多次催办，客户信息读取筛选bug修复，坐席工作报表读取优化

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/customer/CustomerNewController.cs

@@ -53,7 +53,7 @@ namespace CallCenterApi.Interface.Controllers.customer
             if (!string.IsNullOrWhiteSpace(code))//客户编号
                 sql += $" and F_CustomerCode like '%" + code.Trim() + "%'";
             if (!string.IsNullOrWhiteSpace(cmpname))//公司名称
-                sql += $" and F_KeyWords like '%" + cmpname.Trim() + "%'";
+                sql += $" and F_CompanyName like '%" + cmpname.Trim() + "%'";
             if (!string.IsNullOrWhiteSpace(cmpaddress))//公司地址
                 sql += $" and (F_CompanyAddress like '%" + cmpaddress.Trim() 
                     + "%' or F_RegisteredAddress like '%" + cmpaddress.Trim() 

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/ZuoXiWorkTotalController.cs

@@ -406,7 +406,6 @@ namespace CallCenterApi.Interface.Controllers.report
             }
             return res;
         }
-
         private DataTable getData(string stime, string endtime, string dpt, string dayss)
         {
             DataTable dtNew = new DataTable();
@@ -468,15 +467,33 @@ namespace CallCenterApi.Interface.Controllers.report
             int days = 30;
             string sqltimeCallRecords = "";
             string strsqlcall = "";
-            if (stime != null && stime.Trim() != "")
+            string strsqlTrunk = "";
+            string strsqlAgent = "";
+            string sqlUser = "";
+
+            var datenow = DateTime.Now;
+            if (stime == null || stime.Trim() == "")
             {
-                sqltimeCallRecords += " and CONVERT(varchar , TimeAlerting, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
-                strsqlcall += " and CONVERT(varchar , BeginTime, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
+                stime = datenow.ToString("yyyy-MM-01");
             }
-            if (endtime != null && endtime.Trim() != "")
+            if (endtime == null || endtime.Trim() == "")
             {
-                sqltimeCallRecords += " and CONVERT(varchar , TimeAlerting, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
-                strsqlcall += " and CONVERT(varchar , BeginTime, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
+                endtime = datenow.ToString("yyyy-MM-dd");
+            }
+
+            sqltimeCallRecords += " and CONVERT(varchar , TimeAlerting, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
+            strsqlcall += " and CONVERT(varchar , BeginTime, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
+            strsqlTrunk += " and CONVERT(varchar , TimeCallIn, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
+            strsqlAgent += " and CONVERT(varchar , TimeLogin, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
+
+            sqltimeCallRecords += " and CONVERT(varchar , TimeAlerting, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
+            strsqlcall += " and CONVERT(varchar , BeginTime, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
+            strsqlTrunk += " and CONVERT(varchar , TimeCallIn, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
+            strsqlAgent += " and CONVERT(varchar , TimeLogin, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
+
+            if (dpt != null && dpt.Trim() != "")
+            {
+                sqlUser += " and F_DeptId=" + dpt;
             }
             if (dayss != null && dayss.Trim() != "")
             {
@@ -506,266 +523,578 @@ namespace CallCenterApi.Interface.Controllers.report
             double itrunkhsl = 0.00;//互损率
             double itrunkpjpd = 0.00;//平均排队
             #endregion
-            DataTable dtdpt = null;
-            if (dpt != null && dpt.Trim() != "")
-            {
-                dtdpt = DbHelperSQL.Query("select F_DeptId,F_DeptName,F_Remark from  T_Sys_Department where F_ParentId!=0 and F_DeptId=" + dpt).Tables[0];
-            }
-            else
-            {
-                dtdpt = DbHelperSQL.Query("select F_DeptId,F_DeptName,F_Remark from  T_Sys_Department where F_ParentId!=0").Tables[0];
-            }
-            if (dtdpt != null && dtdpt.Rows.Count > 0)
-            {
-                //foreach (DataRow dr in dtdpt.Rows)
-                //{
-                    DataTable dt = new DataTable();
-                    //string sql = "SELECT F_UserCode,F_UserName,F_WorkNumber,F_UserId FROM T_Sys_UserAccount where f_seatFlag=1 and F_DeptId=" + dr["F_DeptId"] + " and F_WorkNumber!='' order by  F_WorkNumber asc";
-                    //20180509 部门筛选框不能用 （需要去掉一个客服组8000所在） machenyang
-                    var dptstr = "";
-                var dptname = "";
-                if (dtdpt.Rows.Count == 1) 
-				{ 
-                    dptstr = " and F_DeptId="+dtdpt.Rows[0]["F_DeptId"];
-                    dptname = dtdpt.Rows[0]["F_DeptName"].ToString();
-                }
 
-                string sql = "SELECT F_UserCode,F_UserName,F_WorkNumber,F_UserId,F_DeptId FROM T_Sys_UserAccount where f_seatFlag=1 and F_WorkNumber!='' "+ dptstr + " order by  F_WorkNumber asc";
-                dt = DbHelperSQL.Query(sql).Tables[0];
-                var datadep = new BLL.T_Sys_Department().GetModelList("1=1");
-                    for (int i = 0; i < dt.Rows.Count; i++)
+
+            DataTable dtdpt = DbHelperSQL.Query("select F_DeptId,F_DeptName,F_Remark from  T_Sys_Department WITH(NOLOCK) ").Tables[0];
+            DataTable dtUser = DbHelperSQL.Query("SELECT F_UserCode,F_UserName,F_WorkNumber,F_UserId,F_DeptId FROM T_Sys_UserAccount WITH(NOLOCK) where F_DeleteFlag=0 and f_seatFlag=1 and isnull(F_WorkNumber,'')<>''" + sqlUser + " order by  F_WorkNumber asc").Tables[0];
+
+            DataTable dtTrunk = DbHelperSQL.Query("select AgentID,COUNT(*) as ct,SUM(DATEDIFF(Second,timewantagent,timeconnected)) as dd from rep_trunk_call_in WITH(NOLOCK) where 1=1 " + strsqlTrunk + " group by AgentID ").Tables[0];
+            DataTable dtcall = DbHelperSQL.Query("select UserCode,CallType,CallState,MYD from T_Call_CallRecords WITH(NOLOCK) where 1=1 " + strsqlcall).Tables[0];
+            DataTable dtext = DbHelperSQL.Query("select CalleeAgentID,COUNT(*) as ct,SUM(PeriodTalking) as sc,SUM(PeriodAlerting) as pa from rep_ext_call_in WITH(NOLOCK) where 1=1 " + sqltimeCallRecords + " group by CalleeAgentID ").Tables[0];
