miaofuhao
/
pingDingShan


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>
		<meta charset="UTF-8">
		<title>综合查询</title>
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>
		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
		<link href="../css/Table/table1.css" rel="stylesheet" />
		<link href="../css/init.css" rel="stylesheet" />
		<script src="../js/zTree/jquery.ztree.core.js"></script>
		<script src="../js/download/download.js"></script>
		<script src="../js/WorkOrder/WorkOrder.js"></script>
		<script src="../js/laydate/laydate.js"></script>
		<!-- 录屏 -->
	    <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/rrweb@latest/dist/rrweb.min.css"/>
	    <!-- 回放播放器 -->
	    <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/rrweb-player@latest/dist/style.css"/>
	    <!-- 录屏-->
	    <script src="https://cdn.jsdelivr.net/npm/rrweb@latest/dist/record/rrweb-record.min.js"></script>
	    <script src="https://cdn.jsdelivr.net/npm/rrweb@latest/dist/rrweb.min.js"></script>
	    <!-- 回放播放器 -->
	    <script src="https://cdn.jsdelivr.net/npm/rrweb-player@latest/dist/index.js"></script>
		<style>
			table td {
				word-break: break-all;
				word-wrap: break-word;
			}
			
			.gdt {
				height: 300px;
				overflow: auto;
			}
			
			#STime {
				background-color: #FFF;
				background-image: none;
				border: 1px solid #e5e6e7;
				border-radius: 1px;
				color: inherit;
				padding: 2px 2PX 2PX 10PX;
			}
			.photo{
				color: #676a6c;
			}
			.t-shadeLY {
	            position: fixed;
	            top: 0;
	            left: 0;
	            width: 100%;
	            height: 100%;
	            background: rgba(0, 0, 0, 0.48);
	            z-index: 10004;
	            display: none;
	        }
	        .shade_kLY {
	            z-index: 10005;
	            width: 40%;
	            left: 20%;
	            margin: 20% auto;
	            position: absolute;
	            background-color: #fff;
	            box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
	            border-radius: 5px;
	        }
	        .shade_titleLY {
	            padding: 0 80px 0 20px;
	            height: 42px;
	            line-height: 42px;
	            border-bottom: 1px solid #eee;
	            font-size: 16px;
	            color: #FFFFFF;
	            overflow: hidden;
	            background-color: #00a1cb;
	            border-radius: 2px 2px 0 0;
	            position: relative;
	        }
	        .setwinLY {
	            position: absolute;
	            right: 15px;
	            top: 5px;
	            font-size: 20px;
	            line-height: initial;
	        }
	            .setwinLY a {
	                font-size: 20px;
	                color: #fff;
	            }
	        .shade_contentLY {
	            overflow-y: auto;
	            position: relative;
	            padding-bottom: 50px;
	            padding: 10px;
	        }
	        .cxLY {
	            display: block;
	        }
	        #replayers{
				text-align: center;
				/* color: #EEEEEE; */
			}	
			.rr-player.svelte-1wetjm2{
				margin: 0px auto;
				float: none;
				   /* box-shadow: 0 24px 48px #000000; */
			}
			
			.shade_kLY{
				margin: 2% auto;
				overflow-y: scroll;
				width: 65%;
				min-width: 1040px;
				height: 750px;
			}
			.file_list{
			    position: absolute;
			    top: 30px;
			    right: 35px;
			}
			ul li{
				margin-left: 3px;
			}
		</style>
	</head>

