售后app进度表，图片导出excel

codegit/CallCenterApi/CallCenterApi.BLL/T_Bus_WorkOrder.cs

@@ -112,6 +112,15 @@ namespace CallCenterApi.BLL
             return dal.GetListTSExpt(strWhere);
         }
         /// <summary>
+        ///工单导出
+        /// </summary>
+        /// <param name="strWhere"></param>
+        /// <returns></returns>
+        public DataSet GetListTPExpt(string strWhere)
+        {
+            return dal.GetListTPExpt(strWhere);
+        }
+        /// <summary>
         /// 获得数据列表
         /// </summary>
         public List<CallCenterApi.Model.T_Bus_WorkOrder> DataTableToList(DataTable dt)

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/AddressBookController.cs

@@ -553,6 +553,7 @@ namespace CallCenterApi.Interface.Controllers
                 List<Model.T_Cus_AddressBook> modlelist = new BLL.T_Cus_AddressBook().DataTableToList(dt);
                 List<AddressBook> Input = AddressBooks(modlelist);
                 var modelListOrder = Input.OrderBy(x => x.F_Name);
+              
                 if (modlelist.Count > 0)
                 {
                     var obj = new

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/DepartmentController.cs

@@ -58,13 +58,17 @@ namespace CallCenterApi.Interface.Controllers
         /// 获取大区列表
         /// </summary>
         /// <returns></returns>
-        public ActionResult GetCusAreaList(int pId = 1,int F_Layer=1)
+        public ActionResult GetCusAreaList(string keyword, int pId = 1,int F_Layer=1)
         {
             if (Request.IsAuthenticated)
             {
                 DataTable dt = new DataTable();
-                string where = " ";
-                    where = "isnull(F_ParentId, 1) = '" + pId + "' and F_State = 1 and F_Layer = "+ F_Layer;
+                string where = "isnull(F_ParentId, 1) = '" + pId + "' ";
+               if (!string .IsNullOrEmpty (keyword))
+                {
+                    where += "and  F_DeptName like '%" + keyword.Trim () + "%'";
+                }
+               where += " and F_State = 1 and F_Layer = "+ F_Layer;
                 dt = new BLL.T_Sys_Department().GetList(0, where, " F_Sort asc").Tables[0];
                 return Success("加载成功", dt);
             }

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/UserAccountController.cs

@@ -272,16 +272,19 @@ namespace CallCenterApi.Interface.Controllers
                         sql += " and F_DeptId in ( select F_DeptId from T_Sys_Department where F_DeptCode like '%" + deptModel.F_DeptCode + "%') ";
                     }
                 }
-               
+
+                string sth = "F_UserId desc";
                 if (filter.type == 1)
                 {
-                    sql += "and F_RoleId=52";
+                    sql += "and F_RoleId in (52,49)";
                     sql += "and F_DeleteFlag=0";
+                    sth = "F_RoleId asc";
                 }
                 if (filter.type == 2)
                 {
-                    sql += "and F_See=3";
+                    sql += "and (F_See=3 or F_RoleId=49) ";
                     sql += "and F_DeleteFlag=0";
+                    sth = "F_RoleId asc";
                 }
                 sql += "and (F_See!='5' or  F_See is null)";
                 int recordCount = 0;
@@ -290,7 +293,7 @@ namespace CallCenterApi.Interface.Controllers
                                         "F_UserId",
                                         "*",
                                         sql,
-                                        "ORDER BY F_UserId desc",
+                                        "ORDER BY "+ sth,
                                         filter.PageSize,
                                         filter.PageIndex,
                                         true,
@@ -393,25 +396,28 @@ namespace CallCenterApi.Interface.Controllers
                     string str = string.Format(" and (F_UserCode like '%{0}%' or F_UserName like '%{1}%')", filter.Key, filter.Key);
                     sql += str;
                 }
+                string sth = "F_UserId desc";
                 if (filter .type ==1)
                 {
-                    sql += "and F_RoleId=52";
+                    sql += "and F_RoleId in (52,49)";
                     sql += "and F_DeleteFlag=0";
+                    sth = "F_RoleId asc";
                 }
                 if (filter.type == 2)
                 {
-                    sql += "and F_See=3";
+                    sql += "and (F_See=3 or F_RoleId=49) ";
                     sql += "and F_DeleteFlag=0";
+                    sth = "F_RoleId asc";
                 }
                 sql += "and (F_See!='5' or  F_See is null)";
-               
+              
                 int recordCount = 0;
                 dt = BLL.PagerBLL.GetListPager(
                                         "T_Sys_UserAccount",
                                         "F_UserId",
                                         "*",
                                         sql,
-                                        "ORDER BY F_UserId desc",
+                                        "ORDER BY "+ sth + " ",
                                         filter.PageSize,
                                         filter.PageIndex,
                                         true,