+            DataTable dtCallEvey = DbHelperSQL.Query("select usercode,COUNT(*) as ct,SUM(TalkLongTime) as sc from T_Call_CallRecords WITH(NOLOCK) where CallState=1 " + strsqlcall + " group by usercode ").Tables[0];
+            DataTable dtAgent = DbHelperSQL.Query("select AgentId,COUNT(*) as dl,SUM(LoginTimes) as dlsc,SUM(reposenum) as zm,SUM(ReposeTimes) as xx from rep_agent_detail WITH(NOLOCK) where 1=1 " + strsqlAgent + " group by AgentId ").Tables[0];
+            DataTable dtzj = DbHelperSQL.Query("select usercode,convert(int,SUM(f_qcscore)) as fs,COUNT(*) as fsct from T_Call_CallRecords WITH(NOLOCK) where F_QCState=1 " + strsqlcall + " group by usercode ").Tables[0];
+
+            if (dtUser != null && dtUser.Rows.Count > 0)
+            {
+                for (int i = 0; i < dtUser.Rows.Count; i++)
+                {
+                    if (!string.IsNullOrEmpty(dtUser.Rows[i]["F_WorkNumber"].ToString()))
                     {
-                        if (!string.IsNullOrEmpty(dt.Rows[i]["F_WorkNumber"].ToString()))
-                        {
-                            DataRow drNew = dtNew.NewRow();
-                            //drNew["部门"] = dr["F_DeptName"].ToString();
-                            drNew["部门"] = datadep.Where(p => p.F_DeptId == Int32.Parse(dt.Rows[i]["F_DeptId"].ToString())).Select(p => p.F_DeptName).ToList()[0].ToString();
-                            drNew["坐席"] = dt.Rows[i]["F_UserName"].ToString();
-                            drNew["坐席工号"] = dt.Rows[i]["F_WorkNumber"].ToString();
-                            //if (i == 0)
-                            {//呼入电话
-
-                                string strsql = "";
-                                if (stime != null && stime.Trim() != "")
-                                {
-                                    strsql += " and CONVERT(varchar , TimeCallIn, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
-                                }
-                                if (endtime != null && endtime.Trim() != "")
-                                {
-                                    strsql += " and CONVERT(varchar , TimeCallIn, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
-                                }
-
-                                DataTable dtTrunk = DbHelperSQL.Query("select COUNT(*) as ct,SUM(DATEDIFF(Second,timewantagent,timeconnected)) as dd from rep_trunk_call_in where AgentID='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsql).Tables[0];
-                                DataTable dtcall = DbHelperSQL.Query("select COUNT(*) as ct,(select COUNT(*) from T_Call_CallRecords where CallState=1 and CallType=0 and  UserCode='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsqlcall + ") as jt from T_Call_CallRecords where CallType=0 and UserCode='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsqlcall).Tables[0];
-
-                                if (dtcall != null && dtcall.Rows.Count > 0)
-                                {
-                                    if (dtcall.Rows[0]["ct"].ToString() != "")
-                                    {
-                                        itrunkct = int.Parse(dtcall.Rows[0]["ct"].ToString());
-                                    }
-                                    else
-                                    {
-                                        itrunkct = 0;
-                                    }
-                                    if (dtcall.Rows[0]["jt"].ToString() != "")
-                                    {
-                                        itrunkjj = int.Parse(dtcall.Rows[0]["jt"].ToString());
-                                    }
-                                    else
-                                    {
-                                        itrunkjj = 0;
-                                    }
-                                    if (dtTrunk.Rows.Count > 0 && dtTrunk.Rows[0]["dd"].ToString() != "")
-                                    {
-                                        itrunkpjsc = int.Parse(dtTrunk.Rows[0]["dd"].ToString());
-                                    }
-                                    else
-                                    {
-                                        itrunkpjsc = 0;
-                                    }
-                                }
-                                itrunkhs = itrunkct - itrunkjj;
-                                if (itrunkct != 0)
-                                {
-                                    itrunkjtl = itrunkjj / double.Parse(itrunkct.ToString());
-                                    itrunkhsl = itrunkhs / double.Parse(itrunkct.ToString());
-                                    itrunkpjpd = itrunkpjsc / double.Parse(itrunkct.ToString());
-                                }
-                                else
-                                {
-                                    itrunkjtl = 0.00;
-                                    itrunkhsl = 0.00;
-                                    itrunkpjpd = 0.00;
-                                }
-                                drNew["呼入电话数"] = itrunkct;
-                                drNew["坐席接通量"] = itrunkjj;
-                                drNew["呼损量"] = itrunkhs;
-                                drNew["接通率"] = (itrunkjtl * 100).ToString("0.00") + "%";
-                                drNew["呼损率"] = (itrunkhsl * 100).ToString("0.00") + "%";
-                                drNew["平均排队时间"] = itrunkpjpd.ToString("0.00");
+                        DataRow drNew = dtNew.NewRow();
+                        drNew["坐席"] = dtUser.Rows[i]["F_UserName"].ToString();
+                        drNew["坐席工号"] = dtUser.Rows[i]["F_WorkNumber"].ToString();
 
+                        #region 部门名称
+                        DataRow[] dtDept = dtdpt.Select(" F_DeptId=" + dtUser.Rows[i]["F_DeptId"].ToString() + " ");
+                        drNew["部门"] = dtDept[0]["F_DeptName"].ToString();
+                        #endregion
+
+                        #region 呼入数据
+                        DataRow[] drTrunk = dtTrunk.Select(" AgentID='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
+                        DataRow[] drCallIn = dtcall.Select(" CallType=0 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
