| 123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793794795796797798799800801802803804805806807808809810811812813814815816817818819820821822823824825826827828829830831832833834835836837838839840841842843844845846847848849850851852853854855856857858859860861862863864865866867868869870871872873874875876877878879880881882883884885886887888889890891892893894895896897898899900901902903904905906907908909910911912913914915916917 |
- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="utf-8">
- <title>安阳市大数据分析</title>
- <script src="Script/Common/huayi.load.js"></script>
- <script src="Script/Common/huayi.config.js"></script>
- <link rel="stylesheet" href="./css/bootstrap-table.css">
- <link rel="stylesheet" type="text/css" href="css/bmaps.css" />
- <link rel="stylesheet" href="./css/table1.css">
- <link rel="stylesheet" href="./css/test-1920.css">
- <link rel="stylesheet" href="./css/bootstrap-table.min.css">
- <link rel="stylesheet" href="./css/workProcedure.css">
- <script type="text/javascript"
- src="https://api.map.baidu.com/getscript?v=1.3&ak=&services=true&t=20210201021021"></script>
- </head>
- <body>
- <div style="overflow: hidden;position: relative;">
- <div class="body">
- <div class="container-header">
- <h3>安阳市12345热线大数据分析系统</h3>
- </div>
- <div class="count-resource">
- <div class="call_situation">
- <h3>话务坐席情况</h3>
- <!-- <div class="call_line"></div> -->
- <div id="main" style="width: 100%;height:240px;"></div>
- </div>
- <div class="accept_statistics">
- <h3 class="title">今日受理量统计</h3>
- <div style="width: 50%;margin-top: 80px;text-align: center;">
- <h3 style="margin-bottom: 10px;">话务</h3>
- <div id="main2" style="width: 100%;height:170px;"></div>
- </div>
- <div style="width:50%;margin-top: 80px;text-align: center;">
- <h3 style="margin-bottom: 10px;">工单</h3>
- <div id="main5" style="width: 100%;height:170px;"></div>
- </div>
- </div>
- <div class="accept_channel">
- <h3>受理渠道统计</h3>
- <div id="main1" style="width: 100%;height:210px;"></div>
- </div>
- </div>
- <div class="count-base">
- <ul class="map" style="width: 100%;height:740px;">
- <li class="lzmap">林州市</li>
- <li class="aymap">安阳县</li>
- <li class="lamap">龙安区</li>
- <li class="bgmap">北关区</li>
- <li class="gxmap">高新区</li>
- <li class="ydmap">殷都区</li>
- <li class="wfmap">文峰区</li>
- <li class="tymap">汤阴县</li>
- <li class="nhmap">内黄县</li>
- <li class="hxmap">滑县</li>
- <div class="wrap">
- <ul class="dataCont">
- <li>
- <span class="lable">今日受理量:</span>
- <span class="lable_num">7339</span>
- </li>
- <li>
- <span class="lable">本周受理量:</span>
- <span class="lable_num">7342</span>
- </li>
- <li>
- <span class="lable">本月受理量:</span>
- <span class="lable_num">99.2</span>
- </li>
- <li>
- <span class="lable">按时办理率:</span>
- <span class="lable_num">91.5</span>
- </li>
- <li>
- <span class="lable">办理满意度:</span>
- <span class="lable_num">2.1天</span>
- </li>
- </ul>
- <div class='bar'></div>
- </div>
- </ul>
- <div class="acceptance_state">
- <h3>平台受理情况概况</h3>
- <ul>
- <li>
- <div class="num sqcount">1000</div>
- <div class="cont">平均每天诉求量</div>
- </li>
- <li></li>
- <li>
- <div class="num jttate">95%</div>
- <div class="cont">电话接通率</div>
- </li>
- <li></li>
- <li>
- <div class="num zbrate">85%</div>
- <div class="cont">诉求直办率</div>
- </li>
- <li></li>
- <li>
- <div class="num hfrate">87%</div>
- <div class="cont">回访满意率</div>
- </li>
- </ul>
- </div>
- </div>
- <div class="count-resource">
- <div class="key_word">
- <h3>受理关键词热度分析</h3>
- <div id="main3" style="width: 100%;height:290px;"></div>
- </div>
- <div class="time_statistics">
- <h3>单位办理时长统计</h3>
- <div class="count-share">
- <div style="width: 100%;padding: 10px;height: 750px;">
- <table id="timelist" data-row-style="rowStyle" data-query-params="queryParams"
- data-pagination="true">
- <thead>
- <tr>
