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工单详情内添加 转媒体按钮,民情速递内增加撤回按钮;

fanlongfei 8 years ago
parent
commit
dfd77ba5ac

+ 1 - 1
WebUI/CallCenterWeb.UI/CommonHtml/PrintPreview-1.html

@@ -258,7 +258,7 @@
258 258
             $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', { workorderid: wid, "token": $.cookie("token") }, function (result) {
259 259
                 if (result.state.toLowerCase() == "success") {
260 260
                     var content = result.data;
261
-                    console.log( content);
261
+                    //console.log( content);
262 262
                     $(".gdbhs").text(content.data[0].F_WorkOrderId);//工单
263 263
                     $(".tsfs").text(content.data[0].SourceName);
264 264
                     $(".lxr").text(content.data[0].F_CusName);//内容摘要

+ 45 - 17
WebUI/CallCenterWeb.UI/CommonHtml/WorkDatil.html

@@ -385,7 +385,7 @@
385 385
 					</ul>
386 386
 					<div class="clearfix wh_btn" style="width:100%;text-align:center;margin:10px 0;">
387 387
 						<input type="hidden" class="hidWid" />
388
-						 <input type="button" class="change authority " value="修改" class="release" />&nbsp;&nbsp;<input type="button" value="打印预览" class="print" />&nbsp;&nbsp;<input type="button" value="关闭" class="closexq" />
388
+						<input type="button" value="转媒体" class="release mediaTransfer" />&nbsp;&nbsp;<input type="button" class="change release " value="修改"/>&nbsp;&nbsp;<input type="button" value="打印预览" class="print" />&nbsp;&nbsp;<input type="button" value="关闭" class="closexq" />
389 389
 					</div>
390 390
 					<input type="hidden" id="Change" />
391 391
 				</div>
@@ -505,7 +505,7 @@
505 505
 									'</tr>';
506 506
 							}
507 507
 							$(".BLQK").empty();
508
-							console.log(result.data.bldata);
508
+							//console.log(result.data.bldata);
509 509
 							$(result.data.bldata).each(function(i, n) {
510 510
 							
511 511
 								htmls += '<tr>' +
@@ -694,7 +694,21 @@
694 694
 
695 695
 								}
696 696
 							}
697
-									DL();
697
+
698
+							//转媒体按钮显示或隐藏
699
+							if(result.data.issend == 1 ) {
700
+								$(".mediaTransfer").show();
701
+							} else {
702
+								$(".mediaTransfer").hide();
703
+							}
704
+							
705
+							//修改按钮显示或隐藏
706
+							if(result.data.isedit == 1 ) {
707
+								$(".change").show();
708
+							} else {
709
+								$(".change").hide();
710
+							}
711
+							
698 712
 							//修改交办意见
699 713
 							$('.XGXX').click(function() {
700 714
 								var index = $(this).attr('index');
@@ -772,6 +786,34 @@
772 786
 						}
773 787
 					})
774 788
 				}
789
+				
790
+				//转媒体
791
+				$('.mediaTransfer').click(function(){
792
+					
793
+					layer.open({
794
+						content: '是否要转媒体?',
795
+					  	btn: ['是', '否'],
796
+					  	yes: function(index, layero){
797
+					    	$.post(huayi.config.callcenter_url + "WorkOrder/ReleaseWorkOrder", {
798
+								workorderid: wid,//工单编号
799
+								isrelease: 1,//(0撤回,1转媒体)
800
+								token: $.cookie("token")
801
+							}, function(result) {
802
+								var data = JSON.parse(result);		
803
+								if(data.state == "success") {
804
+									//debugger;
805
+									$(".mediaTransfer").hide();
806
+									var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
807
+									parent.layer.close(index); //再执行关闭
808
+									parent.load();
809
+									parent.layer.msg("转媒体成功");
810
+								}
811
+							})
812
+						}
813
+					})
814
+					
815
+				});
816
+				
775 817
 				//修改
776 818
 				$(".change").click(function(){
777 819
 					var str=$("#Change").val();
@@ -783,21 +825,7 @@
783 825
 					window.location.href="../CommonHtml/XGwordel.html?wid=" + str;
784 826
 //				});
785 827
 				})
786
-				function DL() {
787
-				$.getJSON(huayi.config.callcenter_url + 'UserAccount/GetNowUser', {
788
-					"token": $.cookie("token")
789
-				}, function(result) {
790
-					if(result.state.toLowerCase() == "success") {
791
-						console.log(result);
792
-						if(result.data.user.F_RoleCode == "ZXLDGLY" ) {
793
-							$(".authority").show();
794
-						} else {
795
-							$(".authority").hide();
796
-						}
797 828
 
