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T_Call_CallRecords.cs 14KB

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  1. 
  2. using System;
  3. using System.Data;
  4. using System.Collections.Generic;
  5. using ZXDT.Common;
  6. using ZXDT.CallCenter.Model;
  7. namespace ZXDT.CallCenter.BLL
  8. {
  9. /// <summary>
  10. /// 通话记录表
  11. /// </summary>
  12. public partial class T_Call_CallRecords
  13. {
  14. private readonly ZXDT.CallCenter.DAL.T_Call_CallRecords dal = new ZXDT.CallCenter.DAL.T_Call_CallRecords();
  15. public T_Call_CallRecords()
  16. { }
  17. #region BasicMethod
  18. /// <summary>
  19. /// 得到最大ID
  20. /// </summary>
  21. public int GetMaxId()
  22. {
  23. return dal.GetMaxId();
  24. }
  25. /// <summary>
  26. /// 是否存在该记录
  27. /// </summary>
  28. public bool Exists(int CallRecordsId)
  29. {
  30. return dal.Exists(CallRecordsId);
  31. }
  32. /// <summary>
  33. /// 增加一条数据
  34. /// </summary>
  35. public int Add(ZXDT.CallCenter.Model.T_Call_CallRecords model)
  36. {
  37. return dal.Add(model);
  38. }
  39. /// <summary>
  40. /// 更新一条数据
  41. /// </summary>
  42. public bool Update(ZXDT.CallCenter.Model.T_Call_CallRecords model)
  43. {
  44. return dal.Update(model);
  45. }
  46. /// <summary>
  47. /// 删除一条数据
  48. /// </summary>
  49. public bool Delete(int CallRecordsId)
  50. {
  51. return dal.Delete(CallRecordsId);
  52. }
  53. /// <summary>
  54. /// 删除一条数据
  55. /// </summary>
  56. public bool DeleteList(string CallRecordsIdlist)
  57. {
  58. return dal.DeleteList(CallRecordsIdlist);
  59. }
  60. /// <summary>
  61. /// 得到一个对象实体
  62. /// </summary>
  63. public ZXDT.CallCenter.Model.T_Call_CallRecords GetModel(int CallRecordsId)
  64. {
  65. return dal.GetModel(CallRecordsId);
  66. }
  67. /// <summary>
  68. /// 得到一个对象实体,从缓存中
  69. /// </summary>
  70. //public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByCache(int CallRecordsId)
  71. //{
  72. // string CacheKey = "T_Call_CallRecordsModel-" + CallRecordsId;
  73. // object objModel = ZXDT.Common.DataCache.GetCache(CacheKey);
  74. // if (objModel == null)
  75. // {
  76. // try
  77. // {
  78. // objModel = dal.GetModel(CallRecordsId);
  79. // if (objModel != null)
  80. // {
  81. // int ModelCache = Maticsoft.Common.ConfigHelper.GetConfigInt("ModelCache");
  82. // Maticsoft.Common.DataCache.SetCache(CacheKey, objModel, DateTime.Now.AddMinutes(ModelCache), TimeSpan.Zero);
  83. // }
  84. // }
  85. // catch{}
  86. // }
  87. // return (ZXDT.CallCenter.Model.T_Call_CallRecords)objModel;
  88. //}
  89. /// <summary>
  90. /// 获得数据列表
  91. /// </summary>
  92. public DataSet GetList(string strWhere)
  93. {
  94. return dal.GetList(strWhere);
  95. }
  96. /// <summary>
  97. /// 获得前几行数据
  98. /// </summary>
  99. public DataSet GetList(int Top, string strWhere, string filedOrder)
  100. {
  101. return dal.GetList(Top, strWhere, filedOrder);
  102. }
  103. /// <summary>
  104. /// 获得数据列表
  105. /// </summary>
  106. public List<ZXDT.CallCenter.Model.T_Call_CallRecords> GetModelList(string strWhere)
  107. {
  108. DataSet ds = dal.GetList(strWhere);
  109. return DataTableToList(ds.Tables[0]);
  110. }
  111. /// <summary>
  112. /// 获得数据列表
  113. /// </summary>
  114. public List<ZXDT.CallCenter.Model.T_Call_CallRecords> DataTableToList(DataTable dt)
  115. {
  116. List<ZXDT.CallCenter.Model.T_Call_CallRecords> modelList = new List<ZXDT.CallCenter.Model.T_Call_CallRecords>();
  117. int rowsCount = dt.Rows.Count;
  118. if (rowsCount > 0)
  119. {
  120. ZXDT.CallCenter.Model.T_Call_CallRecords model;
  121. for (int n = 0; n < rowsCount; n++)
  122. {
  123. model = dal.DataRowToModel(dt.Rows[n]);
  124. if (model != null)
  125. {
  126. modelList.Add(model);
  127. }
  128. }
  129. }
  130. return modelList;
  131. }
  132. /// <summary>
  133. /// 获得数据列表
  134. /// </summary>
  135. public DataSet GetAllList()
  136. {
  137. return GetList("");
  138. }
  139. /// <summary>
  140. /// 分页获取数据列表
  141. /// </summary>
  142. public int GetRecordCount(string strWhere)
  143. {
  144. return dal.GetRecordCount(strWhere);
  145. }
