel = new Model.T_Sys_DictionaryValue();
             BLL.T_Sys_DictionaryValue orderBll = new BLL.T_Sys_DictionaryValue();
             
@@ -458,7 +459,7 @@ namespace CallCenterApi.Interface.Controllers
                     orderModel.F_PrentId = pid;
                     orderModel.F_State = 0;
                     orderModel.F_Deptid  = deptid;
-                    
+                    orderModel.F_Remark  = remark;
                     int n = orderBll.Add(orderModel);
                     if (n > 0)
                     {
@@ -494,6 +495,7 @@ namespace CallCenterApi.Interface.Controllers
                         orderModel.F_Value = name;
                         orderModel.F_PrentId = pid;
                         orderModel.F_Deptid = deptid;
+                        orderModel.F_Remark = remark;
                         if (orderBll.Update(orderModel))
                         {
                             if (deptid > 0)

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/WebChart/InfoNewController.cs

@@ -1,10 +1,13 @@
 using CallCenter.Utility;
 using CallCenterApi.DB;
 using CallCenterApi.Interface.Controllers.Base;
+using Newtonsoft.Json;
+using Newtonsoft.Json.Linq;
 using System;
 using System.Collections.Generic;
 using System.Data;
 using System.Linq;
+using System.Threading.Tasks;
 using System.Web;
 using System.Web.Mvc;
 
@@ -24,6 +27,15 @@ namespace CallCenterApi.Interface.Controllers.WebChart
             int source = RequestString.GetInt("source", 0);
             int hour = RequestString.GetInt("hour", -1);
             int type = RequestString.GetInt("type", 0);
+            int dealtype = RequestString.GetInt("dealtype", -1);
+            int timetype = RequestString.GetInt("timetype", 1);
+            
+            int sourceArea = RequestString.GetInt("sourceArea", 0);
+            int keyid = RequestString.GetInt("keyid", 0);
+            int deptid = RequestString.GetInt("deptid", 0);
+            int bldate = RequestString.GetInt("bldate", 0);
+            string latitude = RequestString.GetQueryString("latitude");
+            string longitude = RequestString.GetQueryString("longitude");
             string strpageindex = RequestString.GetQueryString("page");
             int pageindex = 1;
             string strpagesize = RequestString.GetQueryString("pagesize");
@@ -32,26 +44,76 @@ namespace CallCenterApi.Interface.Controllers.WebChart
             {
                 pageindex = Convert.ToInt32(strpageindex);
             }
-
+            if (dealtype > -1)
+            {
+                if (dealtype == 2)
+                {//按时
+                    sql += " and F_IsResult=0 and isnull(F_DealTime,'')<>'' and F_LimitTime>=F_DealTime ";
+                }
+                else if (dealtype == 3)
+                {//超期
+                    sql += " and isnull(F_DealTime,'')<>'' and F_LimitTime<F_DealTime ";
+                }
+                else
+                    sql += " and isnull(F_IsResult,0) = '" + dealtype + "' ";
+            }
             if (strpagesize.Trim() != "")
             {
                 pagesize = Convert.ToInt32(strpagesize);
             }
+            if (bldate>0)
+            {
+                sql += "and  F_IsResult=0  and datediff(MONTH , F_CreateTime , getdate())= 0  and F_DealDeptId  is not null and F_MainDeptId is not null and F_WorkState in(6, 9) and F_AssignTime is not null and F_DealTime is not null ";
+            }
