郑州颐和随访系统UI

CallRecord.html 21KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>通话记录管理</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0" />
  7. <link href="../css/init.css" rel="stylesheet" />
  8. <link href="../css/Table/table1.css" rel="stylesheet" />
  9. <link rel="stylesheet" href="../js/select2/css/select2.min.css" />
  10. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  11. <script src="../Script/Common/huayi.load.js"></script>
  12. <script src="../Script/Common/huayi.config.js"></script>
  13. <script src="../js/zTree/jquery.ztree.core.js"></script>
  14. <script src="../js/laydate/laydate.js"></script>
  15. <style>
  16. .sc_btn {}
  17. .select2-container--default .select2-selection--single {
  18. border: 1px solid #e5e6e7;
  19. }
  20. .select2-dropdown {
  21. border: 1px solid #e5e6e7;
  22. width: 200px;
  23. }
  24. .select2-container .select2-selection--single {
  25. height: 34px;
  26. }
  27. .select2-container {
  28. width: 130px !important;
  29. }
  30. .select2-selection__rendered {
  31. line-height: 34px;
  32. }
  33. .LY:hover {
  34. color: #fff;
  35. }
  36. .LY:active {
  37. color: #fff !important;
  38. }
  39. .xl {
  40. position: absolute;
  41. top: 15px;
  42. right: 8px;
  43. cursor: pointer;
  44. }
  45. #menuContent {
  46. background: #fff;
  47. position: absolute;
  48. width: 100%;
  49. border: 1px solid darkgrey;
  50. right: 0;
  51. top: 34px;
  52. z-index: 10;
  53. display: none;
  54. overflow-y: auto;
  55. }
  56. #treeDemo li {
  57. width: 100%;
  58. }
  59. #citySel {
  60. border: none;
  61. height: 25px;
  62. padding-left: 12px;
  63. }
  64. .clears {
  65. cursor: pointer;
  66. padding-left: 19px;
  67. padding-top: 5px;
  68. }
  69. .clears:hover {
  70. background: #ebebeb;
  71. }
  72. .toolBox .form-group {
  73. margin-bottom: 10px;
  74. }
  75. </style>
  76. </head>
  77. <body class="gray-bg">
  78. <div class="daoHang clearfix">
  79. <div class="dhLeft">
  80. <sapn><i class="syIcon"></i>位置:
  81. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  82. <a href="javaScript:;">话务管理</a>&gt;
  83. <a href="" class="nowPosition">通话记录</a>
  84. </sapn>
  85. </div>
  86. <div class="dhRight">
  87. <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
  88. </div>
  89. </div>
  90. <div class="wrapper wrapper-content animated fadeInRight">
  91. <div class="toolBox clearfix">
  92. <div class="pull-left">
  93. <div class="form-inline">
  94. <div class="time-box form-group">
  95. <i class="tub fa fa-calendar"></i>
  96. <input style="width: 330px;" class="form-control search_time" type="text" id="ss_kssj" placeholder="请选择起止时间" />
  97. </div>
  98. <div class="form-group">
  99. <select id="ss_hjzt" class="form-control">
  100. <option value="">请选择呼叫状态</option>
  101. <option value="0">未接通</option>
  102. <option value="1">已接通</option>
  103. </select>
  104. </div>
  105. <div class="form-group">
  106. <select id="ss_hcfx" class="form-control">
  107. <option value="">请选择呼出方向</option>
  108. <option value="0">呼入</option>
  109. <option value="1">呼出</option>
  110. </select>
  111. </div>
  112. <div class="form-group BMs" style="position: relative">
  113. <div class="inpBox" id="organizer">
  114. <input id="citySel" class="photo x-color" readonly autocomplete="off" placeholder="请选择部门" />
  115. <i class="xl xl_one caret" id="xl_one"></i>
  116. <div id="menuContent" class="menuContent">
  117. <div class="clears">请选择部门</div>
  118. <ul id="treeDemo" class="ztree"></ul>
  119. </div>
  120. </div>
  121. </div>
  122. <div class="form-group">
  123. <select id="seat" class="form-control">
  124. <option value="">请选择坐席</option>
  125. </select>
  126. </div>
  127. <div class="form-group">
