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- using System;
- using System.Data;
- using System.Collections.Generic;
- using ZXDT.Common;
- using ZXDT.CallCenter.Model;
- namespace ZXDT.CallCenter.BLL
- {
- /// <summary>
- /// 通话记录表
- /// </summary>
- public partial class T_Call_CallRecords
- {
- private readonly ZXDT.CallCenter.DAL.T_Call_CallRecords dal = new ZXDT.CallCenter.DAL.T_Call_CallRecords();
- public T_Call_CallRecords()
- { }
- #region BasicMethod
- /// <summary>
- /// 得到最大ID
- /// </summary>
- public int GetMaxId()
- {
- return dal.GetMaxId();
- }
- /// <summary>
- /// 是否存在该记录
- /// </summary>
- public bool Exists(int CallRecordsId)
- {
- return dal.Exists(CallRecordsId);
- }
- /// <summary>
- /// 增加一条数据
- /// </summary>
- public int Add(ZXDT.CallCenter.Model.T_Call_CallRecords model)
- {
- return dal.Add(model);
- }
- /// <summary>
- /// 更新一条数据
- /// </summary>
- public bool Update(ZXDT.CallCenter.Model.T_Call_CallRecords model)
- {
- return dal.Update(model);
- }
- /// <summary>
- /// 删除一条数据
- /// </summary>
- public bool Delete(int CallRecordsId)
- {
- return dal.Delete(CallRecordsId);
- }
- /// <summary>
- /// 删除一条数据
- /// </summary>
- public bool DeleteList(string CallRecordsIdlist)
- {
- return dal.DeleteList(CallRecordsIdlist);
- }
- /// <summary>
- /// 得到一个对象实体
- /// </summary>
- public ZXDT.CallCenter.Model.T_Call_CallRecords GetModel(int CallRecordsId)
- {
- return dal.GetModel(CallRecordsId);
- }
- /// <summary>
- /// 得到一个对象实体,从缓存中
- /// </summary>
- //public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByCache(int CallRecordsId)
- //{
- // string CacheKey = "T_Call_CallRecordsModel-" + CallRecordsId;
- // object objModel = ZXDT.Common.DataCache.GetCache(CacheKey);
- // if (objModel == null)
- // {
- // try
- // {
- // objModel = dal.GetModel(CallRecordsId);
- // if (objModel != null)
- // {
- // int ModelCache = Maticsoft.Common.ConfigHelper.GetConfigInt("ModelCache");
- // Maticsoft.Common.DataCache.SetCache(CacheKey, objModel, DateTime.Now.AddMinutes(ModelCache), TimeSpan.Zero);
- // }
- // }
- // catch{}
- // }
- // return (ZXDT.CallCenter.Model.T_Call_CallRecords)objModel;
- //}
- /// <summary>
- /// 获得数据列表
- /// </summary>
- public DataSet GetList(string strWhere)
- {
- return dal.GetList(strWhere);
- }
- /// <summary>
- /// 获得前几行数据
- /// </summary>
- public DataSet GetList(int Top, string strWhere, string filedOrder)
- {
- return dal.GetList(Top, strWhere, filedOrder);
- }
- /// <summary>
- /// 获得数据列表
- /// </summary>
- public List<ZXDT.CallCenter.Model.T_Call_CallRecords> GetModelList(string strWhere)
- {
- DataSet ds = dal.GetList(strWhere);
- return DataTableToList(ds.Tables[0]);
- }
- /// <summary>
- /// 获得数据列表
- /// </summary>
- public List<ZXDT.CallCenter.Model.T_Call_CallRecords> DataTableToList(DataTable dt)
- {
- List<ZXDT.CallCenter.Model.T_Call_CallRecords> modelList = new List<ZXDT.CallCenter.Model.T_Call_CallRecords>();
- int rowsCount = dt.Rows.Count;
- if (rowsCount > 0)
- {
- ZXDT.CallCenter.Model.T_Call_CallRecords model;
- for (int n = 0; n < rowsCount; n++)
- {
- model = dal.DataRowToModel(dt.Rows[n]);
- if (model != null)
- {
- modelList.Add(model);
- }
- }
- }
- return modelList;
- }
- /// <summary>
- /// 获得数据列表