+            if (deptid > 0)
+            {
+                sql += "and F_MainDeptId='" + deptid + "'";
+            }
+            if (latitude.Trim ()!="")
+            {
+                sql += "and F_Latitude='" + latitude + "'";
+            }
+            if (longitude .Trim() != "")
+            {
+                sql += "and F_Longitude='" + longitude + "'";
+            }
+           if (sourceArea >0)
+            {
+                sql += "and F_SourceArea='" + sourceArea + "'";
+            }
             if (type >0)
             {
                 sql += "and F_InfoType='" + type + "'";
             }
-            var date = DateTime.Now;
-            sql += $" and  F_CreateTime>='{date.ToString("yyyy-MM-dd")} 00:00:00'";
+            if (source >0)
+            {
+                sql += "and F_InfoSource='" + source + "'";
+            }
+
+            if (keyid>0)
+            {
+                sql += "and F_Key='"+ keyid + "' ";
+            }
+            if (timetype==1)
+            {
+                sql += "and datediff(DAY ,F_CreateTime ,getdate())=0 ";
+            }
+            else if (timetype==2)
+            {
+                sql += "and datediff(WEEK ,F_CreateTime ,getdate())=0 ";
+            }
+            else
+            {
+                sql += "and datediff(MONTH ,F_CreateTime ,getdate())=0 ";
+            }
+           
+
+
             if (hour > -1)
             {
-                int hours = hour + 1;
-                if (hour < 23)
-                    sql += " and datepart(hh,F_CreateTime)>=" + hour + " AND datepart(hh,F_CreateTime)<" + hours;
-                else
-                    sql += " and  datepart(hh,F_CreateTime)>=" + hour;
+                sql += " and  datepart(hh,F_CreateTime)=" + hour;
             }
-            string cols = "F_WorkOrderId,F_ComTitle,F_WorkState,F_MainDeptId,F_IsResult,F_CreateTime,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName,dbo.GetDeptNames(F_MainDeptId) as DeptName,F_CloseTime,F_LimitTime as LimitTime,F_ComContent ";
+            string cols = "F_WorkOrderId,F_ComTitle,F_WorkState,F_MainDeptId,F_IsResult,F_CreateTime,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName,dbo.GetDictionaryName(F_Key) KeyName,dbo.GetDeptNames(F_MainDeptId) as DeptName,F_CloseTime,F_LimitTime as LimitTime,F_ComContent ";
             int recordCount = 0;
             dt = BLL.PagerBLL.GetListPager(
                 "T_Bus_WorkOrder a WITH(NOLOCK)",
@@ -72,11 +134,10 @@ namespace CallCenterApi.Interface.Controllers.WebChart
             };
             return Content(obj.ToJson());
         }
-        private BLL.T_Sys_SystemConfig configBll = new BLL.T_Sys_SystemConfig();
-     
+      
         #region 工单类型
         /// <summary>
-        /// 获取当日24小时受理量
+        /// 获取当日24小时类型受理量
         /// </summary>
         /// <returns></returns>
         public ActionResult GetTypeCount24ByNow()
@@ -95,9 +156,6 @@ namespace CallCenterApi.Interface.Controllers.WebChart
                 colsid= typeList.Select(p => p.F_ValueId ).ToList(),
                 counts = new List<int[]>(),
             };
-
-
-
             string sqltype = " select datepart(hh, F_CreateTime) hour, count(1) count,F_InfoType type  from dbo.T_Bus_WorkOrder where 1=1 " + where + " group by datepart(hh, F_CreateTime),F_InfoType order by datepart(hh, F_CreateTime)";
             DataTable dttype = DbHelperSQL.Query(sqltype).Tables[0];
 