798
-					}
799
-				})
800
-			}
801 829
 				
802 830
 			});
803 831
 		</script>

+ 105 - 380
WebUI/CallCenterWeb.UI/Media/CitizenAppeal.html

@@ -10,7 +10,7 @@
10 10
 		<link rel="stylesheet" href="../css/init.css" />
11 11
 		<style>
12 12
 			#sqzx th {
13
-				padding: 5px 8px 5px 0;
13
+				/*padding: 5px 8px 5px 0;*/
14 14
 				text-align: right;
15 15
 			}
16 16
 			
@@ -148,6 +148,13 @@
148 148
 			.hidens {
149 149
 				display: none;
150 150
 			}
151
+			#sqzx .Seach{
152
+				margin-left: 0;
153
+			    width: 60px;
154
+			    font-size: 13px;
155
+			    display: inline-block;
156
+			    text-align: center;
157
+			}
151 158
 		</style>
152 159
 	</head>
153 160
 
@@ -187,7 +194,7 @@
187 194
 									</td>
188 195
 								</tr>
189 196
 								<tr>
190
-									<th>工单类型:</th>
197
+									<th>工单类型</th>
191 198
 									<td>
192 199
 										<select class="select_" id="type">
193 200
 										</select>
@@ -201,10 +208,10 @@
201 208
 									<td>
202 209
 										<select id="keyid" name="" class="select"></select>
203 210
 									</td>
204
-									<th>坐席:</th>
211
+									<!--<th>坐席:</th>
205 212
 									<td>
206 213
 										<select id="ZX" name="" class="select"></select>
207
-									</td>
214
+									</td>-->
208 215
 								</tr>
209 216
 								<tr>
210 217
 									<th>投诉电话:</th>
@@ -215,24 +222,25 @@
215 222
 									<td>
216 223
 										<input type="text" id="name"  class="Min-width"/>
217 224
 									</td>
225
+									<th>
226
+									</th>
227
+									<td>
228
+										<botton class="btns Seach">搜索</botton>
229
+									</td>
230
+
218 231
 								</tr>
219 232
 							</table>
220 233
 						</div>
221
-						<div class="" style="line-height: 50px;">
222
-							<botton class="btns Seach">搜索</botton>
223
-						</div>
224 234
 					</div>
225 235
 					<div>
226 236
 						<div style="width: 100%;padding: 10px;">
227 237
 							<table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
228 238
 								<thead>
229 239
 									<tr>
230
-										<th data-checkbox="true"></th>
231 240
 										<th data-field="F_WorkOrderId" data-align="center">工单单号</th>
232 241
 										<th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
233 242
 										<th data-field="UserName" data-align="center">受理人</th>
234
-										<th data-field="F_WorkState" data-align="center">办理状态</th>
235
-										<!--<th data-field="e" data-formatter="setCode" data-align="center">录音</th>-->
243
+										<th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
236 244
 										<th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
237 245
 									</tr>
238 246
 								</thead>
@@ -242,226 +250,31 @@
242 250
 					</div>
243 251
 				</div>
244 252
 			</div>
245
-
246
-			<!--下载框-->
247
-			<div class="t-shade lyxz">
248
-				<div class="shade_k">
249
-					<div class="shade_title">
250
-						<span>录音播放与下载<srong class="cknum"></srong></span>
251
-						<span class="setwin gbly"><a>x</a></span>
252
-					</div>
253
-					<div class="shade_content">
254
-						<div class="Ly_box audiojs">
255
-						</div>
256
-					</div>
257
-				</div>
258
-			</div>
259 253
 		</div>
260 254
 		<script src="../css/laydate/laydate.js"></script>
261
-		<script src="../My97DatePicker/WdatePicker.js"></script>
262 255
 		<script>
263 256
 		$(document).ready(function() {
264 257
 			//返回首页
265 258
 			$('#ReIndex').click(function(){
266 259
 				top.home_index();
267
-			})
268
-				
260
+			})	
269 261