- <th data-align="center" data-formatter="rankingOperate">排名</th>
- <th data-field="deptname" data-align="center">单位名称</th>
- <th data-field="timeday" data-align="center">平均办理时长</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- </div>
- <div class="test_rank">
- <h3>月度考核排名</h3>
- <div class="count-share">
- <div style="width: 100%;padding: 10px;height: 750px;">
- <table id="testlist" data-row-style="rowStyle" data-query-params="queryParams"
- data-pagination="true">
- <thead>
- <tr>
- <th data-align="center" data-formatter="rankingOperate">排名</th>
- <th data-field="deptname" data-align="center">单位</th>
- <th data-field="total" data-align="center">考核分数</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- </div>
- </div>
- </div>
- <div class="bulletFrame">
- <div class="traffic_wrap">
- <img src="./images/secondary_img/close.png" alt="" class="close_icon">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>话务坐席情况</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <ul class="data_info traffic">
- <li>
- <h5>总数:</h5>
- <div><span>0</span><span>0</span><span>0</span><span>0</span></div>
- </li>
- <li>
- <h5>咨询:</h5>
- <div><span>0</span><span>0</span><span>0</span><span>0</span></div>
- </li>
- <li>
- <h5>求助:</h5>
- <div><span>0</span><span>0</span><span>0</span><span>0</span></div>
- </li>
- <li>
- <h5>建议:</h5>
- <div><span>0</span><span>0</span><span>0</span><span>0</span></div>
- </li>
- <li>
- <h5>投诉:</h5>
- <div><span>0</span><span>0</span><span>0</span><span>0</span></div>
- </li>
- <li>
- <h5>表扬:</h5>
- <div><span>0</span><span>0</span><span>0</span><span>0</span></div>
- </li>
- <li>
- <h5>举报:</h5>
- <div><span>0</span><span>0</span><span>0</span><span>0</span></div>
- </li>
- <li>
- <h5>其他:</h5>
- <div><span>0</span><span>0</span><span>0</span><span>0</span></div>
- </li>
- </ul>
- <div id="traffic" style="height:700px;width: 1750px;overflow: hidden;"></div>
- </div>
- <div class="acceptance_wrap">
- <img src="./images/secondary_img/close.png" alt="" class="close_icon">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>今日受理量统计</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <ul class="data_info acceptance_info">
- <li><label>电话呼入量:</label><span>2</span><span>0</span><span>3</span><span>2</span></li>
- <li><label>电话接通量:</label><span>2</span><span>0</span><span>3</span><span>2</span></li>
- <li><label>工单录入量:</label><span>2</span><span>0</span><span>3</span><span>2</span></li>
- <li><label>工单直办量:</label><span>2</span><span>0</span><span>3</span><span>2</span></li>
- </ul>
- <div id="acceptance" style="height:700px;width: 1750px;overflow: hidden;"></div>
- </div>
- <div class="channel_wrap">
- <img src="./images/secondary_img/close.png" alt="" class="close_icon">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>受理渠道统计</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div id="channel" style="height:950px;width: 1750px;"></div>
- </div>
- <div class="keyword_wrap">
- <img src="./images/secondary_img/close.png" alt="" class="close_icon">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>受理关键词热度分析</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div class="key_content">
- <div class="count-share">
- <div style="width: 100%;padding: 10px;height: 800px;">
- <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
- data-pagination="true">
- <thead>
- <tr>
- <th data-formatter="Code" data-align="center">序号</th>
- <th data-field="KeyName" data-align="center" data-formatter="getKeyName">名称</th>
- <th data-field="Count" data-align="center">数量</th>
- <th data-field="Rate" data-align="center">百分比</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- <div class="pie_statistics">
- <h3>问题分类统计</h3>
- <div class="time">
- <p style="text-align: right;margin-left: 30px;" class="statisticsTime">