@@ -127,13 +185,95 @@ namespace CallCenterApi.Interface.Controllers.WebChart
                 int hc = 0;
                 if (drs.Length > 0)
                     hc = (from DataRow dr in drs select dr.Field<int>("count")).FirstOrDefault();
-
                 th[i] = hc;
             }
             obj.counts.Insert(0, th);
 
             return Success("加载成功", obj);
         }
+        /// <summary>
+        /// 获取当日受理量
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetAcceptanceCountByNow()
+        {
+            var date = DateTime.Now;
+            string where = $" and F_IsDelete=0 and F_CreateTime>='{date.ToString("yyyy-MM-dd")} 00:00:00'";
+          
+            string sql = $" and   BeginTime>='{date.ToString("yyyy-MM-dd")} 00:00:00' and CallType = 0 ";
+            string sqlhw = " select SUM(case  CallType  when 0 then 1 else 0 end) hrcount ,SUM(case  CallType  when 0 then(case CallState when 1then 1 else 0 end ) else 0 end) jtcount, SUM(case  CallType  when 1 then 1 else 0 end) hccount from T_Call_CallRecords where  1=1 "+sql;
+            DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
+
+           
+         
+            string sqltype = " select COUNT(1) lrcount,SUM(case F_WorkState  when 6 then 1 when 9 then 1 else 0 end  ) blcount ,SUM(case F_WorkState  when 9 then 1 else 0 end) wjcount from dbo.T_Bus_WorkOrder where 1=1"+where ;
+            DataTable dttype = DbHelperSQL.Query(sqltype).Tables[0];
+            var obj = new
+            {
+               hw= dthw,
+               gd= dttype
+            };
+            return Success("加载成功", obj);
+        }
+        /// <summary>
+        /// 获取当日24小时受理量
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetAcceptanceCount24ByNow()
+        {
+            var date = DateTime.Now;
+            string where = $" and F_IsDelete=0 and F_CreateTime>='{date.ToString("yyyy-MM-dd")} 00:00:00'";
+            var hr = date.Hour + 1;
+            int[] hours = Enumerable.Range(0, hr).ToArray<int>();
+            var obj = new
+            {
+                hours,
+                hrcount = new List<int[]>(),
+                jtcount = new List<int[]>(),
+                count = new List<int[]>(),
+                counts = new List<int[]>(),
+            };
+            string sql = $" and   BeginTime>='{date.ToString("yyyy-MM-dd")} 00:00:00' and CallType = 0 ";
+            string sqlhw = " select datepart(hh, BeginTime ) hour, count(1) count,sum(case  CallState when 1 then 1 else 0 end ) as jtcount from  dbo.T_Call_CallRecords where 1=1  "+ sql + " group by datepart(hh, BeginTime) order by datepart(hh, BeginTime)";
+            DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
+
+            int[] hwc = new int[hours.Length]; int[] jcc = new int[hours.Length];
+            for (int i = 0; i < hours.Length; i++)
+            {
+                var drs = dthw.Select("hour='" + hours[i] + "'");
+                int hw = 0; int jc = 0;
+                if (drs.Length > 0)
+                {
+                    hw = (from DataRow dr in drs select dr.Field<int>("count")).FirstOrDefault();
+                    jc = (from DataRow dr in drs select dr.Field<int>("jtcount")).FirstOrDefault();
+                }
+                hwc[i] = hw;
+                jcc[i] = jc;
+            }
+            obj.hrcount.Add(hwc);
+            obj.jtcount  .Add(jcc);
+            string sqltype = " select datepart(hh, F_CreateTime) hour, count(1) count,sum(F_IsResult) as resultcount from dbo.T_Bus_WorkOrder where 1=1 "+where +" group by datepart(hh, F_CreateTime) order by datepart(hh, F_CreateTime)";
+            DataTable dttype = DbHelperSQL.Query(sqltype).Tables[0];
+
+            int[] ah = new int[hours.Length]; int[] rh = new int[hours.Length];
+            for (int i = 0; i < hours.Length; i++)
+            {
+                var drs = dttype.Select("hour='" + hours[i] + "'");
+                int hc = 0;int rc = 0;
+                if (drs.Length > 0)
+                {
+                    hc = (from DataRow dr in drs select dr.Field<int>("count")).FirstOrDefault();
+                    rc = (from DataRow dr in drs select dr.Field<int>("resultcount")).FirstOrDefault();
+                }
+                ah[i] = hc;
+                rh[i] = rc;
+            }
+            obj.count.Add(ah);
+            obj.counts.Add(rh);
+
+
+            return Success("加载成功", obj);
+        }
 
         /// <summary>
         /// 获取当日类型受理量
@@ -156,6 +296,12 @@ namespace CallCenterApi.Interface.Controllers.WebChart
         #endregion
 