  128. <input id="tel" type="text" class="form-control" placeholder="请输入电话号码" />
  129. </div>
  130. </div>
  131. </div>
  132. <div class="pull-right">
  133. <a class="sc_btn search">搜索</a>
  134. <a class="sc_btn export">导出</a>
  135. </div>
  136. </div>
  137. <div style="width: 100%; padding: 10px">
  138. <table id="list" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  139. <thead>
  140. <tr>
  141. <th data-field="CallNumber" data-align="center" data-formatter="Code">
  142. 编号
  143. </th>
  144. <th data-field="CusName" data-align="center">
  145. 客户姓名
  146. </th>
  147. <!--<th data-field="CallNumber" data-formatter="helper.filter.cutTel" data-align="center">电话号码</th>-->
  148. <th data-field="CallNumber" data-align="center">
  149. 电话号码
  150. </th>
  151. <th data-field="FilePath" data-formatter="setCode" data-align="center">
  152. 录音
  153. </th>
  154. <th data-field="CallType" data-formatter="callType" data-align="center">
  155. 呼叫方向
  156. </th>
  157. <!-- <th
  158. data-field="DealType"
  159. data-formatter="formatterDealType"
  160. data-align="center"
  161. >
  162. 处理方式
  163. </th> -->
  164. <th data-field="CallState" data-formatter="states" data-align="center">
  165. 呼叫状态
  166. </th>
  167. <!-- <th data-field="DeptName" data-align="center">
  168. 部门
  169. </th> -->
  170. <th data-field="UserCode" data-align="center">
  171. 坐席工号
  172. </th>
  173. <th data-field="UserName" data-align="center">
  174. 坐席姓名
  175. </th>
  176. <th data-field="BeginTime" data-align="center">
  177. 开始时间
  178. </th>
  179. <th data-field="TalkStartTime" data-align="center">
  180. 通话开始时间
  181. </th>
  182. <th data-field="TalkEndTime" data-align="center">
  183. 通话结束时间
  184. </th>
  185. <th data-field="TalkLongTime" data-align="center">
  186. 通话时长(S)
  187. </th>
  188. <th data-field="CallId" data-align="center" data-formatter="TX">
  189. 操作
  190. </th>
  191. </tr>
  192. </thead>
  193. </table>
  194. <!--高级搜索框-->
  195. </div>
  196. </div>
  197. <!--下载框-->
  198. <div class="t-shade">
  199. <div class="shade_k">
  200. <div class="shade_title">
  201. <span>录音播放与下载<srong class="cknum"></srong></span>
  202. <span class="setwin"><a>x</a></span>
  203. </div>
  204. <div class="shade_content">
  205. <div class="Ly_box audiojs"></div>
  206. <div class="boxCon LY_box"></div>
  207. </div>
  208. </div>
  209. </div>
  210. <script>
  211. var stype = 1;
  212. var seatlist = [];
  213. var RoleId;
  214. var saveArrs = [];
  215. var IDs = "";
  216. var Names;
  217. $(document).ready(function () {
  218. //时间
  219. laydate.render({
  220. elem: "#ss_kssj",
  221. theme: "#1ab394",
  222. type: "datetime",
  223. calendar: true,
  224. range: "~",
  225. ready: function (date) {
  226. $(".layui-laydate-footer [lay-type='datetime'].laydate-btns-time").click();
  227. $(".laydate-main-list-1 .layui-laydate-content li ol li:last-child").click();
  228. $(".layui-laydate-footer [lay-type='date'].laydate-btns-time").click();
  229. }
  230. });
  231. $(".clears").click(function () {
  232. $("#citySel").val("请选择部门");
  233. IDs = "";
  234. $("#menuContent").css("display", "none");
  235. });
  236. $("#citySel").click(function () {
  237. $("#menuContent").css("display", "block");
  238. });
  239. $("#menuContent").mouseleave(function () {
  240. $(this).css("display", "none");
  241. });
  242. $.getJSON(
  243. huayi.config.callcenter_url + "UserAccount/GetNowUser", {
  244. token: $.cookie("token"),
  245. },
  246. function (result) {
  247. if (result.state.toLowerCase() == "success") {
  248. RoleId = result.data.role.F_RoleId;
  249. if (RoleId != "17") {
  250. //非系统管理员显示
  251. $(".BMs").hide();
  252. $(".SZBN").hide();
  253. }
  254. }
  255. }
  256. );
  257. /*获取选中行对象*/