 			load();
270
-			
271 262
 			LY($("#source"));
272 263
 			LB($("#type"));
273 264
 			ZT($("#keyid"));
274
-			ZX($("#ZX"));
275
-			
276
-			
277
-			
278
-			$(".GJ").click(function() {
279
-				$(".gj").toggle("hidens");
280
-			})
281
-			//坐席
282
-			$.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
283
-				"token": $.cookie("token")
284
-			}, function(data) {
285
-				if(data.state.toLowerCase() == "success") {
286
-					var content = data.data;
287
-					$(content).each(function(i, n) {
288
-						$("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo($("#djr"));
289
-					})
290
-				}
291
-			})
292
-			//状态
293
-			$.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
294
-				"token": $.cookie("token"),
295
-				id: 5
296
-			}, function(data) {
297
-				if(data.state.toLowerCase() == "success") {
298
-					var content = data.data;
299
-					$(content).each(function(i, n) {
300
-						$("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo($("#zt"));
301
-					})
302
-				}
303
-			})
304
-			//信息来源
305
-			$("#xxly").empty();
306
-			$("#xxly").append('<option selected="selected" value="">请选择</option>');
307
-			$.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
308
-				"token": $.cookie("token"),
309
-				id: 6
310
-			}, function(data) {
311
-				if(data.state.toLowerCase() == "success") {
312
-					var content = data.data;
313
-					$(content).each(function(i, n) {
314
-						$("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo($("#xxly"));
315
-					})
316
-				}
317
-			});
318
-			//信息分类
319
-			$("#xxlb").empty();
320
-			$("#xxlb").append('<option selected="selected" value="">请选择</option>');
321
-			$.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
322
-				"token": $.cookie("token"),
323
-				id: 2
324
-			}, function(data) {
325
-				if(data.state.toLowerCase() == "success") {
326
-					var content = data.data;
327
-					$(content).each(function(i, n) {
328
-						$("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo($("#xxlb"));
329
-					})
330
-				}
331
-				$("#xxlb").change(function() {
332
-					$("#tsxl").empty();
333
-					$("#tsxl").append('<option selected="selected" value="">请选择</option>');
334
-					loadDic($("#tsdl"), $("#xxlb").val());
335
-				});
336
-
337
-				$("#tsdl").change(function() {
338
-					loadDic($("#tsxl"), $("#tsdl").val());
339
-				});
340
-			})
341
-			//loadArea($("#FArea"));
342
-			//loadArea($("#JArea"));
343
-			$("#FArea").change(function() {
344
-				$("#Twon").empty();
345
-				$("#Twon").append('<option selected="selected" value="">请选择</option>');
346
-				$.getJSON(huayi.config.callcenter_url + "Department/GetTownList", {
347
-					"token": $.cookie("token"),
348
-					aid: $("#FArea").val()
349
-				}, function(data) {
350
-					if(data.state.toLowerCase() == "success") {
351
-						var content = data.data;
352
-						$(content).each(function(i, n) {
353
-							$("<option value='" + n.F_TownId + "'>" + n.F_TownName + "</option>").appendTo($("#Twon"));
354
-						})
355
-					}
356
-				})
357
-			})
358
-			$("#JArea").change(function() {
359
-				$("#Jtype").empty();
360
-				$("#Jtype").append('<option selected="selected" value="">请选择</option>');
361
-				$("#Department").empty();
362
-				$("#Department").append('<option selected="selected" value="">请选择</option>');
363
-				$.getJSON(huayi.config.callcenter_url + "Department/GetDeptTypeList", {
364
-					"token": $.cookie("token"),
365
-					aid: $("#JArea").val()
366
-				}, function(data) {