+                        DataRow[] drCallInJT = dtcall.Select(" CallType=0 and CallState=1 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
+                        if (drCallIn != null && drCallIn.Count() > 0)
+                            itrunkct = drCallIn.Count();
+                        if (drCallInJT != null && drCallInJT.Count() > 0)
+                            itrunkjj = drCallInJT.Count();
+                        if (drTrunk.Count() > 0 && drTrunk[0]["dd"].ToString() != "")
+                            itrunkpjsc = int.Parse(drTrunk[0]["dd"].ToString());
+
+                        itrunkhs = itrunkct - itrunkjj;
+                        if (itrunkct != 0)
+                        {
+                            itrunkjtl = itrunkjj / double.Parse(itrunkct.ToString());
+                            itrunkhsl = itrunkhs / double.Parse(itrunkct.ToString());
+                            itrunkpjpd = itrunkpjsc / double.Parse(itrunkct.ToString());
+                        }
+                        else
+                        {
+                            itrunkjtl = 0.00;
+                            itrunkhsl = 0.00;
+                            itrunkpjpd = 0.00;
+                        }
+                        drNew["呼入电话数"] = itrunkct;
+                        drNew["坐席接通量"] = itrunkjj;
+                        drNew["呼损量"] = itrunkhs;
+                        drNew["接通率"] = (itrunkjtl * 100).ToString("0.00") + "%";
+                        drNew["呼损率"] = (itrunkhsl * 100).ToString("0.00") + "%";
+                        drNew["平均排队时间"] = itrunkpjpd.ToString("0.00");
+                        #endregion
+                        #region 坐席接听数据
+                        DataRow[] drExt = dtext.Select(" CalleeAgentID='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
+                        DataRow[] drCallEvey = dtCallEvey.Select(" usercode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
+                        if (drCallEvey != null && drCallEvey.Count() > 0)
+                        {
+                            if (drCallEvey[0]["ct"].ToString() != "")
+                            {
+                                ijtcs = int.Parse(drCallEvey[0]["ct"].ToString());//接听次数
                             }
-                            //else
-                            //{
-                            //    drNew["呼入电话数"] = "0";
-                            //    drNew["坐席接通量"] = "0";
-                            //    drNew["呼损量"] = "0";
-                            //    drNew["接通率"] = "0.00" + "%";
-                            //    drNew["呼损率"] = "0.00" + "%";
-                            //    drNew["平均排队时间"] = "0.00";
-                            //}
-
-
-                            DataTable dtext = DbHelperSQL.Query("select COUNT(*) as ct,SUM(PeriodTalking) as sc,SUM(PeriodAlerting) as pa from rep_ext_call_in where CalleeAgentID=" + dt.Rows[i]["F_WorkNumber"] + " " + sqltimeCallRecords).Tables[0];
-                            DataTable dtCallEvey = DbHelperSQL.Query("select COUNT(*) as ct,SUM(TalkLongTime) as sc from T_Call_CallRecords where CallState=1 and  userid=" + dt.Rows[i]["F_UserId"] + " " + strsqlcall).Tables[0];
-                            if (dtCallEvey != null && dtCallEvey.Rows.Count > 0)
+                            else
                             {
-                                if (dtCallEvey.Rows[0]["ct"].ToString() != "")
-                                {
-                                    ijtcs = int.Parse(dtCallEvey.Rows[0]["ct"].ToString());//接听次数
-                                }
-                                else
-                                {
-                                    ijtcs = 0;
-                                }
-                                if (dtCallEvey.Rows[0]["sc"].ToString() != "")
-                                {
-                                    ithms = int.Parse(dtCallEvey.Rows[0]["sc"].ToString());//通话秒数
-                                }
-                                else
-                                {
-                                    ithms = 0;
-                                }
-                                if (dtext.Rows[0]["pa"].ToString() != "")
-                                {
-                                    izlms = int.Parse(dtext.Rows[0]["pa"].ToString());//振铃秒数
-                                }
-                                else
-                                {
-                                    izlms = 0;
-                                }
+                                ijtcs = 0;
                             }
-                            drNew["接听通话次数"] = ijtcs.ToString();
-                            drNew["通话分钟数"] = (ithms / 60).ToString();
-                            drNew["通话秒数"] = ithms.ToString();
-
-                            if (ijtcs != 0)
+                            if (drCallEvey[0]["sc"].ToString() != "")
                             {
-                                ipjjtms = ithms / ijtcs;//平均接通秒数
-                                ipjzlms = izlms / ijtcs;//平均振铃秒数
+                                ithms = int.Parse(drCallEvey[0]["sc"].ToString());//通话秒数
                             }
                             else
                             {
-                                ipjjtms = 0;//平均接通秒数
-                                ipjzlms = 0;//平均振铃秒数
+                                ithms = 0;
                             }
-                            drNew["平均接听通话秒数"] = ipjjtms.ToString();
-                            drNew["平均振铃秒数"] = ipjzlms.ToString();
-
-                            //坐席登录次数
-                            DataTable dtAgent = DbHelperSQL.Query("select COUNT(*) as dl,SUM(LoginTimes) as dlsc,SUM(reposenum) as zm,SUM(ReposeTimes) as xx from rep_agent_detail where AgentId=" + dt.Rows[i]["F_WorkNumber"] + " " + sqltimeCallRecords.Replace("TimeAlerting", "TimeLogin")).Tables[0];
-                            if (dtAgent != null && dtAgent.Rows.Count > 0)
+                        }
+                        if (drExt != null && drExt.Count() > 0)
+                        {
+                            if (drExt[0]["pa"].ToString() != "")
                             {
-                                if (dtAgent.Rows[0]["dl"] != null && dtAgent.Rows[0]["dl"].ToString() != "")
-                                {
-                                    izxdlcs = int.Parse(dtAgent.Rows[0]["dl"].ToString());//登录次数