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/BusinessController.cs

@@ -120,24 +120,28 @@ namespace CallCenterApi.Interface.Controllers.report
 
                     complaint.assignmentnumber= group.Where(p => p.F_State  ==1 || p.F_State == 5).Count ();//待分派
                     complaints.assignmentnumber += complaint.assignmentnumber;
-                    float a = 0;int c = 0;
+                    float a = 0;int c = 0;int assignment=0;
                     for (DateTime dt = strattime; dt <= enddatetime; dt = dt.AddDays (1))
                       {
-                        c++;
-
-                      var daycount= group.Where(p => (p.F_TobeallocatedTime< dt.AddDays (1)&&( p .F_AssignmenttIime>= dt || p.F_AssignmenttIime==null) )
-                            ).Count();
-
-                        var today= group.Where(p => p.F_AssignmenttIime >= dt && p.F_AssignmenttIime < dt.AddDays(1)
+                        // c++;
+                        assignment += group.Where(p => (p.F_TobeallocatedTime < dt.AddDays(1) && p.F_TobeallocatedTime >= dt
+                         && p.F_TransferTime < dt.AddDays(1) && p.F_TransferTime >= dt
+                               )
                             ).Count();
-
-                        if (daycount > 0)
-                            a += today / daycount;//当日分派率
-                        else
-                            a += 1;
-                      }
-                    complaint.assignmentrate = string.Format("{0:f2}%", a / c * 100);
-                    Distributionrate += a / c;
+                  
+                        //    var daycount= group.Where(p => (p.F_TransferTime < dt.AddDays (1)&&( p .F_TransferTime >= dt || p.F_AssignmenttIime==null) )
+                        //    ).Count();
+                        //
+                        //   var today= group.Where(p => p.F_TransferTime >= dt && p.F_TransferTime < dt.AddDays(1)
+                        //   ).Count();
+
+                        //  if (daycount > 0)
+                        //  a += (float)today / daycount;//当日分派率
+                        //   else
+                        //   a += 1;
+                    }
+                    complaint.assignmentrate = string.Format("{0:f2}%",(float ) assignment / complaint.complaintnumber * 100);
+                    Distributionrate += assignment;
                     complaint.pendingnumber = group.Where(p => p.F_State == 3).Count();//待处理
                     complaints.pendingnumber += complaint.pendingnumber;
                     complaint.processingnumber = group.Where(p => p.F_State == 4).Count();//处理中
@@ -194,8 +198,8 @@ namespace CallCenterApi.Interface.Controllers.report
                     complaintlist.Add(complaint);
                 }
                 complaints.complaintnumber = workoeder.Count();
-                if (Area.Count>0)
-                complaints.assignmentrate = string.Format("{0:f2}%", Distributionrate / Area.Count  * 100); //当日分派率
+                if (workoeder.Count() > 0)
+                complaints.assignmentrate = string.Format("{0:f2}%", Distributionrate / workoeder.Count() * 100); //当日分派率
                 else
                     complaints.assignmentrate = "100%";
                 if (complaints.complaintnumber > 0)
@@ -273,6 +277,9 @@ namespace CallCenterApi.Interface.Controllers.report
             string maxarea = "", minarea = "";
             Aftersale complaints = new Aftersale();
             complaints.serialnumbe = "合计";
+            complaints.receiving = 0;
+            complaints.assignmentnumber = 0;
+          //  float Distributionrate = 0; float Receiving = 0;
             complaints.area = "";
             if (workoeder != null)
             {
@@ -284,17 +291,66 @@ namespace CallCenterApi.Interface.Controllers.report
                     var group = workoeder.Where(p => p.F_Area == Area[i].F_DeptId.ToString());//投诉总量
                     aftersale.total = group.Count();
 