  258. $("#list").on("click-row.bs.table", function (e, row, ele) {
  259. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  260. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  261. });
  262. $(".setwin").click(function () {
  263. $(".t-shade").removeClass("cx");
  264. $("audio")[0].pause();
  265. });
  266. //坐席
  267. $.getJSON(
  268. huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  269. token: $.cookie("token"),
  270. },
  271. function (result) {
  272. if (result.state.toLowerCase() == "success") {
  273. seatlist = result.data;
  274. bindseat($("#seat"));
  275. }
  276. }
  277. );
  278. //搜索
  279. $(".search").click(function () {
  280. stype = 1;
  281. initTable();
  282. });
  283. initTable();
  284. //部门
  285. tree();
  286. function tree() {
  287. $.get(
  288. huayi.config.callcenter_url + "Department/GetDeptList", {
  289. token: $.cookie("token"),
  290. // "pid": pid
  291. },
  292. function (result) {
  293. result = $.parseJSON(result);
  294. $.fn.zTree.init(
  295. $("#treeDemo"),
  296. setting2,
  297. result.data
  298. ); //实例化树形图
  299. }
  300. );
  301. }
  302. var setting2 = {
  303. data: {
  304. key: {
  305. name: "text",
  306. },
  307. simpleData: {
  308. enable: true,
  309. idKey: "id",
  310. rootPId: 0,
  311. },
  312. },
  313. callback: {
  314. onClick: addTreeClick,
  315. },
  316. };
  317. function addTreeClick(event, treeId, treeNode) {
  318. IDs = treeNode.id;
  319. Names = treeNode.text;
  320. $("#citySel").val(Names);
  321. }
  322. $(".xl").click(function () {
  323. if ($(this).parent().find(".menuContent").is(":hidden")) {
  324. $(this).parent().find(".menuContent").show();
  325. } else {
  326. $(this).parent().find(".menuContent").hide();
  327. }
  328. });
  329. });
  330. function bindseat(obj) {
  331. obj.empty();
  332. obj.append('<option value="">请选择坐席</option>');
  333. $(seatlist).each(function (i, n) {
  334. obj.append(
  335. '<option value="' +
  336. n.F_UserCode +
  337. '">' +
  338. n.F_UserName +
  339. "</option>"
  340. );
  341. });
  342. }
  343. function initTable() {
  344. //先销毁表格
  345. $("#list").bootstrapTable("destroy");
  346. //初始化表格,动态从服务器加载数据
  347. $("#list").bootstrapTable({
  348. method: "get", //使用get请求到服务器获取数据
  349. url: huayi.config.callcenter_url + "Callrecords/GetList", //获取数据的Servlet地址
  350. contentType: "application/x-www-form-urlencoded",
  351. striped: true, //表格显示条纹
  352. pagination: true, //启动分页
  353. pageSize: 10, //每页显示的记录数
  354. pageNumber: 1, //当前第几页
  355. pageList: [10, 20, 50, 100], //记录数可选列表
  356. search: false, //是否启用查询
  357. showColumns: false, //显示下拉框勾选要显示的列
  358. showRefresh: false, //显示刷新按钮
  359. sidePagination: "server", //表示服务端请求
  360. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  361. //设置为limit可以获取limit, offset, search, sort, order
  362. queryParamsType: "undefined",
  363. queryParams: function queryParams(params) {
  364. //设置查询参数
  365. var param = {
  366. page: params.pageNumber,
  367. pagesize: params.pageSize,
  368. usercode: $("#seat").val(),
  369. phone: $("#tel").val(),
  370. dept: IDs,
  371. callstate: $("#ss_hjzt").val(),
  372. calltype: $("#ss_hcfx").val(),
  373. starttime: $("#ss_kssj").val() &&
  374. $("#ss_kssj").val().split(" ~ ")[0],
  375. endtime: $("#ss_kssj").val() &&
  376. $("#ss_kssj").val().split(" ~ ")[1],
  377. token: $.cookie("token"),
  378. };
  379. return param;
  380. },
  381. onLoadSuccess: function () {
  382. //加载成功时执行
  383. //layer.msg("加载成功");
  384. },
  385. onLoadError: function () {
  386. //加载失败时执行
  387. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  388. },
  389. });
  390. }
  391. //格式化处理方式
  392. function formatterDealType(val, row) {