- 2021-5-16 00:00:00 至 2021-7-13 23:59:59
- </p>
- <p>
- 总计:<span class="total">10238</span> 件
- <span> 4 </span> 级
- <span class="classTotal"> 10 </span> 类
- <span class="prot"> 1566 </span> 项问题分类
- </p>
- </div>
- <div id="keywordPie" style="width:1100px;height:803px;"></div>
- </div>
- </div>
- </div>
- <div class="timeSta_wrap">
- <img src="./images/secondary_img/close.png" alt="" class="close_icon">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线平台单位办理效率统计</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <ul class="nowTime">
- <li>
- <span class="data_time">2021-5-16至 2021-7-13</span>
- 考核数据
- </li>
- <li></li>
- <li></li>
- </ul>
- <div style="width: 100%;padding: 10px;height: 750px;">
- <table id="timeSecList" data-row-style="rowStyle" data-query-params="queryParams"
- data-pagination="true">
- <thead>
- <tr>
- <th data-formatter="Code" data-align="center">序号</th>
- <th data-field="deptname" data-align="center" data-formatter="getCompanyName">单位</th>
- <th data-field="timeday" data-align="center">平均办理时长</th>
- <th data-field="trend" data-align="center" data-formatter="trend">趋势</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- <div class="rank_wrap">
- <img src="./images/secondary_img/close.png" alt="" class="close_icon">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线平台承办单位智能考核分析</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <ul class="nowTime">
- <li>
- <span class="data_time">2021-5-16至 2021-7-13</span>
- 平均办理时长
- <lable style='color: #ffe000;'>5</lable>个工作日
- </li>
- <li></li>
- <li></li>
- </ul>
- <div style="width: 100%;padding: 10px;height: 750px;">
- <table id="orderlist2" data-row-style="rowStyle" data-query-params="queryParams"
- data-pagination="true">
- <thead>
- <tr>
- <th data-formatter="Code" data-align="center">序号</th>
- <th data-field="deptname" data-align="center" data-formatter="getDeptname" data-width="150">单位</th>
- <th data-field="workordrcount" data-align="center">工单数量</th>
- <th data-field="dissatisfied" data-align="center">不满意数量</th>
- <th data-field="overcount" data-align="center">超期数量</th>
- <th data-field="back" data-align="center" data-formatter="numReturned">退回数量</th>
- <th data-field="backover" data-align="center" data-formatter="numReturnedOverdue">退回超期数量</th>
- <th data-field="knowledge" data-align="center" data-formatter="getKnowledge">知识库索要数量</th>
- <th data-field="knowledgeover" data-align="center" data-formatter="getKnowledgeNo">未及时提交量</th>
- <th data-field="secrecy" data-align="center" data-formatter="minusPoints">公民信息保密</th>
- <th data-field="divulge" data-align="center" data-formatter="minusPoints">工单处理保密</th>
- <th data-field="cityinformation" data-align="center" data-formatter="extraPoints">市媒体宣传</th>
- <th data-field="knowledgerate" data-align="center" data-formatter="extraPoints">省媒体宣传</th>
- <th data-field="inspection" data-align="center" data-formatter="extraPoints">市领导视察</th>
- <th data-field="extension" data-align="center" data-formatter="extraPoints">全市推广或收入市平台汇报材料</th>
- <th data-field="notice" data-align="center" data-formatter="extraPoints">涉及民生重大事项及时报送</th>
- <th data-field="total" data-align="center">总分</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- <div class="map_wrap">
- <img src="./images/secondary_img/close.png" alt="" class="close_icon">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市可视化地图管理</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div id="allmap" style="width: 95%;height: 730px;"></div>
- <ul class="infoTitle">
- <li>
- <label>
- <img src="./images/secondary_img/map_icon.png" alt="">
- 咨询
- </label>
- <label>
- <img src="./images/secondary_img/map1_icon.png" alt="">
- 求助
- </label>
- <label>
- <img src="./images/secondary_img/map2_icon.png" alt="">
- 投诉
- </label>
- </li>
- <li>
- <label>
- <img src="./images/secondary_img/map3_icon.png" alt="">