  146. /// <summary>
  147. /// 分页获取数据列表
  148. /// </summary>
  149. public DataSet GetListByPage(string strWhere, string orderby, int startIndex, int endIndex)
  150. {
  151. return dal.GetListByPage(strWhere, orderby, startIndex, endIndex);
  152. }
  153. /// <summary>
  154. /// 分页获取数据列表
  155. /// </summary>
  156. //public DataSet GetList(int PageSize,int PageIndex,string strWhere)
  157. //{
  158. //return dal.GetList(PageSize,PageIndex,strWhere);
  159. //}
  160. #endregion BasicMethod
  161. #region ExtensionMethod
  162. #endregion ExtensionMethod
  163. #region 更新来电振铃电话记录信息
  164. /// <summary>
  165. /// 更新来电振铃电话记录信息
  166. /// </summary>
  167. public bool UpdateCallInRingTelRecord(Model.T_Call_CallRecords model)
  168. {
  169. return dal.UpdateCallInRingTelRecord(model);
  170. }
  171. #endregion
  172. #region 更新来电摘机电话记录信息
  173. /// <summary>
  174. /// 更新来电摘机电话记录信息
  175. /// </summary>
  176. public bool UpdateCallInAnswerTelRecord(Model.T_Call_CallRecords model)
  177. {
  178. return dal.UpdateCallInAnswerTelRecord(model);
  179. }
  180. #endregion
  181. #region 更新来电挂断电话记录信息
  182. /// <summary>
  183. /// 更新来电挂断电话记录信息
  184. /// </summary>
  185. public bool UpdateCallInHookTelRecord(string callId)
  186. {
  187. return dal.UpdateCallInHookTelRecord(callId);
  188. }
  189. #endregion
  190. #region 更新来电录音记录信息
  191. /// <summary>
  192. /// 更新来电录音记录信息
  193. /// </summary>
  194. public bool UpdateCallInPathTelRecord(Model.T_Call_CallRecords model)
  195. {
  196. return dal.UpdateCallInPathTelRecord(model);
  197. }
  198. #endregion
  199. #region 根据来电号码获取电话记录
  200. /// <summary>
  201. /// 根据来电号码获取电话记录
  202. /// </summary>
  203. public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByTelphone(string CallNumber)
  204. {
  205. return dal.GetModelByTelphone(CallNumber);
  206. }
  207. #endregion
  208. #region 根据CallId获取电话记录
  209. /// <summary>
  210. /// 根据CallId获取电话记录
  211. /// </summary>
  212. public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByCallId(string CallId)
  213. {
  214. return dal.GetModelByCallId(CallId);
  215. }
  216. /// <summary>
  217. /// 根据CallId获取电话记录
  218. /// </summary>
  219. public ZXDT.CallCenter.Model.T_Call_CallRecords GetModelByRecordId(string CallId)
  220. {
  221. return dal.GetModelByRecordId(CallId);
  222. }
  223. #endregion
  224. #region 更新来电处理状态信息
  225. /// <summary>
  226. /// 更新来电处理状态信息
  227. /// </summary>
  228. public bool UpdateCallInRecordDealType(string callid, int type)
  229. {
  230. return dal.UpdateCallInRecordDealType(callid, type);
  231. }
  232. #endregion
  233. #region 报表数据
  234. /// <summary>
  235. /// 获取小时分布数据
  236. /// </summary>
  237. /// <param name="StartDate">开始日期</param>
  238. /// <param name="EndDate">结束日期</param>
  239. /// <returns></returns>
  240. public DataTable GetHourData(string startDate, string endDate)
  241. {
  242. return dal.GetHourData(startDate, endDate);
  243. }
  244. public DataTable GetHourDataList(string CallHour, string startDate, string endDate)
  245. {
  246. return dal.GetHourDataList(CallHour, startDate, endDate);
  247. }
  248. public DataTable GetdTypeData(string dType, int? busType, string startDate, string endDate)
  249. {
  250. return dal.GetdTypeData(dType, busType, startDate, endDate);
  251. }
  252. /// <summary>
  253. /// 获取选择类型数据
  254. /// </summary>
  255. /// <param name="StartDate">开始日期</param>
  256. /// <param name="EndDate">结束日期</param>
  257. /// <returns></returns>
  258. public DataTable GetBussTypeData(string startDate, string endDate)
  259. {
  260. return dal.GetBussTypeData(startDate, endDate);
  261. }
  262. /// <summary>
  263. /// 获取选择类型数据
  264. /// </summary>
  265. /// <param name="StartDate">开始日期</param>
  266. /// <param name="EndDate">结束日期</param>
  267. /// <returns></returns>
  268. public DataTable GetWorkOrderBussTypeData(string startDate, string endDate)
  269. {
  270. return dal.GetWorkOrderBussTypeData(startDate, endDate);
  271. }
  272. public DataTable GetWorkOrderBussTypeDataRX(string startDate, string endDate)
  273. {
  274. return dal.GetWorkOrderBussTypeDataRX(startDate, endDate);