-                    aftersale.assignmentnumber = group.Where(p => p.F_State == 3 || p.F_State == 4 || p.F_State == 10).Count();//分派投诉
+                 
+                  
+                    float a = 0; float b = 0; int assignment=0, receivingorders=0;
+                    for (DateTime dt = strattime; dt <= enddatetime; dt = dt.AddDays(1))
+                    {
+                     //   c++;
+                     //   var daycount = group.Where(p => (p.F_TobeallocatedTime < dt.AddDays(1) && (p.F_TransferTime >= dt || p.F_TransferTime == null))
+                           //   ).Count();
+
+                      //  var jiedancount = group.Where(p => ((p.F_TransferTime < dt.AddDays(1) && p.F_Receiving >= dt) ||(p.F_TransferTime < dt.AddDays(1)&& p.F_Receiving == null))
+                         //    ).Count();
+
+
+                         assignment+= group.Where(p => (p.F_TobeallocatedTime < dt.AddDays(1) && p.F_TobeallocatedTime >= dt
+                         && p.F_TransferTime < dt.AddDays(1) && p.F_TransferTime >= dt
+                               )
+                             ).Count();
+                        receivingorders += group.Where(p => (p.F_TransferTime < dt.AddDays(1) && p.F_TransferTime >= dt
+                 && p.F_Receiving < dt.AddDays(1) && p.F_Receiving >= dt
+                       )
+                    ).Count();
+
+                      //  var tojiedan = group.Where(p => p.F_Receiving >= dt && p.F_Receiving < dt.AddDays(1)
+                     //   ).Count();
+                      //  var today = group.Where(p => p.F_TransferTime >= dt && p.F_TransferTime < dt.AddDays(1)
+                          //  ).Count();
+
+                     //   if (jiedancount > 0)
+                         //   b +=(float ) tojiedan / jiedancount;//当日
+                     //   else
+                          //  b += 1;
+
+
+                    //    if (daycount > 0)
+                         //   a += (float)today / daycount;//当日
+                     //   else
+                          //  a += 1;
+                    }
+                    complaints.receiving += receivingorders;//接单条数
+                    aftersale.receiving = receivingorders;//接单条数
+                    complaints.assignmentnumber += assignment;
+                    aftersale.assignmentnumber = assignment;//分派投诉
                     if (aftersale.total > 0)
-                        aftersale.assignmentrate = string.Format("{0:f2}%",(float )aftersale.assignmentnumber / aftersale.total * 100);//分派率
+                        aftersale.assignmentrate = string.Format("{0:f2}%", (float)assignment / aftersale.total * 100);
                     else
                         aftersale.assignmentrate = "100%";
-
-                    aftersale.receiving = group.Where(p => p.F_State == 4 || p.F_State == 10 ).Count();//接单条数
+                    //分派率
+                    // Distributionrate += (float)assignment / c;
+                    //   Receiving += (float)receivingorders / c;
                     if (aftersale.total > 0)
-                        aftersale.receivingrate = string.Format("{0:f2}%", (float)aftersale.receiving / aftersale.total * 100);//接单率
+                        aftersale.receivingrate = string.Format("{0:f2}%", (float)receivingorders / aftersale.total * 100);//接单率
                     else
                         aftersale.receivingrate = "100%";
+
+
+
+
+
+
+
                     aftersale.processingnumber = group.Where( p => p.F_State == 4).Count();//处理中投诉
                     aftersale.processednumber = group.Where( p => p.F_State == 10).Count();//已处理投诉
                     float d = 0;
@@ -340,17 +396,20 @@ namespace CallCenterApi.Interface.Controllers.report
                     aftersalelist.Add(aftersale);
                 }
                 complaints.total = workoeder.Count();
-                complaints.assignmentnumber = workoeder.Where(p => p.F_State == 3 || p.F_State == 4 || p.F_State == 10).Count();//分派投诉
+              
                 if (complaints.total > 0)
-                    complaints.assignmentrate = string.Format("{0:f2}%", (float)complaints.assignmentnumber / complaints.total * 100);//分派率
+                    complaints.assignmentrate = string.Format("{0:f2}%",(float ) complaints.assignmentnumber / complaints.total * 100); //当日分派率
                 else
                     complaints.assignmentrate = "100%";
 