         #region 问题分类
+        public class KeyCount
+        {
+            public int ValueCount { set; get; }
+            public int ValueId { set; get; }
+        }
+           
         /// <summary>
         /// 获取当日问题分类受理量
         /// </summary>
@@ -169,31 +315,172 @@ namespace CallCenterApi.Interface.Controllers.WebChart
             var keyAllList = new BLL.T_Sys_DictionaryValue().GetModelList(" F_State=0 ");
             var keylist = keyAllList.Where(p => p.F_PrentId == pid).ToList();
             int total = 0;
+            List<KeyCount> jo = new List<KeyCount>();
+            if (RedisHelper.StringGet("InfoNewKeyCountValueId" + pid) != null)
+            {
+                Task.Run(() =>
+                {
+                    string obsql = $" select (select COUNT(1) from [GetValueId](p .F_ValueId )) as ValueCount ,p.F_ValueId ValueId from T_Sys_DictionaryValue p where F_PrentId = '" + pid + "' and F_State = 0 ";
+                    DataTable ob = DbHelperSQL.Query(obsql).Tables[0];
+                    RedisHelper.KeyDelete("InfoNewKeyCountValueId" + pid);
+                    RedisHelper.StringSet("InfoNewKeyCountValueId" + pid, ob.ToJson(), new TimeSpan(24, 0, 0));
+                });
+                ;
+               
+                 jo = JsonConvert.DeserializeObject<List<KeyCount>>(RedisHelper.StringGet("InfoNewKeyCountValueId" + pid).ToString());
+              
+            }
+            else
+            {
+                string obsql = $" select (select COUNT(1) from [GetValueId](p .F_ValueId )) as ValueCount ,p.F_ValueId ValueId from T_Sys_DictionaryValue p where F_PrentId = '" + pid + "' and F_State = 0 ";
+                DataTable ob = DbHelperSQL.Query(obsql).Tables[0];
+                RedisHelper.StringSet("InfoNewKeyCountValueId" + pid, ob.ToJson(), new TimeSpan(24, 0, 0));
+                jo = JsonConvert.DeserializeObject<List<KeyCount>>(ob.ToJson());
+            }
+            int TotalClass = 1;
             var list = keylist.Select(p =>
             {
                 var ids = getChildren(keyAllList, p.F_ValueId);
                 ids.Insert(0, p.F_ValueId);
                 int sum = dt.Select(" keyid in (" + string.Join(",", ids) + ") ").Sum(x => x.Field<int>("count"));
+                int classcount = jo.Where(x => x.ValueId == p.F_ValueId).First().ValueCount;
                 total += sum;
+                TotalClass += classcount;
                 return new
                 {
                     KeyId = p.F_ValueId,
                     KeyName = p.F_Value,
-                    Count = sum
+                    Count = sum,
+                    ClassCount= classcount
                 };
             }).ToList();
+            string message = "";
 
+          
             var listrate = list.Select(p => new
             {
                 p.KeyId,
                 p.KeyName,
                 p.Count,
-                Rate = Math.Round(p.Count * 100.00 / total, 2)
+                Rate = string.Format("{0}%", Math.Round(p.Count * 100.00 / total, 2)),
+                p .ClassCount
+
             });
+            var obj = new
+            {
+                Date = listrate.OrderByDescending(p => p.Count),
+                ClaseeCount = listrate.Count(),
+                Total = total,
+                ClassTotal= TotalClass
+            };
+
+            return Success("加载成功", obj);
+        }
+        /// <summary>
+        /// 获取区域受理量
+        /// </summary>
+        /// <param name="date"></param>
+        /// <param name="isdc"></param>
+        /// <returns></returns>
+        public ActionResult GetAreaCount()
+        {
+            if (RedisHelper.StringGet("InfoNewGetAreaCount") != null)
+            {
+                Task.Run(() =>
+                {
+                    Dictionary<string, string> paras = new Dictionary<string, string>();
+                    var ob = DbHelperSQL.RunProcedure("P_Areacontrast", paras, "Areacontrast").Tables[0];
+                    RedisHelper.KeyDelete("InfoNewGetAreaCount");
+                    RedisHelper.StringSet("InfoNewGetAreaCount", ob.ToJson(), new TimeSpan(0, 5, 0));
+                });
+                return Content(RedisHelper.StringGet("InfoNewGetAreaCount").ToString());
+            }
+            else
+            {
+                Dictionary<string, string> paras = new Dictionary<string, string>();
+                var obj = DbHelperSQL.RunProcedure("P_Areacontrast", paras, "Areacontrast").Tables[0];
+                RedisHelper.StringSet("InfoNewGetAreaCount", obj.ToJson(), new TimeSpan(0, 5, 0));
+                return Content(obj.ToJson());
+            }
 