- 建议
- </label>
- <label>
- <img src="./images/secondary_img/map4_icon.png" alt="">
- 表扬
- </label>
- <label>
- <img src="./images/secondary_img/map5_icon.png" alt="">
- 其他
- </label>
- </li>
- </ul>
- <div class="showInfo">
- <h3>信息展示</h3>
- <div class="tablebox">
- <table id="tableId" border="0" cellspacing="0" cellpadding="0">
- <thead>
- <tr>
- <th class="caalTypeTitle">来电类别</th>
- <th>满意度</th>
- <th>问题分类(前十)</th>
- <th>反复反映</th>
- </tr>
- </thead>
- <tbody>
- <tr>
- <td class="callType">咨询</td>
- <td>25%</td>
- <td>226</td>
- <td>16%</td>
- </tr>
- <tr>
- <td class="callType">求助</td>
- <td>25%</td>
- <td>226</td>
- <td>16%</td>
- </tr>
- <tr>
- <td class="callType">建议</td>
- <td>25%</td>
- <td>226</td>
- <td>16%</td>
- </tr>
- <tr>
- <td class="callType">投诉</td>
- <td>25%</td>
- <td>226</td>
- <td>16%</td>
- </tr>
- <tr>
- <td class="callType">表扬</td>
- <td>25%</td>
- <td>226</td>
- <td>16%</td>
- </tr>
- <tr>
- <td class="callType">其他</td>
- <td>25%</td>
- <td>226</td>
- <td>16%</td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- </div>
- <div class="acceptanceState_wrap">
- <img src="./images/secondary_img/close.png" alt="" class="close_icon">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线平台办理情况分类</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div class="key_content">
- <ul class="state-share">
- <li pos="1">
- <div>
- <span pos="1" style="text-align: left;">1</span>
- <span pos="1" style="text-align: right;">督办</span>
- </div>
- <div>
- <p pos="1">
- <label class="db"></label>
- <label>数量</label>
- </p>
- <p pos="1">
- <label class="bdrate"></label>
- <label>百分比</label>
- </p>
- </div>
- </li>
- <li pos="2">
- <div>
- <span pos="2" style="text-align: left;">2</span>
- <span pos="2" style="text-align: right;">直办</span>
- </div>
- <div>
- <p pos="2">
- <label class="zb"></label>
- <label></label>
- </p>
- <p pos="2">
- <label class="zbrate"></label>
- <label>百分比</label>
- </p>
- </div>
- </li>
- <li pos="3">
- <div>
- <span pos="3" style="text-align: left;">3</span>
- <span pos="3" style="text-align: right;">转办</span>
- </div>
- <div>
- <p pos="3">
- <label class="zub"></label>
- <label>数量</label>
- </p>
- <p pos="3">
- <label class="zubrate"></label>
- <label>百分比</label>
- </p>
- </div>
- </li>
- <li pos="4">
- <div>
- <span pos="4" style="text-align: left;">4</span>
- <span pos="4" style="text-align: right;">催办</span>
- </div>
- <div>
- <p pos="4">
- <label class="cb"></label>
- <label>数量</label>
- </p>
- <p pos="4">
- <label class="cbrate"></label>
- <label>百分比</label>
- </p>
- </div>
- </li>
- </ul>
- <div class="pie_statistics right_share">
- <p style="text-align: center;">
- <label class="statisticsTime"></label>
- 总计:<span class="stattotal" style="color: #e9d115;">10238</span> 件
- </p>
- <div id="sortPie" style="width:1100px;height:803px;"></div>
- </div>
- </div>
- </div>
- </div>
- <div class="bulletFrameT">
- <div class="workList">
- <img src="./images/secondary_img/close.png" alt="" class="close_iconT">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线工单列表</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div style="width: 100%;padding: 10px;height: 750px;">
- <table id="workList" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="F_WorkOrderId" data-align="center" data-formatter="getformatter">工单编号</th>
- <th data-field="F_ComTitle" data-align="center">工单标题</th>
- <th data-field="F_WorkState" data-align="center" data-formatter="getWorkState">工单状态</th>
- <th data-field="UserName" data-align="center">受理人</th>
- <th data-field="TypeName" data-align="center">类型</th>
- <th data-field="DeptName" data-align="center">承办单位</th>
- <th data-field="F_ComContent" data-align="center" data-width="150" data-formatter="getDeptnameC">工单内容</th>