  275. }
  276. /// <summary>
  277. /// 获取选择类型数据
  278. /// </summary>
  279. /// <param name="StartDate">开始日期</param>
  280. /// <param name="EndDate">结束日期</param>
  281. /// <returns></returns>
  282. public DataTable GetWorkOrderBussTypeFromData(string startDate, string endDate)
  283. {
  284. return dal.GetWorkOrderBussTypeFromData(startDate, endDate);
  285. }
  286. public DataTable GetWorkOrderBussTypeFromDataNew(string startDate, string endDate)
  287. {
  288. return dal.GetWorkOrderBussTypeFromDataNew(startDate, endDate);
  289. }
  290. /// <summary>
  291. /// 获取选择类型数据
  292. /// </summary>
  293. /// <param name="StartDate">开始日期</param>
  294. /// <param name="EndDate">结束日期</param>
  295. /// <returns></returns>
  296. public DataTable GetWorkOrderWeekData(string startDate, string endDate)
  297. {
  298. return dal.GetWorkOrderWeekData(startDate, endDate);
  299. }
  300. /// <summary>
  301. /// 坐席业务量
  302. /// </summary>
  303. /// <param name="StartDate">开始日期</param>
  304. /// <param name="EndDate">结束日期</param>
  305. /// <returns></returns>
  306. public DataTable GetWorkOrderUeserData(string startDate, string endDate)
  307. {
  308. return dal.GetWorkOrderUeserData(startDate, endDate);
  309. }
  310. /// <summary>
  311. /// 分渠道业务统计
  312. /// </summary>
  313. /// <param name="StartDate">开始日期</param>
  314. /// <param name="EndDate">结束日期</param>
  315. /// <returns></returns>
  316. public DataTable GetWorkOrderFrom(string startDate, string endDate)
  317. {
  318. return dal.GetWorkOrderFrom(startDate, endDate);
  319. }
  320. /// <summary>
  321. /// 处理方式
  322. /// </summary>
  323. /// <param name="StartDate">开始日期</param>
  324. /// <param name="EndDate">结束日期</param>
  325. /// <returns></returns>
  326. public DataTable GetWorkOrderTrainFunction(string startDate, string endDate)
  327. {
  328. return dal.GetWorkOrderTrainFunction(startDate, endDate);
  329. }
  330. public DataTable GetWorkOrderTrainFunctionRX(string startDate, string endDate)
  331. {
  332. return dal.GetWorkOrderTrainFunctionRX(startDate, endDate);
  333. }
  334. public DataTable GetWorkOrderTrainFunctionRXQT(string startDate, string endDate)
  335. {
  336. return dal.GetWorkOrderTrainFunctionRXQT(startDate, endDate);
  337. }
  338. public DataTable GetWorkOrderTrainFunctionRXWX(string startDate, string endDate,string wbwx)
  339. {
  340. return dal.GetWorkOrderTrainFunctionRXWX(startDate, endDate,wbwx);
  341. }
  342. public DataTable GetWorkOrderTrainFunctionRXMX(string startDate, string endDate,string sql)
  343. {
  344. return dal.GetWorkOrderTrainFunctionRXMX(startDate, endDate,sql);
  345. }
  346. /// <summary>
  347. /// 坐席话务量
  348. /// </summary>
  349. /// <param name="StartDate">开始日期</param>
  350. /// <param name="EndDate">结束日期</param>
  351. /// <returns></returns>
  352. public DataTable CallTimeMath(string startDate, string endDate)
  353. {
  354. return dal.CallTimeMath(startDate, endDate);
  355. }
  356. /// <summary>
  357. /// 获取工单类型数据
  358. /// </summary>
  359. /// <param name="StartDate">开始日期</param>
  360. /// <param name="EndDate">结束日期</param>
  361. /// <returns></returns>
  362. public DataTable WorkOrderDate(string startDate, string endDate)
  363. {
  364. return dal.WorkOrderDate(startDate, endDate);
  365. }
  366. #endregion
  367. #region 获取在线坐席
  368. /// <summary>
  369. /// 获取在线坐席
  370. /// </summary>
  371. /// <returns></returns>
  372. public DataTable GetLoginUserInfo()
  373. {
  374. return dal.GetLoginUserInfo();
  375. }
  376. #endregion
  377. #region 获取坐席微信/微博工单数量
  378. /// <summary>
  379. /// 获取坐席微信/微博工单数量
  380. /// </summary>
  381. /// <param name="StartDate">开始日期</param>
  382. /// <param name="EndDate">结束日期</param>
  383. /// <returns></returns>
  384. public int WorkOrderCount(int? busType, string startDate, string endDate)
  385. {
  386. return dal.WorkOrderCount(busType, startDate, endDate);
  387. }
  388. #endregion
  389. /// <summary>
  390. /// 重新设置线路
  391. /// </summary>
  392. public bool SetLine(int F_Linenum, string CallId)
  393. {
  394. return dal.SetLine(F_Linenum, CallId);
  395. }
  396. }
  397. }