-            return Success("加载成功", listrate.OrderByDescending(p => p.Count));
+           
+          
+        }
+
+
+        /// <summary>
+        /// 获取平均办理时长
+        /// </summary>
+        /// <param name="date"></param>
+        /// <param name="isdc"></param>
+        /// <returns></returns>
+        public ActionResult GetDeptDayTime()
+        {
+            if (RedisHelper.StringGet("InfoNewGetDeptDayTime") != null)
+            {
+                Task.Run(() =>
+                {
+                    Dictionary<string, string> paras = new Dictionary<string, string>();
+                    var ob = DbHelperSQL.RunProcedure("P_DeptDayTime", paras, "DeptDayTime").Tables[0]; ;
+                    RedisHelper.KeyDelete("InfoNewGetDeptDayTime");
+                    RedisHelper.StringSet("InfoNewGetDeptDayTime", ob.ToJson(), new TimeSpan(0, 5, 0));
+                });
+                return Content(RedisHelper.StringGet("InfoNewGetDeptDayTime").ToString());
+            }
+            else
+            {
+                Dictionary<string, string> paras = new Dictionary<string, string>();
+                var obj = DbHelperSQL.RunProcedure("P_DeptDayTime", paras, "DeptDayTime").Tables[0]; ;
+                RedisHelper.StringSet("InfoNewGetDeptDayTime", obj.ToJson(), new TimeSpan(0, 5, 0));
+                return Content(obj.ToJson());
+            }
+           
         }
         /// <summary>
+        /// 平台受理情况概况
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetAreaAcceptance()
+        {
+            if (RedisHelper.StringGet("InfoNewGetAcceptance") != null)
+            {
+                Task.Run(() =>
+                {
+                    Dictionary<string, string> paras = new Dictionary<string, string>();
+                    var ob = DbHelperSQL.RunProcedure("P_Acceptance", paras, "Acceptance").Tables[0]; ;
+                    RedisHelper.KeyDelete("InfoNewGetAcceptance");
+                    RedisHelper.StringSet("InfoNewGetAcceptance", ob.ToJson(), new TimeSpan(0, 5, 0));
+                });
+                return Content(RedisHelper.StringGet("InfoNewGetAcceptance").ToString());
+            }
+            else
+            {
+                Dictionary<string, string> paras = new Dictionary<string, string>();
+                var obj = DbHelperSQL.RunProcedure("P_Acceptance", paras, "Acceptance").Tables[0]; ;
+                RedisHelper.StringSet("InfoNewGetAcceptance", obj.ToJson(), new TimeSpan(0, 5, 0));
+                return Content(obj.ToJson());
+            }
+
+
+
+        }
+        /// <summary>
+        /// 获取当月区域坐标
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetCoordinate(string  areaid)
+        {
+            string sqlarea = "select F_Latitude,F_Longitude from t_bus_workorder    where datediff(MONTH , F_CreateTime , getdate())= 0 and F_IsDelete = 0 and F_Latitude is not null and F_Longitude is not null and F_SourceArea = '"+ areaid + "' GROUP BY F_Latitude,F_Longitude";
+            DataTable dttype = DbHelperSQL.Query(sqlarea).Tables[0];
+            var obj = new
+            {
+                Coordinate= dttype
+            };
+            return Success("获取成功", obj);
+        }
+
+
+        /// <summary>
         /// 获取父级下的所有子级id
         /// </summary>
         /// <param name="list"></param>
@@ -221,7 +508,7 @@ namespace CallCenterApi.Interface.Controllers.WebChart
         public ActionResult GetSourceCountByNow()
         {
             var date = DateTime.Now;
-            string sql = $" select F_Value TypeName,(select COUNT(1) from T_Bus_WorkOrder where F_IsDelete=0 and F_InfoSource=F_ValueId and F_CreateTime>='{date.ToString("yyyy-MM-dd")} 00:00:00') Count from dbo.T_Sys_DictionaryValue where F_PrentId=36 and F_State=0 ";
+            string sql = $" select F_Value TypeName,F_ValueId ValueId,(select COUNT(1) from T_Bus_WorkOrder where F_IsDelete=0 and F_InfoSource=F_ValueId and F_CreateTime>='{date.ToString("yyyy-MM-dd")} 00:00:00') Count from dbo.T_Sys_DictionaryValue where F_PrentId=36 and F_State=0 ";
             DataTable dt = DbHelperSQL.Query(sql).Tables[0];
 