367
-					if(data.state.toLowerCase() == "success") {
368
-						var content = data.data;
369
-						$(content).each(function(i, n) {
370
-							$("<option value='" + n.F_DeptTypeId + "'>" + n.F_DeptTypeName + "</option>").appendTo($("#Jtype"));
371
-						})
372
-					}
373
-				})
374
-			})
375
-			$("#Jtype").change(function() {
376
-				$("#Department").empty();
377
-				$("#Department").append('<option selected="selected" value="">请选择</option>');
378
-				$.getJSON(huayi.config.callcenter_url + "Department/GetDeptList", {
379
-					"token": $.cookie("token"),
380
-					tid: $("#Jtype").val()
381
-				}, function(data) {
382
-					if(data.state.toLowerCase() == "success") {
383
-						var content = data.data;
384
-						$(content).each(function(i, n) {
385
-							$("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#Department"));
386
-						})
387
-					}
388
-				})
389
-			})
390
-			$("#FArea").change(function() {
391
-				$("#sfdz").val($("#FArea").find("option:selected").text());
392
-			})
393
-
394
-			$(".min_select").each(function() {
395
-				$(this).empty();
396
-				for(var i = 1; i <= 10; i++) {
397
-					if(i == 5) {
398
-						$("<option selected='selected' value='5'>5</option>").appendTo($(this));
399
-					} else {
400
-						$("<option value='" + i + "'>" + i + "</option>").appendTo($(this));
401
-					}
402
-				}
403
-			});
404
-
265
+			//ZX($("#ZX"));
405 266
 			laydate.skin('blue');
406
-
407 267
 			laydate({
408 268
 				elem: '#startTime',
409 269
 				event: 'focus'
410 270
 			});
411
-
412 271
 			laydate({
413 272
 				elem: '#endTime',
414 273
 				event: 'focus'
415 274
 			});
416
-
417
-			$(".search").click(function() {
275
+			$(".Seach").click(function() {
418 276
 				load();
419
-			})
420
-			//关闭录音弹出
421
-			$(".gbly").click(function() {
422
-				$(".lyxz").removeClass("cx");
423
-				$('audio')[0].pause();
424 277
 			});
425
-			var html = '<div >' +
426
-				'<ul class="nav nav-tabs">' +
427
-				'<li class="active">' +
428
-				'<a href="#">参数信息</a>' +
429
-				'</li>' +
430
-				'</ul>' +
431
-				'<div class="add_time">' +
432
-				'<label for="">发布标题:</label>' +
433
-				'<input type="text" id="title" class="photo"  />' +
434
-				'</div>' +
435
-				'<div class="add_time">' +
436
-				'<label for="">是否有期限:</label>' +
437
-				'<label style="font-weight:normal;width: 50px;"><input type="radio" value="1" name="limit" checked="checked" />无</label>' +
438
-				'<label style="font-weight:normal;width: 50px;"><input type="radio" value="2" name="limit" />有</label>' +
439
-				'</div>' +
440
-				'<div class="add_time">' +
441
-				'<label for="">发布期限:</label>' +
442
-				'<input type="text" class="photo laydate-icon" id="limittime" onclick="WdatePicker({ dateFmt: \'yyyy-MM-dd\' })" />' +
443
-				'</div>' +
444
-				'<div class="add_time tc" style="text-align: center;">' +
445
-				'<button type="button" class="btn sc_btn " id="tc" onclick="fbgd()">发&nbsp;&nbsp;布</button>' +
446
-				'</div>' +
447
-				'</div>';
448
-
449
-			$(".release").click(function() {
450
-				tc = layer.open({
451
-					type: 1,
452
-					content: html, //iframe的url,no代表不显示滚动条
453
-					title: '发布工单',
454
-					area: ['40%', '60%'], //宽高
455
-				});
456
-			})
457
-			$(".print").click(function() {
458
-				layer.open({
459
-					type: 2,
460
-					content: "PrintPreview.html?wid=" + $(".hidWid").val(), //iframe的url,no代表不显示滚动条
461
-					title: '打印',
462
-					area: ['60%', '80%'], //宽高
463
-				});
464
-			})
465 278
 