-                                }
-                                else
-                                {
-                                    izxdlcs = 0;
-                                }
-                                if (dtAgent.Rows[0]["dlsc"] != null && dtAgent.Rows[0]["dlsc"].ToString() != "")
-                                {
-                                    idlsc = int.Parse(dtAgent.Rows[0]["dlsc"].ToString());//登录时长
-                                }
-                                else
-                                {
-                                    idlsc = 0;
-                                }
-                                if (dtAgent.Rows[0]["zm"] != null && dtAgent.Rows[0]["zm"].ToString() != "")
-                                {
-                                    izmcs = int.Parse(dtAgent.Rows[0]["zm"].ToString());//置忙次数
-                                }
-                                else
-                                {
-                                    izmcs = 0;
-                                }
-                                if (dtAgent.Rows[0]["xx"] != null && dtAgent.Rows[0]["xx"].ToString() != "")
-                                {
-                                    ixxsc = int.Parse(dtAgent.Rows[0]["xx"].ToString());//休息时长
-                                }
-                                else
-                                {
-                                    ixxsc = 0;
-                                }
-
+                                izlms = int.Parse(drExt[0]["pa"].ToString());//振铃秒数
                             }
-                            iWorktime = idlsc - ixxsc;//工作时长
-                            if (izxdlcs != 0)
+                            else
                             {
-                                ipjczsc = iWorktime / izxdlcs;//平均操作秒数
+                                izlms = 0;
+                            }
+                        }
+                        drNew["接听通话次数"] = ijtcs.ToString();
+                        drNew["通话分钟数"] = (ithms / 60).ToString();
+                        drNew["通话秒数"] = ithms.ToString();
+
+                        if (ijtcs != 0)
+                        {
+                            ipjjtms = ithms / ijtcs;//平均接通秒数
+                            ipjzlms = izlms / ijtcs;//平均振铃秒数
+                        }
+                        else
+                        {
+                            ipjjtms = 0;//平均接通秒数
+                            ipjzlms = 0;//平均振铃秒数
+                        }
+                        drNew["平均接听通话秒数"] = ipjjtms.ToString();
+                        drNew["平均振铃秒数"] = ipjzlms.ToString();
+                        #endregion
+
+                        #region 坐席登录次数
+                        DataRow[] drAgent = dtAgent.Select(" AgentId='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
+                        if (drAgent != null && drAgent.Count() > 0)
+                        {
+                            if (drAgent[0]["dl"] != null && drAgent[0]["dl"].ToString() != "")
+                            {
+                                izxdlcs = int.Parse(drAgent[0]["dl"].ToString());//登录次数
                             }
                             else
                             {
-                                ipjczsc = 0;
+                                izxdlcs = 0;
                             }
-                            if (izmcs != 0)
+                            if (drAgent[0]["dlsc"] != null && drAgent[0]["dlsc"].ToString() != "")
                             {
-                                ipjzmxxsc = ixxsc / izmcs;//置忙平均操作时长
+                                idlsc = int.Parse(drAgent[0]["dlsc"].ToString());//登录时长
                             }
                             else
                             {
-                                ipjzmxxsc = 0;
+                                idlsc = 0;
                             }
-
-                            //呼入占有率
-                            if (iWorktime != 0)
+                            if (drAgent[0]["zm"] != null && drAgent[0]["zm"].ToString() != "")
                             {
-                                ihrzyl = ithms / Convert.ToDouble(iWorktime);
+                                izmcs = int.Parse(drAgent[0]["zm"].ToString());//置忙次数
                             }
                             else
                             {
-                                ihrzyl = 0.00;
+                                izmcs = 0;
                             }
-                            drNew["呼入占有率"] = (ihrzyl * 100).ToString("0.00") + "%";
-                            //用户评价
-                            //未评价为0
-                            object obj = DbHelperSQL.GetSingle("select count(*) from T_Call_CallRecords where MYD is not null and myd<>0 and CallState=1 and userid=" + dt.Rows[i]["F_UserId"] + strsqlcall);
-                            string myd = "";
-                            if (obj != null)
+                            if (drAgent[0]["xx"] != null && drAgent[0]["xx"].ToString() != "")
                             {
-                                myd = obj.ToString();
+                                ixxsc = int.Parse(drAgent[0]["xx"].ToString());//休息时长
                             }
-                            drNew["用户评价"] = myd;
-                            drNew["坐席登录次数"] = izxdlcs.ToString();
-                            drNew["登录时长分钟数"] = (idlsc / 60).ToString();
-                            drNew["工作时长分钟数"] = (iWorktime / 60).ToString();
-                            drNew["平均每天工作时长"] = Math.Round((double.Parse(iWorktime.ToString()) / 60 / 60 / days), 2).ToString();
-                            drNew["平均操作分钟数"] = (ipjczsc / 60).ToString();
-                            drNew["置忙次数"] = izmcs.ToString();
-                            drNew["休息时长分钟数"] = (ixxsc / 60).ToString();
-                            drNew["平均每天休息时长"] = Math.Round((double.Parse(ixxsc.ToString()) / 60 / 60 / days), 2).ToString();
-                            drNew["置忙平均休息分钟数"] = (ipjzmxxsc / 60).ToString();
-
-                            DataSet dszj = DbHelperSQL.Query("select convert(int,SUM(f_qcscore)) as fs,COUNT(*) as fsct from T_Call_CallRecords where F_QCState=1 and UserId=" + dt.Rows[i]["F_UserId"] + strsqlcall);