             //DataRow dr = dt.NewRow();
@@ -450,7 +737,139 @@ namespace CallCenterApi.Interface.Controllers.WebChart
             {
                 return Error("参数传输失败");
             }
-        } 
+        }
+
+        //获取通话记录列表
+        public ActionResult GetCallList()
+        {
+            string sql = "";
+            DataTable dt = new DataTable();
+            string callstate = HttpUtility.UrlDecode(RequestString.GetQueryString("callstate"));
+            string calltype = HttpUtility.UrlDecode(RequestString.GetQueryString("calltype"));
+            string actiontype = HttpUtility.UrlDecode(RequestString.GetQueryString("actiontype"));
+            string starttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
+            string endtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
+            string tasktype = HttpUtility.UrlDecode(RequestString.GetQueryString("tasktype"));
+            string extnumber = HttpUtility.UrlDecode(RequestString.GetQueryString("extnumber"));
+            string PhoneType = HttpUtility.UrlDecode(RequestString.GetQueryString("phoneType"));
+            int type = RequestString.GetInt("type", 0);
+            int islike = RequestString.GetInt("islike", 1);
+            string strpageindex = RequestString.GetQueryString("page");
+            int pageindex = 1;
+            string strpagesize = RequestString.GetQueryString("pagesize");
+            int pagesize = 10;
+            int hour = RequestString.GetInt("hour", -1);
+            if (hour > -1)
+            {
+                int hours = hour + 1;
+                if (hour < 23)
+                    sql += " and datepart(hh,BeginTime)>=" + hour + " AND datepart(hh,BeginTime)<" + hours;
+                else
+                    sql += " and  datepart(hh,BeginTime)>=" + hour;
+            }
+
+            if (type != 0)
+            {
+                sql += " and F_CallInType = '" + type + "' ";
+            }
+          
+            if (PhoneType != null && PhoneType.Trim() != "")
+            {
+                sql += " and PhoneType='" + PhoneType + "'";
+            }
+
+            if (callstate.Trim() != "")
+            {
+                if (callstate.Trim() == "0")
+                {
+                    sql += " and CallState=0 and isnull(UserCode,'')!='' ";
+                }
+                else if (callstate.Trim() == "3")
+                {
+                    sql += " and CallState=0 and CallType=0 and isnull(UserCode,'')='' ";
+                }
+                else
+                {
+                    sql += " and CallState='" + callstate + "'";
+                }
+            }
+            if (calltype.Trim() != "")
+            {
+                if (calltype == "3")
+                {
+                    sql += " and CallType='1'";
+                    sql += " and CallRecordsId in(select F_CallRecordId from T_Bus_VisitResult WITH(NOLOCK) where F_CallRecordId !='' and F_CallRecordId is not null )";
+                }
+                else
+                    sql += " and CallType='" + calltype + "'";
+            }
+            if (tasktype.Trim() != "")
+            {
+                if (tasktype.Trim() == "2")
+                {
+                    sql += " and TaskType='" + tasktype + "'";
+                }
+                else if (tasktype.Trim() == "0")
+                {
+                    sql += " and (TaskType is null or TaskType!='2')";
+                }
+            }
+            if (actiontype.Trim() != "")
+            {
+                sql += " and ActionType=" + actiontype.Trim();
+            }
+            if (starttime.Trim() != "")
+            {
+                sql += " and BeginTime>='" + starttime + "' ";
+            }
+            else
+            {
+                DateTime date = DateTime.Now;
+                sql += $" and  BeginTime>='{date.ToString("yyyy-MM-dd")} 00:00:00'";
+            }
+
+            if (endtime.Trim() != "")
+            {
+                sql += " and BeginTime<='" + endtime + "' ";
+            }
+            if (extnumber.Trim() != "")
+            {
+                sql += " and isnull(ExtNumber,'')='" + extnumber.Trim() + "'";
+            }
+
+            if (strpageindex.Trim() != "")
+            {
+                pageindex = Convert.ToInt32(strpageindex);
+            }
+
+            if (strpagesize.Trim() != "")
+            {
+                pagesize = Convert.ToInt32(strpagesize);
+            }
+          
+           
+                int recordCount = 0;
+                dt = BLL.PagerBLL.GetListPager(
+                    "T_Call_CallRecords WITH(NOLOCK)",
+                    "CallRecordsId",
+                    "*,dbo.GetUserName(UserCode) as UserName, WorkOrderId,dbo.GetDictionaryName(F_CallInType) as TypeName",
+                    sql,
+                    "ORDER BY CallRecordsId desc",
+                    pagesize,
+                    pageindex,
+                    true,
+                    out recordCount);
+                var obj = new
+                {
+                    state = "success",
+                    message = "成功",
+                    rows = dt,
+                    total = recordCount
+                };
+
+                return Content(obj.ToJson());
+            
+        }
         #endregion
     }
 }