-                complaints.receiving = workoeder.Where(p => p.F_State == 4 || p.F_State == 10).Count();//接单条数
                 if (complaints.total > 0)
-                    complaints.receivingrate = string.Format("{0:f2}%", (float)complaints.receiving / complaints.total * 100);//接单率
+                    complaints.receivingrate = string.Format("{0:f2}%", (float)complaints.receiving / complaints.total * 100); //当日分派率
                 else
                     complaints.receivingrate = "100%";
+
+
+               
+              
                 complaints.processingnumber = workoeder.Where(p => p.F_State == 4).Count();//处理中投诉
                 complaints.processednumber = workoeder.Where(p => p.F_State == 10).Count();//已处理投诉
                 if (complaints.total > 0)
@@ -402,7 +461,7 @@ namespace CallCenterApi.Interface.Controllers.report
             }
 
         }
-
+       
         /// <summary>
         /// 
         /// </summary>

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkorderAppController.cs

@@ -826,7 +826,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             string[] ccc = {
                    "工单编号","大区","办事处","投诉时间","序号","姓名","地址","联系电话","产品代码",
                   "产品名称","规格","生产日期","产品编码","生产厂家","问题代码","质量问题","通知人"
-                  ,"接听人" ,"落实情况","处理进度","工单类别","分派时间","接单时间","处理时间"
+                  ,"接听人" ,"落实情况","处理进度","工单类别","分派时间","接单时间","处理时间","备注"
             };
             return ccc;
         }
@@ -1360,13 +1360,15 @@ namespace CallCenterApi.Interface.Controllers.workorder
             var user = userBLL.GetModel(clid);
             if (type ==1)
             {
-                if (user.F_RoleId != 52)
+                if (user.F_RoleId != 52 && user.F_RoleId != 49)
                     return Error("请选择办事处经理！");
-            }
+                if (user.F_RoleId == 49)
+                        type = 3;
+                }
             else
             {
                     type  = 3;
-                    if (user.F_See != "3")
+                    if (user.F_See != "3" && user.F_RoleId != 49)
                         return Error("请选择业务员！");
             }
             var model = workorderBLL.GetModel(id);
@@ -1734,7 +1736,8 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 model.F_State = wostate;
                 if (wostate == 5)
                 {
-                    model.F_TobeallocatedTime = DateTime.Now;
+                    if (model.F_TobeallocatedTime == null)
+                        model.F_TobeallocatedTime = DateTime.Now;
                 }
                 if (!string .IsNullOrEmpty (model .F_Returnnote))
                 model.F_Returnnote +=","+ cont;
@@ -1874,7 +1877,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             var optcont = "";
             if (!string.IsNullOrEmpty(cont))
                 optcont = "，说明：" + cont;
-            var content = deptname + nowUser.F_UserName + "(" + nowUser.F_UserCode + ")" + opt + "工单给 " + tousername + optcont;
+            var content = nowUser.F_UserName + "(" + nowUser.F_UserCode + ")" + opt + "工单给 " + deptname + tousername + optcont;
             var itemid = AddLog(model.F_Id , wostate, content, 1, optbut, touser, deptid, nowUser);
             if (itemid > 0)
             {
@@ -1889,6 +1892,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 model.F_Distribution = F_Distribution; //转派分销组id
                 if (wostate == 1)
                 {
+                    if (model.F_TobeallocatedTime==null )
                     model.F_TobeallocatedTime = DateTime.Now; //待分派时间
                 }
                 else

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Models/Common/ButtonGroup.cs