-                            int zfs = 0;
-                            if (dszj != null && dszj.Tables.Count > 0)
+                            else
                             {
-                                DataTable dtzj = dszj.Tables[0];
-                                if (dtzj.Rows.Count > 0 && dtzj.Rows[0]["fs"].ToString() != "" && dtzj.Rows[0]["fsct"].ToString() != "")
-                                {
-                                    zfs = Convert.ToInt32(dtzj.Rows[0]["fs"].ToString()) / int.Parse(dtzj.Rows[0]["fsct"].ToString());
-                                }
+                                ixxsc = 0;
                             }
-                            drNew["质检平均成绩"] = zfs.ToString();
 
-                            dtNew.Rows.Add(drNew);
                         }
+                        iWorktime = idlsc - ixxsc;//工作时长
+                        if (izxdlcs != 0)
+                        {
+                            ipjczsc = iWorktime / izxdlcs;//平均操作秒数
+                        }
+                        else
+                        {
+                            ipjczsc = 0;
+                        }
+                        if (izmcs != 0)
+                        {
+                            ipjzmxxsc = ixxsc / izmcs;//置忙平均操作时长
+                        }
+                        else
+                        {
+                            ipjzmxxsc = 0;
+                        }
+
+                        //呼入占有率
+                        if (iWorktime != 0)
+                        {
+                            ihrzyl = ithms / Convert.ToDouble(iWorktime);
+                        }
+                        else
+                        {
+                            ihrzyl = 0.00;
+                        }
+                        drNew["呼入占有率"] = (ihrzyl * 100).ToString("0.00") + "%";
+                        drNew["坐席登录次数"] = izxdlcs.ToString();
+                        drNew["登录时长分钟数"] = (idlsc / 60).ToString();
+                        drNew["工作时长分钟数"] = (iWorktime / 60).ToString();
+                        drNew["平均每天工作时长"] = Math.Round((double.Parse(iWorktime.ToString()) / 60 / 60 / days), 2).ToString();
+                        drNew["平均操作分钟数"] = (ipjczsc / 60).ToString();
+                        drNew["置忙次数"] = izmcs.ToString();
+                        drNew["休息时长分钟数"] = (ixxsc / 60).ToString();
+                        drNew["平均每天休息时长"] = Math.Round((double.Parse(ixxsc.ToString()) / 60 / 60 / days), 2).ToString();
+                        drNew["置忙平均休息分钟数"] = (ipjzmxxsc / 60).ToString();
+                        #endregion
+
+                        #region 用户评价
+                        DataRow[] drmyd = dtcall.Select(" MYD is not null and CallState=1 and usercode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "' ");
+                        int myd = drmyd != null ? drmyd.Count() : 0;
+                        drNew["用户评价"] = myd.ToString();
+                        #endregion
+
+                        #region 质检部分
+                        DataRow[] drZJ = dtzj.Select(" UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
+                        int zfs = 0;
+                        if (drZJ != null && drZJ.Count() > 0)
+                        {
+                            if (drZJ[0]["fs"].ToString() != "" && drZJ[0]["fsct"].ToString() != "")
+                            {
+                                zfs = Convert.ToInt32(drZJ[0]["fs"].ToString()) / int.Parse(drZJ[0]["fsct"].ToString());
+                            }
+                        }
+                        drNew["质检平均成绩"] = zfs.ToString();
+                        #endregion
+                        dtNew.Rows.Add(drNew);
+
                     }
-                //}
+                }
             }
             return dtNew;
         }
+        #region 20190510优化
+    //    private DataTable getData1(string stime, string endtime, string dpt, string dayss)
+    //    {
+    //        DataTable dtNew = new DataTable();
+    //        #region
+    //        DataColumn dc1 = new DataColumn("部门");
+    //        DataColumn dc2 = new DataColumn("坐席");
+    //        DataColumn dc3 = new DataColumn("坐席工号");
+    //        DataColumn dc4 = new DataColumn("呼入电话数");
+    //        DataColumn dc5 = new DataColumn("坐席接通量");
+    //        DataColumn dc6 = new DataColumn("呼损量");
+    //        DataColumn dc7 = new DataColumn("接通率");
+    //        DataColumn dc8 = new DataColumn("呼损率");
+    //        DataColumn dc9 = new DataColumn("平均排队时间");
+    //        DataColumn dc10 = new DataColumn("接听通话次数");
+    //        DataColumn dc11 = new DataColumn("通话分钟数");
+    //        DataColumn dc12 = new DataColumn("通话秒数");
+    //        DataColumn dc13 = new DataColumn("平均接听通话秒数");
+    //        DataColumn dc14 = new DataColumn("平均振铃秒数");
+    //        DataColumn dc15 = new DataColumn("呼入占有率");
+    //        DataColumn dc16 = new DataColumn("用户评价");
+    //        DataColumn dc17 = new DataColumn("坐席登录次数");
+    //        DataColumn dc18 = new DataColumn("登录时长分钟数");
+    //        DataColumn dc19 = new DataColumn("工作时长分钟数");
+    //        DataColumn dc20 = new DataColumn("平均每天工作时长");
+    //        DataColumn dc21 = new DataColumn("平均操作分钟数");
+    //        DataColumn dc22 = new DataColumn("置忙次数");
+    //        DataColumn dc23 = new DataColumn("休息时长分钟数");
+    //        DataColumn dc24 = new DataColumn("平均每天休息时长");
+    //        DataColumn dc25 = new DataColumn("置忙平均休息分钟数");
+    //        DataColumn dc26 = new DataColumn("质检平均成绩");
+
+    //        dtNew.Columns.Add(dc1);
+    //        dtNew.Columns.Add(dc2);
+    //        dtNew.Columns.Add(dc3);
+    //        dtNew.Columns.Add(dc4);
+    //        dtNew.Columns.Add(dc5);
+    //        dtNew.Columns.Add(dc6);
+    //        dtNew.Columns.Add(dc7);
+    //        dtNew.Columns.Add(dc8);
+    //        dtNew.Columns.Add(dc9);
+    //        dtNew.Columns.Add(dc10);
+    //        dtNew.Columns.Add(dc11);
+    //        dtNew.Columns.Add(dc12);
+    //        dtNew.Columns.Add(dc13);
+    //        dtNew.Columns.Add(dc14);
+    //        dtNew.Columns.Add(dc15);
+    //        dtNew.Columns.Add(dc16);
+    //        dtNew.Columns.Add(dc17);
+    //        dtNew.Columns.Add(dc18);
+    //        dtNew.Columns.Add(dc19);
+    //        dtNew.Columns.Add(dc20);
+    //        dtNew.Columns.Add(dc21);