	<body class="gray-bg">
		<div class="wrapper wrapper-content animated fadeInRight">
			<div class="daoHang clearfix">
				<div class="dhLeft">
					<sapn><i class="syIcon"></i>位置：
						<a href="javaScript:;" id="ReIndex">首页</a>&gt;
						<a href="javaScript:;">工单管理</a>&gt;
						<a href="" style="color: #000;">综合查询</a>
					</sapn>
				</div>
			</div>
			<div class="th-box">
				<div class="th-bar">
					<div class="seach-box fr">
						<ul>
							<li style="position: relative;">创建时间：
								<i class="tub fa fa-calendar"></i>
								<input class="photo x-color  laydate-icon" type="text" id="STime" style="width: 220px;" /></li>
							<!--<li>新建时间：<input class="photo x-color inputs" type="text" onfocus="WdatePicker({lang:'zh-cn',dateFmt:'HH-mm-ss'})" /></li>-->
							<li>工单状态：
								<select id="s_type" class="photo x-color inputs">
									<option value="">请选择</option>
									<option value="0">待完成</option>
									<option value="1">已完成</option>
								</select>
							</li>
							<li>是否修复：
								<select id="isrestore" class="photo x-color inputs">
									<option value="">请选择</option>
									<option value="0">否</option>
									<option value="1">是</option>
								</select>
							</li>
							<li>
								问题分类：
								<select name="" id="MessageType" style="padding: 3px;border-color: #e5e6e7;">
									<option value="">--请选择--</option>
								</select>
							</li>
							<li>坐席明细：
								<select id="zx" class="photo x-color inputs">
									<option value="">请选择</option>
								</select>
							</li>
							<li>客户电话：<input class="photo x-color inputs" type="text" id="tel" /></li>
							<li>处理部门：
								<select id="clbm" class="photo x-color inputs">
									<option value="">请选择</option>
								</select>
							</li>
							<li>
								<a class="sc_btn btns ss">搜索</a>
							</li>
							<li>
								<a class="sc_btn btns exports">导出</a>
							</li>
						</ul>
					</div>
				</div>
			</div>
			<div style="width: 100%;padding: 10px;">
				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
					<thead>
						<tr>
							<th data-field="" data-formatter="ex2Pdf" data-align="center">操作</th>	
							<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
							<!--<th data-field="WorkOrderID" data-formatter="setCode">录音</th>-->
							<!--<th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>-->
							<th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
							<th data-field="Detail" data-formatter="Detail" data-align="center">反映问题</th>
							<th data-field="clcontent" data-formatter="Detail" data-align="center">问题处理情况</th>
							<!--<th data-field="IsAudit" data-align="center" data-formatter="Audit">信息审核</th>-->
							<th data-field="InfoType" data-align="center">问题分类</th>
							<th data-field="InfoTypeDetail" data-align="center">热点问题</th>
							<th data-field="Unit" data-align="center">处理部门</th>
							<th data-field="Customer" data-align="center">客户姓名</th>
							<th data-field="CustomerTel" data-align="center">客户电话</th>
							<th data-field="CreateUser" data-align="center">创建人工号</th>
							<th data-field="CreateUserName" data-align="center">创建人</th>
							<th data-field="AuditUserName" data-align="center">处理人</th>
							<th data-field="CreateTime" data-align="center">创建时间</th>
							<th data-field="Source" data-align="center">工单来源</th>
							<th data-field="assign" data-align="center">是否转办</th>
						</tr>
					</thead>
				</table>
			</div>
			<!--查看详情-->
			<div class="ckxq  Hidens">
				<ul class="clearfix ckxq_ul">
					<li class="Active" index="0">工单详情</li>
					<li index="1">处理记录</li>
					<!--<li index="4">评论记录</li>-->
					<span class="Closed">×</span>
				</ul>
				<div class="gdxq">
					<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
						<tbody class="tbodys">
							<tr>
								<th>工单编号：</th>
								<td>
									<span id="xq_gdbh"></span>
								</td>
								<!--<th>工单类型：</th>
								<td>
									<span id="xq_gdlx"></span>
								</td>-->
								<th>问题分类：</th>
								<td>
									<span id="xq_xxfl"></span>
								</td>
								<th>创建时间：</th>
								<td>
									<span id="xq_cjsj"></span>
								</td>
							</tr>
							<tr>
								<th>工单状态：</th>
								<td>
									<span id="xq_gdzt"></span>
								</td>
								<th>客户姓名：</th>
								<td>
									<span id="xq_khxm"></span>
								</td>
								<th>客户电话：</th>
								<td>
									<span id="xq_khdh"></span>
								</td>
							</tr>
							<tr>
								<th>工单来源：</th>
								<td>
									<span id="xq_wtlx"></span>
								</td>
								<th>创建人工号：</th>
								<td>
									<span id="xq_zxgh"></span>
								</td>
								<th>创建人：</th>
								<td>
									<span id="xq_zxxm"></span>
								</td>
							</tr>
							<tr>
								<!-- <th>营业部：</th>
								<td>
									<span id="xq_county"></span>
								</td> -->
								<th>热点问题：</th>
								<td>
									<span id="xq_rdwt"></span>
								</td>
								<th>调查时间：</th>
								<td>
									<span id="xq_time"></span>
								</td>
								<th>调查员：</th>
								<td>
									<span id="xq_investigator"></span>
								</td>
							</tr>
							<tr>
								
								
								<th>处理部门：</th>
								<td>
									<span id="xq_jbdw"></span>
								</td>
								<th>处理人</th>
								<td>
									<span id="xq_clr"></span>
								</td>
							</tr>
							<tr>
								<th>反映问题：</th>
								<td colspan="5">
									<span id="xq_gdnr"></span>
								</td>
							</tr>
							<tr>
								<th>问题处理情况：</th>
								<td colspan="5">
									<span id="xq_cont"></span>
								</td>
							</tr>
							<tr>
								<th>备注：</th>
								<td colspan="5">
									<span id="xq_remarks"></span>
								</td>
							</tr>
							<tr>
								<th>图文信息：</th>
								<td colspan="5">
									<div class="clearfix" id="IMG_box">