- <th data-field="KeyName" data-align="center">问题分类</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- <div class="workDetails">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳12345热线工单详情展示</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div class="btns">
- <button type="button" class="btn_left" >查看流程</button>
- <button type="button" class="btn_right"><span class="left_R"></span>返回列表</button>
- </div>
- <div class="tablebox">
- <table id="tableId" border="0" cellspacing="0" cellpadding="0">
- <tbody>
- <tr>
- <td class="infoName">工单编号</td>
- <td class="contN workNo"></td>
- <td class="infoName">工单状态</td>
- <td class="contN workState"></td>
- <td class="infoName">受理员工号</td>
- <td class="contN acceptNumber"></td>
- <td class="infoName">受理员姓名</td>
- <td class="contN acceptName"></td>
- </tr>
- <tr>
- <td class="infoName">联系人</td>
- <td class="contN contacts"></td>
- <td class="infoName">来电号码</td>
- <td class="contN phone"></td>
- <td class="infoName">联系方式</td>
- <td class="contN contactInformation"></td>
- <td class="infoName">联系地址</td>
- <td class="contN contactAddress"></td>
- </tr>
- <tr>
- <td class="infoName">受理渠道</td>
- <td class="contN acceptChannel"></td>
- <td class="infoName">来电类别</td>
- <td class="contN phoneType"></td>
- <td class="infoName">紧急程度</td>
- <td class="contN urgency"></td>
- <td class="infoName">受理类型</td>
- <td class="contN acceptType"></td>
- </tr>
- <tr>
- <td class="infoName">是否保密</td>
- <td class="contN isSecrecy"></td>
- <td class="infoName">标题</td>
- <td class="contN F_ComTitle"></td>
- <td class="infoName">反映区域</td>
- <td class="contN AreaName" colspan="3"></td>
- </tr>
- <tr>
- <td class="infoName">问题分类</td>
- <td class="contB KeyName" colspan="7" style="text-align: left;"></td>
- </tr>
- <tr>
- <td class="infoName">问题描述</td>
- <td class="contB F_ComContent" colspan="7" style="text-align: left;"></td>
- </tr>
- <tr>
- <td class="infoName">主办单位</td>
- <td class="contB deptname" colspan="7" style="text-align: left;"></td>
- </tr>
- <tr>
- <td class="infoName">办理情况</td>
- <td class="contB F_Result" colspan="7" style="text-align: left;"></td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- <div class="workProcedure">
- <img src="./images/secondary_img/close.png" alt="" class="close_iconP">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线工单轨迹流程</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <ul id='timeline'>
- </ul>
- </div>
- <div class="callLogList">
- <img src="./images/secondary_img/close.png" alt="" class="close_iconT">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线通话记录列表</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div style="width: 100%;padding: 10px;height: 750px;">
- <table id="callList" data-row-style="rowStyle" data-query-params="queryParams"
- data-pagination="true">
- <thead>
- <tr>
- <th data-field="CallNumber" data-align="center">来电号码</th>
- <th data-field="CallType" data-align="center" data-formatter="getCallType">呼叫类型</th>
- <th data-field="CallState" data-align="center" data-formatter="getCallState">呼叫状态</th>
- <th data-field="DealType" data-align="center" data-formatter="getDisposalType">处理方式</th>
- <th data-field="BeginTime" data-align="center">开始时间</th>
- <!-- <th data-field="IvrStartTime" data-align="center">ivr开始时间</th>
- <th data-field="IvrEndTime" data-align="center">ivr结束时间</th>
- <th data-field="RingStartTime" data-align="center">振铃开始时间</th>
- <th data-align="RingEndTime" data-align="center">振铃结束时间</th>
- <th data-field="TalkStartTime" data-align="center">通话开始时间</th>
- <th data-field="TalkEndTime" data-align="center">通话结束时间</th> -->
- <th data-field="EndTime" data-align="center">结束时间</th>
- <th data-field="LongTime" data-align="center">总时长</th>
- <th data-field="IvrLongTime" data-align="center">ivr时长</th>
- <th data-field="RingLongTime" data-align="center">振铃时长</th>