+    //        dtNew.Columns.Add(dc22);
+    //        dtNew.Columns.Add(dc23);
+    //        dtNew.Columns.Add(dc24);
+    //        dtNew.Columns.Add(dc25);
+    //        dtNew.Columns.Add(dc26);
+    //        #endregion
+    //        int days = 30;
+    //        string sqltimeCallRecords = "";
+    //        string strsqlcall = "";
+    //        if (stime != null && stime.Trim() != "")
+    //        {
+    //            sqltimeCallRecords += " and CONVERT(varchar , TimeAlerting, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
+    //            strsqlcall += " and CONVERT(varchar , BeginTime, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
+    //        }
+    //        if (endtime != null && endtime.Trim() != "")
+    //        {
+    //            sqltimeCallRecords += " and CONVERT(varchar , TimeAlerting, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
+    //            strsqlcall += " and CONVERT(varchar , BeginTime, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
+    //        }
+    //        if (dayss != null && dayss.Trim() != "")
+    //        {
+    //            days = int.Parse(dayss.Trim());
+    //        }
+    //        #region
+    //        int ijtcs = 0;//接听通话次数 
+    //        int ithms = 0;//通话秒数
+    //        int izlms = 0;//振铃秒数
+    //        int ipjjtms = 0;//平均接听秒数
+    //        int ipjzlms = 0;//平均振铃秒数
+    //        double ihrzyl = 0.00;//呼入占有率
+    //        int izxdlcs = 0;//坐席登录次数
+    //        int idlsc = 0;//登录时长
+    //        int iWorktime = 0;//工作时长
+    //        int izmcs = 0;//置忙次数
+    //        int ixxsc = 0;//休息时长
+    //        int ipjczsc = 0;//平均操作时长
+    //        int ipjzmxxsc = 0;//平均置忙休息时长
+
+
+    //        int itrunkct = 0;//总数
+    //        int itrunkjj = 0;//总接听
+    //        int itrunkhs = 0;//呼损量
+    //        int itrunkpjsc = 0;//平均排队时间
+    //        double itrunkjtl = 0.00;//接通率
+    //        double itrunkhsl = 0.00;//互损率
+    //        double itrunkpjpd = 0.00;//平均排队
+    //        #endregion
+    //        DataTable dtdpt = null;
+    //        if (dpt != null && dpt.Trim() != "")
+    //        {
+    //            dtdpt = DbHelperSQL.Query("select F_DeptId,F_DeptName,F_Remark from  T_Sys_Department where F_ParentId!=0 and F_DeptId=" + dpt).Tables[0];
+    //        }
+    //        else
+    //        {
+    //            dtdpt = DbHelperSQL.Query("select F_DeptId,F_DeptName,F_Remark from  T_Sys_Department where F_ParentId!=0").Tables[0];
+    //        }
+    //        if (dtdpt != null && dtdpt.Rows.Count > 0)
+    //        {
+    //            //foreach (DataRow dr in dtdpt.Rows)
+    //            //{
+    //                DataTable dt = new DataTable();
+    //                //string sql = "SELECT F_UserCode,F_UserName,F_WorkNumber,F_UserId FROM T_Sys_UserAccount where f_seatFlag=1 and F_DeptId=" + dr["F_DeptId"] + " and F_WorkNumber!='' order by  F_WorkNumber asc";
+    //                //20180509 部门筛选框不能用 （需要去掉一个客服组8000所在） machenyang
+    //                var dptstr = "";
+    //            var dptname = "";
+    //            if (dtdpt.Rows.Count == 1) 
+				//{ 
+    //                dptstr = " and F_DeptId="+dtdpt.Rows[0]["F_DeptId"];
+    //                dptname = dtdpt.Rows[0]["F_DeptName"].ToString();
+    //            }
+
+    //            string sql = "SELECT F_UserCode,F_UserName,F_WorkNumber,F_UserId,F_DeptId FROM T_Sys_UserAccount where f_seatFlag=1 and F_WorkNumber!='' "+ dptstr + " order by  F_WorkNumber asc";
+    //            dt = DbHelperSQL.Query(sql).Tables[0];
+    //            var datadep = new BLL.T_Sys_Department().GetModelList("1=1");
+    //                for (int i = 0; i < dt.Rows.Count; i++)
+    //                {
+    //                    if (!string.IsNullOrEmpty(dt.Rows[i]["F_WorkNumber"].ToString()))
+    //                    {
+    //                        DataRow drNew = dtNew.NewRow();
+    //                        //drNew["部门"] = dr["F_DeptName"].ToString();
+    //                        drNew["部门"] = datadep.Where(p => p.F_DeptId == Int32.Parse(dt.Rows[i]["F_DeptId"].ToString())).Select(p => p.F_DeptName).ToList()[0].ToString();
+    //                        drNew["坐席"] = dt.Rows[i]["F_UserName"].ToString();
+    //                        drNew["坐席工号"] = dt.Rows[i]["F_WorkNumber"].ToString();
+    //                        //if (i == 0)
+    //                        {//呼入电话
+
+    //                            string strsql = "";
+    //                            if (stime != null && stime.Trim() != "")
+    //                            {
+    //                                strsql += " and CONVERT(varchar , TimeCallIn, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
+    //                            }
+    //                            if (endtime != null && endtime.Trim() != "")
+    //                            {
+    //                                strsql += " and CONVERT(varchar , TimeCallIn, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
+    //                            }
+
+    //                            DataTable dtTrunk = DbHelperSQL.Query("select COUNT(*) as ct,SUM(DATEDIFF(Second,timewantagent,timeconnected)) as dd from rep_trunk_call_in where AgentID='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsql).Tables[0];
+    //                            DataTable dtcall = DbHelperSQL.Query("select COUNT(*) as ct,(select COUNT(*) from T_Call_CallRecords where CallState=1 and CallType=0 and  UserCode='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsqlcall + ") as jt from T_Call_CallRecords where CallType=0 and UserCode='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsqlcall).Tables[0];
+
+    //                            if (dtcall != null && dtcall.Rows.Count > 0)
+    //                            {
+    //                                if (dtcall.Rows[0]["ct"].ToString() != "")
+    //                                {
+    //                                    itrunkct = int.Parse(dtcall.Rows[0]["ct"].ToString());
+    //                                }
+    //                                else
+    //                                {
+    //                                    itrunkct = 0;
+    //                                }
+    //                                if (dtcall.Rows[0]["jt"].ToString() != "")
+    //                                {