466 279
 			$("#orderlist").on("click-row.bs.table", function(e, row, ele) {
467 280
 				$('.success').removeClass('success'); //去除之前选中的行的,选中样式
@@ -475,60 +288,6 @@
475 288
 				}
476 289
 			})
477 290
 		});
478
-		var tc;
479
-
480
-		function fbgd() {
481
-			if(!$("#title").val()) {
482
-				layer.confirm('请输入发布标题!', {
483
-					btn: ['确定']
484
-				});
485
-				return;
486
-			}
487
-			$.post(huayi.config.callcenter_url + 'WorkOrder/ReleaseWorkOrder', {
488
-				workorderid: $(".hidWid").val(),
489
-				title: $("#title").val(),
490
-				islimit: $('input[name="limit"]:checked ').val(),
491
-				limittime: $("#limittime").val(),
492
-				"token": $.cookie("token")
493
-			}, function(result) {
494
-				result = JSON.parse(result);
495
-				if(result.state.toLowerCase() == "success") {
496
-					layer.msg("发布成功");
497
-					layer.close(tc); //关闭弹层
498
-				}
499
-			})
500
-		}
501
-		//加载字典
502
-		function loadDic(obj, pid) {
503
-			obj.empty();
504
-			obj.append('<option selected="selected" value="">请选择</option>');
505
-			$.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
506
-				"token": $.cookie("token"),
507
-				pid: pid
508
-			}, function(data) {
509
-				if(data.state.toLowerCase() == "success") {
510
-					var content = data.data;
511
-					$(content).each(function(i, n) {
512
-						$("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
513
-					})
514
-				}
515
-			})
516
-		}
517
-		//加载区域
518
-//		function loadArea(obj) {
519
-//			obj.empty();
520
-//			obj.append('<option selected="selected" value="">请选择</option>');
521
-//			$.getJSON(huayi.config.callcenter_url + "Department/GetAreaList", {
522
-//				"token": $.cookie("token")
523
-//			}, function(data) {
524
-//				if(data.state.toLowerCase() == "success") {
525
-//					var content = data.data;
526
-//					$(content).each(function(i, n) {
527
-//						$("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
528
-//					})
529
-//				}
530
-//			})
531
-//		};
532 291
 		//获取查询信息
533 292
 		function load() {
534 293
 			//先销毁表格
@@ -558,28 +317,25 @@
558 317
 						key: $("#key").val(),//关键字
559 318
 						starttime: $("#startTime").val(),//开始时间
560 319
 						endtime: $("#endTime").val(),//结束时间						
561
-						orderid: $('#wids').val(),//工单编号
320
+						workid: $('#wids').val(),//工单编号
562 321
 						type: $('#type').val(),//工单类型
563 322
 						tel: $('#tel').val(),//客户电话
564 323
 						name: $('#name').val(),//客户名称
565
-        				usercode: $("#ZX").val(),//坐席工号
324
+        				//usercode: $("#ZX").val(),//坐席工号
566 325
         				keyid: $('#keyid').val(),//关键词id
567
-        				source: $("#FArea").val(),//来源
326
+        				source: $("#source").val(),//来源
568 327
 						token: $.cookie("token"),
569 328
 					};
570 329
 					return param;
571 330
 				},
572 331
 				onLoadSuccess: function(data) { //加载成功时执行
573
-					//layer.msg("加载成功");
574
-					//console.log(data);
332
+					//layer.msg("加载成功");	
575 333
 				},
576 334
 				onLoadError: function() { //加载失败时执行
577 335
 					//layer.msg("加载数据失败", { time: 1500, icon: 2 });
578 336
 				}
579 337
