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+using RMYY_CallCenter_Api.DB;
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+using System;
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+using System.Collections.Generic;
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+using System.Data;
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+using System.Linq;
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+using System.Web;
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+using System.Web.Mvc;
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+
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+namespace RMYY_CallCenter_Api.Controllers
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+{
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+ [AllowAnonymous]
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+ public class InfoController : BaseController
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+ {
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+ /// <summary>
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+ /// 获取当日顶部数据
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetTopCountByNow()
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+ {
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+ var date = DateTime.Now;
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+
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+
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+ string sqlhw = " select (select count(1) from T_Call_CallRecords " +
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+ " where datediff(day , BeginTime , getdate())= 0)as hwcount" +
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+ " , COALESCE(SUM( case a.F_Type when 1000 then 1 else 0 end), 0) zxcount" +
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+ " , COALESCE(sum(case a.F_Type when 2000 then 1 else 0 end), 0) gzcount" +
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+ " , COALESCE(sum(case a.F_Type when 3000 then 1 else 0 end), 0) zhcount" +
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+ " , COALESCE(sum(case a.F_Type when 4000 then 1 else 0 end), 0) clcount" +
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+ "from T_Wo_CommonBase a where datediff(day , F_CreateTIme , getdate())= 0 and F_IsDelete = 0";
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+ DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
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+
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+
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+ var obj = new
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+ {
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+ data = dthw
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+ };
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+ return Success("加载成功", obj);
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+ }
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+ /// <summary>
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+ /// 获取当日话务量数据
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetConversationByNow()
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+ {
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+ var date = DateTime.Now;
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+
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+
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+ string sqlhw = " select COALESCE(SUM( case a.CallType when 0 then 1 else 0 end),0) hrcount," +
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+ " COALESCE(SUM( case a.CallType when 1 then 1 else 0 end), 0) hccount," +
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+ " (case count(1) when 0 then '100.00%' else (CONVERT(varchar(10), CONVERT(decimal(18, 2)," +
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+ " COALESCE(SUM( case a.CallState when 1 then 1 else 0 end), 0) / COUNT(1) * 100)) + '%') end ) onrate" +
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+ " from T_Call_CallRecords a WITH(NOLOCK) where datediff(day , BeginTime , getdate())= 0 ";
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+ DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
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+ var obj = new
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+ {
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+ data = dthw
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+ };
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+ return Success("加载成功", obj);
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+ }
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+
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+
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+ /// <summary>
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+ /// 获取当日24小时呼入呼出
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetConversation24ByNow()
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+ {
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+ var date = DateTime.Now;
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+ var hr = date.Hour + 1;
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+ int[] hours = Enumerable.Range(0, hr).ToArray<int>();
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+ var obj = new
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+ {
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+ hours,
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+ hrcount = new List<int[]>(),
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+ hccount = new List<int[]>()
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+ };
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+ string sql = $" and BeginTime>='{date.ToString("yyyy-MM-dd")} 00:00:00' ";
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+ string sqlhw = " select datepart(hh, BeginTime ) hour,SUM(case CallType when 0 then 1 else 0 end ) hrcount ,SUM(case CallType when 1 then 1 else 0 end ) hccount from T_Call_CallRecords where 1=1" + sql + " group by datepart(hh, BeginTime) order by datepart(hh, BeginTime)";
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+ DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
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+
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+ int[] hrl = new int[hours.Length]; int[] hcl = new int[hours.Length];
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+ for (int i = 0; i < hours.Length; i++)
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+ {
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+ var drs = dthw.Select("hour='" + hours[i] + "'");
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+ int hrr = 0; int hc = 0;
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+ if (drs.Length > 0)
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+ {
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+ hrr = (from DataRow dr in drs select dr.Field<int>("hrcount")).FirstOrDefault();
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+ hc = (from DataRow dr in drs select dr.Field<int>("hccount")).FirstOrDefault();
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+ }
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+ hrl[i] = hrr;
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+ hcl[i] = hc;
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+ }
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+ obj.hrcount.Add(hrl);
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+ obj.hccount.Add(hcl);
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+
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+ return Success("加载成功", obj);
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+ }
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+
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+ /// <summary>
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+ /// 获取当日24小时工单
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetWorkorder24ByNow()
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+ {
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+ var date = DateTime.Now;
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+ var hr = date.Hour + 1;
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+ int[] hours = Enumerable.Range(0, hr).ToArray<int>();
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+ var obj = new
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+ {
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+ hours,
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+ count=new List<int[]>()
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+ };
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+ string sql = $" and F_CreateTIme>='{date.ToString("yyyy-MM-dd")} 00:00:00' ";
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+ string sqlhw = " select datepart(hh, F_CreateTIme ) hour,count(1) count from T_Wo_CommonBase where" +
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+ " 1 = 1 " + sql+