- /// </summary>
- public DataSet GetAllList()
- {
- return GetList("");
- }
- /// <summary>
- /// 分页获取数据列表
- /// </summary>
- public int GetRecordCount(string strWhere)
- {
- return dal.GetRecordCount(strWhere);
- }
- /// <summary>
- /// 分页获取数据列表
- /// </summary>
- public DataSet GetListByPage(string strWhere, string orderby, int startIndex, int endIndex)
- {
- return dal.GetListByPage(strWhere, orderby, startIndex, endIndex);
- }
- /// <summary>
- /// 分页获取数据列表
- /// </summary>
- //public DataSet GetList(int PageSize,int PageIndex,string strWhere)
- //{
- //return dal.GetList(PageSize,PageIndex,strWhere);
- //}
- #endregion BasicMethod
- #region ExtensionMethod
- #endregion ExtensionMethod
- #region 更新来电振铃电话记录信息
- /// <summary>
- /// 更新来电振铃电话记录信息
- /// </summary>
- public bool UpdateCallInRingTelRecord(Model.T_Call_CallRecords model)
- {
- return dal.UpdateCallInRingTelRecord(model);
- }
- #endregion
- #region 更新来电摘机电话记录信息
- /// <summary>
- /// 更新来电摘机电话记录信息
- /// </summary>
- public bool UpdateCallInAnswerTelRecord(Model.T_Call_CallRecords model)
- {
- return dal.UpdateCallInAnswerTelRecord(model);
- }
- #endregion
- #region 更新来电挂断电话记录信息
- /// <summary>
- /// 更新来电挂断电话记录信息
- /// </summary>
- public bool UpdateCallInHookTelRecord(string callId)
- {
- return dal.UpdateCallInHookTelRecord(callId);
- }
- #endregion
- #region 更新来电录音记录信息
- /// <summary>
- /// 更新来电录音记录信息
- /// </summary>
- public bool UpdateCallInPathTelRecord(Model.T_Call_CallRecords model)
- {
- return dal.UpdateCallInPathTelRecord(model);
- }
- #endregion
- #region 根据来电号码获取电话记录
- /// <summary>
- /// 根据来电号码获取电话记录
- /// </summary>
- public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByTelphone(string CallNumber)
- {
- return dal.GetModelByTelphone(CallNumber);
- }
- #endregion
- #region 根据CallId获取电话记录
- /// <summary>
- /// 根据CallId获取电话记录
- /// </summary>
- public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByCallId(string CallId)
- {
- return dal.GetModelByCallId(CallId);
- }
- /// <summary>
- /// 根据CallId获取电话记录
- /// </summary>
- public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByRecordId(string CallId)
- {
- return dal.GetModelByRecordId(CallId);
- }
- #endregion
- #region 更新来电处理状态信息
- /// <summary>
- /// 更新来电处理状态信息
- /// </summary>
- public bool UpdateCallInRecordDealType(string callid, int type)
- {
- return dal.UpdateCallInRecordDealType(callid, type);
- }
- #endregion
- #region 报表数据
- /// <summary>
- /// 获取小时分布数据
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable GetHourData(string startDate, string endDate)
- {
- return dal.GetHourData(startDate, endDate);
- }
- public DataTable GetHourDataList(string CallHour, string startDate, string endDate)
- {
- return dal.GetHourDataList(CallHour, startDate, endDate);
- }
- public DataTable GetdTypeData(string dType, int? busType, string startDate, string endDate)
- {
- return dal.GetdTypeData(dType, busType, startDate, endDate);
- }
- /// <summary>
- /// 获取选择类型数据
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable GetBussTypeData(string startDate, string endDate)
- {
- return dal.GetBussTypeData(startDate, endDate);
- }
- /// <summary>
- /// 获取选择类型数据
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable GetWorkOrderBussTypeData(string startDate, string endDate)