 			});
580
-		}
581
-		
582
-		
338
+		}	
583 339
 		//来源
584 340
 		function LY(obj) {
585 341
 			obj.empty();
@@ -612,7 +368,7 @@
612 368
 				}
613 369
 			})
614 370
 		}
615
-		//		主题
371
+		//主题
616 372
 		function ZT(obj) {
617 373
 			obj.empty();
618 374
 			obj.append('<option selected="selected" value="">请选择</option>');
@@ -629,7 +385,7 @@
629 385
 			})
630 386
 		}
631 387
 		///坐席 
632
-		function ZX(obj) {
388
+/*		function ZX(obj) {
633 389
 			obj.empty();
634 390
 			obj.append('<option selected="selected" value="">请选择</option>');
635 391
 			$.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
@@ -642,32 +398,8 @@
642 398
 					})
643 399
 				}
644 400
 			})
645
-		}
646
-		
647
-		
648
-		
649
-		
650
-		
651
-		
652
-		//音频
653
-		function setCode(val) {
654
-			if(val) {
655
-				return '<div class="imgs" style="cursor: pointer;">' +
656
-					'<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
657
-					'</div>';
658
-			} else {
659
-				return '';
660
-			}
661
-		}
662
-		//录音
663
-		function ck(val) {
664
-			var path = $(val).attr("item");
665
-			$(".lyxz").addClass("cx");
666
-			$(".Ly_box").empty();
667
-			$(".down").attr("href", path);
668
-			$('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
669
-		}
670
-
401
+		}*/
402
+		//述求标题
671 403
 		function GetCont(val) {
672 404
 			if(val) {
673 405
 				var str = '<div '
@@ -680,20 +412,61 @@
680 412
 				return '';
681 413
 			}
682 414
 		}
415
+		//办理状态
416
+		function States(val, row) {
417
+			var html = '';
418
+			switch(val + '') {
419
+				case '0':
420
+					html = '新工单';
421
+					if(row.F_IsReturn == 1) {
422
+						html = '新工单(回退)';
423
+					}
424
+					break;
425
+				case '1':
426
+					html = '待交办';
427
+					break;
428
+				case '2':
429
+					html = '待查收';
430
+					break;
431
+				case '3':
432
+					html = '退回审核中';
433
+					break;
434
+				case '4':
435
+					html = '办理中';
436
+					break;
437
+				case '5':
438
+					html = '延时审核';
439
+					break;
440
+				case '6':
441
+					html = '已办理';
442
+					break;
443
+				case '7':
444
+					html = '已回访';
445
+					break;
446
+				case '8':
447
+					html = '重办中';
448
+					break;
449
+				case '9':
450
+					html = '已结案';
451
+					break;
452
+			}
453
+			return html;
454
+
455
+		}
456
+		
683 457
 		//操作
684
-		function Dispose(val) {
685
-			//提交按钮
458
+		function Dispose(val,row) {
459
+			//按钮
460
+			var showOrnot = 'none';
461
+			//转媒体撤回按钮显示或隐藏
462
+			if(row.IsReturnMedia == 1 ) {
463
+				showOrnot = 'inline-block';
464
+			} else {
465
+				showOrnot = 'none';
466
+			}
686 467
 			return '<div class="imgs" >' +
687
-				'<a class="xg"  title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
688
-				'<a class="xg"  title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
689
-				'<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
690
-				'<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
691
-				'<a class="xg"  title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
692
-				'<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
693