  393. //处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
  394. var str = "-";
  395. switch (val) {
  396. case 0:
  397. str = "IVR处理";
  398. break;
  399. case 1:
  400. str = "骚扰电话";
  401. break;
  402. case 2:
  403. str = "自助服务";
  404. break;
  405. case 3:
  406. str = "转值班电话";
  407. break;
  408. case 4:
  409. str = "留言";
  410. break;
  411. case 5:
  412. str = "呼损";
  413. break;
  414. case 6:
  415. str = "人工处理";
  416. break;
  417. }
  418. return str;
  419. }
  420. //音频
  421. function setCode(val) {
  422. if (val) {
  423. return (
  424. '<div class="imgs">' +
  425. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' +
  426. val +
  427. '" />' +
  428. "</div>"
  429. );
  430. } else {
  431. return "";
  432. }
  433. }
  434. //编号
  435. function Code(val, row, index) {
  436. return index + 1;
  437. }
  438. //方向呼出
  439. function callType(val) {
  440. if (val == 0) {
  441. return '<div class="imgs">呼入</div>';
  442. } else {
  443. return '<div class="imgs">呼出</div>';
  444. }
  445. }
  446. function states(val) {
  447. if (val == 0) {
  448. return '<div class="imgs">未接通</div>';
  449. } else {
  450. return '<div class="imgs">已接通</div>';
  451. }
  452. }
  453. //回访
  454. function dealType(val) {
  455. if (val == 1) {
  456. return "<div >已回访</div>";
  457. } else {
  458. return "";
  459. }
  460. }
  461. //处理
  462. function isDeal(val) {
  463. if (val == 0) {
  464. return "<div >未处理</div>";
  465. } else {
  466. return "<div >已处理</div>";
  467. }
  468. }
  469. //录音
  470. function ck(val) {
  471. var path = $(val).attr("item");
  472. $(".t-shade").addClass("cx");
  473. $(".Ly_box").empty();
  474. $(".LY_box").empty();
  475. $(
  476. '<audio style="width:100%;"class=" " src="' +
  477. path +
  478. '" loop="loop" controls="controls"></audio>'
  479. ).appendTo(".Ly_box");
  480. $(
  481. '<a href="' +
  482. path +
  483. '" class="sc_btn LY "download="' +
  484. path +
  485. '">下载录音</a>'
  486. ).appendTo(".LY_box");
  487. }
  488. //导出
  489. $(".export").click(function () {
  490. dcexcel(this);
  491. });
  492. function dcexcel(obj) {
  493. console.log($("#ss_kssj").val() && $("#ss_kssj").val().split(" ~ ")[0])
  494. var url =
  495. huayi.config.callcenter_url +
  496. "Callrecords/GetListExpt?token=" +
  497. $.cookie("token");
  498. url +=
  499. "&usercode=" +
  500. $("#seat").val() +
  501. "&phone=" +
  502. $("#tel").val() +
  503. "&callstate=" +
  504. $("#ss_hjzt").val() +
  505. "&calltype=" +
  506. $("#ss_hcfx").val() +
  507. "&starttime=" +
  508. ($("#ss_kssj").val() && $("#ss_kssj").val().split(" ~ ")[0]) +
  509. "&endtime=" +
  510. ($("#ss_kssj").val() && $("#ss_kssj").val().split(" ~ ")[1]) +
  511. "&dept=" + IDs;
  512. obj.href = url;
  513. }
  514. //格式化 操作
  515. function TX(val, row) {
  516. var html = "";
  517. if (row.IsExitWorkOrder == false) {
  518. return (
  519. '<div class="warning" onclick=CL("' +
  520. val +
  521. '","' +
  522. row.CallNumber +
  523. '","' +
  524. row.CusName +
  525. '")><a class="warning">添加工单</a></div>'
  526. );
  527. }
  528. }
  529. function CL(id, phone, cCustomerName) {
  530. top.$("#side-menu")
  531. .find('.J_menuItem[data-id="Menu_26"]')
  532. .parent()
  533. .removeClass("sub_active");
  534. top.$("#side-menu")
  535. .find('.Click[data-id="Menu_41"]')
  536. .trigger("click");
  537. top.$("#side-menu")
  538. .find('.J_menuItem[data-id="Menu_42"]')
  539. .parent()
  540. .addClass("sub_active")
  541. .siblings()
  542. .removeClass("sub_active");
  543. top.$("iframe:visible")[0].src =
  544. "./WorkOrder/AddWorkOrder.html?cid=" +
  545. id +
  546. "&cphone=" +
  547. phone +
  548. "&cCustomerName=" +
  549. cCustomerName;
  550. }
  551. </script>
  552. </body>
  553. </html>