									</div>
								</td>
							</tr>
						</tbody>

					</table>

				</div>
				<div class="gdxq" style="display:none;">
					<table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>
				<div class="gdxq" style="display:none;">
					<table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="CreateUserName">评论人</th>
								<th data-field="Detail">评论详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>
			</div>
		</div>
		<!--高级搜索-->
		<div class="t-shade">
			<div class="shade_k gjsu cx">
				<div class="shade_title">
					<span>高级搜索<srong class="cknum"></srong></span>
					<span class="setwin"><a>x</a></span>
				</div>
				<div class="shade_content">
					<div class="dgxx_table size-13">
						<table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
							<tr>
								<th>工单状态：</th>
								<td>
									<div class="inpBox ">
										<input type="text" class="inps select" value="--请选择--" readonly="readonly" />
										<input type="hidden" class="inps " id="ss_gdzt" />
										<i class="xl xl_two"></i>
										<div class="xl_common">
											<ul class="xl_box">
												<li>--请选择--</li>
												<li itemid="0">待指派</li>
												<li itemid="1">处理中</li>
												<li itemid="2">已完结</li>
											</ul>
										</div>
									</div>
								</td>
							</tr>
							<tr>
								<th>工单编号：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_gdbh" />
									</div>
								</td>

								<th>坐席工号：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_zxgh" />
									</div>
								</td>
							</tr>
							<tr>
								<th>客户姓名：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_khxm" />
									</div>
								</td>

								<th>客户电话：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_khdh" />
									</div>
								</td>
							</tr>
							<tr>
								<th>反映问题：</th>
								<td colspan="3">
									<div class="inpBox">
										<input type="text" class="inps " id="ss_gdnr" />
									</div>
								</td>
							</tr>

						</table>
					</div>
					<div class="clearfix wh_btn">
						<input type="button" value="搜索" class="btn-info" id="gjss" />
					</div>
				</div>
			</div>
		</div>
		<!--下载框-->
			<div class="t-shadeLY">
				<div class="shade_kLY">
					<div class="shade_titleLY">
						<span>录屏播放<srong class="cknum"></srong></span>
						<span class="setwinLY"><a>x</a></span>
					</div>
					<div class="shade_contentLY">
						<div class="Ly_box audiojs">
						</div>
						<div class="boxCon LY_box">
	