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+ " group by datepart(hh, F_CreateTIme) order by datepart(hh, F_CreateTIme) ";
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+ DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
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+
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+ int[] hrl = new int[hours.Length]; int[] hcl = new int[hours.Length];
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+ for (int i = 0; i < hours.Length; i++)
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+ {
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+ var drs = dthw.Select("hour='" + hours[i] + "'");
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+ int hrr = 0;
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+ if (drs.Length > 0)
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+ {
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+ hrr = (from DataRow dr in drs select dr.Field<int>("count")).FirstOrDefault();
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+ }
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+ hrl[i] = hrr;
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+ }
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+ obj.count.Add(hrl);
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+ return Success("加载成功", obj);
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+ }
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+
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+ /// <summary>
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+ /// 获取当日IVR满意度统计
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetIVRSatisfactionByNow()
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+ {
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+ var date = DateTime.Now;
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+
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+ string sqlhw = " select COALESCE(SUM( case a.MYD when 0 then 1 else 0 end),0) satisfied, " +
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+ " COALESCE(SUM( case a.MYD when 1 then 1 else 0 end), 0) basatisfied," +
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+ " COALESCE(SUM( case a.MYD when 2 then 1 else 0 end), 0) nosatisfied" +
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+ " from T_Call_CallRecords a WITH(NOLOCK)" +
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+ " where datediff(day , BeginTime , getdate())= 0 ";
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+ DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
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+ var obj = new
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+ {
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+ data = dthw
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+ };
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+ return Success("加载成功", obj);
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+ }
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+
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+ /// <summary>
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+ /// 获取当日工单满意度统计
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetOrderSatisfactionByNow()
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+ {
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+ var date = DateTime.Now;
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+
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+ string sqlhw = " select COALESCE(SUM( case a.MYD when 0 then 1 else 0 end),0) satisfied, " +
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+ " COALESCE(SUM( case a.MYD when 1 then 1 else 0 end), 0) basatisfied," +
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+ " COALESCE(SUM( case a.MYD when 2 then 1 else 0 end), 0) nosatisfied" +
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+ " from T_Wo_CommonBase a WITH(NOLOCK)" +
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+ " where datediff(day , F_CreateTime , getdate())= 0 ";
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+ DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
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+ var obj = new
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+ {
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+ data = dthw
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+ };
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+ return Success("加载成功", obj);
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+ }
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+
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+ /// <summary>
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+ /// 获取当日车辆调度工单统计
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetCarTypeByNow()
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+ {
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+ var date = DateTime.Now;
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+
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+ string sqlhw = " select a. F_GDID F_Type , a.F_Name,(SELECT COUNT(1) FROM T_Car_WorkOrder WHERE F_IsDel=0 AND F_Type=a.F_GDID" +
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+ " AND datediff(day , F_CreateTime , getdate())= 0) COUNT from T_Sys_Gongdan a" +
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+ " where F_ParentID = 4000 AND F_IsDelete = 0 ";
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+ DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
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+ var obj = new
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+ {
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+ data = dthw
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+ };
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+ return Success("加载成功", obj);
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+ }
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+
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+ /// <summary>
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+ /// 获取当日故障报修工单统计
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetFaultRepairTypeByNow()
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+ {
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+ var date = DateTime.Now;
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+
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+ string sqlhw = " select a. F_GDID F_Type , a.F_Name,(SELECT COUNT(1) FROM T_FaultRepair_Base WHERE F_IsDelete=0 AND F_WorkOrderCategory=a.F_GDID" +
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+ " AND datediff(day , F_CreateTime , getdate())= 0) COUNT from T_Sys_Gongdan a" +
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+ " where F_ParentID = 3000 AND F_IsDelete = 0 ";
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+ DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
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+ var obj = new
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+ {
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+ data = dthw
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+ };
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+ return Success("加载成功", obj);
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+ }
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+ /// <summary>
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+ /// 获取当日综合调度工单统计
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+ /// </summary>
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+ /// <returns></returns>
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+ public ActionResult GetSchedulingTypeByNow()
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+ {
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+ var date = DateTime.Now;
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+
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+ string sqlhw = " select a. F_GDID F_Type, a.F_Name,(SELECT COUNT(1) FROM T_IntegratedScheduling_Base WHERE F_IsDelete = 0" +
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+ " AND F_WorkOrderCategory = a.F_GDID" +
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+ " AND datediff(day , F_CreateTime , getdate())= 0) COUNT from T_Sys_Gongdan a" +
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+ " where F_ParentID = 2000 AND F_IsDelete = 0";
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+ DataTable dthw = DbHelperSQL.Query(sqlhw).Tables[0];
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+ var obj = new
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+ {
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+ data = dthw
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+ };
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+ return Success("加载成功", obj);
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+ }
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+ }
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+}
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