话务

codegit/CallCenterApi/CallCenterApi.BLL/T_Call_CallRecords.cs

@@ -206,7 +206,13 @@ namespace CallCenterApi.BLL
         {
             return dal.UpdateCallInPathTelRecord(model);
         }
-
+        /// <summary>
+        /// 更新来电录音记录信息
+        /// </summary>
+        public bool UpdateWorkorder(Model.T_Call_CallRecords model)
+        {
+            return dal.UpdateWorkorder(model);
+        }
         #endregion
 
         #region 根据来电号码获取电话记录

codegit/CallCenterApi/CallCenterApi.DAL/T_Call_CallRecords.cs

@@ -228,7 +228,8 @@ namespace CallCenterApi.DAL
             strSql.Append("F_QCAdvise=@F_QCAdvise,");
             strSql.Append("TaskType=@TaskType,");
             strSql.Append("TaskPhoneID=@TaskPhoneID,");
-            strSql.Append("TaskID=@TaskID");
+            strSql.Append("WorkOrder=@WorkOrder,");
+             strSql.Append("TaskID=@TaskID");
             strSql.Append(" where CallRecordsId=@CallRecordsId");
             SqlParameter[] parameters = {
                     new SqlParameter("@CallId", SqlDbType.VarChar,50),
@@ -282,6 +283,8 @@ namespace CallCenterApi.DAL
                     new SqlParameter("@F_QCAdvise", SqlDbType.NText),
                     new SqlParameter("@TaskType", SqlDbType.NVarChar,10),
                     new SqlParameter("@TaskPhoneID", SqlDbType.NVarChar,10),
+                    new SqlParameter("@WorkOrder", SqlDbType.NVarChar,-1),
+                    
                     new SqlParameter("@TaskID", SqlDbType.NVarChar,32),
                     new SqlParameter("@CallRecordsId", SqlDbType.Int,4)};
             parameters[0].Value = model.CallId;
@@ -335,8 +338,9 @@ namespace CallCenterApi.DAL
             parameters[48].Value = model.F_QCAdvise;
             parameters[49].Value = model.TaskType;
             parameters[50].Value = model.TaskPhoneID;
-            parameters[51].Value = model.TaskID;
-            parameters[52].Value = model.CallRecordsId;
+            parameters[51].Value = model.WorkOrder;
+            parameters[52].Value = model.TaskID;
+            parameters[53].Value = model.CallRecordsId;
 
             int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
             if (rows > 0)
@@ -671,6 +675,11 @@ namespace CallCenterApi.DAL
                 {
                     model.TaskID = row["TaskID"].ToString();
                 }
+                if (row["WorkOrder"] != null)
+                {
+                    model.WorkOrder = row["WorkOrder"].ToString();
+                }
+                
             }
             return model;
         }
@@ -893,7 +902,30 @@ namespace CallCenterApi.DAL
         }
 
         #endregion
-
+        /// <summary>
+        /// 
+        /// </summary>
+        public bool UpdateWorkorder(Model.T_Call_CallRecords model)
+        {
+            StringBuilder strSql = new StringBuilder();
+            strSql.Append("update T_Call_CallRecords set ");
+            strSql.Append("WorkOrder=@WorkOrder");
+            strSql.Append(" where CallId=@CallId");
+            SqlParameter[] parameters = {
+                    new SqlParameter("@CallId", SqlDbType.VarChar,50),
+                      new SqlParameter("@WorkOrder", SqlDbType.VarChar,-1)};
+            parameters[0].Value = model.CallId;
+            parameters[1].Value = model.WorkOrder ;
+            int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
+            if (rows > 0)
+            {
+                return true;
+            }
+            else
+            {
+                return false;
+            }
+        }
         #region 更新来电录音开始信息
 
         /// <summary>

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/CallOutOptController.cs

@@ -15,22 +15,11 @@ namespace CallCenterApi.Interface.Controllers
         public ActionResult GetCallOutprefix(string phone)
         {
 