-				'<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
694
-				'<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
695
-				'<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
696
-				'<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
468
+				'<a class="xg"  title="查看" onclick="ckxq(' + val + ')">查看</a>' +
469
+				'<a class="xg withDrawBtn" style="display: '+ showOrnot +'" title="撤回" onclick="withDraw(' + val + ')">撤回</a>' +
697 470
 				'</div>';
698 471
 		}
699 472
 		//查看详情
@@ -705,78 +478,30 @@
705 478
 				area: ['85%', '80%'], //宽高
706 479
 			});
707 480
 		}
708
-		//编辑
709
-		function bj(str) {
710
-			layer.open({
711
-				type: 2,
712
-				content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
713
-				title: '编辑工单',
714
-				area: ['96%', '80%'], //宽高
715
-			});
716
-		}
717
-		//督查
718
-		function Supervision(str) {
719
-			layer.open({
720
-				type: 2,
721
-				content: "../CommonHtml/Supervision.html?wid=" + str, //iframe的url,no代表不显示滚动条
722
-				title: '督查',
723
-				area: ['35%', '30%'], //宽高
724
-			});
725
-		}
726
-		//强制结案
727
-		function StrongLawsuit(str) {
728
-			layer.open({
729
-				type: 2,
730
-				content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
731
-				title: '诉求单强制结案',
732
-				area: ['35%', '30%'], //宽高
733
-			});
734
-		}
735
-		//删除
736
-		function move() {
737
-			layer.confirm('确定删除工单?', {
738
-				btn: ['是', '否'] //按钮
739
-			});
740
-		}
741
-		//回收
742
-		function recycle() {
743
-			layer.confirm('确定要回收?', {
744
-				btn: ['是', '否'] //按钮
745
-			});
746
-		}
747
-		//强制回收
748
-		function recycles() {
749
-			layer.confirm('确定要强制退回吗?', {
750
-				btn: ['是', '否'] //按钮
751
-			});
752
-		}
753
-		//诉求回访
754
-		function back(str) {
755
-			layer.open({
756
-				type: 2,
757
-				content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
758
-				title: '诉求回访',
759
-				area: ['45%', '60%'], //宽高
760
-			});
761
-		}
762
-		//结案
763
-		function Lawsuit(str) {
764
-			layer.open({
765
-				type: 2,
766
-				content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
767
-				title: '诉求单结案',
768
-				area: ['45%', '40%'], //宽高
769
-			});
770
-		}
771
-		//交办
772
-		function jb(str) {
481
+		//撤回
482
+		function withDraw(str){
773 483
 			layer.open({
774
-				type: 2,
775
-				content: "../CommonHtml/yanshishenq.html?wid=" + str, //iframe的url,no代表不显示滚动条
776
-				title: '诉求单结案',
777
-				area: ['45%', '40%'], //宽高
778
-			});
484
+				content: '是否要撤回?',
485
+			  	btn: ['是', '否'],
486
+			  	yes: function(index, layero){
487
+			    	$.post(huayi.config.callcenter_url + "WorkOrder/ReleaseWorkOrder", {
488
+						workorderid: str,//工单编号
489
+						isrelease: 0,//(0撤回,1转媒体)
490
+						token: $.cookie("token")
491
+					}, function(result) {
492
+						var data = JSON.parse(result);		
493
+						if(data.state == "success") {
494
+							//debugger;
495
+							$(".withDrawBtn").hide();
496
+							layer.close();
497
+							load();
498
+							layer.msg("撤回成功");
499
+						}
500
+					})
501
+				}
502
+			})
779 503
 		}
504
+		
780 505
 		</script>
781 506
 	</body>
782 507