@@ -102,6 +102,7 @@ namespace CallCenterApi.Interface.Models.Common
                     }
                     else if (code == "CLZY")
                     {
+                        buttons.Add(handle());
                         buttons.Add(Remin());
                       
                     }

codegit/CallCenterCommon/CallCenter.Utility/NPOI/NPOIHelper.cs

@@ -8,9 +8,12 @@ using NPOI.HSSF.UserModel;
 using NPOI.SS.UserModel;
 using NPOI.SS.Util;
 using NPOI.XSSF.UserModel;
-using CallCenterApi.DB;
 using System.Collections.Generic;
 using System.Linq;
+using CallCenterApi.DB;
+using System.Threading.Tasks;
+using System.Net.Http;
+using System.Net;
 
 namespace CallCenter.Utility
 {
@@ -1806,15 +1809,9 @@ namespace CallCenter.Utility
                                 cell14.SetCellValue(complaints[i].name);
                                 cell14.CellStyle = cellStylebt;
                                 break;
-
                         }
-
                     }
-
-
-
                 }
-
                 //自适应列宽度
                 for (int i = 0; i < 10; i++)
                 {
@@ -1853,5 +1850,184 @@ namespace CallCenter.Utility
         }
 
 
-    }
+        /// <summary>
+        /// NPOI导出EXCEL
+        /// </summary>
+        /// <param name="dt">数据源</param>
+        /// <param name="title">导出文件的名称</param>
+        /// <param name="array">列宽数组</param>
+        public string NpoiExcel(DataTable table,string F_ParamValue)
+        {
+         try {
+               
+                NPOI.HSSF.UserModel.HSSFWorkbook book = new NPOI.HSSF.UserModel.HSSFWorkbook();
+            NPOI.SS.UserModel.ISheet sheet = book.CreateSheet("Sheet1");
+
+            NPOI.SS.UserModel.IRow headerrow = sheet.CreateRow(0);
+            headerrow.Height = 30 * 20;
+            ICellStyle style = book.CreateCellStyle();
+            style.BorderTop = NPOI.SS.UserModel.BorderStyle.Thin;
+            style.BorderRight = NPOI.SS.UserModel.BorderStyle.Thin;
+            style.BorderBottom = NPOI.SS.UserModel.BorderStyle.Thin;
+            style.BorderLeft = NPOI.SS.UserModel.BorderStyle.Thin;
+            style.WrapText = true;
+            style.Alignment = HorizontalAlignment.Center;
+            style.VerticalAlignment = VerticalAlignment.Center;
+
+            List<Workorderpicture> workorderpictures = new List<Workorderpicture>();
+            foreach (DataRow dr in table.Rows)
+            {
+                Workorderpicture workorderpicture = new Workorderpicture();
+                    workorderpicture.picture = new List<string>();
+               var  FileUrl = GetFileData(dr["F_DealFile"].ToString (), F_ParamValue);
+                workorderpicture.workorder = dr["F_WorkOrderId"].ToString();
+                foreach (var  dt in FileUrl  )
+                {
+                    workorderpicture.picture.Add(dt);
+                }
+                workorderpictures.Add(workorderpicture);
+            }
+            var count = workorderpictures.Select(x => x.picture.Count).Max();
+                //建立内容行
+                int iRowIndex = 0;
+                 foreach (var it in workorderpictures)
+                {
+                    int iCellIndex = 0;
+                    IRow irow = sheet.CreateRow(iRowIndex );
+                    for (int i = 0; i < count; i++)
+                    {
+                        string strsj = string.Empty;
+                        if (iCellIndex == 0)
+                        {
+                            ICell cell = irow.CreateCell(iCellIndex);
+                            cell.SetCellValue(it.workorder);
+                            cell.CellStyle = style;
+                            iCellIndex++;
+                        }
+                        else
+                        {
+                            if (it .picture .Count <= count)
+                            {
+                               
+                                ICell cell = irow.CreateCell(iCellIndex);
+                                //  cell.SetCellValue(it.workorder);
+                                if (iCellIndex<= it.picture.Count)
+                                {
+                                 bool n=   AddPieChartAsync(book, sheet, it.picture[iCellIndex - 1], iRowIndex, iCellIndex, 1000);