-            if (Request.IsAuthenticated)
-            {
+          
                 string phone1 = RequestString.ToDBC(RequestString.RemoveNotNumber(WebHelper.NoHtml(phone)));
                 string tophone = phone1;
-                string zipcode = ""; string bfix = ""; string wfix = ""; string fix = "";
-                string userseatgroupid = CurrentUser.UserData.F_SeartGroupID.ToString();
-                if (userseatgroupid != "" && userseatgroupid != "0")
-                {
-                    Model.T_Sys_SeatGroup smodel = new BLL.T_Sys_SeatGroup().GetModel(int.Parse(userseatgroupid));
-                    if (smodel != null)
-                    {
-                        zipcode = smodel.F_ZXAtt.Trim();
-                        bfix = smodel.F_WHBDKey.Trim();
-                        wfix = smodel.F_WHWDKey.Trim();
-                    }
-                }
+                string zipcode = "0371"; string bfix = "9"; string wfix = "90        "; string fix = "";
+
                 int zip = GetZipCodeByPhone(phone1, zipcode);
                 #region 
                 if (zip == 1)
@@ -62,8 +51,7 @@ namespace CallCenterApi.Interface.Controllers
               
               
                 return Success("外呼号码加前缀"+ phone, obj);
-            }
-            return NoToken("未知错误，请重新登录");
+            
         }
 
         /// <summary>

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/CallInScreenController.cs

@@ -390,8 +390,8 @@ namespace CallCenterApi.Interface.Controllers.tel
         /// <returns></returns>
         public ActionResult UpdateGJ()
         {
-            if (!Request.IsAuthenticated)
-                return NoToken("未知错误，请重新登录");
+          //  if (!Request.IsAuthenticated)
+             //   return NoToken("未知错误，请重新登录");
 
             string strid = RequestString.GetFormString("callid");
             bool bl = new BLL.T_Call_CallRecords().UpdateCallInHookTelRecord(strid);

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/CallrecordsController.cs

@@ -18,10 +18,10 @@ namespace CallCenterApi.Interface.Controllers.tel
     {
         BLL.T_Call_CallRecords bll = new BLL.T_Call_CallRecords();
         //获取通话记录列表
-        public ActionResult GetList(string phone, string usercode,string workordercode,string BusinessDockCode = "")
+        public ActionResult GetList(string phone, string usercode,string workordercode,string BusinessDockCode = "",string workorder="")
         {
-            int userId = CurrentUser.UserData.F_UserId;
-            Model.T_Sys_UserAccount userModel = new BLL.T_Sys_UserAccount().GetModel(userId);
+           // int userId = CurrentUser.UserData.F_UserId;
+          //  Model.T_Sys_UserAccount userModel = new BLL.T_Sys_UserAccount().GetModel(userId);
 
             string sql = "";
             
@@ -31,13 +31,16 @@ namespace CallCenterApi.Interface.Controllers.tel
             string endtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
             string dept = HttpUtility.UrlDecode(RequestString.GetQueryString("dept"));
             string dealtype = HttpUtility.UrlDecode(RequestString.GetQueryString("dealtype"));
-
+            string callid = HttpUtility.UrlDecode(RequestString.GetQueryString("callid"));
             string strpageindex = RequestString.GetQueryString("page");
             int pageindex = 1;
             string strpagesize = RequestString.GetQueryString("pagesize");
             int pagesize = 10;
-          
-        
+
+            if (callid != null && callid.Trim() != "")
+            {
+                sql += " and CallId='" + callid + "'";
+            }
             if (usercode != null && usercode.Trim() != "")
             {
                 sql += " and UserCode='" + usercode + "'";
@@ -51,6 +54,10 @@ namespace CallCenterApi.Interface.Controllers.tel
                 //处理方式
                 sql += " and DealType = " + dealtype + " ";
             }
+            if (!string .IsNullOrEmpty (workorder))
+            {
+                sql += " and WorkOrder like '%" + workorder + "%'";
+            }
             if (phone != null && phone.Trim() != "")
             {
                 sql += " and CallNumber like '%" + phone + "%'";
@@ -71,9 +78,9 @@ namespace CallCenterApi.Interface.Controllers.tel
             {
                 sql += " and datediff(day,BeginTime,'" + endtime + "')>=0 ";
             }
-            if (workordercode!="") {
-                sql += " and (select F_RecCode from T_Rec_RegRecords where T_Rec_RegRecords.F_CallId=T_Call_CallRecords.CallId) like '"+ workordercode + "'";
-            }
+            //if (workordercode!="") {
+            //    sql += " and (select F_RecCode from T_Rec_RegRecords where T_Rec_RegRecords.F_CallId=T_Call_CallRecords.CallId) like '"+ workordercode + "'";
+            //}
                 