- {
- return dal.GetWorkOrderBussTypeData(startDate, endDate);
- }
- public DataTable GetWorkOrderBussTypeDataRX(string startDate, string endDate)
- {
- return dal.GetWorkOrderBussTypeDataRX(startDate, endDate);
- }
- /// <summary>
- /// 获取选择类型数据
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable GetWorkOrderBussTypeFromData(string startDate, string endDate)
- {
- return dal.GetWorkOrderBussTypeFromData(startDate, endDate);
- }
- public DataTable GetWorkOrderBussTypeFromDataNew(string startDate, string endDate)
- {
- return dal.GetWorkOrderBussTypeFromDataNew(startDate, endDate);
- }
- /// <summary>
- /// 获取选择类型数据
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable GetWorkOrderWeekData(string startDate, string endDate)
- {
- return dal.GetWorkOrderWeekData(startDate, endDate);
- }
- /// <summary>
- /// 坐席业务量
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable GetWorkOrderUeserData(string startDate, string endDate)
- {
- return dal.GetWorkOrderUeserData(startDate, endDate);
- }
- /// <summary>
- /// 分渠道业务统计
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable GetWorkOrderFrom(string startDate, string endDate)
- {
- return dal.GetWorkOrderFrom(startDate, endDate);
- }
- /// <summary>
- /// 处理方式
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable GetWorkOrderTrainFunction(string startDate, string endDate)
- {
- return dal.GetWorkOrderTrainFunction(startDate, endDate);
- }
-
- public DataTable GetWorkOrderTrainFunctionRX(string startDate, string endDate)
- {
- return dal.GetWorkOrderTrainFunctionRX(startDate, endDate);
- }
- public DataTable GetWorkOrderTrainFunctionRXQT(string startDate, string endDate)
- {
- return dal.GetWorkOrderTrainFunctionRXQT(startDate, endDate);
- }
-
- public DataTable GetWorkOrderTrainFunctionRXWX(string startDate, string endDate,string wbwx)
- {
- return dal.GetWorkOrderTrainFunctionRXWX(startDate, endDate,wbwx);
- }
- public DataTable GetWorkOrderTrainFunctionRXMX(string startDate, string endDate,string sql)
- {
- return dal.GetWorkOrderTrainFunctionRXMX(startDate, endDate,sql);
- }
- /// <summary>
- /// 坐席话务量
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable CallTimeMath(string startDate, string endDate)
- {
- return dal.CallTimeMath(startDate, endDate);
- }
- /// <summary>
- /// 获取工单类型数据
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public DataTable WorkOrderDate(string startDate, string endDate)
- {
- return dal.WorkOrderDate(startDate, endDate);
- }
- #endregion
- #region 获取在线坐席
- /// <summary>
- /// 获取在线坐席
- /// </summary>
- /// <returns></returns>
- public DataTable GetLoginUserInfo()
- {
- return dal.GetLoginUserInfo();
- }
- #endregion
- #region 获取坐席微信/微博工单数量
- /// <summary>
- /// 获取坐席微信/微博工单数量
- /// </summary>
- /// <param name="StartDate">开始日期</param>
- /// <param name="EndDate">结束日期</param>
- /// <returns></returns>
- public int WorkOrderCount(int? busType, string startDate, string endDate)
- {
- return dal.WorkOrderCount(busType, startDate, endDate);
- }
- #endregion
- /// <summary>
- /// 重新设置线路
- /// </summary>
- public bool SetLine(int F_Linenum, string CallId)
- {
- return dal.SetLine(F_Linenum, CallId);
- }
- }
- }
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