+    //                                    itrunkjj = int.Parse(dtcall.Rows[0]["jt"].ToString());
+    //                                }
+    //                                else
+    //                                {
+    //                                    itrunkjj = 0;
+    //                                }
+    //                                if (dtTrunk.Rows.Count > 0 && dtTrunk.Rows[0]["dd"].ToString() != "")
+    //                                {
+    //                                    itrunkpjsc = int.Parse(dtTrunk.Rows[0]["dd"].ToString());
+    //                                }
+    //                                else
+    //                                {
+    //                                    itrunkpjsc = 0;
+    //                                }
+    //                            }
+    //                            itrunkhs = itrunkct - itrunkjj;
+    //                            if (itrunkct != 0)
+    //                            {
+    //                                itrunkjtl = itrunkjj / double.Parse(itrunkct.ToString());
+    //                                itrunkhsl = itrunkhs / double.Parse(itrunkct.ToString());
+    //                                itrunkpjpd = itrunkpjsc / double.Parse(itrunkct.ToString());
+    //                            }
+    //                            else
+    //                            {
+    //                                itrunkjtl = 0.00;
+    //                                itrunkhsl = 0.00;
+    //                                itrunkpjpd = 0.00;
+    //                            }
+    //                            drNew["呼入电话数"] = itrunkct;
+    //                            drNew["坐席接通量"] = itrunkjj;
+    //                            drNew["呼损量"] = itrunkhs;
+    //                            drNew["接通率"] = (itrunkjtl * 100).ToString("0.00") + "%";
+    //                            drNew["呼损率"] = (itrunkhsl * 100).ToString("0.00") + "%";
+    //                            drNew["平均排队时间"] = itrunkpjpd.ToString("0.00");
+
+    //                        }
+    //                        //else
+    //                        //{
+    //                        //    drNew["呼入电话数"] = "0";
+    //                        //    drNew["坐席接通量"] = "0";
+    //                        //    drNew["呼损量"] = "0";
+    //                        //    drNew["接通率"] = "0.00" + "%";
+    //                        //    drNew["呼损率"] = "0.00" + "%";
+    //                        //    drNew["平均排队时间"] = "0.00";
+    //                        //}
+
+
+    //                        DataTable dtext = DbHelperSQL.Query("select COUNT(*) as ct,SUM(PeriodTalking) as sc,SUM(PeriodAlerting) as pa from rep_ext_call_in where CalleeAgentID=" + dt.Rows[i]["F_WorkNumber"] + " " + sqltimeCallRecords).Tables[0];
+    //                        DataTable dtCallEvey = DbHelperSQL.Query("select COUNT(*) as ct,SUM(TalkLongTime) as sc from T_Call_CallRecords where CallState=1 and  userid=" + dt.Rows[i]["F_UserId"] + " " + strsqlcall).Tables[0];
+    //                        if (dtCallEvey != null && dtCallEvey.Rows.Count > 0)
+    //                        {
+    //                            if (dtCallEvey.Rows[0]["ct"].ToString() != "")
+    //                            {
+    //                                ijtcs = int.Parse(dtCallEvey.Rows[0]["ct"].ToString());//接听次数
+    //                            }
+    //                            else
+    //                            {
+    //                                ijtcs = 0;
+    //                            }
+    //                            if (dtCallEvey.Rows[0]["sc"].ToString() != "")
+    //                            {
+    //                                ithms = int.Parse(dtCallEvey.Rows[0]["sc"].ToString());//通话秒数
+    //                            }
+    //                            else
+    //                            {
+    //                                ithms = 0;
+    //                            }
+    //                            if (dtext.Rows[0]["pa"].ToString() != "")
+    //                            {
+    //                                izlms = int.Parse(dtext.Rows[0]["pa"].ToString());//振铃秒数
+    //                            }
+    //                            else
+    //                            {
+    //                                izlms = 0;
+    //                            }
+    //                        }
+    //                        drNew["接听通话次数"] = ijtcs.ToString();
+    //                        drNew["通话分钟数"] = (ithms / 60).ToString();
+    //                        drNew["通话秒数"] = ithms.ToString();
+
+    //                        if (ijtcs != 0)
+    //                        {
+    //                            ipjjtms = ithms / ijtcs;//平均接通秒数
+    //                            ipjzlms = izlms / ijtcs;//平均振铃秒数
+    //                        }
+    //                        else
+    //                        {
+    //                            ipjjtms = 0;//平均接通秒数
+    //                            ipjzlms = 0;//平均振铃秒数
+    //                        }
+    //                        drNew["平均接听通话秒数"] = ipjjtms.ToString();
+    //                        drNew["平均振铃秒数"] = ipjzlms.ToString();
+
+    //                        //坐席登录次数
+    //                        DataTable dtAgent = DbHelperSQL.Query("select COUNT(*) as dl,SUM(LoginTimes) as dlsc,SUM(reposenum) as zm,SUM(ReposeTimes) as xx from rep_agent_detail where AgentId=" + dt.Rows[i]["F_WorkNumber"] + " " + sqltimeCallRecords.Replace("TimeAlerting", "TimeLogin")).Tables[0];
+    //                        if (dtAgent != null && dtAgent.Rows.Count > 0)
+    //                        {
+    //                            if (dtAgent.Rows[0]["dl"] != null && dtAgent.Rows[0]["dl"].ToString() != "")
+    //                            {
+    //                                izxdlcs = int.Parse(dtAgent.Rows[0]["dl"].ToString());//登录次数
+    //                            }
+    //                            else
+    //                            {
+    //                                izxdlcs = 0;
+    //                            }
+    //                            if (dtAgent.Rows[0]["dlsc"] != null && dtAgent.Rows[0]["dlsc"].ToString() != "")
+    //                            {