 
             if (strpageindex.Trim() != "")
@@ -312,7 +319,43 @@ namespace CallCenterApi.Interface.Controllers.tel
                 throw;
             }
         }
-
+        /// <summary>
+        /// 更新工单id
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult UpdateOrder(string callid="",string WorkOrder="",
+            string callType="")
+        {
+            if (string.IsNullOrEmpty(callid))
+                return Error("请选择通话记录");
+            if (string.IsNullOrEmpty(WorkOrder))
+                return Error("请选择案件");
+            if (string.IsNullOrEmpty( callType))
+                return Error("请选择通话类别");
+            var model = new BLL.T_Call_CallRecords().GetModelList ("CallId='"+ callid + "' and " +
+                " CallType='"+ callType + "'");
+            if (model != null&& model.Count >0)
+            {
+                if (!string.IsNullOrEmpty(model[0].WorkOrder))
+                    model[0].WorkOrder = model[0].WorkOrder + "," + WorkOrder;
+                else
+                    model[0].WorkOrder = WorkOrder;
+            }
+            else
+            {
+                return Error("该通话记录不存在");
+            }
+                
+            bool bl = new BLL.T_Call_CallRecords().UpdateWorkorder(model[0]);
+            if (bl)
+            {
+                return Success("更新成功");
+            }
+            else
+            {
+                return Error("更新失败");
+            }
+        }
         /// <summary>
         /// 获取实体
         /// </summary>

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/WorkcalendarController.cs

@@ -16,8 +16,8 @@ namespace CallCenterApi.Interface.Controllers.tel
         public ActionResult GetCalendarList(string strdate)
         {
             
-            if (Request.IsAuthenticated)
-            {
+           // if (Request.IsAuthenticated)
+           // {
                 string sql = "";
                 try
                 {
@@ -44,16 +44,16 @@ namespace CallCenterApi.Interface.Controllers.tel
                 {
                     return Error("获取日历失败,错误：" + ex.Message);
                 }
-            }
-            return NoToken("未知错误，请重新登录");
+           // }
+          //  return NoToken("未知错误，请重新登录");
         }
 
         //设置(非)工作日
         public ActionResult Setworkingday(string date)
         {
             
-            if (Request.IsAuthenticated)
-            {
+           // if (Request.IsAuthenticated)
+           // {
                 
                     if (date != null && date != "")
                     {
@@ -112,18 +112,19 @@ namespace CallCenterApi.Interface.Controllers.tel
                         return Error("获取参数失败");
                     }
             
-            }
-            return NoToken("未知错误，请重新登录");
+           // }
+           // }
+          //  return NoToken("未知错误，请重新登录");
         }
 
         //获取上班时间段
         public ActionResult GetTimesList()
         {
             
-            if (Request.IsAuthenticated)
-            {
-                int userId = CurrentUser.UserData.F_UserId;
-                Model.T_Sys_UserAccount userModel = new BLL.T_Sys_UserAccount().GetModel(userId);
+           // if (Request.IsAuthenticated)
+          //  {
+              //  int userId = CurrentUser.UserData.F_UserId;
+              //  Model.T_Sys_UserAccount userModel = new BLL.T_Sys_UserAccount().GetModel(userId);
 
                 string sql = "";
                 DataTable dt = new DataTable();
@@ -176,16 +177,16 @@ namespace CallCenterApi.Interface.Controllers.tel
 
                 return Content(obj.ToJson());
 