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/APPSController.cs

@@ -2680,8 +2680,19 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     newRow["strWrkOrdr_Dtl_StnDsc"] = orderlist[i].F_ComContent.ToString();
                 
                 newRow["strFst_SpInf"] = "";
-                newRow["strWrkOrdr_Splmt_Cntnt"] = orderlist[i].F_Result.ToString();
-                newRow["strCrt_Dt_Tm"] = orderlist[i].F_CreateTime.ToString();
+                if (orderlist[i].F_IsSms == 1)
+                {
+                    newRow["strWrkOrdr_Splmt_Cntnt"] = orderlist[i].F_Result.ToString();
+                }
+                else
+                {
+                    if (orderlist[i].F_WorkState.ToString() == "9")
+                        newRow["strWrkOrdr_Splmt_Cntnt"] = orderlist[i].F_Result.ToString();
+                    else
+                        newRow["strWrkOrdr_Splmt_Cntnt"] = "";
+                }
+              
+                                    newRow["strCrt_Dt_Tm"] = orderlist[i].F_CreateTime.ToString();
                 newRow["strRltv_InsID"] = orderlist[i].F_MainDeptId.ToString();
                 if (!string.IsNullOrEmpty(orderlist[i].F_MainDeptId.ToString()))
                 {
@@ -2705,9 +2716,21 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     newRow["strSsf_Cst_Ass_CntDsc"] = DbHelperSQL.GetSingle("select top 1 strSsf_Cst_Ass_CntDsc  from  PublicComment where WorkOrderId='" + orderlist[i].F_WorkOrderId.ToString() + "' order by CreateTime desc").ToString();
                     newRow["strWrkOrdr_Cst_Ssf_Dt"] = DbHelperSQL.GetSingle("select top 1 CreateTime  from  PublicComment where WorkOrderId='" + orderlist[i].F_WorkOrderId.ToString() + "' order by CreateTime desc").ToString();
                 }
-                newRow["strWrkOrdr_Pcsg_StnCm"] = orderlist[i].F_Result.ToString();
+                if (orderlist[i].F_IsSms ==1)
+                {
+                    newRow["strWrkOrdr_Pcsg_StnCm"] = orderlist[i].F_Result.ToString();
+                }
+                else
+                {
+                    if (orderlist[i].F_WorkState.ToString() == "9")
+                        newRow["strWrkOrdr_Pcsg_StnCm"] = orderlist[i].F_Result.ToString();
+                    else
+                        newRow["strWrkOrdr_Pcsg_StnCm"] = "";
+
+                }
+               
+
 
-                
                 if (Convert.ToInt32 (DbHelperSQL.GetSingle("select count(1)   from  T_Sys_Collection where F_WorkOrderId='" + orderlist[i].F_WorkOrderId.ToString() + "'and strCrt_EmpID='"+strusercode + "'and strMnplt_TpCd='00'")
                     .ToString ())>0)
                 newRow["strRslt_Rcrd_Num"] = "1";

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -572,7 +572,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     if (dr["F_MainDeptId"].ToString() == User.F_DeptId.ToString()) { iszbdw = "1"; }
                     //   dr["DeptName"] = DbHelperSQL.GetSingle(" select dbo.GetDeptNames('" + dr["F_MainDeptId"].ToString() + "')");
                     //  string sqljb = "SELECT TOP 1 * FROM T_Bus_AssignedInfo WITH(NOLOCK) WHERE F_WorkOrderId='" + dr["F_WorkOrderId"].ToString() + "' and F_State=1 and F_IsDelete=0 and F_IsSure !=3   ORDER BY F_Id DESC";
-                    //   var dtjb = DbHelperSQL.Query(sqljb).Tables[0];
+                     // var dtjb = DbHelperSQL.Query(sqljb).Tables[0];
                     // if (dtjb.Rows.Count > 0)
                     //   {
 
@@ -17071,13 +17071,6 @@ namespace CallCenterApi.Interface.Controllers.workorder
 
                                 }
                             }
-
-
-                           
-
-
-
-
                         }
                     }
                     else