- <th data-field="TalkLongTime" data-align="center">通话时长</th>
- <th data-field="UserCode" data-align="center">坐席工号</th>
- <th data-field="UserName1" data-align="center">坐席姓名</th>
- <th data-field="ExtNumber" data-align="center">分机</th>
- <th data-field="ActionType" data-align="center">状态</th>
- <th data-field="WorkOrderId" data-align="center" data-formatter="getWorkOrder">工单编号</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- <div class="rankList">
- <img src="./images/secondary_img/close.png" alt="" class="close_iconT">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳住房公积金中心智能考核数据分析</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div class="renkList_time">
- 2021年5月6日 至 2021年7月8号 12:56
- </div>
- <!-- <div style="width: 100%;padding: 10px;height: 750px;">
- <table id="rankList" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="ScoreTitle" data-align="center" style="background-color: rgb(2,112,129);">考核项</th>
- <th data-field="TotalScore" data-align="center">满分(分)</th>
- <th data-field="ActualScore" data-align="center">实际等分(分)</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div> -->
- <div class="tablebox">
- <table id="tableId" border="0" cellspacing="0" cellpadding="0">
- <thead>
- <tr>
- <th class="renkList_name">考核项</th>
- <th>满分(分)</th>
- <th>实际等分(分)</th>
- </tr>
- </thead>
- <tbody>
- <tr>
- <td class="renkList_name myd">满意度</td>
- <td>40</td>
- <td class="Satisfaction"></td>
- </tr>
- <tr>
- <td class="renkList_name aqbl">按期办理</td>
- <td>20</td>
- <td class="Onschedule"></td>
- </tr>
- <tr>
- <td class="renkList_name blsc">办理时长</td>
- <td>10</td>
- <td class="Processingrate"></td>
- </tr>
- <tr>
- <td class="renkList_name jsth">及时退回</td>
- <td>10</td>
- <td class="backrate"></td>
- </tr>
- <tr>
- <td class="renkList_name zskgx">知识库及时更新</td>
- <td>10</td>
- <td class="knowledgerate"></td>
- </tr>
- <tr>
- <td class="renkList_name bmgd">保密规定</td>
- <td>10</td>
- <td class="secrecyrate"></td>
- </tr>
- <tr>
- <td class="renkList_name">合计</td>
- <td>100</td>
- <td class="total"></td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- <div class="rankListDetial">
- <img src="./images/secondary_img/close.png" alt="" class="close_iconR">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳住房公积金中心智能考核数据详情</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div class="renkList_time">
- 2021年5月6日 至 2021年7月8号 12:56
- </div>
- <div class="tablebox">
- <table id="tableId" border="0" cellspacing="0" cellpadding="0">
- <thead>
- <tr>
- <th class="renkList_name">考核项</th>
- <th>总分(分)</th>
- <th colspan="2">计算标准</th>
- <th style="width: 25%;">计算过程</th>
- <th>等分(分)</th>
- </tr>
- </thead>
- <tbody>
- <tr>
- <td class="renkList_name headline" rowspan="3">综合满意度</td>
- <td rowspan="3" class="totalScore">40</td>
- <td class="renkList_name headline1">权重</td>
- <td class="headline1_score">40</td>
- <td class="formula1">权重分数*(1-不满意工单量/承办工单量)</td>
- <td rowspan="3" class="nowScore">4</td>
- </tr>
- <tr>
- <td class="renkList_name headline2">承办工单量</td>
- <td class="headline2_score"></td>
- <td class="formula2">权重分数*(1-超期率)</td>
- </tr>
- <tr>
- <td class="renkList_name headline3">超期工单量</td>
- <td class="headline3_score">11</td>
- <td class="formula3">12</td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- <div class="backworkList">
- <img src="./images/secondary_img/close.png" alt="" class="close_iconT">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线退回工单列表</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div style="width: 100%;padding: 10px;height: 750px;">
- <table id="backworkList" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="F_WorkOrderId" data-align="center" data-formatter="getformatter">工单编号</th>
- <th data-field="F_ComTitle" data-align="center">工单标题</th>