-            }
-            return NoToken("未知错误，请重新登录");
+           // }
+           // return NoToken("未知错误，请重新登录");
         }
 
         //获取某一条时间段信息
         public ActionResult GetTimes(string id)
         {
             
-            if (Request.IsAuthenticated)
-            {
+           // if (Request.IsAuthenticated)
+           // {
 
                 if (id != null && id.Trim() != "")
                 {
@@ -204,24 +205,24 @@ namespace CallCenterApi.Interface.Controllers.tel
                 {
                     return Error("获取参数失败");
                 }
-            }
-            return NoToken("未知错误，请重新登录");
+          //  }
+          //  return NoToken("未知错误，请重新登录");
         }
 
         //添加/修改上班时间段
         public ActionResult AddTimes(string workid, string workstart, string workend, string timename, string remark)
         {
             
-            if (Request.IsAuthenticated)
-            {
+          //  if (Request.IsAuthenticated)
+          //  {
 
-                int userId = CurrentUser.UserData.F_UserId;
-                Model.T_Sys_UserAccount userModel = new BLL.T_Sys_UserAccount().GetModel(userId);
-                if (userId != 0)
-                {
-                    Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
-                    if (ua != null)
-                    {
+              //  int userId = CurrentUser.UserData.F_UserId;
+             //   Model.T_Sys_UserAccount userModel = new BLL.T_Sys_UserAccount().GetModel(userId);
+              //  if (userId != 0)
+             //   {
+                  //  Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
+                   // if (ua != null)
+                   // {
                         if (workid != null && workid != "")
                         {
                             int id = 0;
@@ -255,8 +256,8 @@ namespace CallCenterApi.Interface.Controllers.tel
                             _model.F_EndDate = workend;
                             _model.F_Name = timename.Trim();
                             _model.F_Remark = remark.Trim();
-                            _model.F_GroupCode = ua.groupcode;
-                            _model.F_CreateUser = ua.F_UserCode;
+                         //   _model.F_GroupCode = ua.groupcode;
+                         //   _model.F_CreateUser = ua.F_UserCode;
                             _model.F_CreateTime = DateTime.Now;
 
                             int b = new BLL.T_Sys_WorkTimes().Add(_model);
@@ -269,19 +270,20 @@ namespace CallCenterApi.Interface.Controllers.tel
                                 return Error("添加失败");
                             }
                         }
-                    }
-                }
+            return Error("编辑失败");
+            // }
+            // }
 
-            }
-            return NoToken("未知错误，请重新登录");
+            //  }
+            //  return NoToken("未知错误，请重新登录");
         }
 
         //删除上班时间段
         public ActionResult DelTimes(string[] ids)
         {
             
-            if (Request.IsAuthenticated)
-            {
+         //   if (Request.IsAuthenticated)
+          //  {
                 
                     if (ids != null && ids.Length > 0)
                     {
@@ -302,8 +304,8 @@ namespace CallCenterApi.Interface.Controllers.tel
                         return Error("请选择要删除的记录");
                     }
             
-            }
-            return NoToken("未知错误，请重新登录");
+          //  }
+           // return NoToken("未知错误，请重新登录");
         }
     }
 }

codegit/CallCenterApi/CallCenterApi.Model/T_Call_CallRecords.cs

@@ -68,6 +68,7 @@ namespace CallCenterApi.Model
         private string _tasktype;
         private string _taskphoneid;
         private string _taskid;
+        private string _workorder;
         /// <summary>
         /// 呼叫编号
         /// </summary>
@@ -492,6 +493,11 @@ namespace CallCenterApi.Model
             set { _taskid = value; }
             get { return _taskid; }
         }
+        public string WorkOrder
+        {
+            set { _workorder = value; }
+            get { return _workorder; }
+        }
         #endregion Model
     }
 }