						</div>
						<div id="replayers"></div>
					</div>
				</div>
			</div>
			<!--//下载框结束-->
		<script>
			var selid;
			var stype = 1;
			helper.getDropList.getlistDropByDic($('#MessageType'), 'WTFL')
			getSeat()
			getDepartList($('#clbm'))
			laydate.render({
				elem: '#STime',
				range: '~',
				//					type: 'datetime',
				//max : 31,
				//					min: 0,
				theme: '#00479D',
				calendar: true
			});
			//关键字回车搜索
			$('#ss_gdnr').on('keypress',function(e){
				if(e.keyCode==13){
					initTable();
				}
			});
			//关键字回车搜索
			$('#name').on('keypress',function(e){
				if(e.keyCode==13){
					initTable();
				}
			});
			//关键字回车搜索
			$('#tel').on('keypress',function(e){
				if(e.keyCode==13){
					initTable();
				}
			});
			function initTable() {
				//先销毁表格
				$('#workorderlist').bootstrapTable('destroy');
				//初始化表格,动态从服务器加载数据
				$("#workorderlist").bootstrapTable({
					method: "get", //使用get请求到服务器获取数据
					url: huayi.config.callcenter_url + "WorkOrder/GetListAll", //获取数据的Servlet地址
					contentType: "application/x-www-form-urlencoded",
					striped: true, //表格显示条纹
					pagination: true, //启动分页
					pageSize: 5, //每页显示的记录数
					pageNumber: 1, //当前第几页
					pageList: [5, 20, 50, 100], //记录数可选列表
					search: false, //是否启用查询
					showColumns: false, //显示下拉框勾选要显示的列
					showRefresh: false, //显示刷新按钮
					sidePagination: "server", //表示服务端请求
					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
					//设置为limit可以获取limit, offset, search, sort, order
					queryParamsType: "undefined",
					queryParams: function queryParams(params) { //设置查询参数
						var param = {
							page: params.pageNumber,
							pagesize: params.pageSize,
							token: $.cookie("token"),
							clbmid: $("#clbm").val(),
							tel: $("#tel").val().trim(),
							infotype:$('#MessageType').val(),
							state: $('#s_type').val(),// 0待完成，1已完成
							starttime: $('#STime').val().split(' ~ ')[0], //
							endtime: $('#STime').val().split(' ~ ')[1], ///
							isrestore:$('#isrestore').val(),
							usercode: $("#zx").val()
						};
						return param;
					},
					onLoadSuccess: function() { //加载成功时执行
						//layer.msg("加载成功");
					},
					onLoadError: function() { //加载失败时执行
						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
					}
				});
			}
			function getSeat(){
				$.ajax({
					type: "get",
					url: huayi.config.callcenter_url + "UserAccount/GetSeatList",
					dataType: 'json',
					async: true,
					data: {
						token: $.cookie("token")
					},
					success: function(data) {
						var Count = data.data;
						for(var i = 0; i < Count.length; i++) {
							//console.log(Count[i].F_UserName);
							$("<option value='" + Count[i].F_UserCode + "'>" + Count[i].F_UserName + "</option>").appendTo($("#zx"));
						}
					}
				});
			}
			function getDepartList(obj) {
				obj.empty();
				let str = '<option value="">请选择</option>'
				$.getJSON(huayi.config.callcenter_url + 'CallOutPlan/GetDepartList', {
					"token": $.cookie("token")
				}, function(result) {
					if(result.state.toLowerCase() == "success") {
						result.data.forEach(function(v, n) {
							str += '<option value="' + v.F_DeptId + '">' + v.F_DeptName + '</option>'
						})
						obj.html(str)
					}
				})
			}
			//录音
			function record_click(callId) {
//				var path = $(val).attr("item");
				$(".t-shadeLY").addClass("cxLY");
				$(".Ly_box").empty();
				$(".LY_box").empty();
//				$('<audio  style="width:100%;"class=" " src="' + path + '" loop="loop" controls="controls"></audio>').appendTo(".Ly_box");
//				$('<a href="' + path + '" class="sc_btn LY "download="' + path + '">下载录音</a>').appendTo(".LY_box");
				rePlayers(callId);
			}
			//音频
	        function setCode(val,row) {
	            if (val) {
	                return '<div class="imgs" style="cursor: pointer;">' +
	                    '<img src="../img/vice.png" alt="" onclick= record_click("' + row.WorkOrderID + '")  />' +
	                    '</div>';
	            } else {
	                return '';
	            }
	        }
	        //关闭录音弹出
	        $(".setwinLY").click(function() {
				$(".t-shadeLY").removeClass("cxLY");
//				$('audio')[0].pause();
			});
// 回放录屏 - 播放器
			function rePlayers(callId) {
				document.getElementById('replayers').innerHTML = ""; // 清空
				//$("#replayers").text("");
				$.ajax({
					url: huayi.config.callcenter_url + 'CutScreen/GetCutScreenByCallId',
					type: 'get',
					data: {
						callid: callId,
						token: $.cookie("token")
					},
					dataType: "json",
					async: true,
					success: function(res) {
						if (res.state.toLowerCase() === "success") {
							var data = res.data;
							if (data != null) {
								result = data.VideoHtml;
								rePlayers2(result);
							} else {
								$("#replayers").text("暂无录屏信息");
							}
						}
					},
				});
			}

			// 回放录屏 - 播放器
			function rePlayers2(res) {
				const events = JSON.parse(unescape(res));
				//const events = body_result;
				if (events != null) {
					$("#replayers").text("");
					new rrwebPlayer({
						target: document.getElementById('replayers'), // document.getElementById('replayers')可以自定义 DOM 元素  document.body
						data: {
							events,
						},
					});
					// const replayer = new rrweb.Replayer(events);
					// replayer.play();
					
					// var heigth = $(".rr-player").outerHeight();
					// var heigth2 = $(".rr-player__frame").outerHeight();
					// $(".rr-player").css("height",heigth - 100);					
					// $(".rr-player__frame").css("height",heigth2 - 100);
				} else {
					$("#replayers").text("暂无录屏信息");
				}
			}
			$('.exports').click(function(){
				dcexcel(this);
			})
			function dcexcel(obj) {
				var url = huayi.config.callcenter_url + "WorkOrder/ExportListAll?token=" + $.cookie("token"); 
					url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val() + "&key=" + $("#ss_gdnr").val() + "&state=" + $("#s_type").val();
					url += "&starttime=" + $('#STime').val().split(' ~ ')[0] + "&endtime=" + $('#STime').val().split(' ~ ')[1] ;
					url += '&clbmid='+$("#clbm").val() +'&usercode='+$("#zx").val()
				obj.href = url;
			}
		</script>
	</body>

</html>