+    //                                idlsc = int.Parse(dtAgent.Rows[0]["dlsc"].ToString());//登录时长
+    //                            }
+    //                            else
+    //                            {
+    //                                idlsc = 0;
+    //                            }
+    //                            if (dtAgent.Rows[0]["zm"] != null && dtAgent.Rows[0]["zm"].ToString() != "")
+    //                            {
+    //                                izmcs = int.Parse(dtAgent.Rows[0]["zm"].ToString());//置忙次数
+    //                            }
+    //                            else
+    //                            {
+    //                                izmcs = 0;
+    //                            }
+    //                            if (dtAgent.Rows[0]["xx"] != null && dtAgent.Rows[0]["xx"].ToString() != "")
+    //                            {
+    //                                ixxsc = int.Parse(dtAgent.Rows[0]["xx"].ToString());//休息时长
+    //                            }
+    //                            else
+    //                            {
+    //                                ixxsc = 0;
+    //                            }
+
+    //                        }
+    //                        iWorktime = idlsc - ixxsc;//工作时长
+    //                        if (izxdlcs != 0)
+    //                        {
+    //                            ipjczsc = iWorktime / izxdlcs;//平均操作秒数
+    //                        }
+    //                        else
+    //                        {
+    //                            ipjczsc = 0;
+    //                        }
+    //                        if (izmcs != 0)
+    //                        {
+    //                            ipjzmxxsc = ixxsc / izmcs;//置忙平均操作时长
+    //                        }
+    //                        else
+    //                        {
+    //                            ipjzmxxsc = 0;
+    //                        }
+
+    //                        //呼入占有率
+    //                        if (iWorktime != 0)
+    //                        {
+    //                            ihrzyl = ithms / Convert.ToDouble(iWorktime);
+    //                        }
+    //                        else
+    //                        {
+    //                            ihrzyl = 0.00;
+    //                        }
+    //                        drNew["呼入占有率"] = (ihrzyl * 100).ToString("0.00") + "%";
+    //                        //用户评价
+    //                        //未评价为0
+    //                        object obj = DbHelperSQL.GetSingle("select count(*) from T_Call_CallRecords where MYD is not null and myd<>0 and CallState=1 and userid=" + dt.Rows[i]["F_UserId"] + strsqlcall);
+    //                        string myd = "";
+    //                        if (obj != null)
+    //                        {
+    //                            myd = obj.ToString();
+    //                        }
+    //                        drNew["用户评价"] = myd;
+    //                        drNew["坐席登录次数"] = izxdlcs.ToString();
+    //                        drNew["登录时长分钟数"] = (idlsc / 60).ToString();
+    //                        drNew["工作时长分钟数"] = (iWorktime / 60).ToString();
+    //                        drNew["平均每天工作时长"] = Math.Round((double.Parse(iWorktime.ToString()) / 60 / 60 / days), 2).ToString();
+    //                        drNew["平均操作分钟数"] = (ipjczsc / 60).ToString();
+    //                        drNew["置忙次数"] = izmcs.ToString();
+    //                        drNew["休息时长分钟数"] = (ixxsc / 60).ToString();
+    //                        drNew["平均每天休息时长"] = Math.Round((double.Parse(ixxsc.ToString()) / 60 / 60 / days), 2).ToString();
+    //                        drNew["置忙平均休息分钟数"] = (ipjzmxxsc / 60).ToString();
+
+    //                        DataSet dszj = DbHelperSQL.Query("select convert(int,SUM(f_qcscore)) as fs,COUNT(*) as fsct from T_Call_CallRecords where F_QCState=1 and UserId=" + dt.Rows[i]["F_UserId"] + strsqlcall);
+    //                        int zfs = 0;
+    //                        if (dszj != null && dszj.Tables.Count > 0)
+    //                        {
+    //                            DataTable dtzj = dszj.Tables[0];
+    //                            if (dtzj.Rows.Count > 0 && dtzj.Rows[0]["fs"].ToString() != "" && dtzj.Rows[0]["fsct"].ToString() != "")
+    //                            {
+    //                                zfs = Convert.ToInt32(dtzj.Rows[0]["fs"].ToString()) / int.Parse(dtzj.Rows[0]["fsct"].ToString());
+    //                            }
+    //                        }
+    //                        drNew["质检平均成绩"] = zfs.ToString();
+
+    //                        dtNew.Rows.Add(drNew);
+    //                    }
+    //                }
+    //            //}
+    //        }
+    //        return dtNew;
+    //    }
+        #endregion
     }
 }

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -291,8 +291,8 @@ namespace CallCenterApi.Interface.Controllers.workorder
             ActionResult res = NoToken("未知错误，请重新登录");
             if (Request.IsAuthenticated)
             {
-                string sql = " and isdel=0 and State != " + (int)EnumWorkOrderState.finish 
-                    + " and T_Wo_WorkOrder.ID not in (select F_WoID from T_Wo_WorkOrderItem_New where F_ItemType=" + (int)EnumItemType.urge + " and isnull(F_IsUsed,'0')='0')";
+                string sql = " and isdel=0 and State != " + (int)EnumWorkOrderState.finish;
+                   // + " and T_Wo_WorkOrder.ID not in (select F_WoID from T_Wo_WorkOrderItem_New where F_ItemType=" + (int)EnumItemType.urge + " and isnull(F_IsUsed,'0')='0')";
                 //string sql = " and isdel=0 and State = 1 ";
                 DataTable dt = new DataTable();
 
@@ -377,7 +377,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         dt.Columns.Add("CBCount", typeof(int));
                         foreach (DataRow dr in dt.Rows)
                         {
-                            var list = itembll.GetList(" F_WoID ='" + dr["ID"].ToString() + "' and F_ItemType=" + (int)EnumItemType.urge + " and F_NextUser='" + ua.F_UserCode + "' ").Tables[0];
+                            var list = itembll.GetList(" F_WoID ='" + dr["ID"].ToString() + "' and F_ItemType=" + (int)EnumItemType.urge).Tables[0];
                             dr["CBCount"] = list.Rows.Count;
                         }