+                                    if (!n )
+                                        cell.SetCellValue("图片不存在!");
+                                }
+                                else
+                                    cell.SetCellValue("");
+                                cell.CellStyle = style;
+                                iCellIndex++;
+
+                            }
+                        }
+                       
+                    }
+                    iRowIndex++;
+
+                }
+
+              
+                //自适应列宽度
+                for (int i = 0; i < count; i++)
+                {
+                    sheet.AutoSizeColumn(800);
+                }
+
+                using (MemoryStream ms = new MemoryStream())
+                {
+                    book.Write(ms);
+
+                    HttpContext curContext = HttpContext.Current;
+
+
+                    // 设置编码和附件格式
+                    curContext.Response.ContentType = "application/vnd.ms-excel";
+                    curContext.Response.ContentEncoding = Encoding.UTF8;
+                    curContext.Response.Charset = "";
+                    curContext.Response.AppendHeader("Content-Disposition",
+                        "attachment;filename=" + HttpUtility.UrlEncode("工单列表" + ".xls", Encoding.UTF8));
+
+                    curContext.Response.BinaryWrite(ms.GetBuffer());
+
+                    book = null;
+                    ms.Close();
+                    ms.Dispose();
+
+                    curContext.Response.End();
+                }
+
+                return "";
+            }
+            catch (Exception e)
+            {
+                return "导出失败！" + e.Message;
+            }
+        }
+        public class Workorderpicture
+        {
+            public string workorder;
+            public List<string> picture;
+        }
+        public List<string> GetFileData(string ids, string prefix)
+        {
+            List<string> F_Url = new List<string>();
+            DataTable dt = new DataTable();
+            if (!string.IsNullOrEmpty(ids))
+            {
+                dt = DbHelperSQL.Query("select * from T_Sys_Accessories where F_Id in (" + ids + ")").Tables[0];
+                foreach (DataRow dr in dt.Rows)
+                {
+                    string  Url = prefix + dr["F_Url"].ToString();
+                    F_Url.Add(Url);
+                }
+            }
+            return F_Url;
+        }
+        /// <summary>
+        /// 向sheet插入图片
+        /// </summary>
+        /// <param name="workbook">工作辅</param>
+        /// <param name="sheet">sheet页</param>
+        /// <param name="fileurl">图片地址</param>
+        /// <param name="row">当前行</param>
+        /// <param name="col">当前列</param>
+        /// <param name="RowHeight">行高</param> 
+        public bool     AddPieChartAsync(HSSFWorkbook workbook, ISheet sheet, string fileurl, int row, int col, short RowHeight)
+        {
+            WebClient myWebClient = new WebClient();
+            myWebClient.Credentials = CredentialCache.DefaultCredentials;
+            myWebClient.Headers.Add("user-agent", "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; .NET CLR 1.0.3705;)");
+            try
+            {
+                byte[] bytes = myWebClient.DownloadData(fileurl);
+                if (bytes != null)
+                {
+                    int pictureIdx = workbook.AddPicture(bytes, NPOI.SS.UserModel.PictureType.JPEG);
+                    HSSFPatriarch patriarch = (HSSFPatriarch)sheet.CreateDrawingPatriarch();
+                    HSSFClientAnchor anchor = new HSSFClientAnchor(0, 0, 20, 20, col, row, col + 1, row + 1);
+                    //##处理照片位置，【图片左上角为（col, row）第row+1行col+1列，右下角为（ col +1, row +1）第 col +1+1行row +1+1列，宽为100，高为50
+
+                    HSSFPicture pict = (HSSFPicture)patriarch.CreatePicture(anchor, pictureIdx);
+                    var index = sheet.GetRow(row) ?? sheet.CreateRow(row);
+                    index.Height = RowHeight;
+                    //pict.Resize(0);//这句话一定不要，这是用图片原始大小来显示
+                    
+                }
+                return true;
+            }
+            catch
+            {
+                return false ;
+            }
+          
+           
+           
+        }
+
+
+}
 }