- <th data-field="F_WorkState" data-align="center" data-formatter="getWorkState">工单状态</th>
- <th data-field="UserName" data-align="center">受理人</th>
- <th data-field="TypeName" data-align="center">类型</th>
- <th data-field="DeptName" data-align="center">承办单位</th>
- <th data-field="F_ComContent" data-align="center" data-width="250" data-formatter="getDeptnameC">工单内容</th>
- <th data-field="KeyName" data-align="center">问题分类</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- <div class="knowledgeBase">
- <img src="./images/secondary_img/close.png" alt="" class="close_iconT">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线知识库列表</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div style="width: 100%;padding: 10px;">
- <table id="orderlist3" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="F_Descript" data-formatter="GetCont" data-align="center">文本描述</th>
- <th data-field="F_Level" data-align="center" data-formatter="States">级别</th>
- <th data-field="F_DeptName" data-align="center">承办单位</th>
- <th data-field="F_CreateTime" data-align="center">添加时间</th>
- <th data-field="F_CreateUserName" data-align="center">添加人</th>
- <th data-field="F_SubmitUserName" data-align="center">提交人</th>
- <th data-field="F_SubmitTime" data-align="center">提交时间</th>
- <th data-field="F_LimitTime" data-align="center">时限</th>
- <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center" class="operation_list">操作</th>
- </tr>
- </thead>
- <tbody class="list"></tbody>
- </table>
- </div>
- </div>
- <div class="acceptCont">
- <img src="./images/secondary_img/close.png" alt="" class="close_iconT">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线平台办理情况</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div class="key_content">
- <div class="count-share">
- <div style="width: 100%;padding: 10px;height: 800px;">
- <table id="acceptContlist" data-row-style="rowStyle" data-query-params="queryParams"
- data-pagination="true">
- <thead>
- <tr>
- <th data-formatter="Code" data-align="center">序号</th>
- <th data-field="deptname" data-align="center" data-formatter="getDeptnameP">名称</th>
- <th data-field="total" data-align="center">数量</th>
- <th data-field="rate" data-align="center">百分比</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- <div class="pie_statistics">
- <h3>问题分类统计</h3>
- <div id="keywordPie2" style="width:1100px;height:803px;"></div>
- </div>
- </div>
- </div>
- <div class="acceptCont2">
- <img src="./images/secondary_img/close.png" alt="" class="close_iconT">
- <div class="head_name">
- <img src="./images/secondary_img/title_right.png" class="title_left">
- <h3>安阳市12345热线平台办理情况</h3>
- <img src="./images/secondary_img/title_left.png" class="title_right">
- </div>
- <div class="key_content">
- <div class="count-share">
- <div style="width: 100%;padding: 10px;height: 800px;">
- <table id="acceptContlist2" data-row-style="rowStyle" data-query-params="queryParams"
- data-pagination="true">
- <thead>
- <tr>
- <th data-formatter="Code" data-align="center">序号</th>
- <th data-field="KeyName" data-align="center" data-formatter="getCompanyNameP2" >名称</th>
- <th data-field="Count" data-align="center">数量</th>
- <th data-field="Rate" data-align="center">百分比</th>
- </tr>
- </thead>
- <tbody class="list">
- </tbody>
- </table>
- </div>
- </div>
- <div class="pie_statistics">
- <h3>问题分类统计</h3>
- <div class="time">
- <p style="text-align: right;margin-left: 30px;" class="statisticsTime">
- 2021-5-16 00:00:00 至 2021-7-13 23:59:59
- </p>
- <p>
- 总计:<span class="total">10238</span> 件
- <span> 4 </span> 级
- <span class="classTotal"> 10 </span> 类
- <span class="prot"> 1566 </span> 项问题分类
- </p>
- </div>
- <div id="keywordPie3" style="width:1100px;height:803px;"></div>
- </div>
- </div>
- </div>
- </div>
- </body>
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